Professional Documents
Culture Documents
1
What
are
two
important
guidelines
when
creating
a
slide
presentation
for
a
meeting
with
a
customer?
(Choose
two.)
Use all capital letters on words and phrases when possible for added emphasis.
Provide varied background graphics to enhance viewer interest.
Use contrasting colors for background and text to aid visibility.
Change fonts frequently to denote differences in subject matter.
Use bulleted text to lead the discussion.
2
AAA
Financial
Services
Company
is
performing
implementation
planning
for
a
core
switch
upgrade.
The
company
has
200
financial
software
programmers
that
work
billable
hours
during
the
week.
They
have
critical,
scheduled
money
transfer
transmissions
that
occur
at
hourly
intervals
every
night.
There
are
two,
two‐hour
long
IT
maintenance
windows
scheduled
for
software
upgrades,
one
on
Saturday
and
one
on
Sunday.
The
bank
advertises
online
banking
as
available
24
hours
on
business
days
and
21
hours
on
the
weekends.
However,
a
network
upgrade
that
is
necessary
to
replace
some
switches
is
expected
to
take
four
hours.
Because
of
rack
constraints,
this
time
includes
three
hours
to
remove
the
old
switches
before
the
new
switches
can
be
installed
and
one
hour
to
test
the
logical
configuration.
How
should
the
implementation
scheduling
be
handled?
Defer
the
software
upgrades.
Use
the
Saturday
window
to
perform
the
hardware
installation.
Use
the
Sunday
window
to
perform
the
logical
testing.
Coordinate
and
publish
a
separate
four‐hour
downtime
during
Friday
to
perform
the
complete
switch
installation
and
testing
process.
Use
the
Saturday
and
Sunday
windows
to
correct
any
outage
problems
after
the
Friday
window.
Coordinate
and
publish
two,
four‐hour
downtimes
incorporating
the
published
Saturday
and
Sunday
windows.
Defer
any
software
upgrades
until
the
new
network
is
proven
to
be
working
correctly
with
the
old
software.
Use
the
Sunday
window
as
a
fallback
scheduling
period
if
there
are
problems
necessitating
backing
out
of
the
Saturday
window.
Coordinate
and
publish
an
eight‐hour
downtime
incorporating
the
Saturday
window.
This
will
allow
four
hours
for
installation
and
logical
testing,
one
hour
for
troubleshooting
and
decision,
and
three
hours
to
roll
back
to
the
previous
configuration
if
the
new
switching
cannot
pass
the
logical
testing.
Defer
any
software
upgrades
until
the
new
network
is
proven
to
be
working
correctly
with
the
old
software.
3
The
operation
of
a
new
branch
location
network
is
delayed
because
a
VPN
cannot
be
configured
and
established
between
the
branch
location
and
the
main
office.
It
is
determined
that
the
router
at
the
main
office
does
not
have
enough
memory
and
does
not
have
the
correct
Cisco
IOS
version
image
to
support
the
VPN
features.
To
prevent
this
delay,
this
problem
should
have
been
identified
and
corrected
during
which
part
of
the
design
project?
the preparation of the business case
the prioritizing of the technical goals
the characterization of the existing network
the implementation of the approved design
4
A
Cisco
1841
router
has
been
purchased
without
an
agreement
for
SMARTnet
Service.
What
two
items
are
guaranteed
under
the
standard
warranty?
(Choose
two.)
access to TAC
replacement of defective physical media
advanced replacement of hardware parts
access to a renewable standard warranty contract
under normal use, replacement of defective hardware
5
What two items are typically included in the executive summary of a proposal? (Choose two.)
project scope summary
high‐level implementation plan
quotes for all needed equipment
technical requirements for the design
emphasis on the benefits that meet the goals of the customer
6
A
network
installation
team
is
assigned
to
replace
all
core
switches
in
an
existing
data
center.
No
other
upgrades
are
planned.
Which
kind
of
installation
is
this?
a new installation
a fork‐lift installation
a phased installation
a green field installation
7
Which
proposal
section
describes
the
intended
routing
protocol,
security
mechanisms,
and
addressing
for
the
planned
network?
logical design
physical design
executive summary
implementation plan
network requirements
8
What are two characteristics of a phased installation? (Choose two.)
Implementation schedules are flexible.
This is commonly referred to as a fork‐lift upgrade.
Implementation should not disrupt services unnecessarily.
Implementations are isolated from other portions of the network.
All equipment and services can be installed and tested at the same time.
9
The
NetworkingCompany
team
is
tasked
to
prepare
an
implementation
schedule
for
a
customer.
It
is
determined
that
the
new
firewalls
and
wireless
controllers
that
are
specified
in
the
design
cannot
be
delivered
and
installed
within
the
agreed
upon
time
frame.
The
NetworkingCompany
informs
the
customer
of
the
problem.
What
two
options
can
the
NetworkingCompany
team
take
to
ensure
the
success
of
the
project?
(Choose
two.)
plan
to
add
additional
staff
and
resources
to
shorten
the
installation
time
after
the
new
equipment
is
delivered
eliminate redundancy in the design to reduce the amount of equipment that is needed
renegotiate a new time frame with the customer to accommodate the delay
delay the installation of the security devices and controllers until a later time
redesign the network to use only readily available equipment and software
10
An
upgraded
version
of
a
network
simulator
has
been
purchased.
However,
the
CD
arrived
damaged.
How
will
this
loss
be
covered?
a hardware warranty
a software warranty
the Cisco SMARTnet Service
an additional service contract
11
A
company
informs
the
account
manager
that
the
installation
of
a
new
edge
router
at
the
customer
remote
branch
location
cannot
be
done
at
the
scheduled
time
because
of
a
large
order
that
the
branch
office
needs
to
complete.
As
a
result,
the
end
date
of
the
project
must
be
adjusted
to
accommodate
the
additional
time.
What
action
should
the
account
manager
take?
Cancel the order for the new edge router.
Work with the designer to redesign the branch edge.
Instruct the technician to complete the install of the router on the date in the contract.
Adjust
the
timeline
documentation
to
show
the
company
how
the
delay
will
affect
the
project
completion
date.
Convince
the
company
to
work
after
hours
to
complete
their
large
job
since
the
router
installation
project
needs
to
finish
on
schedule.
12
Included
in
a
Bill
of
Materials
(BOM)
for
a
SOHO
wired
implementation
is
a
Cisco
2811
router,
Catalyst
2560
switch,
four
PCs,
three
laptops,
and
a
networked
printer.
Wireless
LAN
capability
will
be
implemented
on
this
network.
Which
two
equipment
types
must
be
added
to
the
BOM
to
implement
this
request?
(Choose
two.)
DNS server
LAN switch
wireless NICs
DHCP server
wireless access points
13
Which occurrence would indicate a failure of the design phase?
The incorrect model switches were ordered.
There is no customer signoff for task completion.
New requirements are identified after implementation begins.
The new network capacity is inadequate to support required traffic.
14
Upon
completion
of
a
proposal,
a
network
design
team
must
sell
their
ideas
to
two
key
stakeholders.
Who
are
these
two
stakeholders?
(Choose
two.)
customers
licensing boards
cabling contractors
internal management
project implementation team
15
A
customer
has
just
taken
delivery
of
a
Cisco
2811
router
and
Catalyst
3560
switch.
Included
with
the
purchase
is
the
SMARTnet
Service.
Which
two
resources
are
included
with
SMARTnet
Service?
(Choose
two.)
signature file updates
technical support from TAC
maintenance releases for OS
application software major releases
application software maintenance and minor releases
16
Which two statements describe factors that influence the layout of a proposal? (Choose two.)
Proposal layouts are required to use sans serif typefaces.
A specific proposal layout is followed when one is specified in the RFP.
A designer chooses the layout if a written RFP does not specify an outline.
The software that is used to create the proposal dictates the proposal layouts.
Proposal layouts are required to use a format that is designed by the network engineer.
17
What service is provided by the standard Cisco warranty?
software application maintenance
replacement of defective hardware
next business day delivery of replacement parts
access to the Cisco Technical Assistance Center (TAC) 24 hours a day, 7 days a week
18
In
order
to
finalize
a
project
proposal,
an
account
manager
of
a
networking
company
creates
the
terms
and
conditions
section.
What
are
two
clauses
that
should
be
included
in
this
section?
(Choose
two.)
installation steps
change order procedures
problem resolution process
list of approved contractors
maintenance contract quotation
19
NetworkingCompany
completes
the
installation
of
a
network
upgrade
for
a
retail
customer.
All
of
the
onsite
tests
complete
successfully
and
the
customer
IT
staff
approves
the
results
of
the
tests.
The
manager
of
the
retail
store
contacts
NetworkingCompany
to
inform
the
company
that
the
store
will
not
pay
for
the
upgrade
until
a
recently
purchased
software
package
is
installed
and
tested
on
the
network.
Which
two
items
that
are
contained
in
the
proposal
can
the
account
manager
refer
to
when
discussing
this
issue
with
the
store
manager?
(Choose
two.)
the project scope
the bill‐of‐material
the executive summary
the terms and conditions
the business goals of the customer
the evaluation of the current network
20
Which statement describes a phased installation into an existing network?
A phased installation generally takes less time and expense than a green‐field installation.
A phased installation is not suitable for large, multi‐site network installations or upgrades.
A phased installation requires detailed planning in order to avoid disruption of user services.
A
phased
installation
involves
building
an
entire
replacement
network
and
migrating
users
over
to
it.
21
What
are
two
factors
that
a
network
designer
must
take
into
account
when
planning
a
project
timeline?
(Choose
two.)
service installation times
bandwidth requirements
availability of technical personnel
labor costs
equipment feature sets