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NEW CONSULTANT'S GUIDE

Training & Tools

CONGRATULATIONS AND WELCOME TO NIKKEN!


As a new member of the Nikken family, you have taken the first step toward positively changing lives for you, your family and the people youll introduce to our revolutionary products and unique business opportunity. This guide contains a summary of the Nikken programs, products and rewards, and shows you how to get your business up and running. Starting off the right way is one of the most important elements in becoming successful. Use the steps outlined in this guide and you can begin to build a strong Nikken business quickly. Nikken is much more than a business. Its an organization that embodies Humans Being More which means living the full and satisfying life that you can achieve when you attain balance in the 5 Pillars of Health: a Healthy Body, Mind, Family, Society and Finances. Nikken will help you to discover the difference this can make for you. We invite you to begin today. Schedule a meeting with your Nikken sponsor and work together to create your plan of action. Your sponsor and upline can be a tremendous asset in guiding you every step of the way. Nikken has also prepared a wide range of proven business-building, education and management tools to support your efforts. You can access these at myNikken any time, day or night. Visit www.mynikken.com today to familiarize yourself with its many resources. The next step is up to you. We encourage you to share the Nikken opportunity, and help us create a world of Humans Being More.

Sincerely,

KURT H. FULLE
President & C.E.O.

BUSINESS SUCCESS KIT CONTENTS


Available for instant download at http://www.mynikken.com/getting-started/business-success-kit.

New Consultant's Guide Training & Tools book Product catalog Business Opportunity brochure Policies & Procedures 90-Day Planner

Retail receipts A Wake-Up Story Healthy Child, Healthy World video Free Silver training voucher (valid for a full year until your first renewal date)

TABLE OF CONTENTS
Nikken at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Step 1: Learn the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Step 2: Get to Know Nikken Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Step 3: Discover Autoship and Nikken Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Step 4: Understand the Keys to Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Step 5: Attend Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

4 | Nikken at a Glance

NIKKEN AT A GLANCE
Nikken is based on the idea of Humans Being More, which means not only having more, but living more, being more enjoying the kind of life you can attain when every part of it is in harmony with nature, with others and with yourself. It is our mission to inspire people to discover a new way of life through the Nikken philosophy of a healthy body, mind, family, society and finances and to provide them the means to live it by creating wellness around the world. A Global Movement Since 1975 Nikken has evolved from its humble beginnings in a small, three-room office in Fukuoka, Japan into a worldwide wellness phenomenon. With hundreds of thousands of Independent Nikken Consultants around the world, Nikken has built a solid reputation globally that is worthy of your confidence and committed to your success. The 5 Pillars of Health Isamu Masuda, the founder of Nikken, believed that true wellness begins with prevention, and that prevention begins with balanced living in each of five key aspects.

Body | Mind | Family | Society | Finances


Sharing this concept of total, balanced wellness together with the products and business opportunity necessary to make it all possible became his life's passion. Today, the 5 Pillars of Health lifestyle has become a reality in hearts and homes around the world. Nikken Products Nikken products are based on a simple but revolutionary principle. They use the most advanced technology and design to support the forces of nature to help create an environment for living that replicates the natural surroundings in which we thrive. There are Nikken products that fit into every aspect of your lifestyle. This includes: Rest & Relaxation Environment Nutrition & Skin Care

I believe that we have the most innovative health products and the best business opportunity in the world.

-Carol Ann Gruendl, Florida


Nikken at a Glance | 5

GETTING STARTED
Now that you have decided to become a Nikken Consultant, we want to help you get started right away! Channel your excitement and commitment into real dollars, quickly and simply. What to Know Define your why. Consider your reason for starting a Nikken business. Understanding your why can empower you. Learn about the 5 Pillars of Health. The Nikken concept of balance in five areas forms the foundation for total wellness: Body, Mind, Family, Society, Finances. Meet with your upline team as soon as possible after signing on. Contact them often and learn from them. Be aware of how Nikken communicates with you. Check your mailbox, inbox and myNikken account for Nikken Family magazine, e-newsletters, special announcements, product news, training information and more. Become familiar with Nikken products. Experience the product benefits firsthand and you will develop personal testimonialsa powerful way to share Nikken with others. Understand the Nikken Vital Pack strategy. Ask your upline coach how to leverage Nikken Vital Packs to establish a thriving business (see page 12). Practice the ABC method of demonstration and sponsorship. This three-way interchange involves your upline coach (A), you (B) and your prospect (C). Watching an experienced business builder deliver Nikken presentations is excellent training (see page 15). What to Do Review your Business Success Kit. This kit brings together all the essential elements you need to build your new business, along with top-notch tips on making the most of your first few weeks as a Consultant. Order one or more Vital Packs. The Nikken Vital Day, Environment and Sleep Packs each contain key products to help familiarize you with Nikken technologies. (See page 12 for details). Enroll in the Nikken Autoship program. To ensure you never run out of your favorite products for personal use, demonstrations and samples, the Autoship program is a smart option. And when you enroll others in Autoship, youre also building stability in your business for a consistent residual income. Discover Nikken University. Register for a Humans Being More training event in your area. Expedite your journey to success with this proven, life-changing tool for personal development. Attend Silver training to learn about network marketing and more. (See page 14 for details). Establish a list of 100 prospects. From your list of 100, highlight the 10 people you want to contact first. (See page 15 for more information). Meet with your sponsor or upline coach to work on your 90-Day Planner. This simple tool helps you define and master your short-term goals, such as reaching the rank of Silver, your first Nikken leadership level. Attend Wellness Previews and other events hosted by local leadership. These events are a great opportunity to meet other business builders in your area, gain support, share tips and learn from successful Nikken leaders.

6 | Getting Started

STEPS TO SUCCESS

STEP 1
Learn the Basics

The Ideal Business


Here are a few benefits of your new enterprise as an Independent Nikken Consultant. Unlimited income potential Low start-up cost Proven, unique high-quality products Comprehensive corporate support The benefits of being your own boss Flexibility work the hours you choose No paperwork hassles No wasteful overhead expenses A portable business you can take anywhere No inventory requirements Potential tax advantages

Eight Ways to Earn


Your Nikken business provides a multitude of incomeproducing opportunities. We believe Nikken has the most generous plan in the industry. At Senior and higher ranks, Nikken Consultants in good standing are automatically eligible to begin expanding their business internationally no certification necessary! Retail Sales Profit You can order Nikken products at Consultant prices. That means you earn up to a 25% retail profit when you sell the products at suggested retail prices to customers. Commissionable Volume (CV) Rebate You can qualify for progressively higher rebates on the commissionable volume of the Nikken products ordered through your distributorship. These rebates start at 5% and climb to 20% at the Silver rank and above. Personal Group Commissionable Volume (PGCV) Override This override, or bonus, is based on the commissionable sales volume of the Consultants in your Personal Group, or all the Consultants in your downline organization who hold the rank of Direct, Senior, Executive and Bronze. The amount of this override depends on your rank and the ranks of those you have personally sponsored. Business 21 Club Designed to help newer Consultants gain valuable experience by utilizing the ABC method (see p.15), the

Putting the Multiplication Principle to Work You can create financial freedom by harnessing the power of the multiplication principle. As you begin to build a downline of Consultants, they will share the products and business opportunity with others. These individuals will sponsor new Consultants who in turn sponsor others, and as your sales organization multiplies, youll qualify to earn increasingly lucrative bonuses and other rewards. Your Nikken income is not limited by the number of hours you work, so you can achieve financial prosperity as well as the balanced, happy, healthy lifestyle you desire.

DID YOU KNOW


For complete details on how to earn, read the compensation plan section in your Policies & Procedures book.

The Basics STEP 1 | 7

Understanding PV, OV and CV Each Nikken product is assigned a Personal Volume (PV) and a corresponding Commission Volume (CV). A products PV value is expressed in Nikken points, used to calculate pin rank and pay rank qualifications in the Nikken compensation plan. Commission Volume is the basis upon which all bonuses, rebates and overrides are calculated and paid. Organization Volume (OV) is a Consultants Personal Group Volume (PGV) plus the point volume from his/her entire breakaway downline organization.

Business 21 Club rewards you for completing 21 presentations or demonstrations to 21 new prospects within a 30 day period. Those who successfully meet the requirements will earn recognition and a reward check. Paragon Award A Nikken Consultant at any rank who develops three or more Silver (or higher) legs in a period of three consecutive months may be eligible for the prestigious Paragon award, which includes a valuable prize or reward check. Leadership Bonus This lucrative bonus is based on the commissionable sales volumes of the Personal Groups of all Silver and above Consultants in your downline. Depending on your rank (beginning at Silver), you can earn a 6% Leadership Bonus on each descending line or leg, down through as many as six qualified leadership organizational levels. Lifestyle Bonus Program This streamlined incentive offers a generous cash bonus. Just maintain the qualification requirements pertaining to your pin rank at Gold or above for three consecutive months. Home Bonus Program Lifestyle Bonus program participants are also eligible to earn the Home incentive when they qualify consistently at Gold pin rank or above. Recipients can use this generous bonus to pay down their mortgage, refinance an existing home or purchase a new home!

Special Awards and Incentives


In order to help Consultants grow a successful organization and create long-term stability, Nikken offers exciting awards to recognize consistent performers. Presidents Club Reserved for selected Consultants who attain the rank of Platinum and above, membership in the Presidents Club is a defining honor. Presidents Club members also receive a covetable array of special recognitions, awards and privileges. Millionaires Club The qualification for membership in this group is its own reward. You become a member when your Nikken cumulative earnings reach $1 million. Top Annual Awards Consultant of the Year The most coveted Nikken honor, the Consultant of the Year is selected from among members of the Presidents Club whose achievements are carefully reviewed in the areas of sponsorship, total PGV, organizational rank advancements, and earnings. Heart of Nikken Members of the Presidents Club nominate the Diamond or Royal Diamond Consultant who best exemplifies the 5 Pillars of Health and demonstrates a philosophy of service.

DID YOU KNOW


When attending an event with a prospect, it's always more effective when you arrange to pick up your prospect, rather than meeting them there.
8 | STEP 1 Learn the Basics

Payment options for your monthly earnings


All distributorship accounts default to paper check payment of commission earnings, resulting in an automatic $5 monthly processing fee. Enroll in free Nikken direct deposit, and save! A completed direct deposit application including a voided check on the account to be enrolled must be received by the 20th of the month prior to the desired start date for the direct deposit of monthly commission checks. For applications received after this deadline, automatic deposit will commence on the following month. Enjoy the convenience of having Nikken commission earnings sent directly to a personal checking account or other financial institution (account holder name must match name on distributorship). And help us reduce unnecessary consumption of paper and fuel in the interest of preserving our planets natural resources and building a healthy world.

For detailed information on payment of commissions, rebates, overrides and bonuses, please see page 14 in the Policies & Procedures manual provided in this Business Success Kit. *For Independent Nikken Consultants enrolled in direct deposit, net monthly commission earnings of less than $5 (US/CN) are credited to the Consultants distributorship account in lieu of payment via electronic transfer. For those not enrolled in direct deposit, net monthly earnings of less than $25 (US/CN) are credited to the Consultants account in lieu of payment via a paper check. To download a direct deposit application, visit the document library in the Information Center at myNikken.com.

1. DIRECT DEPOSIT
FREE for all Consultants. Minimum net monthly earnings of $5 (US/CN) for payment.* Instant electronic transfers and access to funds. Safe, secure delivery. Convenient, reliable service. A minimal carbon footprint!

2. PAPER CHECK
Subject to a monthly $5 (US/CN) processing fee. Minimum net monthly earnings of $25 (US/CN) for payment.*

-OR-

Must be deposited manually. Waiting period for check to clear before funds are accessible. Requires excess consumption of paper, labor and fossil fuels.

Learn the Basics STEP 1 | 9

STEP 2
Get to Know Nikken Products

Nikken products are designed to address Rest & Relaxation, Environmental and Nutrition & Skin Care solutions.

Nikken Ancient Wisdom and Modern Design Our pioneering innovations include: Advanced Magnetic Technology Advanced Sleep Technology Air Wellness Technology DynaFluxTM Magnetic Technology Far-Infrared Technology KenkoLight Technology Kenzen Wellness Organic-Based Nutrition Magnetic Biaxial Rotation Negative Ion Technology PiMag Water Technology RAM (radial-axis magnetism) Technology TriPhase Technology True Elements Swiss Organic Skin Care We bring these technologies to life through products of superior design, based on the principles of nature. Nikken continues to research and test new products and designsand to foster scientific advances. We provide support to the University of California, Irvine Medical Center and have endowed the Nikken Imaging Center at that facility. Nikken also provides support to Japan's Magnetic Health Science Foundation and publicizes the results of its research studies. Study the product catalog to become familiar with all Nikken products and technologies. Use Nikken products so you can experience their benefits first-hand. Try new products each month so you can become a knowledgeable resource for customers.

HOW TO ORDER
1. By Phone Call us toll-free at 800-669-8859 option 2 (US) / 800-669-8890 option 2 (CN) Monday through Friday, 7 a.m. to 5 p.m. Pacific Time. 2. By Mail Send your orders to: Nikken Inc., 52 Discovery, Irvine, CA 92618-3105 Orders processed Monday through Friday. 3. By Fax 888-564-5536 4. By Internet www.myNikken.com

Being involved in Nikken allows me to help a lot of people, which was my biggest motivation as a pharmacist. It also allows me to take care of my family. And the people I help go on to help others by paying it forward. Thats the beauty of Nikken.

-Sheila Loughlin, Virginia

10 | STEP 2 Get to Know Nikken Products

STEP 3
Discover Autoship and Nikken Tools

Sign Up for the Autoship Program Theres no better way to ensure that youll always have the products you depend on than by signing up for Autoship an optional program that lets you choose your favorite consumable Nikken products, like Kenzen Wellness nutritionals, True Elements Swiss Organic Skin Care, or PiMag and Air Wellness replacement filters, to create a standing regular order. With the Nikken Autoship Program, youll also secure the monthly volume you need to qualify for bonuses and incentives consistently. Better still, order 100 PV or more of consumable products on Autoship each month, and qualify for an extra 10% discount! Contact your sponsor for personalized assistance in putting together your own custom Autoship order, or follow the simple steps below. It's Easy to Sign Up! Decide which consumable Nikken products you want to receive each month, bimonthly, quarterly, or twice a year. Make sure your order has a minimum 100PV to receive the discount. Order online at myNikken.com, by mail or by fax (888-564-5536). Pay by automatic credit or debit card charge. You can adjust your Autoship order to meet your changing needs at any time using myNikken.com. To ensure timely fulfillment, please submit any change requests at least three business days prior to your next scheduled Autoship date.

Nikken Business Tools on the Web A one-stop business Web site, myNikken.com is designed to be your highly efficient digital dashboard. Free, basic myNikken offers round-the-clock online access to functions like sponsoring new Independent Nikken Consultants, ordering, and important breaking news and updates. Upgrade to myNikken Premier Subscribers save 3% on orders and enjoy a robust offering of additional tools and information sources, including genealogy and downline activity tracking. And each myNikken Premier subscription includes an e-commerce capable Nikken Personal Web Page (PWP) the most powerful way for Nikken entrepreneurs reach out to prospective business partners and customers! Best of all, your Nikken PWP is customizable to your business. Nikken Sales Tools Nikken maintains a complete line of product and business support materials including catalogs and Quick Reference Sheets, business opportunity and product brochures, CDs, DVDs and more. Browse the video or document library in the myNikken.com Information Center for free resources and business forms. Order product catalogs at myNikken.com.

DID YOU KNOW


Compared to the compensation plans of other network marketing companies, many Nikken Consultants earn more with fewer downline members.
Sign Up for Autoship STEP 3 | 11

STEP 4
Understand the Keys to Success

Nikken provides you with a clear path to follow for earning money and making your dreams a reality. Its a simple process, because Nikken believes that you shouldnt have to be a financial expert in order to see success in your business. In fact, you begin earning an income after only one month in your Nikken business by duplicating the key steps, with these tools. 1. Nikken Vital Packs 2. The Nikken Business Unit (NBU) 3. Autoship sales
SAVE O UP T

Vital Sleep Pack


Nikken Vital Packs At Nikken the product focus is on creating quality, useful and lifechanging products and technologies that can assist you in maintaining a natural state of balance. Nikken Vital Packs combine a set of powerful products to meet a defined objective. These are: The Day Pack #4068 US / #4069 CN The Environment Pack #4072 US/CN The Sleep Pack (item codes vary by size)

20%!

Available in Twin, Full, Queen*, King* and Cal King* sizes. All sizes are 20% off when purchased by new Consultants within 60 days of signup! Kenko Naturest mattress topper Kenko Naturest custom pillow(s)* Kenko Dream or Kenko Dream Light comforter

SAVE

10%!

For building a Nikken business, each of these packs offers dramatic advantages over individual purchases or sales: Discounted Pack Price Personal Volume (PV) Vital Day Pack Vital Environment Pack

*Queen, King and California King packs each include two pillows

Business Tools Success Pack


The Business Tools Success Pack includes an expert selection of sales aids to help you share the Nikken opportunity.
#4070 US / #4071 CN

Order by telephone in the US: 800-669-8859 option 2 or in Canada: 800-669-8890 option 2. Order online by visiting myNikken.com.
Pack contents are subject to change without notice. For an up-to-date listing, please visit myNikken.com and select the New Products tab under the Products menu in the navigation bar.

12 | STEP 4 Understand the Keys to Success

The Nikken Business Unit The Nikken Business Unit is the very basis of a successful and strong business operation. To complete an NBU you must: Personally sponsor a minimum of 3 business-building Consultants, who each purchase a Vital Pack. Add unlimited registered customers. Your NBU will create the team that helps you build and grow your organization. It is your vehicle for developing consistent residual income.

YOU

Consultant Path
Autoship Sales The Autoship program is another valuable tool for sustaining a solid residual Nikken business. Autoship orders provide a reliable income stream. Talk to your upline coach for details on how to promote Autoship with your customers and downline.

Customer Path

Understand the Keys to Success STEP 4 | 13

STEP 5
Attend Training

Attend Events and Trainings Regular event attendance is one of the best ways to ensure success and stay informed of new announcements and cutting edge business practices that will take your business to another level. Invite your prospects and newly sponsored business partners to accompany you to all Nikken group meetings, Wellness Previews, trainings and events in your area. These events are a great way to leverage a local team to help you build your business. There's nothing like the synergistic excitement of group interactions to inspire people! Ask your sponsor when and where meetings and events in your area will be held. Update your personal appointment calendar on a regular basis and attend as many of these events as possible. Discover Nikken University Nikken University training was created to help support growth, business knowledge and personal development through a powerful series of targeted courses for Consultants. Silver training Humans Being More training Gold training These courses are facilitated by highly experienced professionals and hosted at Nikken world headquarters in Irvine, California and in key locations throughout North America. Silver training A targeted curriculum for Consultants on the leadership track, Silver training sheds light on the basics of network marketing while teaching budding business builders how to create a simple, duplicatable and proven system for success. And now, Silver training online offers students a condensed curriculum that can be audited from anywhere they have internet access free!

Humans Being More training Since 1975, hundreds of thousands of people from all walks of life have benefited from Humans Being More. Graduates gain the tools and insights needed to experience more passion and better results in every aspect of their life. This signature training represents the companys core philosophy to help people to do more, earn more, and be more than they ever dreamed. Designed to help Consultants become leaders, Humans Being More training focuses on helping students identify their goals, dreams and vision for achieving balance in the 5 Pillars of Health. Open to everyone Independent Nikken Consultants, customers and their guests this strategic program constantly attracts repeat attendees. And any graduate may repeat the course free when accompanied by a paid first-time attendee! In addition, Nikken University offers the Youth Scholarship Program to support both the Healthy Family and Healthy Society pillars. The program enables anyone between the ages of 16 and 22 to attend Humans Being More training free. Gold training For more experienced Nikken Consultants, Gold training delivers relevant, advanced business strategy content designed to show leaders how to manage a growing organization, taught by the very pacesetters who have already been there. Enroll now and discover the possibility of living a life beyond your dreams. Visit NikkenU.com for more information.

This business is about helping others find what they need. -Chris Thayer, Louisiana

14 | STEP 5 Attend Training

The Foundation of Your Success On-the-job training is the most valuable way to learn how to do business. The top Nikken business builders have all benefited immensely from hands-on coaching with their upline sponsor, and you can achieve success the same way. Before you begin, complete your 100 Prospects List. This list represents the seedbed of future Independent Nikken Consultants who will form your downline and help you create a balanced, healthy, prosperous life. Dont hesitate to list anyone and everyone you know, and dont eliminate anyone before giving that person the opportunity. You never know who may be interested! Download a blank 100 Prospects List from the document library in the myNikken.com Information Center. You can also download a memory trigger sheet to help you think of potential prospects for your list. Use the ABC Method As your coach, your upline sponsor will help you review your completed 100 Prospects List and identify the 10 most promising candidates to form the basis of your downline organization. Then, you and your coach can utilize the ABC method to approach your prospects.

On-the-job training enables you to learn the skills needed to make effective calls and presentations. Your prospects appreciate the credibility of a thirdparty expert in the presentation. Role-Play with Your Coach To get a feel for how you and your coach will handle the ABC conversation as a team, pretend that a prospect has just answered the phone and practice role-playing a number of scenarios with your coach. Here are a few tips: Work on building the credibility of your expert. Give prospects quick teasers to spark their interest for a meeting to learn more. Avoid long and involved conversations about individual products or the compensation plan. Your goal should always be to set an appointment to make a presentation. Successful Presentations Applying the ABC method, schedule a minimum of three appointments as you work through the top 10 names on your 100 Prospects List with your coach. You can leverage the ABC method again to deliver a successful presentation during each appointment. Follow your coachs lead to: Choose a comfortable environment with minimal distractions for each appointment. Establish a warm, friendly atmosphere by asking about the prospects family, occupation and interests. Learn about the prospects priorities, needs and desires. Show them how Nikken products and/or the business opportunity can help them achieve what they want. Before long, you will be confident in leading your own presentations and teaching your downline Consultants how to duplicate these techniques to build their own successful organizations! For additional tips, tools and resources, visit the myNikken.com Information Center.

A Coach

B You

C Prospect

The Nikken ABC method is a three-way interchange between your upline coach (A), you (B) and your prospect (C). There are a number of reasons why the ABC method works so well: Your coachs experience, knowledge and skills add power and synergy to these interactions.

Attend Training STEP 5 | 15

52 Discovery, Irvine, CA 92618 Nihon Kenko Zoushin Kenkyukai, Canada Corp., 6300 Edwards Blvd., Building 2, Mississauga, ON L5T 2X3 2013 Nikken Inc. Printed in USA Reproduction of this printed literature is prohibited.

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