The University of Tampa

Mobile Computing in the Enterprise: Harnessing the Convergence of ERP, Big Data, and In Memory Computing for Decision Makers
ACM Student Chapter October 21, 2013
Harold Webb Ph.D. Associate Professor Information & Technology Management Department The University of Tampa

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Topics
Mobile Computing Defined IBM Tech Trends ERP Systems Big Data In Memory Computing Mobile Computing Trends Convergence of Technologies Demo: SAP Mobile Platform

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The University of Tampa

The University of Tampa

The University of Tampa

The University of Tampa

IBM Tech Trends

Over the next two years
Nearly 70 percent of organizations are increasing their investments in mobile technology Over half are intensifying their spending on business analytics

Source: Fast track to the future , The 2012 IBM Tech Trends Report, IBM Center for Applied Insights, 2013 http://ibm.com/developerworks/techtrendsreport

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IBM Tech Trends

Over the next two years

Source: Fast track to the future , The 2012 IBM Tech Trends Report, IBM Center for Applied Insights, 2013 http://ibm.com/developerworks/techtrendsreport

The University of Tampa

IBM Tech Trends

Over the next two years

Source: Fast track to the future , The 2012 IBM Tech Trends Report, IBM Center for Applied Insights, 2013 http://ibm.com/developerworks/techtrendsreport

The University of Tampa

IBM Tech Trends

Over the next two years

Source: Fast track to the future , The 2012 IBM Tech Trends Report, IBM Center for Applied Insights, 2013 http://ibm.com/developerworks/techtrendsreport

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ERP Systems
Cross-process Enterprise Platforms Integrates many functional areas (accounting, procurement, sales, production, warehouse and inventory, human resources, and more) Single Database (large 40K tables +) SAP, Oracle, Microsoft Dynamics, Specialty ERP vendors Base enterprise platform that can integrate with other systems Built in services for sharing data using the SOA concept Layered Architecture (server, database, ERP Application, Middleware,) Bolt-On for additional functionality BI, CRM, SCM Can be hosted in a Cloud Architecture Used by most major organizations with adoption moving from large to medium and small organizations

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Big Data (source Mayer-Schonberger & Cukier, Big Data, Houghton Mifflin, 2013)
More: Analysis of entire data set populations vs. random sampling

Messy Huge volume -> inexact due to data collection errors Unstructured vs. structured data
Correlation -> predictive analysis for decision making (but not necessarily a search for causality) Dataifcation Quantify the world (words, location, interactions) Internet of things -> oceans of data for exploration Value Reuse: Captcha data reused to improve OCR system performance Recombinant data: Combining three datasets to explore cell phone linkage to cancer (358k Danish cell phone owners, 10k in national cancer registry, education & income data) Extensibility: Google street view (pictures, network Wi-Fi data, GPS data, mapping info) -> self driving car Implications Big Data value chain: Data holders (MasterCard, Hospitals), Data Specialists (Accenture, Microsoft), Big Data Mindset (companies that explore opportunities presented through innovation) Companies with complete big value chains Amazon, Google Data Intermediaries Risks privacy, profiling, over reliance on data dominated decision making

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Analytics Tools Categories

Reporting Multidimensional analysis Slice/dice Predefined reports Adhoc querying

Prediction

Visualization
Graphing Dashboards

Data mining Advanced visualization

Source: Dr. Nitin Kal, University of Southern California, SAP Business Analytics Workshop, 2013

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Overview of SAP Analytics Landscape

Web Intelligence Analysis Design Studio Predictive Analysis Explorer Lumira (formerly known as Visual Intelligence) Crystal Reports Crystal Dashboard Design

SAP BusinessObjects

SAP Crystal Solutions

Analytics Applications
Business Warehouse : SAP Netweaver BW 7.3 High-Performance InMemory Appliance SAP HANA Business Suite Non-SAP

Data Staging
Source: Dr. Nitin Kal, University of Southern California, SAP Business Analytics Workshop, 2013

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In Memory Computing
Huge data sets require substantial computing power Business intelligence (marketing, sales, logistics, service etc.) Monitoring real time customer behavior MRP runs for complex products and other big computing tasks Real-time access to transaction data and reports Technology approaches to speed server-side performance Oracle: Exadata in memory relational database and machines (1,500,000 database read I/O operations per second) Microsoft: xVelocity family of memory-optimized technologies SAP: HANA in memory appliance with in-column query capability (processing speeds up to 1000 times faster than with conventional technology)

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SAP HANA
In Memory computing appliance (100+ Terabyte of RAM depending on number of HANA appliances installed) both hardware & software Flexible data source agnostic tool set that is a database solution Row, column and object based database (conventional DBMS are row based) Analyze massive amounts of data in real time- billions of rows in a sub-second (analytical reporting, trending, scenario modeling, advanced analytics such as data and text mining) Separate HANA Studio for data modeling Purchase appliance for in-house support or contract for use within a Cloud Architecture Does not have tools for reporting (use SAP Business Objects), ETL to data warehouse, replacing SAP ERP or SAP Netweaver Business Warehouse, or data quality management
Source: Berg & Silva, 2013, SAP Hana, 2ed. Galileo Press

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SAP HANA
Industry Use Cases Trading Customer retention Telecommunications Manufacturing Traffic control Fraud preventions Common Uses Call detail record analysis Point of sale analysis Quality and production analysis Smart grid / smarter utilities Fraud / risk management and modeling Understand customer needs and habits

Source: Berg & Silva, 2013, SAP Hana, 2ed. Galileo Press

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Mobile Computing
Dominant trend as devices proliferate Enterprises are embracing BYOD 4G and Wi-Fi coverage Cloud availability as a Service
Infrastructure Platforms Software Web Services

Security Threat
Apps, lost device, human, Public Wi-FI, Cyber atttack

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The University of Tampa

The University of Tampa

The University of Tampa

The University of Tampa

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Convergence of Technologies
1982 - 1991 PCs Adopted Across Business Units 1999 Y2K Drives Adoption of ERP across the world 1991 - 1999 Commercialization of the Internet 1998 Google 2006 - 2012 SAP HANA Development and Rollout 1999 - 2006 Mobile Phone Adoption World Wide

1995 Amazon.com

2013 2004 2007 Tablet Sales surpass PCs Facebook 2001 Apple Iphone Launch 3G Lauch in Japan Smart Phone 2009 4G in US Sprint & Verizon

1975 - 1988 SAP ERP Mainframe R2

1988 - 2003 SAP ERP Client Server R3

2003 - 2014 SAP ECC, Netweaver, Enterprise Services

1975

19761977197819791980198119821983198419851986198719881989199019911992199319941995199619971998199920002001200220032004200520062007200820092010201120122013

2014

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Demo: SAP Mobile Platform

Used in ITM 419 Introduced to course 2013 in lieu of SAP Netweaver Web App Project Uses SAP Mobile Platform formerly Sybase Unwired Platform Version 2.3 release summer 2013 Hybrid app capability build once for multiple platforms Uses data from multiple data sources
SAP ERP & DW Other databases and systems Web services

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IBM Tech Trends

Source: Fast track to the future , The 2012 IBM Tech Trends Report, IBM Center for Applied Insights, 2013 http://ibm.com/developerworks/techtrendsreport

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Want To Learn More About These Hot Areas?

UT Courses & Workshops
ITM 319 / FIN 419 ERP platforms (SAP ECC 6.0 / Microsoft Dynamics GP) ITM 419 Mobile Computing and Enterprise Architecture (SAP Mobile Platform) ITM 466 Business Intelligence (Microsoft SQL Server BI, SAP Business Objects) SAP Prep Workshop (SAP Certification: Business Associate with SAP ECC 6.0)

UT Majors (MIS, IB-MIS, FES, FIN) Work with technologies in many areas UT Minors (MIS, FES) Work with these technologies in a single area