Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Unavailable
    The MIRROR Method Workbook: The Workplace Leader’s Guide to Ending Dysfunction
    Unavailable
    The MIRROR Method Workbook: The Workplace Leader’s Guide to Ending Dysfunction
    Unavailable
    The MIRROR Method Workbook: The Workplace Leader’s Guide to Ending Dysfunction
    Ebook133 pages47 minutes

    The MIRROR Method Workbook: The Workplace Leader’s Guide to Ending Dysfunction

    By Marli Rusen

    ()

    Currently unavailable

    Currently unavailable

    About this ebook

    If you've ever been surrounded by workplace conflict created by a manager, staff member, or customer, you know that it affects the entire team.

    Some people quit, others get sick, productivity drops, mistakes happen. And sometimes, even lawsuits get filed.
    You know you need to do something—but what? And how?

    This is where The MIRROR Method Workbook comes in.

    Following on the success of The MIRROR Method, Marli Rusen brings you The MIRROR Method Workbook, a workplace leader's guide to ending workplace dysfunction.

    It's designed to help leaders, staff, HR professionals, and union representatives in any industry apply practical steps to detect, diagnose, and remedy workplace conflict in a fair and defensible manner.

    Each chapter in the Workbook walks you through a step in the MIRROR Method:
    Step 1 - Monitoring the workplace
    Step 2 - Inquiring into the Dysfunction
    Step 3 - Conducting the review
    Step 4 - Remedy and problem solving
    Step 5 - Operational restoration, or remedying team dysfunction
    Step 6 - Revisiting the scene of the dysfunction

    The MIRROR Method Workbook also includes:
    • Forms for capturing critical incident information so that complaints are handled fairly and respectfully
    • Checklists for setting up and conducting formal reviews
    • Workplace conflict examples that show you all the steps of the MIRROR Method in action

    With The MIRROM Method Workbook, you have all the tools you need to objectively and defensibly evaluate apparent, potential or reported dysfunction, and design remedies that are measured and balanced.
    LanguageEnglish
    PublisherBookBaby
    Release dateOct 15, 2018
    ISBN9781989141038
    Unavailable
    The MIRROR Method Workbook: The Workplace Leader’s Guide to Ending Dysfunction

    Related to The MIRROR Method Workbook

    Related ebooks

    Human Resources & Personnel Management For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      Making Inclusion Part of the Next Normal

      Sep 1, 2020

      While well-intentioned, research shows that anti-bias programs rarely deliver. What are organizations getting wrong when it comes to this kind of training? So much! The kind of bias training that has been the industry standard for the past decade is

      7 min read

    • Article

      Designing Great Jobs

      Sep 1, 2019

      As part of its largest global study ever, Gallup recently discovered that people the world over want one thing in life more than anything else. What is it? This was one of our most surprising findings ever: What everyone wants more than anything is a

      6 min read

    • Article

      4 Steps to Leadership

      Sep 1, 2022

      4 Steps to Leadership
      3 min read

    • Article

      Building Trust In Virtual Teams

      Sep 2, 2020

      Building Trust In Virtual Teams
      5 min read

    • Article

      How Leaders Create Team Effectiveness During Doubt And Anxiety

      May 24, 2022

      When I talk to architectural teams, there are two camps. The first is the happy-go-lucky one that hasn’t really experienced the effect of lockdowns. Teams have been working together throughout the pandemic making use of the proviso of doing essential

      4 min read

    • Article

      Hiring Mistakes To Avoid

      May 26, 2022

      Hiring Mistakes To Avoid
      5 min read

    • Article

      Flipping Accountability On Its Head

      Sep 1, 2019

      HARD-CHARGING LEADERS often boast that at their companies, ‘We hold people accountable’. Success, they argue, comes from this culture of accountability. This phrase is surely one of the most overused — and frankly, insulting — additions to the busine

      5 min read

    • Article

      Questions for Iris Bohnet, Professor, Harvard Kennedy School

      Sep 1, 2017

      There is some disagreement about the ‘business case’ for gender equality. What is your take on it? The disagreement is justified. The focus to date has largely been on the diversity of corporate boards and senior management teams, and the problem is,

      6 min read

    • Article

      More Than The Numbers

      Jun 24, 2018

      More Than The Numbers
      5 min read

    • Article

      Why Legislation Alone Will Not Fix Pay Equity

      Oct 22, 2019

      PAY EQUITY is a significant focus for many organisations around New Zealand. There has been extensive coverage in the media, recent government settlements and there are legislative changes on the horizon. Like many challenging problems, pay equity ha

      2 min read

    • Article

      The Power of Human-Centred Strategies

      May 1, 2020

      A FEW YEARS AGO, I was working with the talent management team at a large financial organization. The firm was struggling with retaining its top talent. Far too many of its identified high-potential employees were leaving at the VP level. We set out

      8 min read

    • Article

      How To Build Trust In Remote Teams

      Jun 22, 2020

      Whenever there is change and uncertainty, employees will naturally withhold expending too much energy into a team, until it feels safe to do so. Continuing to boost your team’s trust levels is critical, while everyone is learning the ropes. This is t

      5 min read

    • Article

      In And Out

      Aug 23, 2018

      In And Out
      5 min read

    • Article

      Breaking Bad Behaviour

      Jul 18, 2023

      Those who work in the employment law space are realising the extent to which psychological complexities contribute to, or are connected to, many employment problems such as undesirable behaviour or conduct in the workplace, poor performance or diseng

      3 min read

    • Article

      Getting It Done

      Sep 1, 2020

      You developed the GettingItDone® management system and have been teaching it to Rotman MBA students for 19 years. What are its key principles? The system applies the thinking of three well known management gurus. The first is the late-great Peter F.

      5 min read

    • Article

      Controlling Workplace Emotions

      Oct 28, 2020

      In what has been a difficult year, employers are seeing worker emotions bubble over – manifesting in aggressive behaviour and allegations of bullying, unnecessary anger and outbursts. If you look at most company policies under serious misconduct, agg

      3 min read

    • Article

      Lead With Your Head And Heart

      Oct 21, 2018

      Lead With Your Head And Heart
      3 min read

    Reviews for The MIRROR Method Workbook

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words