TEAM OR WORK GROUP

INTERVENTIONS
 Organizational Development (OD)
Definition
Organization Development (OD) is an effort

(1)Planned
(2)Organization wide, and
(3)Managed from the top, to
(4)Increase organization effectiveness and
health through
(5)Planned interventions in the
organization’s “processes,” using
behavioral-science knowledge.
(6)
(7)
 Intervention
 To intervene is to enter into an ongoing
system of relationships, to come
between or among persons, groups, or
objects for the purpose of helping them.
 OD Interventions
 It refers to the range of planned,
programmatic activities clients and
consultants participate in during the
course of an organization development
program.
Team Interventions
 Distinction between
Groups and Teams
 A work group is
 - a number of persons
 - usually reporting to a common superior
 - having some face-to-face interaction
 - persons have some degree of interdependence
in carrying out tasks for the purpose of
achieving organizational goals
 A team is
 - a form of group
 - has some characteristics in greater degree
than ordinary groups
 - and a higher degree of interdependency and
interaction
 Team or work groups
 Strategic units of organization
 Much of the organization’s work is
accomplished directly or indirectly
through teams
 Work team culture exerts a significant
influence on individual behaviour
 Teams
 Cross-Functional Teams: comprised of
individuals with functional home base-
eg. Manufacturing, design, engg etc.-
but they meet regularly to solve ongoing
challenges requiring input from a
number of functional areas

 Effective Teams: are relaxed,
comfortable and informal

 High-Performance Teams: have
strong personal commitment to each
other- commitment to other’s growth
and success
 Team-Building Interventions
 The four main areas:
ü Diagnosis
ü Task Accomplishments
ü Team relationships
ü Team and organization processes
 Major approaches to Team
Building

al work group diagnost ic m eet ing

Form al work group t em -building m eet ing

Process Consult at ion

Gest alt OD
 THE FORMAL GROUP DIAGNOSTIC
MEETING
 Its purpose is to conduct a general
critique of the performance of the group
and to uncover and identify problems on
which they will work on
 THE FORMAL GROUP TEAM-
BUILDING MEETING
 It has the goal of improving the team’s
effectiveness through better
management of task demands,
relationship demands and group
processes.
 PROCESS CONSULTATION
INTERVENTIONS
 Process consultation model is similar to
team-based interventions
 It places greater emphasis on
diagnosing and understanding
process events
 A GESTALT APPROACH TO TEAM
BUILDING
 Focuses more on the individual than on
the group is the Gestalt Approach to
OD

 Techniques and Exercises used in
Team Building

E ANALYSIS TECHNIQUE
INTERDEPENDENCYROLE
EXERCISE
NEGOTIATION TECHN

IATIONS & CONCERNS EXERCISE

RESPONSIBILITY CHARTINGVISIONING

FORCE-FIELD ANALYSIS