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Summer Pike RN, CIC

Objective

To become a trusted and reliable leader within the community, by working collaboratively and
effectively to lead change management, that supports the organizations mission, vision, and
values, as we face the rapid evolution of healthcare today.

Accomplishments

Thirteen consecutive years of service with Trinity-Health.

Developed, researched, and implemented multiple process improvement initiatives such as,
bariatric data retrieval, patient follow-up documentation (20% return rate to a 90% return rate)
2009, Hand hygiene, isolation caddies, MRSA carrier screening, associate exposure
management 2010-12, EHR implementation workflows 2013-14.
Process Excellence Certification through Trinity Health.
Nominated for and completed Trinity Healths Essential Skills for New Leaders Curriculum in
October 2011.
Nominated and completed Trinity Healths Foundations in Leadership course, December of
2012.
Board certified in Infection Prevention and Control.

Professional Experience
Process Improvement Liaison EHR Implementation Mercy Health Partners Muskegon
Sept 2013 Current.
Responsible for the development of my current role, Process Improvement Liaison for
Ambulatory EHR, within Mercy Healths Informatics department.
Ability to analysis a variety of metrics (Quality, RVUs/productivity, EHR, etc.), as they support,
identifying and goal setting for areas of opportunity within the ambulatory care system.
Observation and piloting of EHR supportive tools, such as, Dragon, Macros, Right Fax, scribes,
etc.
Responsible for mapping ambulatory care work flows as they relate to the electronic health
record (EHR).
Responsible for identifying: gaps, barriers, and/or areas of improvement as they relate to the
EHR.
Facilitation, participation, and leading of various meetings.
Daily interactions with primary care physicians, office managers, and office staff.
Project development (Primary care staffing model, Physician dashboards, etc.)
Knowledgeable regarding the current and future demands facing ambulatory care practices (i.e,
Patient-Centered Medical Home, Meaningful Use, Pay for Performance, future primary care
physician shortages, technology, Joint Commission, CMS, patient volume, etc.)
Strong communication skills and an ability to build key relationships within the ambulatory office
sites.
Crucial Conversations course completion.

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Infection Control Practitioner Mercy Health Partners Muskegon August, 2009 August
2013
Responsible for implementation of the organizations Infection Prevention and Control Plan.
Collect and analyze data to identify infection control issues.
Act on identified issues to control and/or prevent healthcare associated infections.
Maintain survey readiness in the acute care and ambulatory care settings and implement
mandated changes by multiple different agencies, such as, JACHO, CMS, MIOSHA, and CDC.
Provide education to all staff regarding infection prevention and control practices and work in
consultation with department leaders.
Responsible for the identification, prevention, investigation, reporting, and controlling of
infections and communicable diseases.
Develop, collaborate, and approve policies and procedures regarding infection prevention and
control.
Analyze data and implement strategies to decrease the likely hood of healthcare associated
infection within our organization.
Collaborate and consult within various healthcare departments to share information and
coordinate on new ideas.

Bariatric Care Coordinator (Interning into Infection Control) Mercy Health Partners
Muskegon August, 2009 August 2010
Abstracted and uploaded data relating to bariatric surgery cases into internationally and locally
recognized bariatric healthcare organizational initiatives.
Developed and implemented process improvement initiatives within the organization relating to
the bariatric data retrieval process, improving patient follow-up documentation from a 20% return
rate to a 90% return rate.
Collaborate with various team members to share information and coordinate ideas.

Staff Nurse Mercy Health Partners Muskegon June 2004 Aug. 2009
Patient Care Support Mercy Health Partners Muskegon 1998

Programming and Software Skills

Microsoft Office 2010 & 2013 (Excel, Power Point, Word), Vista, Microsoft Access, Power Chart
EHR, Policy Tech, Health Quest, NextGen EHR.

Education
Bachelors Degree in Nursing Ferris State University, Big Rapids, MI 2015
Associates Degree in Science (Registered Nurse) Muskegon Community, Muskegon, MI 2004