58 min listen
Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings
Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings
ratings:
Length:
10 minutes
Released:
Jul 19, 2018
Format:
Podcast episode
Description
SHIFT BREAK #10: We take our coffee very seriously. We obsessively taste, cup, evaluate, and discuss all to perfect the way we extract and serve it to the guest. Not so, however, for the rest of the menu that is not a small milk drink or straight espresso or brewed coffee. We tend to hold certain alterations and items in contempt. Today we chat about how we can raise our game by becoming serious about getting to know and appreciate the whole menu and, in so doing, be able to offer a much better customer experience.
Released:
Jul 19, 2018
Format:
Podcast episode
Titles in the series (100)
009 : How to Approach Data & Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shop, or baristas, and the business' mission in general: Data, Metrics, Measurements...they play a critical role in the success of your shop. But how we approach the information available to us will determine how well we use it. Today Simon Ouderkirk a former coffee professional who now works with... by Keys To The Shop : Equipping Coffee Shop Leaders