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Dr Mohamed Elfaiomy

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MD,CPHQ, TQM, OSH Trainer
Basic assessor in European foundation of quality
management

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Prioritization Tools: Making Decisions among Options


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- Affinity Analysis

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- Flow Chart

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Cause-Effect Analysis

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) (5M
Manpower

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People

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Materials

Methods

Machines

Provisions

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Measurements

Procedures

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Statistical & Data Presentation Tools

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-- Pie Charts

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Excel
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training over all


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excellent

very good
good
fair

-- Bar Charts

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-- : Pareto Charts


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30%
20%
10%
patient
claustr

shortage
of

HIS and
RIS

incomplet
e request

Cumulative Percent.

Percent.

incomplet
e request

lack of
recepti

0%

Percentage

Cumulative Percentage

120%
100%
80%
60%
40%
20%
0%

Pareto Chart

40%

Category
Freq. Percent. Cumulative Percent.
not indicated MRI (reordering , no
48 34%
34%
incomplete request
33 23%
57%
order from non previlaged
29 21%
78%
HIS and RIS miscommunication an
8 6%
84%
incomplete request
8 6%
89%
shortage of radiologists
7 5%
94%
lack of receptionists
5 4%
98%
patient claustrophobia
2 1%
99%
patient preference (like to have MR
1 1%
100%
Sum
141

Number
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)(too many or too few runs

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-- :Histograms


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-- :Scatter Diagram

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- Checklist

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)( Healthcare Quality Hand Book,Janet Brown 2011


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