As an I&O (Infrastructure & Operations) leader, do you know how to get the most bang for your buck, out of you data center and end user computing environment without sacrificing performance or reliability? Are you able to make your business leaders see servers, storage, PCs, or switches as more than capital expenses? Do you know how to run an efficient and effective helpdesk? ...Or, run support and configuration management functions on a shoestring budget? What does it take to be an IT I&O rockstar?