Document Control Information

Document Details
Document Name

ITILv.3FoundationSample2_ANSWERS_v3.0.doc

Purpose of Document

To provide the answers to the ITIL v.3 Foundation Sample

Paper 2 for ATOs and exam candidates

Document Version Number

3.0

Document Status

Live

Document Owner

Nikki Kelly

Prepared By

ITIL v.3 Examination panel

Date of First Draft

25 May 2007

Date Approved

29 May 2007

Approved By

Jessica Barry

Next Scheduled Review Date

July 2007

Version History
Version Number

Date Approved

3.0

29 May 2007

Change/Reasons for Change/Comments

New Document

Distribution List
Version
3.0

Name

Title/Company

All ITIL EIs and ATOs

The APM Group Limited 2007

ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is
Registered in the U.S. Patent and Trademark Office.
ITILv3FoundationSample2_ANSWERS_v3.0 29 May 2007
Version 3.0 (Live)
Owner Nikki Kelly

ITIL v.3 Foundation Examination: Sample Paper 2

ANSWER SHEET

Answer Key for Exam Paper: ITILv3FoundationSample2_ANSWERS_v3.0.doc

Syllabus Ref

Syllabus Ref

01-04

21

05-06

02-07

22

03-01

08-02

23

05-04

02-02

24

05-04

06-02

25

02-11

06-01

26

05-05

05-08

27

05-06

05-08

28

05-07

03-26

29

04-10

10

04-01

30

05-03

11

05-09

31

03-19

12

02-01

32

08-01

13

03-33

33

07-01

14

05-02

34

04-03

15

05-02

35

04-09

16

01-06

36

04-04

17

05-09

37

06-02

18

05-02

38

07-01

19

01-01

39

04-07

20

04-05

40

07-02

The APM Group Limited 2007

ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is
Registered in the U.S. Patent and Trademark Office.
ITILv3FoundationSample2_ANSWERS_v3.0 29 May 2007
Version 3.0 (Live)
Owner Nikki Kelly
Page 1