Method 1:

You wont be able to connect to a computer that's asleep or hibernating, so make sure the settings
for sleep and hibernation on the remote computer are set to Never. (Hibernation isn't available
on all computers.) For information about making those changes, seeChange, create, or delete a
power plan (scheme).
Method 2:
You may check if the below steps assist a.Open System by clicking the Start button, right-clicking Computer, and then clicking
Properties.
b. In the left pane, click Remote settings. If you're prompted for an administrator password or
confirmation, type the password or provide confirmation.
c. In the System Properties dialog box, under Remote Desktop, select one of the three options,
and then click Select Users.
d. If you are an administrator on the computer, your current user account will automatically be
added to the list of remote users and you can skip the next two steps.
e. In the Remote Desktop Users dialog box, click Add.
f. In the Select Users or Groups dialog box, do the following:
- To specify the search location, click Locations, and then select the location you want to
search.
- In enter the object names to select, type the name of the user that you want to add, and then
click OK.
- The name will be displayed in the list of users in the Remote Desktop Users dialog box.
Refer to the below link for further assistance http://windows.microsoft.com/en-US/windows7/Why-can-t-I-connect-using-Remote-DesktopConnection
http://windows.microsoft.com/en-US/windows7/Remote-Desktop-Connection-frequently-askedquestions
http://windows.microsoft.com/en-US/windows7/allow-remote-desktop-connections-fromoutside-your-home-network
http://windows.microsoft.com/en-US/windows7/Connect-to-another-computer-using-RemoteDesktop-Connection

Hope this helps.

Thanks,
Meghmala Microsoft Support
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