Importance of the back-office system in mobile payments workshop for telecoms based on the experience from the financial

sector For who: - Responsible for developing mobile payments project at telecom operators The goal of the workshop is to provide an overview of: - architecture of the payments system in general and positioning mobile payments o closed/open loop solutions (including Visa/MasterCard/Diners) o typical credit card payment system architecture and processes - current business models and positioning telecom operators o where does money should come from? - front-end and back-end (back office) technology and business processes o differentiating technology enablers and business processes o front-end technologies - the key front-end processes: o authorizations o routing and switching - the key back-end processes: o merchant management o payment product management o complaint management o loyalty management o cobranding management o financial management - fitting the architecture of payment systems into telecom architecture Duration: 1 hour