PLACING ORDER AND SENDING REPLY

1. Mr. Satish Kaul is the Sports instructor in Geeta Convent School, Kurukshetra.
The Principal of the school asks Mr. Kaul to place an order for buying cricket
kits, volleyball nets, footballs badminton and other necessary sports accessories
required. Mr. Kaul decides to place an order with Messrs Jonex Sports
Equipment, Jalandhar City. Write a letter placing the order.
2. As librarian, Model Secondary School, Neyveli, write a letter to M/S Sohanlal
and Bros, Booksellers, Agra, placing an order for books.(Mention at least 4 titles
of the books) to be supplied immediately.
3. You have placed an order for a few books with the City Central Book Shop, No
10 , Paharganj, Delhi. You have not received the books so far. Write a letter to the
bookshop complaining about the non –compliance of your order.
4. Satish Kaul is theSports Instructor in Geeta Convent ,Saraspur. The Principal of
the school asks Mr. Kaul to place an order for buying cricket kits, volley ball-nets,
foot-balls, badminton and the necessary sport accessories required. Mr. Kaul
decides to place an order with Messrs. Lohia Sports Equipment, Narasapur. Write
the order letter.
5. As the Secretary of a Cricket Club you had purchased some Cricket equipment.
Some of the articles have been found defective. Write a letter to the firm that
made the supplies, asking them to replace these defective articles or refund the
cost.
6. As Manager, Spring Blossoms School, Dharwar, place an order for (at least 4
items) school furniture. Write a letter to Curzon and company Furniture
Manufacturers.
7. You are the Librarian of L.W.A Senior Secondary School, Poona. You want to
purchase a dictionary, a book on computers, a book for preparing for competitive
examinations and a book for I.I.T entrance Examination for use of students and
staff of your school. Place an order with M/s. Higginbotham’s, Mumbai, giving
the details regarding the mode of dispatch and mode of payment.
8. As Sale Manager, Rising sun co., Chawri Bazaar, Delhi, write to Perfect Paper
Mills, Periyar (Tamilnadu) reminding them of the delay in the execution of your
order.
9. You are General Manger, Continental Industries, Mysore. Write a letter to
Newchem Plastics, a manufacturer of plastic wares, i43, Church Road Banglore ,
canceling your order as the date of delivery has expired.
10. You are the General Manager of Surya Steel Tubes and Pipes, Bahadurgarh
(Hariyana). You had received a bud order form Planwell & Co. builders and
contractors for supply of iron pipes of various sizes. Unfortunately, there is a
problem of short supply of electricity / labour unrest . Write a polite letter to the
customers explaining why the orders can’t be executed by the due date.
11. You are the manager of The Chef. Write a letter to the manager of The Cottage
India Emporium placing your order for furnishings and upholstery items for your
restaurant.
12. You are Parveen Kumar of 322,18 Main Road, Chennai, who wishes to order a
few computer peripherals like a printer, and a set of spare black and coloured
cartridges form Arihant Computer Services, Annanagar, Chennai. Write his
letter giving necessary details. Refer to computer magazine or Textbooks to make
your letter realistic.
13. Delite Furniturres takes up orders for woodwork and furniture making. They were
ordered by H. Zaidi to make furniture for his office at S. Alam Road, Bangalore.
The order is ready and has to be picked up by Mr. Zaidi, the Proprietor of Delite
Furnitures informs about the same to Mr. Zaidi. Write the reply on his behalf.
14. The Principal of Mahewhwari Devi Music College, Jhunjhunu asks the Head of
the Music Department, Miss Sarawati Roy to place an order for buying
instruments with Jhankar Music Shop, Jaipur. Write the letter.
15. Vaishali resorts are expanding their network in many places of tourist interest.
They need colour TV’s, stereo systems, intercoms, fax machines, telephone
instruments, etc. for their newly constructed resort at Ooty. Their Purchase
Officer L.Kumaran places an order for the above-mentioned items with Gopalan
Electronics, Madras. Write the letter.
16. Tota Ram and Co. of 11 Durga Marg, Shanti Nagar, have placed with you an
orddr of two wagons of first class Cement . Write a leeter asking them to supply
you with two references because this will be your first transaction with Tota Ram
and Co. Sign yourself as XYZ.
17. Akshay Mathur of Temple Marg, Nagpur is having his birthday next week.He
places an order for a birthday cake, cold drinks and chips or 25 people on Corner
Pastry Shop, Basant Nagar, Nagpur . Write his letter, specify the date, time,
address, weight of the cake, flavour, design, number of cold drinks, etc.
 PLACING ORDER AND SENDING REPLY.
• We are given to understand that you are supplier of various ……. Items . We
want to purchase …….So we should be pleased to receive from you price list
of these items and delivery condition.
• Since we have not previously done any business with you we shoud be
pleased to have the details of your terms of your trade .
• The items should be delivered within …. Days
• Please pack and mail them immediately with reasonable discounts admissible
to the institution.
• The reasonable cash discount may be deducted in the bill, as we will make
cash payment.
• All the items should be of export quality having a standard in all respects. In
case of any item was found substandard, the same will be returned to you at
your cost.
• They should be properly packed to avoid any damage during the transaction.
• The management has decided to place an order with you for ….. The list of
which has been given below. The price quotation submitted you your agent
has been approved and the institutional discount of 10% offered by you has
been accepted.
• Future repairs and maintenance of the pieces will also be provided by you
promptly and satisfactorily
• Payment shall be made through a crossed cheque to your agent within a…. of
the submission of the bill.
• Relevant warranty papers and a mechanic to fit the gadgets should also be sent
along with.
• Once the consignment is received and accepted kindly raise the bill against the
invoice in favour of our company.