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DMAIC

Project Title: Date: Team Members:

Project Charter
Problem

Define

Big Y

Boundaries

Metric

Objective Take away: the main message of the slide


2

Voice of Customer (VOC)


Questions Asked

Define


Take away: the main message of the slide
3

Summary Responses

Critical to Satisfaction (CTS)

Define

Four Components of CTS: Need, Specification, Measure, Target

CTS 1: CTS 2: CTS 3: CTS 4: CTS 5:

CTS 6:

Take away: the main message of the slide


4

Measurement System Analysis (MSA)


Audit Survey

Measure

Attribute

Variable

Take away: the main message of the slide


5

Baseline Process Capability

Measure

Baseline Capability: Z =
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Potential KPIVs

Measure

Fish Bone Diagram

Failure Modes & Effects Analysis

Potential KPIVs: 1. Cause & Effect Diagram 2. 3. 4. 5.


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Graphical Analysis

Analyze

Graphical Summary

Box Plot

Multi-Vari Chart

Main Effects or Interaction Plot

Statistical Analysis
Statistical Analysis

Analyze

KPIVs

1. 2. 3. 4.

5.
Take away: the main message of the slide
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Prioritized Solutions
Solution 1: Solution 2: Solution 3: Solution 4: Solution 5: Solution 6:

Analyze

Take away: the main message of the slide


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Detail Design & Implementation

Improve

11

Standard Operating Procedures

Control

12

Training

Control

13

Control Plan

Control

14

DMAIC
Suggested Improvement Implementation Strategy/Action Item Responsible Person Team Responsible Person Process Time Line Status GYR B

On Schedule

Delayed

Improvement in Jeopardy

Closed or Complete
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Project Risk

DMAIC

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Project Status
COMPLETED

DMAIC
PHASE COMMENTS:

DEFINE
5/15 5/10 Training Control Plan 1/25 Project Charter

IN-WORK
LEFT TO DO

Define: 1. 2. 3.
2/6
Gather VOC 2/12

CONTROL

5/5

SOPs

Determine CTS

MEASURE
2/28

Measure: 1. 2. 3. Analyze: 1. 2. 3. Improve: 1. 2. 3. Control: 1. 2. 3.

4/30

Implement

MSA

4/14

Detail Design Validate Solutions

Baseline Capability

3/3

4/9
Prioritized Solutions 3/31

Potential KPIVs Graphical Analysis Statistical Analysis 3/23 3/18

3/15

IMPROVE
Date

ANALYZE

Estimated / Actual task completion date

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