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    The Manager's Communication Toolkit: Tools and Techniques for Leading Difficult Personalities
    The Manager's Communication Toolkit: Tools and Techniques for Leading Difficult Personalities
    The Manager's Communication Toolkit: Tools and Techniques for Leading Difficult Personalities
    Ebook245 pages2 hours

    The Manager's Communication Toolkit: Tools and Techniques for Leading Difficult Personalities

    By Tina Kuhn

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    About this ebook

    How to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality Type

    This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader.

    In The Manager’s Communication Toolkit, Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows readers how to explore their own communication and management styles.

    ​This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships: at work, home, school, or anywhere else.
    LanguageEnglish
    PublisherGreenleaf Book Group
    Release dateFeb 5, 2019
    ISBN9781626345904

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      The Manager's Communication Toolkit - Tina Kuhn

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