Trainers

Methodology
Level I

Templates

Information Sheet

Conduct Test

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:
1.) Check if the newly installed OS to your computer runs smoothly.
2.) Connect to network.

Introduction:

An operating system (OS) is
hardware resources and the programs or applications you use on a
computer.
Most PCs have a version of the Windows operating system on them but
Macintosh, Linux and UNIX are other popular operating systems.

Besides learning the name of your operating system, such as whether you
have Windows 7, you can find other useful information about your system. If
you are worried about taxing your computer's central processi
for example, you may be able to check your operating system's bit version. A
64-bit version of Windows can process higher amounts of random access
memory (RAM) better than a 32

However, it is always a practice to verify if our
smoothly, to do that, please consider the following:

Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01
Information Sheet 1.3-1
nduct Test according to Job requirements
After reading this INFORMATION SHEET, YOU MUST be able to:
Check if the newly installed OS to your computer runs smoothly.
k.
An operating system (OS) is software that manages the interaction between
hardware resources and the programs or applications you use on a
Most PCs have a version of the Windows operating system on them but
nd UNIX are other popular operating systems.
Besides learning the name of your operating system, such as whether you
have Windows 7, you can find other useful information about your system. If
you are worried about taxing your computer's central processi
for example, you may be able to check your operating system's bit version. A
bit version of Windows can process higher amounts of random access
memory (RAM) better than a 32-bit version.
t is always a practice to verify if our new OS installed runs
smoothly, to do that, please consider the following:

Turn on your PC. Watch as the
computer starts up.

Check whether your operating
system name, such as "Windows
Vista; XP; Win 7; Win 8
If you do not see your opera
system or want more details about it,
let your computer finish starting up.
Document No. NTTA-TM1-07
Page 7 of 61

according to Job requirements
After reading this INFORMATION SHEET, YOU MUST be able to:
Check if the newly installed OS to your computer runs smoothly.
that manages the interaction between
hardware resources and the programs or applications you use on a
Most PCs have a version of the Windows operating system on them but
nd UNIX are other popular operating systems.
Besides learning the name of your operating system, such as whether you
have Windows 7, you can find other useful information about your system. If
you are worried about taxing your computer's central processing unit (CPU),
for example, you may be able to check your operating system's bit version. A
bit version of Windows can process higher amounts of random access
new OS installed runs
Turn on your PC. Watch as the
Check whether your operating
em name, such as "Windows
Vista; XP; Win 7; Win 8" is displayed.
If you do not see your operating
system or want more details about it,
let your computer finish starting up.

Trainers
Methodology
Level I

Templates

1. If you do not have a "Start" button, look for other indicators that show
what operating system you have.
2. A Microsoft Windows logo or flag may mean you have a version of
Windows that predates Windows 95, such as Windows 3.11.
3. If you see a red hat in a corner of your scree
Red Hat Linux operating system.
4. If you see a green or blue "L" in a screen corner, you have Lindows or
Linspire.
5. A gray or black footprint in a screen corner indicates you are using a
graphical user interface (GUI) called GNU Network
Environment (GNOME) on a form of Linux or UNIX.
6. The Sun Solaris operating system is being used with X, a graphics
system for UNIX, if you have a purple background with "Sun" or
"Solaris" being visually indicated on your screen.
Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01

Click the "Start" button if there is
one. It is found in the lower left
corner of the Desktop. A "Start"
button means you have the Windows
95 OS or later.

ave a "Start" button, look for other indicators that show
what operating system you have.
A Microsoft Windows logo or flag may mean you have a version of
Windows that predates Windows 95, such as Windows 3.11.
If you see a red hat in a corner of your screen, you are running the
Red Hat Linux operating system.
If you see a green or blue "L" in a screen corner, you have Lindows or
A gray or black footprint in a screen corner indicates you are using a
graphical user interface (GUI) called GNU Network Object Model
Environment (GNOME) on a form of Linux or UNIX.
The Sun Solaris operating system is being used with X, a graphics
system for UNIX, if you have a purple background with "Sun" or
"Solaris" being visually indicated on your screen.

See if there is text written down the
side of the "Start" menu. The text
may name your PC's operating
system and edition such as
"Windows 95," "Windows 2000
Professional," "Windows XP Home,"
etc.

If you are not sure if the text shown
is the name of your operating
or you want more information on the
OS, try 1 of the options below.
Type "winver" without quotation
marks in the "Start" menu's search
box, then press "Enter."
Document No. NTTA-TM1-07
Page 8 of 61

Click the "Start" button if there is
It is found in the lower left
corner of the Desktop. A "Start"
button means you have the Windows
ave a "Start" button, look for other indicators that show
A Microsoft Windows logo or flag may mean you have a version of
Windows that predates Windows 95, such as Windows 3.11.
n, you are running the
If you see a green or blue "L" in a screen corner, you have Lindows or
A gray or black footprint in a screen corner indicates you are using a
Object Model
The Sun Solaris operating system is being used with X, a graphics
system for UNIX, if you have a purple background with "Sun" or
e is text written down the
side of the "Start" menu. The text
may name your PC's operating
system and edition such as
"Windows 95," "Windows 2000
Professional," "Windows XP Home,"
If you are not sure if the text shown
is the name of your operating system
or you want more information on the
OS, try 1 of the options below.
Type "winver" without quotation
marks in the "Start" menu's search
box, then press "Enter."

Trainers
Methodology
Level I

Templates

Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01

Look for an "About Windows"
window to appear. The name of
the OS should be in the top
portion of the window.

The version number of the
operating system will be shown
after the word "Version" and
any service pack that has been
installed as an upgrade will be
displayed in parentheses. An
example would be "Version 6.0
(Build 6001: Service



Right click the "My Computer"
icon as an alternative. It can
usually be found on your
Desktop or in your "Start"
menu.
Document No. NTTA-TM1-07
Page 9 of 61

Look for an "About Windows"
window to appear. The name of
the OS should be in the top
portion of the window.
The version number of the
operating system will be shown
after the word "Version" and
any service pack that has been
installed as an upgrade will be
displayed in parentheses. An
example would be "Version 6.0
(Build 6001: Service Pack 1)."
Right click the "My Computer"
icon as an alternative. It can
usually be found on your
Desktop or in your "Start"

Trainers
Methodology
Level I

Templates



HOW TO CHECK THE NEWLY INSTALLED PROGRAM
Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01

Select "Properties" from the
menu that appears.

Look at the "System Properties"
window that displays. More
detailed information on your
operating system can be found
under the "General" tab after
"System:" or "System type,"
such as whether you are
running a 64-bit or 32
version of Windows.
HOW TO CHECK THE NEWLY INSTALLED PROGRAM
IN WINDOWS 7

There are many ways to find a
installed program in Windows
7, including the newest
installed program. But what is
the easiest way then? Here is
what I found, not sure if you
noticed though.
In Start Menu, the last item in
the Recently opened list is
actually the newest program
installed on the machine. Here
is where the Recently Opened is
located in Start Menu in case
you are wondering.
Document No. NTTA-TM1-07
Page 10 of 61

Select "Properties" from the
menu that appears.
Look at the "System Properties"
window that displays. More
d information on your
operating system can be found
under the "General" tab after
"System:" or "System type,"
such as whether you are
bit or 32-bit
version of Windows.
HOW TO CHECK THE NEWLY INSTALLED PROGRAM
re many ways to find a
installed program in Windows
7, including the newest
installed program. But what is
the easiest way then? Here is
what I found, not sure if you
In Start Menu, the last item in
the Recently opened list is
newest program
installed on the machine. Here
is where the Recently Opened is
located in Start Menu in case
you are wondering.

Trainers
Methodology
Level I

Templates

How do I fix network adapter problems?

If you can't connect to a network, there might be a problem with
your network adapter. First, try using the Network Adapter
trouble shooter to automatically find and fix some common
problems:
Open the Network Adapter trouble shooter by clicking
the Start button , and then clicking
type trouble shooter , and then click
and then click Network Adapter
If running the Network Adapter trouble shooter doesn't fix the problem,
Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01

Yes, the newest installed on my
Windows 7 is the new released
Windows 7 USB DVD Download
Tool.

Now, let me install the new
released Microsoft Security
Essential and see whats
changed.

Sure enough, the last item in
Start Menu Recent Opened list
has been replaced with the one
I just installed.

Note that, this little tip only
applies to the programs that
have never been instal
the same machine before.


How do I fix network adapter problems?
If you can't connect to a network, there might be a problem with
your network adapter. First, try using the Network Adapter
trouble shooter to automatically find and fix some common
Open the Network Adapter trouble shooter by clicking
, and then clicking Control Panel. In the search box,
, and then click Troubleshooting. Click
Network Adapter.
etwork Adapter trouble shooter doesn't fix the problem,
Document No. NTTA-TM1-07
Page 11 of 61

Yes, the newest installed on my
Windows 7 is the new released
Windows 7 USB DVD Download
Now, let me install the new
leased Microsoft Security
Essential and see whats
Sure enough, the last item in
Start Menu Recent Opened list
has been replaced with the one
Note that, this little tip only
applies to the programs that
have never been installed on
the same machine before.
If you can't connect to a network, there might be a problem with
your network adapter. First, try using the Network Adapter
trouble shooter to automatically find and fix some common
Open the Network Adapter trouble shooter by clicking
. In the search box,
. Click View all,
etwork Adapter trouble shooter doesn't fix the problem,

Trainers
Methodology
Level I

Templates

here are some more things to try:
1.) Make sure the network adapter is enabled
To enable the adapter:
1. Open Network Connections by clicking the Start button ,
and then clicking Control Panel. In the search box, typeadapter,
and then, under Network and Sharing Center, click View network
connections.
2. Right-click the network adapter icon, and then click Enable.
If you're prompted for an administrator password or
confirmation, type the password or provide confirmation.


2.) Reset the network adapter
To reset the adapter:
1. Open Network Connections by clicking the
clicking Control Panel. In the search box, type
Network and Sharing Center, click
2. Right-click the network adapter icon, and then click
you're prompted for an administrator password or confirmation, type the
password or provide confirmation.
3. Right-click the adapter icon again, and then click
prompted for an administrator password or confirmation, type the password
or provide confirmation.
The adapter is now reset. Try connecting to the network again, or run the
Network trouble shooter to verify that your network adapter is now working
correctly.
Open the Network trouble shooter by right
in the notification area, and then clicking
3.) Update the network adapter driver
You must be logged on as an administrator to perform these steps.
If you reset your network adapter and you still can't connect to a network,
you might need to update the adapter driver. (Updating the driver can solve
the problem of missing or failed drivers, as well as outdated ones.) To update
your network adapter driver, fo
1. Open Device Manager by clicking the
clicking Control Panel, clicking
under System, clicking Device Manager
administrator password or confirmation, type the password or provide
confirmation.
2. Double-click Network Adapters
click Properties.
3. Click the Driver tab, and then click
Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01
here are some more things to try:
Make sure the network adapter is enabled
To enable the adapter:
rk Connections by clicking the Start button ,
and then clicking Control Panel. In the search box, typeadapter,
and then, under Network and Sharing Center, click View network
click the network adapter icon, and then click Enable.
you're prompted for an administrator password or
confirmation, type the password or provide confirmation.
Reset the network adapter
ork Connections by clicking the Start button
. In the search box, type adapter, and then, under
Network and Sharing Center, click View network connections
click the network adapter icon, and then click Disable
you're prompted for an administrator password or confirmation, type the
password or provide confirmation.
click the adapter icon again, and then click Enable
prompted for an administrator password or confirmation, type the password

The adapter is now reset. Try connecting to the network again, or run the
Network trouble shooter to verify that your network adapter is now working
Open the Network trouble shooter by right-clicking the network icon
e notification area, and then clicking Troubleshoot problems
Update the network adapter driver
You must be logged on as an administrator to perform these steps.
reset your network adapter and you still can't connect to a network,
you might need to update the adapter driver. (Updating the driver can solve
the problem of missing or failed drivers, as well as outdated ones.) To update
your network adapter driver, follow these steps:
Open Device Manager by clicking the Start button ,
, clicking System and Security, and then,
Device Manager. If you're prompted for an
administrator password or confirmation, type the password or provide
Network Adapters, right-click your adapter, and then
tab, and then click Update Driver.
Document No. NTTA-TM1-07
Page 12 of 61

Make sure the network adapter is enabled
rk Connections by clicking the Start button ,
and then clicking Control Panel. In the search box, typeadapter,
and then, under Network and Sharing Center, click View network
click the network adapter icon, and then click Enable.
you're prompted for an administrator password or
confirmation, type the password or provide confirmation.
button , and then
, and then, under
View network connections.
Disable. If
you're prompted for an administrator password or confirmation, type the
Enable. If you're
prompted for an administrator password or confirmation, type the password
The adapter is now reset. Try connecting to the network again, or run the
Network trouble shooter to verify that your network adapter is now working
clicking the network icon
Troubleshoot problems.
You must be logged on as an administrator to perform these steps.
reset your network adapter and you still can't connect to a network,
you might need to update the adapter driver. (Updating the driver can solve
the problem of missing or failed drivers, as well as outdated ones.) To update
, and then,
If you're prompted for an
administrator password or confirmation, type the password or provide
click your adapter, and then

Trainers
Methodology
Level I

Templates

If Windows can't find the driver on your computer and you don't have a
connection to the Internet, you might need to contact the network adapter
manufacturer or your computer manufacturer to get the driver. Check the
information that came with your network adapte
you have a disc that contains the drivers.
Once you've updated the driver, try connecting to the network again, or run
the Network trouble shooter to verify that the adapter is updated.
Open the Network trouble shooter by rig
in the notification area, and then clicking


4.) If all else fails, replace the adapter
If you've tried resetting the ne
the Network trouble shooter indicates that there's still a problem with your
network adapter, try replacing the adapter. Buy a new network adapter and
install it in your computer by following the manufacturer's
have a service technician replace the adapter for you.


5.) Disabling or uninstalling a network adapter
If you decide that you don't want to use a particu
can either disable it (which is the easiest) or uninstall it.

To disable a network adapter
Disabling a network adapter turns it off so that it won't be used.
1. Open Network Connections by clicking the
clicking Control Panel. In the search box, type
Network and Sharing Center, click
2. Right-click the network adapter icon, and then click
you're prompted for an administrator password or confirmation,
password or provide confirmation.

To uninstall a network adapter
Warning
Turn off your computer and unplug it from its power source. This is very
important. Installing a card in a computer that's plugged in could shock you or
damage the card and computer.


1. Read the information that came with your computer to learn how to
open the computer case. If you no longer have the instructions, look on the
computer cover (usually on the back) for screws or clasps to undo the case.
Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01
ows can't find the driver on your computer and you don't have a
connection to the Internet, you might need to contact the network adapter
manufacturer or your computer manufacturer to get the driver. Check the
information that came with your network adapter or your computer to see if
you have a disc that contains the drivers.
Once you've updated the driver, try connecting to the network again, or run
the Network trouble shooter to verify that the adapter is updated.
Open the Network trouble shooter by right-clicking the network icon
in the notification area, and then clicking Troubleshoot problems
If all else fails, replace the adapter
If you've tried resetting the network adapter and updating the drivers, and
the Network trouble shooter indicates that there's still a problem with your
network adapter, try replacing the adapter. Buy a new network adapter and
install it in your computer by following the manufacturer's
have a service technician replace the adapter for you.
Disabling or uninstalling a network adapter
If you decide that you don't want to use a particular network adapter, you
can either disable it (which is the easiest) or uninstall it.
To disable a network adapter
Disabling a network adapter turns it off so that it won't be used.
Open Network Connections by clicking the Start button
. In the search box, type adapter, and then, under
Network and Sharing Center, click View network connections
click the network adapter icon, and then click Disable
you're prompted for an administrator password or confirmation,
password or provide confirmation.
To uninstall a network adapter
Turn off your computer and unplug it from its power source. This is very
important. Installing a card in a computer that's plugged in could shock you or
nd computer.
Read the information that came with your computer to learn how to
open the computer case. If you no longer have the instructions, look on the
computer cover (usually on the back) for screws or clasps to undo the case.
Document No. NTTA-TM1-07
Page 13 of 61

ows can't find the driver on your computer and you don't have a
connection to the Internet, you might need to contact the network adapter
manufacturer or your computer manufacturer to get the driver. Check the
r or your computer to see if
Once you've updated the driver, try connecting to the network again, or run
the Network trouble shooter to verify that the adapter is updated.
clicking the network icon
Troubleshoot problems.
twork adapter and updating the drivers, and
the Network trouble shooter indicates that there's still a problem with your
network adapter, try replacing the adapter. Buy a new network adapter and
install it in your computer by following the manufacturer's instructions, or

lar network adapter, you
Disabling a network adapter turns it off so that it won't be used.
button , and then
, and then, under
View network connections.
Disable. If
you're prompted for an administrator password or confirmation, type the
Turn off your computer and unplug it from its power source. This is very
important. Installing a card in a computer that's plugged in could shock you or
Read the information that came with your computer to learn how to
open the computer case. If you no longer have the instructions, look on the
computer cover (usually on the back) for screws or clasps to undo the case.

Trainers
Methodology
Level I

Templates

2. After opening the case
that surrounds the jack where the power cord plugs in. This can help
protect you from an electric shock and can help protect the new card and
existing computer parts from static electricity.
3. Read the informati
longer have the instructions, locate your network adapter. If you're not
certain which card is your network adapter, follow the wires from your
network cable to the back of the card, and then note which slo
in.
4. Unplug any cables from the back of the network adapter, and remove
any screws or hooks holding the network adapter in place.
5. Carefully pull the network adapter straight out of the slot. Be careful
not to twist or bend it as you remove it
6. If you're not installing a new network adapter, install a slot cover if
you have one, and then replace the screw or hook. Then, close the computer
case and replace any screws you removed when opening the case.
Trainers
Methodology
Templates
Date Developed:
July 2010
Date Revised:
June 2014
Document No.
Issued by:

NTTA
Developed by:
Carmelito M. Lauron, Sr.
Revision # 01
After opening the case, ground yourself by touching the metal casing
that surrounds the jack where the power cord plugs in. This can help
protect you from an electric shock and can help protect the new card and
existing computer parts from static electricity.
Read the information that came with your network adapter. If you no
longer have the instructions, locate your network adapter. If you're not
certain which card is your network adapter, follow the wires from your
network cable to the back of the card, and then note which slo
Unplug any cables from the back of the network adapter, and remove
any screws or hooks holding the network adapter in place.
Carefully pull the network adapter straight out of the slot. Be careful
not to twist or bend it as you remove it.
If you're not installing a new network adapter, install a slot cover if
you have one, and then replace the screw or hook. Then, close the computer
case and replace any screws you removed when opening the case.
Document No. NTTA-TM1-07
Page 14 of 61

, ground yourself by touching the metal casing
that surrounds the jack where the power cord plugs in. This can help
protect you from an electric shock and can help protect the new card and
on that came with your network adapter. If you no
longer have the instructions, locate your network adapter. If you're not
certain which card is your network adapter, follow the wires from your
network cable to the back of the card, and then note which slot that card is
Unplug any cables from the back of the network adapter, and remove
Carefully pull the network adapter straight out of the slot. Be careful
If you're not installing a new network adapter, install a slot cover if
you have one, and then replace the screw or hook. Then, close the computer
case and replace any screws you removed when opening the case.