4e Manajemen Konflik (Revjan'03) 1

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talc \clbrdrl \brdrs \brdrw10 \clbrdrr \brdrs \brdrw10 \clbrdrt \brdrs \brdrw10
\clbrdrb \brdrs \brdrw10 \cltxlrtb \cellx9252 \row \pard \plain \s18 \li0 \ri0 \
widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \tqc \tx4153 \tqr \tx8306 \
itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \
langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033
\langfenp1033 \par }}\pard \plain \s1 \qc \li0 \ri0 \sl360 \slmult1 \widctlpar \
keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \outlinelevel0 \fs24 \d
bch \af0 \hich \af10 \loch \af10 \lang1033 \langnp1033 \langfe1033 \langfenp1033
{\b1 \fs40 \dbch \af0 \hich \af0 \loch \f0 \expnd100 \expndtw100 \lang1031 \lan
gnp1031 \langfe1033 \langfenp1033 MANAJEMEN KONFLIK }{\b1 \fs40 \dbch \af0 \hich
\af0 \loch \f0 \expnd100 \expndtw100 \lang1031 \langnp1031 \langfe1033 \langfen
p1033 \par }\pard \plain \s5 \li0 \ri0 \sl360 \slmult1 \widctlpar \keepn1 \aspal
pha \aspnum \adjustright \lin0 \rin0 \itap0 \outlinelevel4 \fs24 \dbch \af0 \hic
h \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \i1 \fs28
\par }\pard \plain \s5 \li0 \ri0 \sl240 \slmult1 \widctlpar \keepn1 \aspalpha \
aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0 \outlinele
vel4 \fs24 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \l
angfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \la
ngfe1033 \langfenp1033 WAKTU : 1 Sesi @ 90 Menit}{\b1 \fs28 \dbch \af0 \hich \af
0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \
s4 \li0 \ri0 \sl360 \slmult1 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \
lin0 \rin0 \itap0 \outlinelevel3 \b1 \i1 \fs28 \dbch \af0 \hich \af0 \loch \af0
\lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \i1 \fs28 \dbch \af0 \hich
\af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plai
n \s4 \li0 \ri0 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \b
rdrb \brdrs \brdrw10 \brsp20 \itap0 \outlinelevel3 \b1 \i1 \fs28 \dbch \af0 \hic
h \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \i0 \fs28
TUJUAN INSTRUKSIONAL UMUM}{\b1 \i1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1
031 \langnp1031 \langfe1033 \langfenp1033 }{\b1 \i1 \fs28 \dbch \af0 \hich \af0
\loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \s
17 \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0
\rin0 \itap0 \fs24 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \lang
fe1033 \langfenp1033 {\fs12 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp103
1 \langfe1033 \langfenp1033 \par }\pard \plain \s17 \qj \li0 \ri0 \sl360 \slmult
1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs24 \dbch \af0
\hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \db
ch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Men
genalkan kepada peserta agar dapat memahami apa itu manajemen konflik dan pent
ingnya mengetahui faktor penyebab konflik serta bagaimana cara pemecahannya.}{\f
033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \a
djustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \
langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lan
g1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \widctl
par \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \i
tap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \l
angfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \la
ngfe1033 \langfenp1033 TUJUAN INSTRUKSIONAL KHUSUS}{\b1 \i1 \fs28 \dbch \af0 \h
ich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \
plain \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs
20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1
033 {\fs12 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \la
ngfenp1033 \par }\pard \plain \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustrigh
t \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp103
3 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \la
ngnp1031 \langfe1033 \langfenp1033 Setelah menyelesaikan kegiatan pada sesi ini,
diharapkan peserta dapat ;}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \la
ngnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \widctlpar \aspa
lpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \
af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0
\loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \f
i-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin
360 \rin0 \jclisttab \tx360 \itap0 \ls1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \
lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loc
h \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Mengerti apa itu manajemen
konflik.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe10
33 \langfenp1033 \par }\pard \plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlp
ar \aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls1 \f
s20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp
1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \l
angfenp1033 Mengidentifikasi aspek positif dan negatif dari konflik.}{\fs24 \dbc
h \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par
}\pard \plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum
\adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls1 \fs20 \dbch \af0 \hich
\af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af
0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Mengident
ifikasi faktor-faktor penyebab konflik.}{\fs24 \dbch \af0 \hich \af0 \loch \f0
\lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360 \li36
0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \
jclisttab \tx360 \itap0 \ls1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \l
angnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang
1031 \langnp1031 \langfe1033 \langfenp1033 Menerapkan langkah-langkah pemecahan
konflik sesuai dengan masalah yang dihadapi. }{\fs24 \dbch \af0 \hich \af0 \loch
\f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri
0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \
fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfen
p1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \
langfenp1033 \par }\pard \plain \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustri
ght \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0 \fs20 \dbch \af0 \hich \af
0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \a
f0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 MATERI}{
\b1 \i1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033
\langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha
\aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \
h \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360
\li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \
rin0 \jclisttab \tx360 \itap0 \ls2 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1
033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0
\lang1033 \langnp1033 \langfe1033 \langfenp1033 Pendahuluan }{\fs24 \dbch \af0
\hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard
\plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjust
right \lin360 \rin0 \jclisttab \tx360 \itap0 \ls2 \fs20 \dbch \af0 \hich \af0 \l
och \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich
\af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Definisi konfli
k }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \lan
gfenp1033 \par }\pard \plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \asp
alpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls2 \fs20 \db
ch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\
fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp
1033 Faktor-faktor penyebab konflik}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360 \li360 \ri
0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jclis
ttab \tx360 \itap0 \ls2 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp
1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033
\langnp1033 \langfe1033 \langfenp1033 Solusi pendekatan konflik }{\fs24 \dbch \a
f0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\p
ard \plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adj
ustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls2 \fs20 \dbch \af0 \hich \af0
\loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \h
ich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Tugas}{\fs24
\par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjus
tright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \lang
np1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang103
3 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \widctlpar
\aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0
enp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 METODA}{\b1 \i1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang10
33 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \sl
mult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \
af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs12
\par }\pard \plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \as
pnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls3 \fs20 \dbch \af0 \
hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbc
h \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Kuli
ah singkat}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1
033 \langfenp1033 \par }\pard \plain \fi-360 \li360 \ri0 \sl360 \slmult1 \widctl
par \aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls3 \
fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfen
p1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \
langfenp1033 Diskusi}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp103
3 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360 \li360 \ri0 \sl360 \slmul
t1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \it
ap0 \ls3 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe103
3 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \la
ngfe1033 \langfenp1033 Presentasi}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang10
33 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \sl
mult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \
\par }\pard \plain \s6 \li0 \ri0 \widctlpar \keepn1 \aspalpha \aspnum \adjustri
ght \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0 \outlinelevel5 \b1 \fs28 \
{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \la
ngfenp1033 METODE PENGAJARAN}{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang103
3 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slm
ult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \a
f0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24
\par }\pard \plain \qc \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \a
djustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \la
ng1033 \langnp1033 \langfe1033 \langfenp1033 \trowd \trql \trgaph0 \trleft-108 \
trbrdrt \brdrs \brdrw10 \trbrdrb \brdrs \brdrw10 \trbrdrl \brdrs \brdrw10 \trbrd
rr \brdrs \brdrw10 \trbrdrh \brdrs \brdrw10 \trbrdrv \brdrs \brdrw10 \trftsWidth
1 \trftsWidthB3 \trftsWidthA3 \trpaddl108 \trpaddr108 \trpaddfl3 \trpaddfr3 \clv
ertalt \clbrdrl \brdrs \brdrw10 \clbrdrr \brdrs \brdrw10 \clbrdrt \brdrs \brdrw1
0 \clbrdrb \brdrs \brdrw10 \cltxlrtb \clcbpat14 \cellx6300 {\b1 \fs24 \dbch \af0
\hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 SESI I}{\
b1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \lang
fenp1033 \cell }\pard \plain \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustright
\lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \la
ngnp1033 \langfe1033 \langfenp1033 \trowd \trql \trgaph0 \trleft-108 \trbrdrt \b
rdrs \brdrw10 \trbrdrb \brdrs \brdrw10 \trbrdrl \brdrs \brdrw10 \trbrdrr \brdrs
\brdrw10 \trbrdrh \brdrs \brdrw10 \trbrdrv \brdrs \brdrw10 \trftsWidth1 \trftsWi
dthB3 \trftsWidthA3 \trpaddl108 \trpaddr108 \trpaddfl3 \trpaddfr3 \clvertalt \cl
brdrl \brdrs \brdrw10 \clbrdrr \brdrs \brdrw10 \clbrdrt \brdrs \brdrw10 \clbrdrb
\brdrs \brdrw10 \cltxlrtb \clcbpat14 \cellx6300 \row \pard \plain \s7 \li0 \ri0
\sl360 \slmult1 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \
intbl1 \itap1 \outlinelevel6 \b1 \fs24 \dbch \af0 \hich \af0 \loch \af0 \lang103
3 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs24 \dbch \af0 \hich \af0 \loch \
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Bagian A}{\b1 \fs24 \dbch \af
0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pa
rd \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \l
in0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031
\langnp1031 \langfe1033 \langfenp1033 Topik : Pengenalan terhadap kinerja m
anajemen konflik}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \l
angfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich
\af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \a
f0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Metode
: Kuliah singkat}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \
langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hic
h \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \
af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Waktu
: 30 menit}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \asp
alpha \aspnum \adjustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af
0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \
hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \cell }\pard
\plain \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1
\itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033
\langfenp1033 \trowd \trql \trgaph0 \trleft-108 \trbrdrt \brdrs \brdrw10 \trbrdr
b \brdrs \brdrw10 \trbrdrl \brdrs \brdrw10 \trbrdrr \brdrs \brdrw10 \trbrdrh \br
drs \brdrw10 \trbrdrv \brdrs \brdrw10 \trftsWidth1 \trftsWidthB3 \trftsWidthA3 \
trpaddl108 \trpaddr108 \trpaddfl3 \trpaddfr3 \clvertalt \clbrdrl \brdrs \brdrw10
\clbrdrr \brdrs \brdrw10 \clbrdrt \brdrs \brdrw10 \clbrdrb \brdrs \brdrw10 \clt
xlrtb \cellx6300 \row \pard \plain \s7 \li0 \ri0 \sl360 \slmult1 \widctlpar \kee
pn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1 \itap1 \outlinelevel6 \b1
enp1033 {\b1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe
1033 \langfenp1033 Bagian B }{\b1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang103
1 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \s5 \li0 \ri0 \sl360
\slmult1 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1 \
itap1 \outlinelevel4 \fs24 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp103
ngnp1031 \langfe1033 \langfenp1033 Topik : Kasus manajemen konflik}{\fs24 \db
ch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \pa
r }\pard \plain \s5 \li0 \ri0 \sl360 \slmult1 \widctlpar \keepn1 \aspalpha \aspn
um \adjustright \lin0 \rin0 \intbl1 \itap1 \outlinelevel4 \fs24 \dbch \af0 \hich
\af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \a
f0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Metode :
Kerja Kelompok}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \la
ngfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \
aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich
0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Waktu :
30 menit}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe10
33 \langfenp1033 \cell }\pard \plain \li0 \ri0 \widctlpar \aspalpha \aspnum \adj
ustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 \trowd \trql \trgaph0 \trleft-108 \tr
brdrt \brdrs \brdrw10 \trbrdrb \brdrs \brdrw10 \trbrdrl \brdrs \brdrw10 \trbrdrr
\brdrs \brdrw10 \trbrdrh \brdrs \brdrw10 \trbrdrv \brdrs \brdrw10 \trftsWidth1
\trftsWidthB3 \trftsWidthA3 \trpaddl108 \trpaddr108 \trpaddfl3 \trpaddfr3 \clver
talt \clbrdrl \brdrs \brdrw10 \clbrdrr \brdrs \brdrw10 \clbrdrt \brdrs \brdrw10
\clbrdrb \brdrs \brdrw10 \cltxlrtb \cellx6300 \row \pard \plain \s7 \li0 \ri0 \s
l360 \slmult1 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \int
bl1 \itap1 \outlinelevel6 \b1 \fs24 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \
langnp1033 \langfe1033 \langfenp1033 {\b1 \fs24 \dbch \af0 \hich \af0 \loch \f0
\lang1031 \langnp1031 \langfe1033 \langfenp1033 Bagian C}{\b1 \fs24 \dbch \af0 \
hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard
\plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0
\rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp10
33 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \l
angnp1031 \langfe1033 \langfenp1033 Metode : Presentasi - Diskusi Kelompok}{\fs
33 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \ad
justright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lan
g1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Waktu : 30 menit}{\fs24 \dbc
}\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustrig
ht \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \
g1033 \langnp1033 \langfe1033 \langfenp1033 \cell }\pard \plain \li0 \ri0 \widct
lpar \aspalpha \aspnum \adjustright \lin0 \rin0 \intbl1 \itap1 \fs20 \dbch \af0
\hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \trowd \tr
ql \trgaph0 \trleft-108 \trbrdrt \brdrs \brdrw10 \trbrdrb \brdrs \brdrw10 \trbrd
rl \brdrs \brdrw10 \trbrdrr \brdrs \brdrw10 \trbrdrh \brdrs \brdrw10 \trbrdrv \b
rdrs \brdrw10 \trftsWidth1 \trftsWidthB3 \trftsWidthA3 \trpaddl108 \trpaddr108 \
trpaddfl3 \trpaddfr3 \clvertalt \clbrdrl \brdrs \brdrw10 \clbrdrr \brdrs \brdrw1
0 \clbrdrt \brdrs \brdrw10 \clbrdrb \brdrs \brdrw10 \cltxlrtb \cellx6300 \row \p
ard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \
lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \
langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 \par }\pard \plain \li360 \ri0 \sl360 \slmult1 \
widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \itap0 \fs20 \dbch \af0 \
hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0
\hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\par
d \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \li
n0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \la
ngfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \l
angfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \l
och \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0
\loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li
0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \it
ngfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \l
angfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \a
spnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \la
ng1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \l
ang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl36
0 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \d
bch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {
\par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjus
np1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \lan
gnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \
widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hi
ch \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \
\plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0
\rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \lang
fe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \lan
gfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \a
spalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loc
h \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \l
och \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap
0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \lang
fenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \lan
gfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \asp
num \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lan
g1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360
\slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbc
h \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\d
bch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \p
ar }\pard \plain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustr
ight \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp
1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \sl360 \slmult1 \wi
dctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich
\af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hi
ch \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \p
lain \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \
rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 \par }\pard \plain \s1 \qc \li0 \ri0 \widctlpar \keepn1 \asp
alpha \aspnum \adjustright \lin0 \rin0 \itap0 \outlinelevel0 \fs24 \dbch \af0 \h
ich \af10 \loch \af10 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs40
MATERI}{\b1 \fs40 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 \par }\pard \plain \s1 \qc \li0 \ri0 \widctlpar \keepn1 \aspa
lpha \aspnum \adjustright \lin0 \rin0 \itap0 \outlinelevel0 \fs24 \dbch \af0 \hi
ch \af10 \loch \af10 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs40
MANAJEMEN KONFLIK }{\b1 \fs40 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1
033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \
widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hi
ch \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch
\af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }
\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustr
ight \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp
1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033
\langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \s8 \qj \li0 \ri0 \widc
tlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10
\brsp20 \itap0 \outlinelevel7 \b1 \fs28 \dbch \af0 \hich \af10 \loch \af10 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loc
h \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 PENDAHULUAN}{\b1 \fs24 \db
r }\pard \plain \s16 \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum
\adjustright \lin0 \rin0 \itap0 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang10
\lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \s16 \qj \li0
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \ita
p0 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033 \langnp1033 \langfe1033 \l
angfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 Setiap kelompok dalam satu organisasi, dimana didalamnya te
rjadi interaksi antara satu dengan lainnya, memiliki kecenderungan timbulnya
konflik. Dalam institusi layanan kesehatan terjadi kelompok interaksi, baik anta
ra kelompok staf dengan staf, staf dengan pasen, staf dengan keluarga dan pengun
jung, staf dengan dokter, maupun dengan lainnya yang mana situasi tersebut serin
gkali dapat memicu terjadinya konflik. Konflik sangat erat kaitannya dengan pe
rasaan manusia, termasuk perasaan diabaikan, disepelekan, tidak dihargai, ditin
ggalkan, dan juga perasaan jengkel karena kelebihan beban kerja. Perasaan-perasa
an tersebut sewaktu-waktu dapat memicu timbulnya kemarahan. Keadaan tersebut ak
an mempengaruhi seseorang dalam melaksanakan kegiatannya secara langsung, dan da
pat menurunkan produktivitas kerja organisasi secara tidak langsung dengan melak
ukan banyak kesalahan yang disengaja maupun tidak disengaja. Dalam suatu organi
sasi, kecenderungan terjadinya konflik, dapat disebabkan oleh suatu perubahan
secara tiba-tiba, antara lain: kemajuan teknologi baru, persaingan ketat, perb
edaan kebudayaan dan sistem nilai, serta berbagai macam kepribadian individu.}
{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfe
np1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \as
pnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lan
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \s2 \qj \l
i0 \ri0 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \br
drs \brdrw10 \brsp20 \itap0 \outlinelevel1 \b1 \fs24 \dbch \af0 \hich \af10 \loc
h \af10 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \h
ich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 DEFINISI KONF
LIK}{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033
\langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspa
lpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \
af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs12 \dbch \af0 \hich \af0
\loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \q
j \fi-340 \li340 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright
\lin340 \rin0 \jclisttab \tx360 \itap0 \ls4 \fs20 \dbch \af0 \hich \af0 \loch \a
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0
\loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Situasi yang terjadi k
etika ada perbedaan pendapat atau perbedaan cara pandang diantara beberapa orang
, kelompok atau organisasi. }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \l
angnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-340 \li340 \ri0 \
sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin340 \rin0 \jclistta
b \tx360 \itap0 \ls4 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp103
ngnp1033 \langfe1033 \langfenp1033 Sikap saling mempertahankan diri sekurang-ku
rangnya diantara dua kelompok, yang memiliki tujuan dan pandangan berbeda, dala
m upaya mencapai satu tujuan sehingga mereka berada dalam posisi oposisi, buk
an kerjasama.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \lang
fe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \
loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hic
h \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \pl
ain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin
0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \lan
gfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp10
33 \langfe1033 \langfenp1033 \par }\pard \plain \s2 \qj \li0 \ri0 \widctlpar \ke
epn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \
itap0 \outlinelevel1 \b1 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033 \lan
gnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \la
ng1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \s2 \qj \li0 \ri
0 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \b
rdrw10 \brsp20 \itap0 \outlinelevel1 \b1 \fs24 \dbch \af0 \hich \af10 \loch \af1
0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \a
f0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 ASPEK POSITIF DALAM
KONFLIK}{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langf
e1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar
\af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \pla
in \s16 \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright
\lin0 \rin0 \itap0 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033 \langnp103
ngnp1031 \langfe1033 \langfenp1033 Konflik bisa jadi merupakan sumber energi dan
kreativitas yang positif apabila dikelola dengan baik. Misalnya, konflik dapat
menggerakan suatu perubahan :}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \
langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-340 \li340 \ri0
\sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin340 \rin0 \jclistt
ab \tx360 \itap0 \ls5 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp10
angnp1031 \langfe1033 \langfenp1033 Membantu setiap orang untuk saling memahami
tentang perbedaan pekerjaan dan tanggung jawab mereka. }{\fs24 \dbch \af0 \hich
n \qj \fi-340 \li340 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustri
ght \lin340 \rin0 \jclisttab \tx360 \itap0 \ls5 \fs20 \dbch \af0 \hich \af0 \loc
h \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \
af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Memberikan saluran
baru untuk komunikasi. }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langn
p1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-340 \li340 \ri0 \sl36
0 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin340 \rin0 \jclisttab \t
x360 \itap0 \ls5 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \l
angfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp
1031 \langfe1033 \langfenp1033 Menumbuhkan semangat baru pada staf. }{\fs24 \db
r }\pard \plain \qj \fi-340 \li340 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \as
pnum \adjustright \lin340 \rin0 \jclisttab \tx360 \itap0 \ls5 \fs20 \dbch \af0 \
h \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Memb
erikan kesempatan untuk menyalurkan emosi. }{\fs24 \dbch \af0 \hich \af0 \loch \
f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-34
0 \li340 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin340
\rin0 \jclisttab \tx360 \itap0 \ls5 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f
0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Menghasilkan distribusi sumber
tenaga yan}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 g lebih merata dalam organisasi.}{\fs24 \dbch \af0 \hich \a
f0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain
\qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \r
in0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1
033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \
langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widct
lpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \a
f0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0
\hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Apabila kon
flik mengarah pada kondisi destruktif, maka hal ini dapat berdampak pada penurun
an efektivitas kerja dalam organisasi baik secara perorangan maupun kelompok,
berupa penolakan, resistensi terhadap perubahan, apatis, acuh tak acuh, bahkan m
ungkin muncul luapan emosi destruktif, berupa demonstrasi. }{\fs24 \dbch \af0 \h
plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \l
in0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \l
1033 \langfe1033 \langfenp1033 \par }\pard \plain \s2 \qj \li0 \ri0 \widctlpar \
keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20
\itap0 \outlinelevel1 \b1 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033 \l
angnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \
lang1031 \langnp1031 \langfe1033 \langfenp1033 PENYEBAB KONFLIK}{\b1 \fs28 \dbch
\af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par
}\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjust
right \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 {\fs12 \dbch \af0 \hich \af0 \loch \f0 \lang1031
\langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \
slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch
\af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs
33 Konflik dapat berkembang karena berbagai sebab sebagai berikut: }{\fs24 \dbch
}\pard \plain \qj \fi-360 \li851 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspn
um \adjustright \lin851 \rin0 \tql \tx851 \itap0 \ls6 \fs20 \dbch \af0 \hich \af
hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Batasan peke
rjaan yang tidak jelas }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp
1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li851 \ri0 \sl360
\slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin851 \rin0 \tql \tx851 \i
tap0 \ls6 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe10
33 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \l
angfe1033 \langfenp1033 Hambatan komunikasi }{\fs24 \dbch \af0 \hich \af0 \loch
\f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-3
\rin0 \tql \tx851 \itap0 \ls6 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033
\langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \la
ng1033 \langnp1033 \langfe1033 \langfenp1033 Tekanan waktu }{\fs24 \dbch \af0 \h
plain \qj \fi-360 \li851 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adju
stright \lin851 \rin0 \tql \tx851 \itap0 \ls6 \fs20 \dbch \af0 \hich \af0 \loch
\af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af
0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Standar, peraturan d
an kebijakan yang tidak masuk akal }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li851
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin851 \rin0 \t
ql \tx851 \itap0 \ls6 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp10
angnp1033 \langfe1033 \langfenp1033 Pertikaian antar pribadi }{\fs24 \dbch \af0
\hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard
\plain \qj \fi-360 \li851 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \ad
justright \lin851 \rin0 \tql \tx851 \itap0 \ls6 \fs20 \dbch \af0 \hich \af0 \loc
h \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \
af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Perbedaan status }
{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfe
np1033 \par }\pard \plain \qj \fi-360 \li851 \ri0 \sl360 \slmult1 \widctlpar \as
palpha \aspnum \adjustright \lin851 \rin0 \tql \tx851 \itap0 \ls6 \fs20 \dbch \a
Harapan yang tidak terwujud }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \l
angnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slm
\par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \a
g1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl
360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20
{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langf
enp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \a
spnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \la
ng1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch
\f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap
fenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe103
3 \langfenp1033 \par }\pard \plain \s2 \qj \li0 \ri0 \widctlpar \keepn1 \aspalph
a \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0 \outlin
elevel1 \b1 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033 \langnp1033 \lang
fe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 PENGELOLAAN KONFLIK}{\b1 \fs28 \dbch \af0 \hich
n \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0
\rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033
\langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \wid
ctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich
0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Konflik d
apat dicegah atau dikelola dengan:}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1
031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li360
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jc
listtab \tx360 \itap0 \ls7 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \lan
gnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang10
31 \langnp1031 \langfe1033 \langfenp1033 Disiplin: Mempertahankan disiplin dapat
digunakan untuk mengelola dan mencegah konflik. Manajer perawat harus mengeta
hui dan memahami peraturan-peraturan yang ada dalam organisasi. Jika belum jelas
, mereka harus mencari bantuan untuk memahaminya. }{\fs24 \dbch \af0 \hich \af0
\loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj
\fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \
lin360 \rin0 \jclisttab \tx360 \itap0 \ls7 \fs20 \dbch \af0 \hich \af0 \loch \af
0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \
loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Pertimbangan Pengalaman
dalam Tahapan Kehidupan: Konflik dapat dikelola dengan mendukung perawat untuk
mencapai tujuan sesuai dengan pengalaman dan tahapan hidupnya. Misalnya; Perawa
t junior yang berprestasi dapat dipromosikan untuk mengikuti pendidikan kejenj
ang yang lebih tinggi, sedangkan bagi perawat senior yang berprestasi dapat dip
romosikan untuk menduduki jabatan yang lebih tinggi.}{\fs24 \dbch \af0 \hich \
af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain
\qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustrig
ht \lin360 \rin0 \jclisttab \tx360 \itap0 \ls7 \fs20 \dbch \af0 \hich \af0 \loch
\af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \a
f0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Komunikasi: Suatu K
omunikasi yang baik akan menciptakan lingkungan yang terapetik dan kondusif. Sua
tu upaya yang dapat dilakukan manajer untuk menghindari konflik adalah dengan m
enerapkan komunikasi yang efektif dalam kegitan sehari-hari yang akhirnya dapa
t dijadikan sebagai satu cara hidup. }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \l
ang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li
360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0
\jclisttab \tx360 \itap0 \ls7 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033
ng1031 \langnp1031 \langfe1033 \langfenp1033 Mendengarkan secara aktif: Mendenga
rkan secara aktif merupakan hal penting untuk mengelola konflik. Untuk memastika
n bahwa penerimaan para manajer perawat telah memiliki pemahaman yang benar, mer
eka dapat merumuskan kembali permasalahan para pegawai sebagai tanda bahwa mere
ka telah mendengarkan. }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp
1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1
\widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \h
ich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch
}\pard \plain \s2 \qj \li0 \ri0 \widctlpar \keepn1 \aspalpha \aspnum \adjustrigh
t \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0 \outlinelevel1 \b1 \fs24 \db
ch \af0 \hich \af10 \loch \af10 \lang1033 \langnp1033 \langfe1033 \langfenp1033
{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \la
ngfenp1033 TEKNIK ATAU KEAHLIAN UNTUK MENGELOLA KONFLIK}{\b1 \fs28 \dbch \af0 \h
plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \l
in0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \l
1031 \langfe1033 \langfenp1033 \par }\pard \plain \s16 \qj \li0 \ri0 \sl360 \slm
3 Pendekatan dalam resolusi konflik tergantung pada :}{\fs24 \dbch \af0 \hich \a
\qj \fi-360 \li420 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustrigh
t \lin420 \rin0 \tql \tx420 \itap0 \ls8 \fs20 \dbch \af0 \hich \af0 \loch \af0 \
h \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Konflik itu sendiri }{\fs2
3 \par }\pard \plain \qj \fi-360 \li420 \ri0 \sl360 \slmult1 \widctlpar \aspalph
a \aspnum \adjustright \lin420 \rin0 \tql \tx420 \itap0 \ls8 \fs20 \dbch \af0 \h
\af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Karak
teristik orang-orang yang terlibat di dalamnya }{\fs24 \dbch \af0 \hich \af0 \lo
ch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \f
i-360 \li420 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin
420 \rin0 \tql \tx420 \itap0 \ls8 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang10
\lang1033 \langnp1033 \langfe1033 \langfenp1033 Keahlian individu yang terlibat
dalam penyelesaian konflik }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \la
ngnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li420 \ri0 \s
l360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin420 \rin0 \tql \tx42
0 \itap0 \ls8 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \lang
fe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp103
3 \langfe1033 \langfenp1033 Pentingnya isu yang menimbulkan konflik }{\fs24 \dbc
}\pard \plain \qj \fi-360 \li420 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \asp
num \adjustright \lin420 \rin0 \tql \tx420 \itap0 \ls8 \fs20 \dbch \af0 \hich \a
f0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0
\hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Ketersediaa
n waktu dan tenaga }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033
\langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \wid
ctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich
rd \plain \qj \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \b
rdrb \brdrs \brdrw10 \brsp20 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loc
h \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 STRATEGI :}{\b1 \fs28 \dbc
}\pard \plain \qj \li0 \ri0 \widctlpar \aspalpha \aspnum \adjustright \lin0 \ri
n0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe10
33 \langfenp1033 {\b1 \fs12 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp103
3 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li360 \ri0 \sl360 \s
lmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx360
\itap0 \ls9 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 {\b1 \i1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \la
ngnp1033 \langfe1033 \langfenp1033 Menghindar}{\b1 \i1 \fs24 \dbch \af0 \hich \a
\qj \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin36
0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \lan
gfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp10
33 \langfe1033 \langfenp1033 Menghindari konflik dapat dilakukan jika isu atau m
asalah yang memicu konflik tidak terlalu penting atau jika potensi konfrontasiny
a tidak seimbang dengan akibat yang akan ditimbulkannya. }{\fs24 \dbch \af0 \hic
h \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Penghindaran me
rupakan strategi yang memungkinkan pihak-pihak yang berkonfrontasi untuk menenan
gkan diri. Manajer perawat yang terlibat didalam konflik dapat menepiskan isu de
ngan mengatakan \uc1 \u8220 ?Biarlah kedua pihak mengambil waktu untuk memikirka
n hal ini dan menentukan tanggal untuk melakukan diskusi\uc1 \u8221 ?}{\fs24 \db
r }\pard \plain \qj \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \ad
justright \lin360 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033
ng1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li3
\langnp1033 \langfe1033 \langfenp1033 {\b1 \i1 \fs24 \dbch \af0 \hich \af0 \loch
\f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Mengakomodasi}{\dbch \af0 \
\plain \qj \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright
angnp1033 \langfe1033 \langfenp1033 Memberi kesempatan pada orang lain untuk men
gatur strategi pemecahan masalah, khususnya apabila isu tersebut penting bagi o
rang lain. Hal ini memungkinkan timbulnya kerjasama dengan memberi kesempatan p
ada mereka untuk membuat keputusan. Perawat yang menjadi bagian dalam konflik d
apat mengakomodasikan pihak lain dengan menempatkan kebutuhan pihak lain di temp
at yang pertama. }{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \
langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widct
lpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \a
f0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich
n \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustri
ght \lin360 \rin0 \jclisttab \tx360 \itap0 \ls10 \fs20 \dbch \af0 \hich \af0 \lo
ch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \i1 \fs24 \dbch \af
0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Kompetisi
}{\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp103
3 \par }\pard \plain \qj \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnu
m \adjustright \lin360 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f
0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Gunakan metode ini jika anda p
ercaya bahwa anda memiliki lebih banyak informasi dan keahlian yang lebih diband
ing yang lainnya atau ketika anda tidak ingin mengkompromikan nilai-nilai anda.
Metode ini mungkin bisa memicu konflik tetapi bisa jadi merupakan metode yang pe
nting untuk alasan-alasan keamanan.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li360 \ri0 \s
l360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \itap0 \fs
ngfenp1033 \par }\pard \plain \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls11 \fs
033 {\b1 \i1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 Kompromi atau Negosiasi }{\fs24 \dbch \af0 \hich \af0 \loch \
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li360
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \i
1033 \langfenp1033 Masing-masing memberikan dan menawarkan sesuatu pada waktu ya
ng bersamaan, saling memberi dan menerima, serta meminimalkan kekurangan semua
pihak yang dapat menguntungkan semua pihak.}{\fs24 \dbch \af0 \hich \af0 \loch \
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li360
\ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \i
1033 \langfenp1033 \par }\pard \plain \qj \li360 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin360 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0
\loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \h
plain \qj \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright
ngnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li360 \ri0 \s
l360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab
\tx360 \itap0 \ls12 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp103
3 \langfe1033 \langfenp1033 {\b1 \i1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 Memecahkan Masalah atau Kolaborasi
}{\b1 \i1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe103
3 \langfenp1033 \par }\pard \plain \qj \fi-360 \li720 \ri0 \sl360 \slmult1 \widc
tlpar \aspalpha \aspnum \adjustright \lin720 \rin0 \jclisttab \tx720 \itap0 \ls1
fenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe103
3 \langfenp1033 Pemecahan sama-sama menang dimana individu yang terlibat memp
unyai tujuan kerja yang sama.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \
langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li720 \ri0
\sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin720 \rin0 \jclistt
ab \tx720 \itap0 \ls13 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1
033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \
langnp1033 \langfe1033 \langfenp1033 Perlu adanya satu komitmen dari semua pihak
yang terlibat untuk saling mendukung dan saling memperhatikan satu sama lainny
a.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \lan
gfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha
\aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \
h \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li
0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \it
ngfenp1033 {\b1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \lan
gfe1033 \langfenp1033 PETUNJUK PENDEKATAN SITUASI KONFLIK :}{\b1 \fs24 \dbch \
af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\
pard \plain \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum
\adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls14 \fs20 \dbch \af0 \hic
h \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \
af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Diawali
melalui penilaian diri sendiri}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang103
3 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li360 \r
i0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jcli
sttab \tx360 \itap0 \ls14 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \lang
3 \langnp1033 \langfe1033 \langfenp1033 Analisa isu-isu seputar konflik}{\fs24
\par }\pard \plain \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha
\aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls14 \fs20 \dbch \a
Tinjau kembali dan sesuaikan dengan hasil eksplorasi diri sendiri.}{\fs24 \dbc
num \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls14 \fs20 \dbch \af0 \
h \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Atur
dan rencanakan pertemuan antara individu-individu yang terlibat konflik}{\fs24
\par }\pard \plain \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha
\aspnum \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls14 \fs20 \dbch \
Memantau sudut pandang dari semua individu yang terlibat}{\fs24 \dbch \af0 \hic
h \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \pl
ain \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjust
right \lin360 \rin0 \jclisttab \tx360 \itap0 \ls14 \fs20 \dbch \af0 \hich \af0 \
h \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Mengembangkan d
an menguraikan solusi}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1
033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li360 \ri0 \sl360
\slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin360 \rin0 \jclisttab \tx3
60 \itap0 \ls14 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \la
ngfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1
033 \langfe1033 \langfenp1033 Memilih solusi dan melakukan tindakan }{\fs24 \dbc
num \adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls14 \fs20 \dbch \af0 \
h \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Mere
ncanakan pelaksanaannya}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp
1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1
\widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \h
}\pard \plain \s19 \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \a
djustright \lin0 \rin0 \itap0 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033
\langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \a
f0 \lang1024 \langnp1024 \langfe1024 \langfenp1024 {\shp {\*\shpinst \shpleft0 \
shptop414 \shpright8280 \shpbottom415 \shpfhdr0 \shpbxcolumn \shpbxignore \shpby
para \shpbyignore \shpwr3 \shpwrk0 \shpfblwtxt0 \shpz0 \shplid1026 {\sp {\sn sha
peType}{\sv 20}}{\sp {\sn fFlipH}{\sv 0}}{\sp {\sn fFlipV}{\sv 0}}{\sp {\sn fLoc
kText}{\sv 0}}{\sp {\sn fLockVerticies}{\sv 0}}{\sp {\sn fLockAspectRatio}{\sv 0
}}{\sp {\sn fLockRotation}{\sv 0}}{\sp {\sn WrapText}{\sv 0}}{\sp {\sn fFillOK}{
\sv 0}}{\sp {\sn fShadowOK}{\sv 1}}{\sp {\sn fFilled}{\sv 0}}{\sp {\sn lineStyle
}{\sv 0}}{\sp {\sn fArrowheadsOK}{\sv 1}}{\sp {\sn fLayoutInCell}{\sv 1}}}}}{\b1
\fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1024 \langnp1024 \langfe1024 \langfe
np1024 KASUS}{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \l
angfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctl
par \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af
\plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \
lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \
langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 Pada pukul 1 siang, Astuti, seorang kepala ruan
g bedah menghubungi Apoteker untuk menanyakan mengapa Tn Rahmat tidak diberikan
obat untuk persiapan pulang. Dengan meletakan telpon, ia berkata, \uc1 \u8220
?saya kecewa dengan kerja mereka, apakah Ia pikir hanya Ia sendiri yang dapat b
ekerja dan tidak ada staf lain yang mampu mengerjakannya\uc1 \u8221 ?. Kemudia
n Asuti melanjutkan kalimatnya, \uc1 \u8220 ?Saya akan membicarakan hal ini pada
seseorang\uc1 \u8221 ?.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langn
p1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1
\widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \
hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs12
langnp1033 \langfe1033 \langfenp1033 {\b1 \fs24 \dbch \af0 \hich \af0 \loch \f0
\lang1033 \langnp1033 \langfe1033 \langfenp1033 PERTANYAAN:}{\b1 \fs24 \dbch \af
rd \plain \qj \fi-360 \li360 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \
adjustright \lin360 \rin0 \jclisttab \tx360 \itap0 \ls15 \fs20 \dbch \af0 \hich
0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Apa sumbe
r dari konflik yang sedang terjadi ?}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lan
g1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li36
jclisttab \tx360 \itap0 \ls15 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \
g1031 \langnp1031 \langfe1033 \langfenp1033 Jika Anda sebagai kepala ruang/koord
inator, yang bertanggung jawab atas situasi yang terjadi, darimana Anda akan mem
ulai mencari pemecahan masalah ini ?}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lan
g1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-360 \li36
jclisttab \tx360 \itap0 \ls15 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \
g1033 \langnp1033 \langfe1033 \langfenp1033 Anda dapat memilih satu cara penangg
ulangan konflik, dan uraikan pendapat anda.}{\fs24 \dbch \af0 \hich \af0 \loch \
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \fi-36
\rin0 \jclisttab \tx360 \itap0 \ls15 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lan
f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Hal positif apa yang dapat d
iambil dari konflik diatas}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \lan
gnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \widctlpar \aspal
pha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \a
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \af0 \loch
\f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0
\widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw15 \b
rsp20 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp
1033 \langfe1033 \langfenp1033 EVALUASI}{\b1 \fs28 \dbch \af0 \hich \af0 \loch \
f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0
\sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs
ngfenp1033 \par }\pard \plain \fi-360 \li1080 \ri0 \sl360 \slmult1 \widctlpar \a
spalpha \aspnum \adjustright \lin1080 \rin0 \jclisttab \tx1080 \itap0 \ls16 \fs2
33 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \lan
gfenp1033 Sebutkan definisi konflik?}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lan
g1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360 \li1080 \
ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin1080 \rin0 \jc
listtab \tx1080 \itap0 \ls16 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \l
angnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang
1033 \langnp1033 \langfe1033 \langfenp1033 Sebutkan faktor penyebab konflik?}{\f
033 \par }\pard \plain \fi-360 \li1080 \ri0 \sl360 \slmult1 \widctlpar \aspalpha
\aspnum \adjustright \lin1080 \rin0 \jclisttab \tx1080 \itap0 \ls16 \fs20 \dbch
\af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\fs
33 Sebutkan aspek positif dari konflik?}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \
lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360 \li108
\langnp1033 \langfe1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \l
ang1033 \langnp1033 \langfe1033 \langfenp1033 Sebutkan 2 \uc1 \u8211 ? 3 strateg
i pemecahan konflik?}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp103
3 \langfe1033 \langfenp1033 \par }\pard \plain \fi-360 \li1080 \ri0 \sl360 \slmu
lt1 \widctlpar \aspalpha \aspnum \adjustright \lin1080 \rin0 \jclisttab \tx1080
\itap0 \ls16 \fs20 \dbch \af0 \hich \af0 \loch \af0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 {\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031
\langfe1033 \langfenp1033 Jelaskan langkah \uc1 \u8211 ? langkah 1 cara pemecah
an konflik !}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langf
e1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \widctlpar \aspalpha \aspnum \a
g1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \li0 \ri0 \widctl
par \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af
0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\dbch \af0 \hich \
af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain
\s2 \qj \li0 \ri0 \widctlpar \keepn1 \aspalpha \aspnum \adjustright \lin0 \rin0
\brdrb \brdrs \brdrw10 \brsp20 \itap0 \outlinelevel1 \b1 \fs24 \dbch \af0 \hich
\af10 \loch \af10 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs28 \d
bch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 RI
NGKASAN }{\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langf
e1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \sl360 \slmult1 \widctlpar
\af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \pla
in \s21 \qj \fi720 \li0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjus
1 \langnp1031 \langfe1033 \langfenp1033 Hubungan interpersonal antara perawat de
ngan, kolega, kelompok, keluarga pasen maupun orang lain dapat merupakan sumber
terjadinya konflik, oleh sebab itu perawat harus mengetahui dan memahami manaj
emen konflik. Penyebab konflik meliputi: ketidakjelasan uraian tugas, gangguan k
omunikasi, tekanan waktu, standar, kebijakan yang tidak jelas, perbedaan status,
dan harapan yang tidak tercapai. Konflik dapat dicegah atau diatur dengan mener
apkan disiplin, komunikasi efektif, dan saling pengertian antara sesama rekan
kerja.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033
\langfenp1033 \par }\pard \plain \qj \fi720 \li0 \ri0 \sl360 \slmult1 \widctlpar
\aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \
h \af0 \loch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 Untuk mengemban
gkan alternatif solusi agar dapat mencapai satu kesepakatan dalam pemecahan konf
lik ,diperlukkan komitmen yang sungguh sungguh . Ada beberapa stragtegi yang dap
at digunakan, antara lain ; akomodasi, kompetisi, kolaborasi, negosiasi, dan kom
promi. Diharapkan Manajer Perawat dapat memahami dan menggunakan keahliannya sec
ara khusus untuk mencegah dan mengatur konflik.}{\fs24 \dbch \af0 \hich \af0 \lo
ch \f0 \lang1031 \langnp1031 \langfe1033 \langfenp1033 \par }\pard \plain \qj \l
i0 \ri0 \sl360 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \i
1033 \langfenp1033 \par }\pard \plain \s2 \qj \li0 \ri0 \widctlpar \keepn1 \aspa
lpha \aspnum \adjustright \lin0 \rin0 \brdrb \brdrs \brdrw10 \brsp20 \itap0 \out
linelevel1 \b1 \fs24 \dbch \af0 \hich \af10 \loch \af10 \lang1033 \langnp1033 \l
angfe1033 \langfenp1033 {\b1 \fs28 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \la
ngnp1033 \langfe1033 \langfenp1033 KEPUSTAKAAN}{\b1 \fs28 \dbch \af0 \hich \af0
\loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj
\fi-720 \li720 \ri0 \widctlpar \aspalpha \aspnum \adjustright \lin720 \rin0 \it
ngfenp1033 {\b1 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe103
3 \langfenp1033 \par }\pard \plain \qj \fi-720 \li720 \ri0 \widctlpar \aspalpha
\aspnum \adjustright \lin720 \rin0 \itap0 \fs20 \dbch \af0 \hich \af0 \loch \af0
\lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs24 \dbch \af0 \hich \af
0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Ann Marriner \uc1 \
u8211 ?Tomey}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langf
e1033 \langfenp1033 ( 1996 ) . }{\i1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lan
g1033 \langnp1033 \langfe1033 \langfenp1033 \ul1 Guide To Nursing Management and
Leadership}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 . Mosby \uc1 \u8211 ? Year Book, Inc St Louis USA.}{\fs24
g1033 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li0 \ri0 \wi
dctlpar \aspalpha \aspnum \adjustright \lin0 \rin0 \itap0 \fs20 \dbch \af0 \hich
\af0 \loch \af0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 {\b1 \fs24 \dbc
h \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033 Swan
sburg, R.C.}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 ( 1996 ) }{\i1 \fs24 \dbch \af0 \hich \af0 \loch \f0 \lang10
33 \langnp1033 \langfe1033 \langfenp1033 \ul1 Management and Leadership for Nur
se Managers}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe
1033 \langfenp1033 ( 2 th ed )}{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang103
3 \langnp1033 \langfe1033 \langfenp1033 \par }\pard \plain \qj \li720 \ri0 \sl36
0 \slmult1 \widctlpar \aspalpha \aspnum \adjustright \lin720 \rin0 \itap0 \fs20
{\fs24 \dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langf
enp1033 Jones and Bartlett Publishers Inc, London England.}{\dbch \af0 \hich \af
0 \loch \f0 \lang1033 \langnp1033 \langfe1033 \langfenp1033
}{\dbch \af0 \hich \af0 \loch \f0 \lang1033 \langnp1033 \langfe10
33 \langfenp1033 \par }}}}}}}}}}}}}}}}}}}}}}

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{\rtf \ansi \ansicpg1252 \deff0 \stshfdbch0 \stshfloch0 \stshfhich0 \deflang1033

\deflangfe1033 {\fonttbl {\f0 \fnil \fcharset134 \fprq0 {\*\panose 020206030504

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