Sikkim Manipal University DDE Master in Business Administration (MBA) Semester IV MI0040-Technology Management- 4 Credits Book ID: B1326

6 Model Question Paper Answers Keys Time: 2 hours Total Marks: 140

Section A 1 Mark Questions Answer all questions. Each question carries 1 mark 50 * 1= 50 Marks

1. Roadmaps help to plan on a longer term and also help to improve the _______________ and ownership of plans. a. Communication b. Product c. Technique d. Management 2. The process technology of 3 micrometer is called as _______________. a. Application node b. Micrometer node c. Process node d. Technology node 3. The features of the chip are measured in _______________. a. Micrometers b. Macro meters c. Nanometres d. Decimals 4. ______________ can be defined as the level of planned production capacity that has determined the extent to which specialisation has been applied in the sub-division of the component tasks and facilities of a unified operation. a. Development b. Scale c. Forecasting d. Management 5. The acquisition of technology depends on the ______________ environment. a. Cultural

b. Business c. Policy d. Political 6. Technology forecasting is usually done at the early stage of the ____________. a. Process b. Decision c. Project life cycle d. Planning 7. The___________ of forecasting is important when one is making a decision to acquire a technology. a. Method b. Characteristics c. Probability d. Time 8. Identify one of the different meanings of quality. a. Higher level of performance b. Research and development funding c. Identify your targets d. Project management plan updates 9. Installing the ________________ in any of the company has leaders and teams with ability and commitment. a. Innovation culture b. Human resource management c. Accessible technology strategy d. Inbound logistics 10. The adoption perspective is most often used to describe the_____________process. a. Comprehensive b. Absorption c. Diffusion d. Communication 11. Once a technology is imported from another country, it needs to be absorbed and updated in accordance with the_____________ requirements. a. Annual b. Users c. Global d. Local 12. Which of the following tasks are associated with project absorption phase except?

a. b. c. d.

Analyse and unpackage technology Investigate product Optimize technology Indigenisation of raw material

13. TAAS activities have resulted in stimulating and speeding up the R&D work in _____________. a. Absorption of technology b. Technology Package c. Technological Dependence d. Technology Diffusion 14. The legal support systems that instantaneously solve and offer solutions to the recurring organisational problems is _____________. a. Automation technology b. USB connector c. Groundbreaking circuit d. Automation decisions 15. The key to success of a project is ___________. a. Selecting b. Implementing c. Planning d. Integrating 16. The growth pattern followed by most of the technologies is ______________. a. C-shaped b. S-shaped c. Wave-shaped d. Linear 17. The formulation of a technology policy begins with the ___________ of a vision for the country. a. Establishment b. Dissolution c. Dissipation d. Adjournment 18. R&D centre undertakes R&D as per the requirements of the companies in their larger interest, and sets up expertise of common nature which is usually expensive and it is termed as _________. a. Micro-level Strategy b. Macro-level Strategy c. In-house R&D

d. Co-operative R&D 19. To meet the growing demand for electrolysers for hydrogen-based renewable energy systems, Distributed Energy Systems has developed the _________ hydrogen generator. a. Transient b. HOGEN RE c. PEM d. In-house R&D 20. Determinants in Technology Development the supply factors include ___________. a. Fund allocation b. In-house R&D c. Application d. Research and development 21. The model based on project management approach is______________. a. Beherman and wallender model b. Dissemination model c. Bar-zakay model d. Knowledge utilization model 22. The intermediate mode in transfer process is also known as______________. a. Passive mode b. Semi-passive mode c. Active mode d. Semi-active mode 23. The organisations can choose to be a technological leader or follower in a _________________________. a. Specific technology b. Scientific technology c. Significant technology d. Superior technology 24. These imaginary designs play an important role in modelling the choice of________________________ representation constituted by the world a. Scientific b. Significant c. Systematic d. Symbolic 25. A skilled follower balances the inconsistent demands of line management and ________________________. a. System management b. Project management c. Process management

d. Production management 26. Innovation processes can be stretched to any extent through __________________ . a. Management b. Prevention c. Expansion d. Development 27. Public policy is a key element for motivating the cooperative efforts of all relevant ______________________ in the innovation process. a. Account holder b. Stakeholder c. Shareholder d. Developer 28. The fifth phase of technological innovation process is____________________. a. Marketing b. Expansion c. Production d. Development of technology 29. Expansion of SDO with respect to environmental regulation is: a. Sustainable Defence Organisation b. Sustainable Development Orientation c. Sustainable Development Organisation d. Sustainable Demand orientation 30. For many organisations, _______________ is a continuing process with assistance from both inside and outside the organisation. a. Tool generation b. Product generation c. Idea generation d. Power generation 31. Computer programs and software are covered under intellectual works, and are protected in India under ___________________. a. Trademark b. Copyright c. Patent d. Company logo 32. The first process of ___________________ management is to determine which projects to carry forward. a. Testing b. Business analysis

c. Screening d. R&D 33. A key research method used to generate ideas is _____________ where open-minded, creative individuals from inside and outside the organisation group together and share ideas. a. Professionals b. Problematic c. Brainstorming d. Diplomatic 34. The process related to the market research that attempts to evaluate the feasibility of the product ideas is_________________. a. Business analysis b. Product and Marketing Mix Development c. Market Testing d. Commercialisation 35. Experience-based techniques for problem solving, learning, and discovery is called _____________. a. Screening b. Semantics c. Heuristics d. Testing 36. One of the main methods of reasoning when using inference rules and can be described logically as repeated application of the antecedent is ________________. a. Backward chaining b. Chain reaction c. Forward chaining d. Chain drive 37. One of the key factors for effective knowledge management is, to get an image of the knowledge in the organisation is __________________. a. Expert task b. Innovation c. Formal task d. Inventory 38. While speaking of problems related with the use of technology ___________________ is the first thing we have to consider. a. Social or cultural environment b. Scientific environment c. Natural environment

d. Software environment 39. Desalination of sea water is another way to get fresh water, unless it is carried out in an intelligent way by combining ________________________ and solar energy. a. Semi-permanent connection b. Semi-persistent scheduling c. Semi-precious stones d. Semi-permeable membranes 40. Only the top layer management has the power of decision making, and all the departments and division are controlled by the top-level management in _____________________ organisational structure. a. Formalisation b. Centralisation c. Decentralisation d. Span of control 41. Information technology consists of both hardware and _______________. a. Coordination b. Implementation c. Software d. Knowledge 42. The operational skills required for the acquisition of technology are ______________, demonstration and operating training. a. Knowledge b. Plant-commissioning c. Management d. Finance 43. Which of the following technique involves the opinion of different experts? a. Delphi technique b. Extrapolation technique c. Opinion polls technique d. Exponential extrapolation 44. In ____________ phase of technology-based innovation process, a research is done for increasing our understanding of the nature laws. a. Applied research b. Basic research c. Development of technology d. Implementation of technology 45. Innovation of _________ kind entails change that is created on established technical and production capability and that is applied to existing business and customers.

a. b. c. d.

Architectural Market place Revolutionary Regular

46. Two types of innovation tools controlling the innovation process are, electronic suggestion scheme and __________________. a. Inbound logistics b. Management system c. Human resource management d. Research and development funding 47. In which of the stages of new product development process, the company reduces a conceivably large number of ideas down to few options? a. Idea generation b. Business analysis c. Concept development and testing d. Market testing 48. A well-managed technology diffusion system enables an organisation to plan its technology development projects in a more meaningful manner as well as transfer the _____________more successfully. a. Technologies b. Technology guidelines c. Technology tools d. Products 49. Following are the issues in preparation of EIA report, except: a. Direct impacts b. Determine the environmental impact c. Properties of the base d. Aggregation 50. Which of the following technology includes certain type of instructions that have to be carried out in a systematic way to achieve the objectives of the particular task? a. Assistive technology b. Medical technology c. Information technology d. Instructional technology

Section-B Answer all questions. Each question carries 2 marks

25 * 2 = 50 Marks

51. Identify the critical less-substantial activities involved in the implementation process. 1. Understanding of the organisation. 2. Understanding of the inbuilt dangers of customisation. 3. Determining the complete approval of the difficulty. 4. Introducing matured policies before tuning the system to meet the decided requirements. a. 1,2 b. 2,3 c. 1,2,3 d. 2,3,4 52. USB 3.0 _________ are expected to be __________-compatible with the existing USB plugs. a. Connectors, Forward b. Ports, Backward c. Connectors, Backward d. Ports, Forward 53. Consider the following statements: (i) Policy instrument is defined as a comprehensive statement created by the highest policy making body. (ii) A technology policy is defined as the relations between the expressed purpose and the results that are required in practice. State True or False: a. (i)True, (ii)True b. (i)False, (ii)False c. (i)True, (ii)False d. (i)False, (ii)True 54. Consider the following statements: (i) Many ideas are gradually reduced to one commercial product for introduction into the market during introduction phase. (ii) The applications of the new technology are very slow in the introduction phase. State True or False: a. (i)True, (ii)True b. (i)False, (ii)False c. (i)True, (ii)False d. (i)False, (ii)True 55. Which of the following refers to the terms altering change and direct impact? a. Dematerialisation and organisational change b. System building and company image

c. Dematerialisation and company image d. Organisational change and system building 56. Which of the following are the types of technology strategies and their needs? a. Macro-level Strategy, Micro-level Strategy, Technology Strategy and Linking Business and Technology Strategy. b. In-house R&D, Co-operative R&D, Contract Research and Research Societies. c. Technology Strategy, R&D Collaboration, Pricing Strategy and Research Societies. d. Production costs and R&D, Corporate research and In-house R&D. 57. The technology commercialisation capabilities of firms participated as the role of a mediator in the relationship between ___________ and _________________. a. R&D and innovation performance. b. Production costs and R&D. c. Corporate research and product lifetimes. d. Linking Business and Technology Strategy. 58. In semi-passive mode, the technology transfer activity is in the middle of the other two modes that is ______________and ______________. a. Passive, semi-active b. Active, passive c. Semi-active, semi-passive d. Semi-passive, active 59. Three other famous models which include bridging agencies__________________ and______________________ a. Research and diffusion model, problem solver b. Bar-zakay model, Schlieradnorand wad model c. Knowledge utilization model, qualitative model d. Dissemination model, appropriability model 60. Consider the following statements: (i) Process measures captures the activities that contribute to these business results, such as number of projects in the planning, time to market, or percent of sales from new products. (ii) A conventional approach should be taken to any new data compilation efforts by recognising compromise between costs and potential benefits and considering resource and regulatory issues. State True or False: a. (i)True, (ii)True b. (i)False, (ii)False c. (i)True, (ii)False d. (i)False, (ii)True

61. Which of the following statement represents the expenses and budget of an accessible strategy? a. This involves the clarification that is done in regard to the expenses, and describes the funding resources. b. It defines the success metrics and clarifies the details of vision statement. c. This involves the creation of a unique statement that defines the role of accessible technology in the organisation and how it supports the organisation's overall vision of accessible technology objectives. d. It defines the responsibilities of the team members in the project. 62. Assume that you are a product technology manager of a company. What steps will you take to manage the technology needs of the company? a. Look for new ventures, Go for innovation, Carry out research and Develop research infrastructure. b. Develop infrastructure, Hire technology assistance and Invest to acquire technology. c. Innovate within the company and seek government help. d. Ask your subordinates to take up the task and intimate the high level management to research on the new technology required. 63. Consider the following statements: (i) Technology acquisition is the process by which a company sells the rights to use and exploit a technology. (ii) Technology acquisition depends on the policy environment. State True or False: a. (i)False, (ii)False b. (i)True, (ii)True c. (i)True, (ii)False d. (i)False, (ii)True 64. Fill the following blanks: 1. _______________model emphasises the promotion of the use of the findings of the research. 2. ________________model helps in reduction of the complexity in the process of technology transfer to a process with ordered stages. a. The appropriability model, the knowledge utilisation model b. The knowledge utilisation model, the dissemination model c. The dissemination model, the appropriability model d. The Bar-Zakay model, Wad Model 65. Identify the statement which relates to the term validate results. a. In this phase, the forecasting activities that are planned and resources are allocated.

b. It is the fifth phase in the technology forecasting process and the purpose of this is to validate results. This includes the customer satisfaction with the results of technology forecasting. c. This depends mainly on the needs and the formulated objectives. d. After the expected outputs have been identified along with the objectives of the future, a thorough analysis is done in order to make sure the relevance of technology forecasting. 66. Which of the following statement represents the Delphi technique? a. Involves the comparisons of expert projections of future technical developments. b. Identifies the limit beyond which, it is not possible to go. c. To define market needs for new technologies. d. It is the main reason behind the need of planning and forecasting. 67. Which of the following statement refers to outbound logistics? a. This includes giving the finished product to customer. b. It can be viewed as "overhead" but many of the organisations used them to develop the competitive advantage. c. Its goal is to create the value that is more than the cost of providing the product or service and generates the profit margin. d. It plays an important role in making the outsourcing decisions. 68. Consider the following statements: (i) The market driven companies listen to the customers and they focus at production decisions like quantities, packaging and stylish quality. (ii) The budgeting plan is prepared by considering the previous year's expenditures. State True or False: a. (i)False, (ii)False b. (i)True, (ii)True c. (i)True, (ii)False d. (i)False, (ii)True 69. Consider the following statements: (i) An information base for modern available technologies on global basis should be set up. (ii) In case of fast changing technologies such as electronics, foreign collaboration agreements should be of longer durations. State True or False: a. (i)True, (ii)True b. (i)False, (ii)False c. (i)True, (ii)False d. (i)False, (ii)True

70. Which of the following statement refers to commercialisation? a. It links customer demand with technical opportunities and out of this emerges a design concept for evaluation. b. It includes finding solutions to all the problems of defining the technology, organising trials, mechanisms for transfer of technology and expanding and managing the technology life cycle. c. The marketing department develops a description of the attributes of the new technology, selects channels for its marketing message, and begins development of a promotional programme. d. It views the diffusion process as part of a total innovation process. 71. Which of the following refers to electrocardiography and 4G technology? a. Database and restore RAM chips b. Streamlined multimedia and restore Ram chips c. Automated systems and streamlined multidata d. Automated systems and database 72. Consider the following statements: (i) It is impractical to copy illegally a streamed game. (ii) OLED displays are used to provide an IP-based integrated system. State True or False: a. (i)True, (ii)True b. (i)True, (ii)False c. (i)False, (ii)False d. (i)False, (ii)True 73. Consider the following statements: (i) R&D projects in corporate research create and extend the lifetimes of corporate products that avoid technological obsolescence of businesses. (ii) In any new product line, initial production costs are usually much higher than later production costs. State True or False: a. (i)True, (ii)True b. (i)False, (ii)False c. (i)True, (ii)False d. (i)False, (ii)True 74. Consider the following statements: (i) Operating environment issues includes the poor physical infrastructure. (ii) Transferor and transferee have similar objectives is one of the planning stage issues. State True or False:

a. b. c. d.

(i)True, (ii)True (i)False, (ii)False (i)True, (ii)False (i)False, (ii)True

75. Fill the following blanks with respect to technology forecasting phases: (i) _____________is the first phase in technology forecasting process. (ii) In ____________ phase, the forecasting activities that are planned and resources are allocated. a. Prepare project, define objectives b. Validate results, application of TF c. Identification of needs, prepare project d. Application of TF, identification of needs

Section-C Answer all the following questions. (Descriptive questions to be answered in not more than 200 words) 10 Marks x 4 = 40 Marks
Sl. No. 76 a) Questions Explain about the impact of technological changes on the society. (5 Marks) Refer unit 1, section 1.5 Discuss the stages involved in technology life cycle with suitable examples. (5 Marks) Refer unit 7, section 7.3 Explain the various dimensions of technology transfer and features of technology package. (5 marks) Refer unit 9, sections 9.5, 9.6 Discuss the process of technology based innovation process with suitable examples. (5 marks) Refer Unit 11, section 11.3 Marks

(10 Marks)

b)

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a)

(10 Marks)

b)

Read the following case study thoroughly and answer the following questions: This case study deals with technology diffusion. XYZ is a small software development company, established in 1970. Their products commanded a good brand value in the market. Their market value was Rs.200 crores by the year 1995. So the company decided to expand its business by offering new products based on cutting-edge software technologies. In this context, the companys General Manager (GM) decided to buy new technologies and introduce them in the company. When he discussed this matter with companys employees, they were not enthused because they had to learn new skills to master new technologies. They were comfortable with old skills and showed their reluctance towards new skills. They also though that new technologies may make them redundant. One of the employee also said that the new technologies will add to the companys costs. After considering all the opinions and suggestions, GM took a decision. He selected two employees who showed an inclination towards learning new things and sent them for training to ABC software company. At ABC the two employees of XYZ received technical know-how with respect to the usage

of new software. After completing their training, the two employees returned to their company and conducted a workshop for one week on the usage of new software. This workshop helped the employees of XYZ to shed their inhibition towards new technologies and the usage of software. Now the employees started using the new software without any difficulty. For any doubts or clarifications, they could freely consult the two employees who had received training at ABC company. The GM felt happy that all the employees had no difficulty working on the new software. The good leadership qualities exhibited by the GM led to the introduction of new software and its acceptance in the company. In the year of 1996, the company bagged a project that especially required the assistance of the new software being introduced. Since all the employees were trained to work on the new software, the new project was successfully completed in a record time. The completion of the new project increased the XYZs profit to Rs. 500 crores. The credit for successful diffusion of technology in the company and resulting profitability goes to the insight and leadership qualities of the GM.

To answer the questions for this case you should know the concepts of diffusion (unit 5), selection and implementation of new technologies (unit 6) Why do you think the employees showed reluctance towards 78 a) adopting new technologies or learning new skills. (5 marks) (10 Marks) b) Why was the GM eager to introduce new technologies or software in the company? (5 marks)
79

c) d)

List out the advantages of using new technologies in XYZ (10 Marks) company.(5 marks) If you were the GM of XYZ company, which type of technologies you would prefer keeping in mind the companys interests. (5 marks)