Neelakshi Borah PGP13098 Nikhil Dudhe PGP13100 P Swami Sachidananda PGP13101 Patankar Narendrasingh PGP13102 Pratik Gaokar PGP13105 Decision Making at the Top: The All-Star Sports eBusiness Division Analysis of challenges Conflict - Too big group Diverse background - Conflicts taken offline to small subgroups Inability to resolve conflict as a group, because of above reasons - Good Strategy to continue the same format as earlier which is still profitable Commitment - Discussion generally involve half of the group - Lack of involvement due to offline movement of conflict - Ratification in decision process inefficient - Needs to be tackled, by allocating a few more responsibilities to group members other than the subgroup involved - Can leave conflict management part to Harvard Graduates for crisp analysis, & handover ratification & modification part to industry veterans to add experience Closure Inability to reach consensus Voices unheard due to diverse background and expertise Need of confrontation to a small extent is necessary to make the decision making process look more transparent. Need of action to one of the choices made. A c t i o n
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Smaller top management team: completely destructive as it avoids the insight of many other key managers ; hence should not be done Elimination of subgroups: I nappropriate if above alternative is not considered, however ratification can be improved even with existing format Fine-tuning existing rules and norms: Highly required and beneficial if properly implemented keeping in mind the diverse work culture Allocate the decision making according to expertise: hardcore analytical background managers or Industry Veterans with high experience Increase the size of subgroup (specialized) Change in ratification stage, by giving more importance to managers other than the subgroup, to add their valuable specialized expertise. Fine tuning of existing rules and norms: