Professional Documents
Culture Documents
Submitted By:
Hafiz Muhammad Amer Nisar
Roll # 20
Date: May 06, 2009
Topic: Motivation
Objective of Assignment:
To determine how the multi national companies and Domestic
companies are motivating their people, what are the motivation
Factors among the employees and what factors are being provided by
MNCs and Domestic companies?
Self
.
Actualization
Needs
Esteem Needs
Love Needs
Safety Needs
Physiological Needs
Maslow’s theory explains level of needs human have across the world. If we talk about the
motivation factors, Employer must fulfill these needs to motivate the people. The above
mentioned level of needs describe that the importance must be given to Physiological Needs.
But both above hypotheses rejected and motivation factors resulted in the following priority
list.
• Organization Image
• Job Security
• Compensation
• Good relationship
• Team Work
Here in this assignment we will discuss about the motivation factors which are in practice
now days in Pakistan. We will study here three Multi national companies working in Pakistan
and three Domestic organizations. We will study here that how these companies are
performing or motivating their people.
Nestle Pakistan
Unilever Pakistan
Telenor Pakistan
Domestic Organization
The above mentioned companies are operating their business in the jurisdiction of
Pakistan and imparting in the growth and development of the country.
How they motivate their people to incorporate and what are strengths and weaknesses
they are facing and we will discuss here with its remedies.
First of all, here it is a brief introduction of MNCs working in Pakistan and then the
Domestic organizations carrying out their business.
1. Nestle Pakistan
Sources: http://www.nestle.pk/index/about-us.aspx
http://www.nestle.pk/community/corporate-social-responsibility.aspx
INTRODUCTION
Nestlé has been serving Pakistani consumers since 1988, when our parent company, the
Switzerland-based Nestlé SA, first acquired a share in Milkpak Ltd.
Today we are fully integrated in Pakistani life, and are recognized as producers of safe,
nutritious and tasty food, and leaders in developing and uplifting the communities in which we
operate
2008 2007
(Rupees in ‘000)
Profit after taxation 1,552,894 1,805,212
Earnings per share – basic and diluted (Rupees) 34.24 39.81
34.24 per share earning show that the company is working very well, although it is less
than the previous year but not poor. The enterprise is committed to gain for the
shareholders and they are utilizing their recourses efficiently to gain the desired goals.
The company is contributing in recognized provident fund for the welfare for their employees
and they have intention for the betterment of them. The employees knowing that the
company is contributing for their future, they invest their energy for the sake of organization.
Here if we talk about the five basic factors of motivation among employees of Pakistan i.e.
Organization Image, Job Security, Compensation, Good relationship, Team Work
We conclude that Nestle Pakistanis committed and getting results from its employees by
providing them these motivation factors.
Nestle Pakistan is a renowned organization all over the Pakistan and employees of this
organization are satisfied and feel job security. Their compensation levels are higher
than the market that’s why employees motivated to their work and strive their best to
achieve the strategic goals of the organization. The organization having good
relationship with employees and their practices are really appreciable and they believe
in Team work rather individuals.
Other than these factors Nestle also providing their employees many other facilities in order
to motivate them and feel happy to work for the organization.
A list of other benefits working as motivation factors among the employees of Nestle
Pakistan.
The entire above are the motivation factors for the employees and due to these factors they
are committed to their work and imparting to achieve the organization goals.
2. Unilever Pakistan
Sources: http://www.unilever.pk/ourvalues/
http://www.unilever.pk/ourvalues/purposeandprinciples/default.asp
Mission
“Unilever's mission is to add vitality to life. We meet everyday needs for nutrition with brands
that help people feel good, look good and get more out of life.”
Positive impact
We aim to make a positive impact in many ways: through our brands, our commercial
operations and relationships, through voluntary contributions, and through the various other
ways in which we engage with society.
Continuous commitment
We're also committed to continuously improving the way we manage our environmental
impacts and are working towards our longer-term goal of developing a sustainable business.
It is concluded from all the given above that Unilever Pakistan is integrated in the
development of the country and its people. They believe in that we are not an
organization but a community of people. That’s the reason they are keen to their
employees needs and their social life as well. Their compensation levels are very good
and people are happy and motivated to achieve the goals they are assigned.
Unilever is providing safety and hygiene environment to their people and walking with
them for the better future. That is why Unilever growing day and night.
3. Telenor Pakistan
By: Amer Nisar MBA (IRM) – Roll # 20 Sec (A) Page 9 of 18
HAILEY COLLEGE OF BANKING AND FINANCE
University of the Punjab, Lahore
Source: http://www.telenor.com.pk/about/history.php
telenor\visionValues.php.htm
http://www.telenor.com.pk/careers/whyTelenor.php
PRELUDE:
Telenor Pakistan is 100% owned by Telenor ASA and adds on to its operations in Asia
together with Thailand, Malaysia and Bangladesh.
Telenor Pakistan launched its operations in March 2005 as the single largest direct European
investment in Pakistan, setting precedence for further foreign investments in the telecom
sector. The company has crossed many milestones and grown in a number of directions,
making Telenor Pakistan a leading telecom operator of the country.
We are the fastest growing mobile network in the country, with coverage reaching deep into
many of the remotest areas of Pakistan. In the most difficult terrains of the country, from the
hilly northern areas to the sprawling deserts in the south, at times we are the only operator
connecting the previously unconnected.
We are keeping ahead by investing heavily in infrastructure expansion. With USD2 billion
already invested, we have extended agreements with our vendors for network expansion and
services until 2009. The agreements, with a potential to result in USD750 million worth of
orders from Telenor Pakistan, are some of the biggest of their kind in the industry.
We are spread across Pakistan, creating 2,500 direct and 25,000-plus indirect employment
opportunities. We have a network of 23 company-owned sales and service centers, more
than 200 franchisees and some 100,000 retail outlets.
Our Values
Be Respectful
We acknowledge and respect local cultures. We do not impose one formula worldwide. We
want to be a part of local communities wherever we operate. We believe loyalty has to be
earned.
Why Join Telenor
Telenor offers exciting and challenging careers with competitive pay, excellent benefits
and exceptional advancement opportunities. We care about our employees and
provide them with a relaxed and enriching working environment. Our training and
further education programs ensure a high professional standard amongst our
employees. We believe that a talented and loyal workforce plays a crucial role in the
organization ongoing business success. We strongly hope that after joining Telenor
you will become an enthusiastic and valuable member of our family.
Equal opportunities for all
Telenor maintains a policy of non-discrimination towards all employees and applicants for
employment. All aspects of employment with Telenor are governed by merit, competence,
By: Amer Nisar MBA (IRM) – Roll # 20 Sec (A) Page 10 of 18
HAILEY COLLEGE OF BANKING AND FINANCE
University of the Punjab, Lahore
suitability and qualifications, and will not be influenced in any manner by gender, age, race,
color, religion, national origin or disability. Today, our workforce proves that; with 18% women
working at all levels in the organization, both foreign and local educational backgrounds.
Focus on management development
Telenor's management and organization is imbued with joint values. The Group Management
has devised five leadership requirements that apply to all managers in the Group, and all
management groups shall discuss what these requirements mean to them. The demands
are:
• Passion for business
• Change and constant renewal
• Operational excellence
• Empower people
• Integrity
All managers are subject to annual evaluations based on these management criteria.
Human Capital @ Telenor Pakistan
Human Capital Division at Telenor believes in continuous improvement and is taking the
standards of service to the utmost levels of excellence.
From providing the best administrative support to facilitate employees work life to
creating benchmark security solutions, we are a team of enthusiastic, energetic young
people who are geared to perform the best always!
From being the best in providing benefits to our employees to the best in providing
development opportunities, we have managed to create a culture of passion for
business, operational excellence and constant renewal.
Systematic management
Conclusion:
It is concluded from the study that MNCs are working very well in Pakistan and contributing to
development of Pakistan. People of Pakistan prefer to work in Multi national companies
rather to work in domestics organizations because of compensation.
Domestic Organization
Mission Statement
“To be the partner of first choice for customers and suppliers, ensuring sustained
leadership position in the markets where we compete, delivering long-term business
value through a high performance culture, innovation, ethics and responsible care.”
2008 Highlites
We believe in:
By: Amer Nisar MBA (IRM) – Roll # 20 Sec (A) Page 13 of 18
HAILEY COLLEGE OF BANKING AND FINANCE
University of the Punjab, Lahore
1. Focusing on our customers’ future first
2. Embracing entrepreneurial thinking
3. Developing the talents of our people
4. The courage and curiosity to question
5. Integrity and responsibility in our actions
These values give us standards to measure ourselves by, particularly in our dealings
with customers, suppliers, our own people and the wider world. The values have real
meaning for us and the way we behave. Here’s what each of them means in practice:
Focusing on our customers’ future first we can guarantee our future only by giving our
customers products and services that improve their future. So this value comes first. It’s our
priority and the reason why we exist.
We’ve always met the needs of our customers – that’s why we’ve grown. But now we make it
very clear: it’s the basis of everything we do.
Conclusion
it is concluded from the given above data that ICI Pakistan is providing better
compensation as well as they are involving their people into their planning, decision
making and all other matters of the organization.
They encourage their people to ask the questions and participate, in other words they
are working on MBO (Management by Objective) and it’s a basic reason that their
people are motivated and goal oriented.
Sapphire at a Glance
One of the largest manufacturers and exporters of textile products in Pakistan, Sapphire
technology comes from Europe, Japan and USA. Capitalizing on the region’s principal crop,
cotton, we source this locally, and augment our offerings by providing imported fiber from the
world’s best crops. We work with specialized fibers bringing in the newest innovations from
major fiber and chemical producers, and our manufacturing from yarn to finished fabric is
performed in our facilities in Pakistan. Synergies are formed with offshore garment
manufacturing companies. Our products are marketed to the industry's biggest names in
Asia, Europe, Australia, and North America.
Why Pakistan
• Pakistan has one of the largest canal irrigation systems in the world.
• Fourth largest grower in the World.
• Textile accounts for over 60 % of the total exports.
• Most modern and organized textile production setup.
• More than 50 years history of accumulated textile know-how.
• Well-established infrastructure of textile management and skilled labor.
Our Mission
Our Values
• P eople
• R elationship
• I ntegrity
• D iversity
• E nvironment
Look at the above one “People” the most important factor for the Sapphire Group of
companies. They believe that they are at this position with the help of their people and
in return of this they compensate their people in a very good manner. Sapphire group
is paying good salaries and other motivation factors to their employees. People feel
comfort and secure working in this group.
Sapphire Group is the No.1 of textile sector in compensating their employees. Their
competitors are Nishat, Faisal, Blessed, Bhanero, (in weaving units).
INTRODUCTION
With a vision to acquire self - sufficiency in fertilizer production in the country, FFC was
incorporated in 1978 as a private limited company. This was a joint venture between Fauji
Foundation (a leading charitable trust in Pakistan) and Haldor Topsoe A/S of Denmark.
The initial authorized capital of the company was 813.9 Million Rupees. The present share
capital of the company stands at Rs. 3.0 Billion. Additionally, FFC has Rs. 1.0 Billion stakes
in the subsidiary Fauji Fertilizer Bin Qasim Limited (formerly FFC-Jordan Fertilizer Company
Limited).
FFC commenced commercial production of urea in 1982 with annual capacity of 570,000
metric tons.
Through De-Bottle Necking (DBN) program, the production capacity of the existing plant
increased to 695,000 metric tons per year.
By: Amer Nisar MBA (IRM) – Roll # 20 Sec (A) Page 16 of 18
HAILEY COLLEGE OF BANKING AND FINANCE
University of the Punjab, Lahore
Production capacity was enhanced by establishing a second plant in 1993 with annual
capacity of 635,000 metric tons of urea.
FFC participated as major shareholders in a new DAP/Urea manufacturing complex with
participation of major international/national institutions. The new company Fauji Fertilizer Bin
Qasim Limited (formerly FFC-Jordan Fertilizer Company Limited) commenced commercial
production with effect from January 01, 2000. The facility is designed to produce 551,000
metric tons of urea and 445,500 metric tons of DAP.
This excellent performance was due to hard work and dedication of all employees and the
progressive approach and support from the top management.
In the year 2002, FFC acquired ex Pak Saudi Fertilizers Limited (PSFL) Urea Plant situated
at Mirpur Mathelo, District Ghotki from National Fertilizer Corporation (NFC) through
privatisation process of the Government of Pakistan.
This acquisition at Rs. 8,151 million represents one of the largest industrial sector
transactions in Pakistan
Mission Statement
FFC is committed to play its leading role in industrial and agricultural
advancement in Pakistan by providing quality fertilizers and allied
services to its customers and given the passion to excel, take on
fresh challenges, set new goals and take initiatives for development
of profitable business ventures.
Quality Policy:
Fauji Fertilizers Company Limited
is committed to attaining excellence in all areas of
its operations.
Managing Director
Fauji Fertilizers Company Limited
Human Resources
The FFC Management, acknowledging the importance of human resources has always
placed personnel management at the top of its priority list. The functions of Human
By: Amer Nisar MBA (IRM) – Roll # 20 Sec (A) Page 17 of 18
HAILEY COLLEGE OF BANKING AND FINANCE
University of the Punjab, Lahore
Resources Department vis-à-vis personnel management and human resources development
are going side by side and it is due to the progressive approach and dynamic philosophy of
the management that Personnel Management remains abreast with the latest style of
management ensuring high level of motivation and satisfaction of the work
force under varied situations. Personnel policies are kept updated and are periodically
modified to respond to the latest socio-economic changes and market trends of the country.
Hiring quality manpower, keeping them happy, satisfied and motivated are the
pillars of the Human Resources Department; justice, fair play and merit oriented treatment
are some of the ingredients of processing cases by the Human Resources Department.
For Human Resource development, another aspect which receives its due share is training.
The employees are exposed to various kinds of cross training, technical courses,
management courses, workshops and seminars both at home and abroad. At Plant site, the
Company has a Technical Training Centre, which is unique, and the only centre in Asia
having a true replica of the Plant for providing realistic training as far as possible, to the
employees.
Employees' welfare has all along received due consideration by the Management. A number
of agreements have been signed with CBA Workers Union, resulting in handsome
remuneration packages to employees. The company, since its inception, has
undertaken five salary revisions for Management employees, to remain amongst the
top paying organizations of the country. It is due to the sheer sincerity, welfare
oriented policies and concern for every single employee that there has never been any
strike, lock out or go slow in FFC.
Sources:
http://www.nestle.pk/index/about-us.aspx
http://www.nestle.pk/community/corporate-social-responsibility.aspx
http://www.unilever.pk/ourvalues/
http://www.unilever.pk/ourvalues/purposeandprinciples/default.asp
http://www.telenor.com.pk/about/history.php
telenor\visionValues.php.htm
http://www.telenor.com.pk/careers/whyTelenor.php
http://www.ici.com.pk/index.html
http://www.ici.com.pk/careers/whats_new.html
http://www.sapphire.com.pk/home.htm"
http://www.ffc.com.pk/index.html
www.ffc.com.pk/contents/qualitypolicy.htm
www.ffc.com.pk/contents/HR.htm