Christina Truong

31B South Station St Cell: (416) 879- 6860 North York, Ont M9N 2B2
Email: truong.christina@hotmail.com

Objective

To obtain a position as a sales associate in a high volume retail environment that will utilize my strong interpersonal and problem solving skills.

Highlights of Qualifications
Superior interpersonal and customer service skills to build rapport and encourage repeat business Well developed communication and interpersonal skills to work effectively within teams and independently Good problem solving skills to handle issues in a tactful, and courteous manner Ability to build and maintain relationships with customers and co-workers Able to follow instructions and carry through tasks efficient

Work Experience
Sales Associate/ Stock Clerk Gap Canada - Toronto Sept 2010- March 2012

Greeted customers and directed them to appropriate items, based upon their needs Promoted sale items/products to customers to increased sales Described merchandise and explain use , operation, and care of merchandise to customers

Assisted in ringing up sales at registers and/or bagging merchandise Attended meetings and discussed the importance of client service Folded and organized clothes and other items in the store and replenished accordingly Maintained a clean atmosphere for customer satisfaction

Cashier/ Garnisher Funnel Cakes- Toronto Feb 2009- June 2009

Operated cash registers and computer for electronic commerce transactions Handled customer complaints and concerns in a professional manner Assisted new employees in understanding company policies and procedures Cleaned and maintained the store in accordance to company policies

Education
Weston Collegiate Institute Sept 2008-Present