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Candidate ID:

Name:

Y/ Specific
Questionnaire
N Comments
1 How many times have you called on
Recruitment Helpdesk? When did you last
call?
2 Did you get connected with ease? If not,
please mention the no. of attempts made to
get connected.
3 Was the Recruitment Helpdesk associate able
to understand your concern?

4 Was Recruitment Helpdesk associate


Courteous?

5 Are you satisfied with the resolution/guidance


provided on your query?

6 Post your first experience with Recruitment


Helpdesk, do you feel free and confident to
call at Helpdesk number for any further
query?
7 On a scale of 1 to 4 (1 = Unacceptable, 2=
Met your needs 3 = Good, 4 = Excellent);
How will you describe your overall experience
with Recruitment Helpdesk?

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