Must have feature or infrastructure

Is it wise to invest time,

effort and money on this
feature or infra now

How does others do it
(benchmarking)

How does this make
customer experience
better

Is it a must have feature
or infrastructure (Use the
below matrix to decide)




ALL
OF
THE
TIME

MOST
OF
THE
TIME

SOME
OF
THE
TIME

VERY
LITTL
E
OF
THE
TIME

FEW
OF THE
PEOPLE
SOME
OF THE
PEOPLE
MOST
OF THE PEOPLE
ALL
OF THE PEOLE