Organizations that are customer focused and try to improve their performance, tend to concentrate on the key elements

of Total quality management: ethics, Integrity, Trust, Training, Teamwork, Leadership, Recognition and communication. For betterment, organizations practice total quality management that involves all employees. Ensuring these key elements of TQM, a company can ensure their success in terms of customer satisfaction and profitability. And in order to make the best use of these elements, employee involvement is obligatory. This is where TQM supports Participative Leadership for organizational success. Without employee involvement we cant build trust, which will result in employees ethics and integrity. If teamwork and leadership works parallelly business will receive quicker solution of the problem. And lastly communication can undermine the barrier between the managers and subordinate and makes a transparent relation, as a result it builds trust among the employees, which reduces employee turnover. So TQM and Participative leadership has a positive relation.

Secondary data:
TQM stands for total quality management. TQM is a management approach for an organization, centered on quality, based on the participation of all its members. It focuses on long-term success through identifying and prioritizing customer requirements, setting and aligning goals, and providing deliverables that warrant customer satisfaction (as well as customer delight). It also measures results to continually provide value and benefits to all members of the organization and to society. Total Quality Management is the integration of all functions and processes within an organisation in order to achieve continuous improvement of the quality of goods and services. TQM is based on a number of ideas. It means thinking about quality in terms of all functions of the enterprise and is a start to finish process that integrates interrelated functions at all levels