Professional Documents
Culture Documents
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` Occupational Analysis Industries & Business Skill Advisory Committee Employers/ Practitioners expert workers Competent graduate & workers Verification & certification (DSD) -Standard Practice(SP) - Standard Contenrs(SC) - Training Manual (TM) - Internship Manual(IM)
Stage Three
Stage Four
Validated by other practitioners (JPPK & expert) Editing and Compilation Summit for Approval(MPKK)
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NOSS Development
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Planning
Cont
Planning
Daftar Pakar Industri Negara (DPIN) Former Students Business directories and database Utilizing institutional contacts and networks OA development panels
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Planning
4. Session Logistics and Preparations
4.1 Human Resource Planning
Identification of DESCUM facilitation team Identification of Primary contact Coordinator Confirmation of Participants
- Represent the industry sector - Consent and approval from employer
Cont
Planning
4. Session Logistics and Preparations
4.2 Facilities and Supplies
Location and Room Arrangements Meal Arrangements and Refreshments Supplies Supporting documents Equipment / Materials
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Planning
4. Session Logistics and Preparations
4.3 Final Review/Audit
Confirmation of the participants
- Consent and approval from employer
NOSS Development
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1. Orientation
Introduction
Overview of session Clarify team roles (i.Facilitator, panels, proof reader,
recorder, etc ii.Review agenda, facilities and logistics)
Clarify DESCUM methodology Review steps associated in the development Provide sample(s) of NOSS documents Group consensus
Conducting
FLOW CHART NEW FORMAT NOSS DEVELOPMENT
START
REVIEW OA
COCU
DEVELOP COCU
IDENTIFY COMPETENCIES
PROOFREADING & VALIDATION (INTERNAL)
FORMATING CU TITLE
NO
DEVELOP JPC
Activity F ENDORSEMENT
YES
COMPILE COMPETENCY UNITS
Cont
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Conducting
Conducting Job Analysis (JA) Session
-Review existing OA -Develop OA
START INTRODUCTION
CoCU ANALYSIS
Cont
Conducting
Conducting Competency Profile (CP) Analysis Session
-Review existing OA -Develop OA START CP ORIENTATION
ABSTRACT SUB-SECTOR, JOB AREA, JOB LEVEL, CU TITLE FROM JOB PROFILE CHART
Cont
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Conducting
Conducting CoCU Analysis Session
- Review existing OA - Develop OA
CoCU ANALYSIS
JPK/DSD
Title
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JPK
JPK
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Left-off competencies
JPK
Left-off competencies
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JPK
JPK
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Packaged to industrial specific requirement Requires less time to change Competency Units due to shorter time required for reviewing &making changes Encourage creativity & innovativeness in designing training packages to ensure employability
JPK
JPK
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Competency Unit
JPK
Competency Unit
JPK
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COMPETENCY UNITS or
Competencies Basket
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JPK
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JPK/DSD
COCU
DEVELOP COCU
IDENTIFY COMPETENCIES
PROOFREADING & VALIDATION (INTERNAL)
FORMATING CU TITLE
NO
DEVELOP JPC
Activity F ENDORSEMENT
YES
COMPILE COMPETENCY UNITS
END
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Job Analysis Competency Profile Analysis Curriculum of Competency Unit Analysis Validation
OCCUPATIONAL AREA ANALYSIS
JOB ANALYSIS
COCU ANALYSIS
OCCUPATION AL ANALYSIS
VALIDATION
JPK
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Is the phase conducted for an occupational area survey and review the scope of works of a particular profession. The content of the survey ultimately enhance the development and determination of the elements of competency, outcomes and the significant functions and tasks that make up the competency belongs sub-sector/job area.
Occupational Analysis ( OA ) is an identification method on specific occupation requirement to achieve job classification of particular sector job titles in various different stages depending on skills levels and competency needed. Its purpose is to analyze skilled human resource competency requirement for labour industry. Occupational Analysis development is a preliminary process in developing a National Occupational Skills Standard NOSS and it is developed together with industry experts in their related fields.
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Identify Sector
6
OAA Identify Occupational structure
Session Process
Review and refine the Occupational Structure to confirm Job Tittle, Sector, Subsector, Job Area and Job Level Review and analyze the Occupational Structure to determine related Industry Occupational functions ultimately enhance the development of NOSS
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Definition of Levels ( 8 )
Level 8 : Competent in this level reflects the ability to develop original understanding and extend an area of knowledge or professional practice. It reflects the ability to address problematic situations that involve many complexes, interacting factors through initiating, designing and undertaking research, development or strategic activities. It involves the exercise of broad autonomy, judgement and leadership in sharing responsibility for the development of a field of work or knowledge, or for creating substantial professional or organizational change. It also reflects a critical understanding of relevant theoretical and methodological perspectives and how they affect the field of knowledge or work
At this point, this level is not govern by NASDA 2006, Act 652
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LEVEL 6
MANAGER** (FABRICATION SME) ASSISTANT MANAGER** (FABRICATION SME) QUALITY CONTROLLER (FABRICATION SME) SUPERVISOR (FABRICATION SME)
LEVEL 5
LEVEL 4
LEVEL 3
LEVEL 2
LEVEL 1
GENERAL FITTER
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LEVEL 6
MANAGER** (FABRICATION SME) ASSISTANT MANAGER** (FABRICATION SME) QUALITY CONTROLLER (FABRICATION SME) SUPERVISOR (FABRICATION SME)
LEVEL 5
LEVEL 4
LEVEL 3
LEVEL 2
LEVEL 1
GENERAL FITTER
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JOB AREA
STRUCTURAL FABRICATION
Not Available MANAGER** (STRUCTURAL FABRICATION) ASSISTANT MANAGER** (STRUCTURAL FABRICATION) SUPERINTENDENT (STRUCTURAL FABRICATION) QUALITY CONTROLLER (STRUCTURAL FABRICATION) SUPERVISOR (STRUCTURAL FABRICATION) FABRICATOR (STRUCTURAL FABRICATION) GENERAL FITTER
LEVEL 4
LEVEL 3
LEVEL 2
LEVEL 1
GENERAL FITTER
BASIC FABRICATION
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Job Analysis is a structured process to determine the Core and Elective Competency Units (CU), the job scope, levels and responsibilities reflecting a meaningful unit of work which contains several activities in completing the work cycles.
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Session Process
Confirm the job area, job title and Job Level from OAA Lists the competency area and encapsulate the area of job functions Clustering & Mapping of job activities to competency unit Leveling of competency unit Identification of Core Competency Identification of Elective Competency
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Brainstorming Philosophy
FORMI NG ADJO URNIN G STOR MING
PERF ORMIN G
Brainstorming NG Session
NORMI
o Reflect job functions o Written in the form of Qualifier + Object o Must be independent( Stand Alone )
COMPETENCY UNIT Content Title
o Certification requirements
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o Reflect complementary/elective
ELECTIVE COMPETENCY UNIT functions for a particular job area
DUTY
MONITOR SPECIFICATION STATUTORY REGULATION VERIFY DESIGN CODE VERIFY HSE COMPLIANCE
ACTIVITY
VERIFY ACCEPTANCE & REJECTION CRITERIA
TECHNICAL REAEARCH
PRODUCT DEVELOPMENT
SOP DEVELOPMENT
BUDGET ALLOCATION
ADMINISTER PROCUREMENT
PROJECT ESTIMATION
RESOURCES COSTING
EQUIPMENT MAINTENANCE
MARKET SURVEY
PROJECT DELIVERY
JPK
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Duty MONITOR SPECIFICATION STATUTORY REGULATION VERIFY DESIGN CODE VERIFY HSE COMPLIANCE
ACTIVITY VERIFY ACCEPTANCE & REJECTION CRITERIA L4 WORK PROCEDURES AUDITING L5 VALIDATE PROJECT NONCONFORMANCE L5 VERIFY PRODUCT FINISHING L4
TROUNLESHOOT TECHNICAL & NON-TECHNICAL PROBLEM L4 SOP DEVELOPMENT L5 BUDGET ALLOCATION L5 VERIFY FACILITIES & EQUIPMENT REQUIREMENT L4
TECHNICAL REAEARCH
PRODUCT DEVELOPMENT
MARKET SURVEY
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JPK
Duty MONITOR SPECIFICATION STATUTORY REGULATION VERIFY DESIGN CODE VERIFY HSE COMPLIANCE
ACTIVITY VERIFY ACCEPTANCE & REJECTION CRITERIA L4 WORK PROCEDURES AUDITING L5 VALIDATE PROJECT NONCONFORMANCE L5 VERIFY PRODUCT FINISHING L4
TROUNLESHOOT TECHNICAL & NON-TECHNICAL PROBLEM L4 SOP DEVELOPMENT L5 BUDGET ALLOCATION L5 VERIFY FACILITIES & EQUIPMENT REQUIREMENT L4
TECHNICAL REAEARCH
PRODUCT DEVELOPMENT
MARKET SURVEY
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JPK
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Duty MONITOR SPECIFICATION STATUTORY REGULATION VERIFY DESIGN CODE VERIFY HSE COMPLIANCE
ACTIVITY VERIFY ACCEPTANCE & REJECTION CRITERIA L4 WORK PROCEDURES AUDITING L5 VALIDATE PROJECT NONCONFORMANCE L5 VERIFY PRODUCT FINISHING L4
TROUNLESHOOT TECHNICAL & NON-TECHNICAL PROBLEM L4 SOP DEVELOPMENT L5 BUDGET ALLOCATION L5 VERIFY FACILITIES & EQUIPMENT REQUIREMENT L4
TECHNICAL REAEARCH
PRODUCT DEVELOPMENT
MARKET SURVEY
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JPK
POLICIES & PROCEDURES ADMINISTRATION SOP DEVELOPMENT PPRODUCT SPECIFICATION REVISION WORK PROCEDURES AUDITING
MANUFACTURING SPECIFICATION VALIDATION VALIDATE PROJECT NON PERFORMANCE VERIFY ACCEPTANCE & REJECTION CRITERIA
CU Title
WORK ACTIVITY
WORK ACTIVITY
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STAFF & VENDOR PERFORMANCE MANAGEMENT EVALUATE SUBORDINATE PERFORMANCE VERIFY VENDOR PERFORMANCE
PPRODUCT DEVELOPMENT
PROJECT DELIVERY
RESOURCES COSTING
The example of clustering/mapping the competency unit to determine the desired level of competency units Pressurized Equipment Manufacturing Level 5
Group list Approach use this approach to show groups and sub-groups of information, or related area or sub area of job functions in a Main Function, encapsulate the process, workflow, corresponds to vertical job area where emphasizing hierarchical & multiple list of information
Example of Job Analysis the process to determine or Identify competency Unit Pressurized Equipment Manufacturing Level 4
The example of clustering/mapping the competency unit to determine the desired level of competency units Pressurized Equipment Manufacturing Level 4
Redial Venn Approach Use this approach to show overlapping relationships and relationship to a central idea in a cycle, Encapsulate process, workflow & corresponds to central job area where work well for emphasizing Main Job Area function
technical support
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MANUFACTURING SPECIFICATION VALIDATION VALIDATE PROJECT NON PERFORMANCE VERIFY ACCEPTANCE & REJECTION CRITERIA
STAFF & VENDOR PERFORMANCE MANAGEMENT EVALUATE SUBORDINATE PERFORMANCE VERIFY VENDOR PERFORMANCE
ADMNISTER PROCUREMENT
PPRODUCT DEVELOPMENT
PROJECT DELIVERY
PROJECT ESTIMATION
RESOURCES COSTING
The example of clustering/mapping the competency unit to determine the desired level of competency units Pressurized Equipment Manufacturing Level 5
Group list Approach use this approach to show groups and sub-groups of information, or related area or sub area of job functions in a Main Function, encapsulate the process, workflow, corresponds to vertical job area where emphasizing hierarchical & multiple list of information
MACHINERY & EQUIPMENT PRESSURISED EQUIPMENT FABRICATION, PIPING & PIPELINE FABRICATION & MANUFACTURING WELDING INDUSTRY
ME-210-4
CORE
SLR-XXX-01 SLR-XXX-02 SLR-XXX-03 SLR-XXX-04
TESTING VERIFICATION
SLR-XXX-05
ELECTIVE
The Example of Job Profile Chart for Pressurized Equipment Manufacturing Level 4 Panels concluded that no elective competency unit for this level of job area
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COMPETENCY
CORE
ELECTIVE
The example of Job Profile Chart for Pressurized Equipment Manufacturing Level 5 Panels concluded that there are core and elective competency unit for this level of job area
Level of Competency
GREEN TECHNOLOGY
Sub Sector of Job Area Job Area describes Job Function Unique ID for Job Area
COMPETENCY UNIT
SITE SURVEYING
CORE
SLR-XXX-01
Sector of Job Area
PV PANEL SYSTEM CABLING
CONTROLLER INSTALLATIONS
INVERTER INSTALLATIONS
SLR-XXX-02
STRUCTURAL INTEGRITY TESTING
SLR-XXX-03
SLR-XXX-04
Competency Unit
SLR-XXX-05
SINGLE PHASE ELECTRICAL WIRING
SLR-XXX-05
ELECTIVE
SLR-XXX-07
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HEALTH AND WELLNESS SERVICES/COMPLEMENTARY THERAPY FOOT, HAND AND EARS REFLEXOLOGY THREE(3)
CU Code
SLR- XXX-01
CU Title
1. Foot reflexology
CU Descriptor
This competency unit describes the skills, knowledge and attitude requirements in foot reflexology. Its work in promote relaxation, improve blood circulation, relieve stress and tension. The reflexology treats the whole person by focusing on areas of the feet up to ankle which correspond to different organs and systems on the body. The person who is competent in foot reflexology shall be able to assess client foot reflexology requirements, prepare foot reflexology work area, prepare clients foot reflexology, perform foot reflexology, monitor foot reflexology procedure, evaluate foot reflexology services and record treatment details in accordance with foot reflexology procedure.
CU Work Activities
1 Assess client foot reflexology requirements
Cont
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Explanation of CU descriptor
CU Descriptor
It clarifies the title by describing the workplace function. The descriptor provides more information on the content of the unit and the skill areas it addresses, including any pre-requisite skills and licensing requirements.
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Develop CU Descriptor
Clarify the title by describing the scope, coverage and delimitation of competency. The intent of the competency unit outline what is to be done in the workplace functions( holistic aspect ) The descriptor provides more information on the content of the unit and the skill areas it addresses, including ant pre-requisite skills and licensing requirements
Cont
Develop CU Descriptor
Start each unit descriptor with consistent wording This competency unit describes the skills, knowledge and attitude in UNIT TITLE describes the outcome required to/may indicate various environments, complexities and situations in which the skills and knowledge may applied, follow by a brief statement defining focus on the competency unit The second paragraph describe the relationship of the unit with any others units of competency include pre-requisite and performance standard requirements. The person who competent in . UNIT TITLE .. shall be able to working activities/element of competency in accordance with .pre-requisite and performance standard requirements.
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Example Of Descriptor for Competency Unit Title of Policies and Procedures Administration
This competency unit describes skills, knowledge and attitude in policies and procedures administration in developing Standard Operating Procedure, product specifications and work procedures. The policies on work place safety practice with compliance to OSHA regulation and organizational standard practice. The person who is competent in policies and procedures administration shall be able to identify standard policies and administration procedure, plan its implementation, develop SOP, review product specifications, audit work implementation procedure, evaluate its implementation and produce control record in accordance with statutory regulation requirements.
This competency unit describes skills, knowledge and attitude in foot reflexology. Its work in promote relaxation, improve blood circulation, relieve stress and tension. The reflexology treats the whole person by focusing on areas of the feet up to ankle which correspond to different organs and systems on the body. The person who is competent in foot reflexology shall be able to assess client foot reflexology requirements, prepare foot reflexology work area, prepare client foot reflexology, perform foot reflexology, monitor foot reflexology procedure, evaluate foot reflexology services and record treatment details in accordance with foot reflexology procedure.
Consistent wording of CU descriptor Summary of work activities
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or decision(s)
Cont
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Cont
Cont
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object
1.4 Good cliental communication is applied 2. Prepare foot reflexology work area 2.1 Foot reflexology work area determined in accordance with regulatory requirement in regardof emergency procedures 2.2 Workplace environment and safety, personal protective equipment for work activities appropriately selected.
criteria
condition
range
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EXERCISE :
cont Example Of CU performance criteria
Performance Criteria for CU Title of Foot Reflexology, work activity of
3. Prepare client foot reflexology 3.1 Safe keeping of client belongings is addressed in accordance to premises policies 3.2 Tools and materials selected in accordance to client requirements. 3.3 Good cliental communication is applied 4.1 Foot reflexology is carried out safely in accordance with foot reflexology procedure, anatomical location, using suitable techniques and medium which is applicable. 4.2 Housekeeping up kept in accordance with premise policies
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EXERCISE :
cont Example Of CU performance criteria
Performance Criteria for CU Title of Foot Reflexology, work activity of
5. Monitor foot reflexology procedures 5.1 Foot reflexology conducted according to time/ duration allocated 5.2 Supervision of client is carried out 5.3 Client confidentiality maintained 5.4 Changes in sensory parameters detected 6.1 Effectiveness of foot reflexology in accordance to clients requirements 6.2 Client home care guidelines and practices are advised in accordance with clients needs 7.1 Responsive feedback from client recorded 7.2 Clients record updated
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Standard Practice
The Standard Practice Introduction should include LITERATURE REVIEW and JUSTIFICATION OF THE NOSS Others elements of the Standard Practice can be abstract from the Occupational Structure, Occupational Area Analysis, Job Analysis, Competency Profile Analysis It is to be reviewed and refined during validation of contents
2. 3. 4. 5. 6. 7. 8. 9.
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CoCU is part of NOSS document which describe the curriculum details and how the competencies must be delivered and assessed. The development of the CoCU is a further breakdown of Competency Profiles. The CoCU shall be prepared in the standard format and layout specified.
Cont
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CoCU Components
1. 2. 3. 4. Sub Sector Job Area Competency Unit Title Competency Unit Identification 5. Competency Unit Descriptor 6. Work Activities 7. Training Duration 8. Credit Hours 9. Applied Skills 10. Related knowledge 11. 12. 13. 14. 15. 16. 17. 18. 19. Attitude Safety Environmental Training Hours Delivery Mode Assessment Criteria Core Abilities Social Skills Tools, Equipments & Materials 20. References
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Abstract performance criteria from CP and insert into column of applied skills
Analyze performance criteria to determine Applied Skills for the work activity
Develop applied skills follow Active Statement format( add verb in front of the applied skills )
Abstract applied skills statement from column of applied skill into the column of related knowledge
Obsolete the action verb and review the applied skills to develop related knowledge statement
iv.
92
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Applied Skills
Skills which include the ability to perform work activities
Related Knowledge
Knowledge required to perform in an informed and effective manner
Attitude
Statement that can be observable and measurable which related to the work activities and environmental aspect
EXAMPLE :
- Keep the documents neat and tidy - Ensure components specification is according to required specification - Meticulous in preparing inverter installation planning - Wear appropriate PPE - Handle equipment with car
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Safety
Required aspects and measures to accomplish each work activity and according to relevant statutory body(where applicable), its should be observable and measurable related to the work activities
EXAMPLE :
- Prevent from electrical shock during testing - Check testing equipment in good condition - Follow Standard Operating procedure to acquire manuals and specifications - Avoid wrong selection of tools and equipment to carry out mounting and cabling activities
Environmental
Environmental and protection aspect must be considered in the development of competency unit Abstract from NCS Green Technology profile
EXAMPLE :
- comply to health and safety standards - manage waste - energy saving - healthy lifestyle
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Attitude: i. Keep clients massage profile privacy ii. Client range of social, cultural and ethnic background demined correctly Safety: i. Responsible identifying clients sexual to determine necessary aromatherapy massage treatment plan ii. Avoid wrong selection or determine wrong treatment specifications
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Assessment Criteria
All the related knowledge, applied skills, attitude, safety and environmental requirements of the expectation should be assessed; List of critical elements to be assessed to achieve work activities The statement should comprise of object outcome and criteria. In case of the criteria is not clear enough, the condition must be spell out. Object + Qualifier + Past tense verb Can use preposition is, are, of
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Training Hours
Time taken to perform activities Clustered all assessment criteria to determine the required training hours and delivery mode of the unit of competency Its ratio should be a breakdown of 30~50 (T) : 50~70 (P)
LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 LEVEL 5 600 ~ 720 600 ~ 720 1220 ~ 1440 1220 + 3 months OJT 1220 + 3 months OJT
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Training Hours
(P)140 : 60 (T)
Training Duration
Minimum training period Sum of training hours in 1 CU
Credit Hours
1 credit hour = 40 hours training duration (Theory + Practical)
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Delivery Mode
The selected mode to delivery training Related knowledge such as :Lecture, discussion, shop talk, question & answer, seminar and case study Applied skills such as :Demonstration, observation, simulation, role play and project
Core Abilities
Common abilities that trainees must possess to be prepared for the working environment Obtain core abilities profile from NCS Core Abilities state the required core abilities to perform each CoCU and remain the existing code numbers.
EXAMPLE :
01.01 Identify and gather information 02.01 Interpret and follow manuals, instructions and SOPs 03.05 Demonstrate safety skills Level 1 ~ Level 4 only
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Social Skills
Any skills facilitating interaction and communication with others Obtain social skills profile from DSD and determine the required social rules and relations are created, communicated, and changed in verbal and nonverbal ways
EXAMPLE : Ex:
Communication skills Interpersonal skills Teamwork
EXAMPLE Ex: :
Computer Printer 1:1 1:20
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References
List of references are such as:i) Books;
ii) iii) iv) v) vi) vii) Manuals; Journal; Standard Operating Procedures Web site Audio Visual Materials Acts, and Statutory Regulations
JPK
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Social Skills
References 1.
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2
i. ii.
1. 2. 3.
5 1
Copy PC from CP List down skill required
Attitude : Safety : Environmental : -
6
1. 2. Copy applied skills Past tense verb
Employability Skills Core Ability Tools, Equipment and Materials(TEM) Items 1. 2. References 1. Ratio( item trainees) Social Skills
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NOSS Development
Compilation
Validation
Summit
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Ensure contents of NOSS document proofread and get consent of the Committee Members Ensure all element, amendment and contents recorded Apply facilitation skills
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Ensure formatting of the NOSS documents compilation procedure followed Check service agreement or contract of NOSS development to ensure terms and condition adhered Use proper resources and appropriately compiled all documents Apply facilitation skills
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Ensure service agreement or engagement of Panel members for presentation provided Prepare all relevant presentation resources Apply facilitation skills Use the required presentation kit Endorsement procedures followed
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Circular the proofread copy to industry to get acknowledgement Compile all necessary acknowledgement or comments from the industry Use proper dissemination medium to get external validation and acknowledgement Apply facilitation skills
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Example Documents
Standard Practice
Competency Profile
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