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Phase 2: is in-office investigation were telephonic interviews are conducted to verify certain information in
the database search report. Additional fees apply if selected.
Phase 3: is non-surveillance field investigation were face-to-face interviews are conducted to verify certain
information in the database search report that Phase 2 cant achieve. Additional fees apply if selected.
Phase 4: is field surveillance investigation were covert surveillance is conducted to verify certain
information or activities that might help achieve the investigation objective(s). Additional fees apply if
selected.
The Agency will help explain and guide Client regarding phase 2, 3, and 4.
2. Guarantee The Agency provides confidential background investigations, in-office/field investigations and
surveillance investigations for Client by making its best effort to obtain reliable information for its clients. However,
the Agency cannot make any warranty or guarantee of reliability or completeness of the investigation findings and
results on any phase of the investigation.
3. Restrictions Client agrees to use the information the Agency provides through its services for appropriate business
and legal purposes. Client is responsible to know and comply with local, state and federal laws regarding the use and
dissemination of the services received from the Agency. The Agencys investigation services and reports to Client are
strictly confidential and only to be use to aid the client in their decision making to resolve an issue in a legal manner.
Therefore, Client agrees that any information received from Agencys services will not be used to stalk, harass, harm or
threaten any individual or entity, nor shall Client provide or resell the information to any other person or entity. Client
can provide the information to their legal counsel for criminal or civil actions only. Client agrees and understands that if
the Agency becomes aware that information is misused; the Agency has the right to report the misuse to any
governmental agency.
4. Additional Restrictions Agency will restrict certain private information pertaining to another person when Agency
feels it is appropriate to do so; especially when the Agency learns about Clients illegal intend for the information or
Agency feels the Clients request is inappropriate. If this is the case, the private information that will be restricted is the
persons social security number, home address, telephone number and bank account numbers. In addition, if the client
is a private individual and Client do not already have these restricted information then the Agency will only provide
these restricted information directly to Clients legal counsel, or government case worker (i.e. child support case
worker). If Client provides any of the restricted information (except bank account numbers) for confirmation then the
Agency will confirm the information to Client. If Client is looking for loss family member or friend for non-legal
purposes, the Agency will first obtain the loss family member or friend (when located) permission to provide the Client
their home address and telephone number before Agency release the home address and telephone number to Client.