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    2012 CRM MARKET LEADER AWARDS Enterprise Suite CRM Global CRM software revenue totaled $12 billion in 2011, a 13. Percent increase from 2010. Microsoft's release of Dynamics CRM 2011 continued to shake out with a Q2 2012 update Net suite introduced the cloud-based suite.commerce platform as a way for companies to manage customers across numerous touch points. ORACLE had just paired its customer experience suite, rightnow CX cloud, with Fusion CRM--bolstering the multichannel view of the customer

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    2012 CRM MARKET LEADER AWARDS Enterprise Suite CRM Global CRM software revenue totaled $12 billion in 2011, a 13. Percent increase from 2010. Microsoft's release of Dynamics CRM 2011 continued to shake out with a Q2 2012 update Net suite introduced the cloud-based suite.commerce platform as a way for companies to manage customers across numerous touch points. ORACLE had just paired its customer experience suite, rightnow CX cloud, with Fusion CRM--bolstering the multichannel view of the customer

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    Download as PPTX, PDF, TXT or read online from Scribd
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    37 views2 pages

    New Microsoft PowerPoint Presentation

    Uploaded by

    Joie de Vivre
    2012 CRM MARKET LEADER AWARDS Enterprise Suite CRM Global CRM software revenue totaled $12 billion in 2011, a 13. Percent increase from 2010. Microsoft's release of Dynamics CRM 2011 continued to shake out with a Q2 2012 update Net suite introduced the cloud-based suite.commerce platform as a way for companies to manage customers across numerous touch points. ORACLE had just paired its customer experience suite, rightnow CX cloud, with Fusion CRM--bolstering the multichannel view of the customer

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    2012 CRM MARKET LEADER AWARDS

    Enterprise Suite CRM Global CRM software revenue totaled $12 billion in 2011, a 13.5 percent increase from 2010. The market Microsoft Net Suites ORACLE SAP Salesforce.com (winner)

    Midmarket Suite CRM Microsoft's release of Dynamics CRM 2011 continued to shake out with a Q2 2012 update NetSuite "a great midmarket choice , "social components in the CRM component of its suite" are lacking Net suite introduced the cloud-based Suite.Commerce platform as a way for companies to manage customers across numerous touch points . Oracle had just paired its customer experience suite, RightNow CX Cloud, with Fusion CRMbolstering the multichannel view of the customer

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