Christina L.

Landes
EXPERIENCE:

James Madison University, Harrisonburg, VA Develop and facilitate training related to HR skills and competencies for employees at all levels within the organization. Provide leadership in the form of supervision, performance evaluation, guidance and encouragement to up to five fulltime Human Resources employees. Provide advice, policy interpretation, teaching and counsel related to HR practices such as employee relations, conflict management, recruitment, compensation and classification to JMU managers and supervisors. Support positive change by implementing HR functions such as training, policy development, policy interpretation and successful management and leadership techniques. Oversaw and helped coordinate the university's faculty transcript process to ensure SACSCOC reaccreditation. Oversaw and coordinated the universitys Onboard@JMU process to ensure accurate and timely completion of all required new hire paperwork, including Federal compliance with Form I-9. May 2004-July 2007 Harrisonburg First Church of the Nazarene & Kids Harbor Preschool, Harrisonburg, VA Provided strategic leadership for all employment processes such as compensation, classification, development of position descriptions, employee relations, and benefits. Provided consulting services for organizational structure to include organizational assessment for teams and departments. Provided administrative leadership for compliance with policies, procedures and benefits.

HR Consultant/ Employee Relations Manager HR Service Center Representative

May 2010-Present July 2007-May 2010

Director of Organizational Development

Childrens Ministries Administrator

October 2002-May 2004

Harrisonburg First Church of the Nazarene, Harrisonburg, VA Modeled and encouraged relationship building at all levels of Childrens Ministry by coordinating follow-up for volunteers, coordinating follow-up with children and families, and providing leadership for regular Childrens Ministry team meetings. Maintained organizational structure for Childrens Ministry by creating and implementing operational policies and procedures for Childrens Ministry. Provided leadership for the recruitment, training and placement of volunteers in appropriate areas of Childrens Ministry .

Regional Human Resources Assistant

February 2001-May 2002 Best Buy Co., Inc. Regional Office, Dallas, TX Provided support for the Regional Human Resources Manager and five District Human Resources Managers overseeing 45 locations in Texas. Assisted store management with employee relations issues regarding payroll, benefits, background checks and disciplinary action. Supported store management with the maintenance of new Human Resources Information System (Oracle). Utilized On-Track database for tracking of management and supervisor training courses. Managed leave of absence program including the approval/denial of requests, administrative tracking and correspondence with employees. Maintained employee files for terminated employees and responded to unemployment claims.

Regional Office Manager

April 2000-February 2001

Best Buy Co., Inc. Regional Office, Dallas, TX Oversaw front end operations for office of 35 people which included maintenance of office equipment and ordering of office supplies. Acted as liaison between store management, district and regional management and service center management to resolve customer service issues for the region of 45 stores. Ensured bills and employee expenses were charged correctly and submitted to A/P timely. Processed payroll for district and regional staff. Coordinated travel for regional, district and management staff. Continued to provide administrative support to the Human Resources department.

District Human Resources Manager

May 1997-April 2000

Best Buy Co., Inc. Regional Office, Dallas, TX Provided Human Resources support for nine retail locations in Texas. Consulted with store and district management in the implementation of disciplinary action. Prepared and implemented recruiting and diversity strategies for store locations. Trained management in Human Resources topics through MOHR Retail Management Series. Acted as a liaison between employees and management to resolve employee relations issues. Oversaw adherence to company compensation policies and practices. Researched and resolved employee pay and benefit issues. Responded to unemployment claims.

October 1995-May 1997 Best Buy Co., Inc. Regional Office, Fairfax, VA Provided administrative Human Resources support for four District Human Resources Managers overseeing 31 locations in seven states. Trained exempt and non-exempt management in administration of Human Resources paperwork. Coordinated recruitment advertising.

Human Resources Administrator

Human Resources Assistant

EDUCATION:

September 1994-October 1995

Best Buy Co., Inc. Eastern Distribution Center, Staunton, VA Recruited and staffed for technical and professional positions. Developed and administered personnel policies, procedures, and guidelines . Conducted employee orientation and ensured timely and accurate completion of new hire paperwork. Managed payroll information. Assisted employees with compensation, benefits, conflict resolution, and employee relations issues. Implemented and made recommendations for the companys Labor Resource Manager program.

James Madison University, Harrisonburg, VA Master of Science in Education, Adult Education/Human Resource Development Concentration: Human Resource Management James Madison University, Harrisonburg, VA Bachelor of Science, Human Communication Cum Laude Concentration: Organizational Communication Minor: Psychology

PROFESSIONAL MEMBERSHIPS & TRAINING:

JMU Employee Advisory Committee, co-chair since 2012, member since 2010 Boss Whispering Institute, October 2012 Society of Human Resource Management, member since 2005, SVSHRM member since 2013 Covey First Things First Seminar MOHR Retail Management Series Recruiting and Interviewing, Communicating Performance Standards, Performance Counseling, Conducting a Performance Appraisal, and Role of a Leader.