Brenda Bailey-Hughes shares why and how to become a better listener.   You'll Learn: The sad current state of listening How to fall in love with silence in a conversation The five focus areas of listening   About Brenda: Brenda Bailey-Hughes teaches communication and leadership skills at the Kelley School of Business undergrad program. She also teaches global leadership and emerging markets for Kelley Direct, the working professionals’ MBA program. She’s authored 9 LinkedIn Learning courses and specializes in communication training and coaching for Fortune 500 executives such as P&G, Samsung, Cummins, and John Deere.   View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep406