Chi bién Kim Hyeon-ju + Lee Hye-jeong David S. McCormick + John Boswell Chuyén-ngi phan chi gidi L@ Huy Lam ic] NTV sui xukt BA TéNG HOP Cong ty TNHH HANH PHO Hé CHI MIN Nhan Tri Viét ‘@xtroom.com/forumTomato TOEIC WRITING FLOW ‘Copyright © 2009 Neungyule Education, Ine. Published in Vietnam, 2009 “This edition ig published in Vietnam under a license Agreement between Neungyule Education, inc. Korea and Nhan Tri, Viet Co., Lid. Vielnam through Imprima Korea Agency, Korea. Ail rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ‘oF transmitted, in any form of by any means, electronic, mechanical, photocopying, recording, ‘or otherwise, without the prior written permission of tha copyright owner.Prologue seve ing Hu nbu ai caing biét day 1a “hinh thie tip din’, toy nhién hay xem edu sau day: “T'm leaving in a few minutes. See you.” ‘Vi ngudi déng nghiép phai tiép tue 6 lai van phong lam vige, nén ban da dé lai tin nin xin 161 vé vige ve trade, Vi vay, ban da gi lat cho ngudi ban dé céu-trén, 6 o6 nghta as "TOI 58 @i ngay day. Hien gp lai sau me!” Khi doe cau naiy, nhidu doe gia got dign hot: “C6 pha sach bi sai khong? Tat sao lai ding thi hién tai tip dién 46 diém dgt hanh dng trong tuong Iai?” ‘Chung toi da ting lo ling kiém tra lai xem edu trén ¢6 that sw bf 'sai hay khéng va két qua la a€ dién dat hanh déng trong twong lai gan, ngudi ta thudng diing thi hién tai tiép dién hon thi tuong lat, Day 1a itu oo ban vi ngudi hoe va sik dung tig Anh dé noi va viét trong thue té. Tuy nhién, ‘y6i nhing nguii chi hoc so qua vé ngit phap thi 06 thé cam thay xa la voi diém ng php nay. Day chinh la sy khdc biét gitta tiéng Anh “sng” va tiéng Anh “chét”. ‘Vi vy khi lat qua trang du titn ea Writing flow, ban sé g4p tua 48 Grammaring ma khong phai 18 Grammar, D6 khong’phaf 1a thuat nga do ching toi ty nghi ra ma Ja thudt ng eda Larsen Freeman, mot hoe gia ngon nga ving dung nguti My. Cau chinh xée va 6 nghfa khong phai o6 duge th vige img dung méy méc nhimg quy tée chung, ma Ja tix qué trinh suy nght tim eéch ap dung hing quy tde dé vao edch dién dat cia ban than. Nét eich khée, vot ngw-phap, ban khong thé dp ‘dung eiing nhie ede quy tée ging nhu dét vét cde cong thie toan hoe. ‘Néu duge yéu edu viét bat tiéu Iudn dat khodng 300 ti thi ngay-ed chiing tOi eng khéng dim bio minh o6 thé vit ding hét timg cdi trong bai, nhung déy laf la did ma rat nhidu ngudi hoe tiéng ‘Anh lo lng. Ban nén bé di suy nghi phdi chim ehi luyén tap tig edu trude réi mei chuyén sang vit bai van dai. Trong mot bat van, edu tao ella todn bai ¢6 tim quan trong tuong duong vit do chinh xde otia ting edu, C6 1¢ nhiéu ngudt nghf ring edu tgocia bai vin'tiéng Anh cing tuong tu nu tigag me dé eta minb, hung that ra, ngay ti phuong thie trién khai dén ede thuat nga trong bal van tigng Anh da o6-sy khde bigt. Mule d@ khde biét nay phy thude vio link vue ma bai vin dé cap dn; Dimg dot 4én khi han o6 thé viet chinh xe tat c€ cde edu big ting Anh rbt mot Juydn vist mot bai vin dai, vi nhw vay rét kh va rat lau d€ ban 66 thé vigt duce mot bat van tiéng Anh hoan-chinh. Cé phat higm gié ban dang tép viét-bai van chi khong phat vist cau khéng? New ‘ing nhu vay thi ban dang-agay cang hon thign kha nang viel van eda mink ma khong gap bat Ky khé Khan ndo Tap thé dau bép Tomato WritingWhat's on the M.E.N.U’? Starters Viét cau Preview Cau hdi viét logi 1 Recipe 4. ‘Ta thong tam: Danh ti Recipe 2. Tit trong tam: Dong tir Recipe’, Ti trong tam: Giei to Recipe 4. Tu trong tam: Tar bd nghia Recipe 5. Tirtrong tam: Lign tw Mini Test 2 bai 4a 18 24 32 50 Main Dishes 1 Viét Email ‘Thong tin eo bin vé email Preview Cau hot viét loai 2 Recipe 6. Hoi thong tin Recipe 7. Yeu cau Recipe 8. Cung edp thong tin Recipe 9. Than phién Recipe 10. Dé nghi, got y Mini Test 2 bai ove atiantiivl 66 70Desserts M al n Actual Test Lishes2 = Actual Test 3. Viét bai luan Actual Test 4. ‘Thong tin co ban v8 bai luan 162 Actual Test 5. 308 Proview Cau hit viét loai 8 170 Answers 321 Recipe 11. Tim viéc lam 172 Recipe 12. Sinh hoat céng sé 188 Recipe 13. Sép xép cing viee Recipe 14, Tré thanh nguh tai gibi Recipe 15. Té chife sinh hoat ed nhan Mini Test 2 baiCau tao cla séch Starters ‘Bai Lugo 300 tiv cing bat déu to mt chu, STEP + Grammaring Phin nay khing chi gop ban luyéa vit elu ‘hing, sn con ip ben diém dat mdb tinh, hotng bing abiéu fy Kha aha. STEF 2. Sentence Power Mini Test Bhng sich hye v8 luygn tgp ing phoong hip, “Thiam al bli test v8 ew hi vit og 1. ‘ban. s8 viet ef than thao. Main Dishes 1 ‘Viét email ‘Trinh bay #0 rang que ba bud, think thin tating dén viet gmail tra le. About Ernait ‘Sip xtp mhimg edch didn dat thing ding va hin the o5 hin ia email trade Mhi bat da ‘viet mat email thye 1, 5 saw. nharitrivide ArmSTEP Brainstorming STEP 2 Paragraph Power ‘Tuy theo chd 48, ding nfo tim jing dé ‘Diy 1 gai doan ban din de ¥ tating a 9 thé bla nok dng yeu el. sich io dog vin, aera * ig: ‘STEP 3\Writing Emails Mini Test Lyn tgp vit email td ii theo yéu edu lia ‘Thi Tam hai bai tot v cau hdividt Topi 2. lu hai va abt gin guy din. Main Dishes 2 Viet bai lua ‘rath ay’ jim dab sh’ Cag gut ‘Meit fadiny i rst chine chic bee: ibn, dat ang Tg sath }STEP 1 Brainstorming tho quan diém ban & chon. ‘ng io tim jung c thé si dung lam eo si STEP2 Paragraph Power Bai logn hay phi ban ghm ede dogn van hay Phd ny gilp ban tp trang Iuydn tap efch vit ede doan vin md bai, than bl, vi Kt Info then ahidu ch dé kis aha & STEP 8 Writing Essays Laryén tp viet bai fudn ding thé thite va hit gian quy.dinh, Messerts 5 Actual Tests ‘yen tap lim cfe bei test eye te ‘mon viét TOEIC. Mini Test ‘Ti Jam he ai test vcd hii vit lori 8 ‘Sit dyng CD-ROM dé thye hath fam 5 bai test ‘rong moi tring gidng voi ky thi thye té, wwwenhantrivieticomCach sui dung sach Théi gian biéu 4 tuan giip ngudi hoc sach TOEIC Writing flow dat hiéu qua caoThong tin vé ky thi TOEIC Speaking & Writing ‘Théng tin chung vé ky thi TOEIC Speaking & Writing Hign tai'ky-thi TOEIC. Spaaking & Writing gm hat lnat: TOEIG Speaking & Writing kiém tra ky ang noi va ky ning viét; va TOEIC Speaking chi kiém tra ky néng noi. Thi sinh o6 thé chon mot trong hai loai nay a6 dang ky dr thi. 01 He thong ky thi Ky thi TOEIC Speaking & Writing duge tién hauh theo thé thie IBY (Inte>net-based Test); thi sinh sé lam bai thi trén may tinh tai nheing trang tém khéo thi duye ehi-dinh, O Speaking Test, eau ted loi cde thi sinh sé duoe ghi dm Jai; con d6i vei Writing Test, tht sinh sé am bat true Up trén may va phan tra loi 38 duge gui-dén ETS @ Hoa Ky qua dudng truyén Internet, Phan tra lon cia thi sinh s6 duge cde chuyén gia cla ETS true tiép chdm diém. 02 Diém 86 eesti 4, Phuong thite tinh diém (Scoring) fog Diém sf cia bai thi TOEIC Speaking & Writing duoc tinh ring; #6 diém tii da cho mbi ky ning la Bj 200 didm. Cap 49 8 la cap d cao nhAt cia Speaking B va cdp 40 9 la cfip d5 cao nhit cia Writing, 2. Thong bao diém Khodng 3-4 tun saw ngiy thi, thi sinh c6 thé xem diém qua trang Web do ETS chi dinh va thi sinh se ban -duge phiéu diém trong vong 7-10 ngity ké ti ngay cong bé diém. 9. Thoi han higu lve cia két qua thi ‘Ther han higu lye la 2 nam. Dé dy thi, tht sink Khong odin phat o6 did kien age biét mb hoe lie, tr ich, vx. Ww wri AhantiivietcomThong tin vé ky thi TOEIC Writing Test ‘Théng tin vé TOEIC Writing Test 01 Dae tring TOEIC Writing Test duge thiét ké dé danh gia kha nang vide trong mdi truing kinh doanh:quéic ‘€ cia thi sinh. Thi sinh khong nbuing phai didn dat duge y kién cia minh, ma cbn phi viét cde email lén quan gn cong vite hoac bai lun di khodng 300 tir voi chi dé trong tim xoay quanh eng vige va noi lam viée, Ngodl ra, bai thi duoe thyc hign tran may tinh, nén tht sinh edn phat ob kg nang dénh méy tiéng Anh thanh thao. 02 hoi gian thi va cm tao cia bai thi ‘Toit ian Dim 96 a phat 03 tif 30 phit 04 idm (cb eb 10 pit) 0 hit 5 dif 03 Chuan bj cho kj thi AL 2-Luyén vi len man hink duh m oi 4p each gidi thich y kién bein than va dua'ra ly 04 Chnén bj vao phong thi ThEalnh eo: thé chon mit trong hat budi-thh 9 mat tai phong Gi trude git tht 20 phul,, khang y lwtay then! an nov ke hi sinbse tide han thi mon vit ‘@xtroom.com/forumSeaver eg Seen acs Tauern gig | Re eee tine ny sic cau o'banll waiting Cu bat Hidelogl 1 View 1-5 Screen Man hinh huémg din cau hai viét loai 1 ‘Questions 1-5: Write a sentence based on a picture ‘Tong cdng c6 5 ctu ha Dieaotions: In thispart:of the testvou vil write ONE “SNPMOTE TS) sentence thet is based on @ picture. With each picture, you Ndi dung lign quan dé bite will be given TWO. words or phrases that you must use in hhinh va ngit phép 1a ede yéu your sentence. You can change the forms of the words and ‘6 auyét dinh diém si. you can use the words in any ofdet. Your seftences wil'be © Tidy chudn ade dinh 9 chioh Soe ads i nt phép = Ch dg vidt pai bao gen ch * the appropriate use of grammar and bai tirtrpng tend cho. + the relevance of the sentence to the picture. = S# bjt id trong eb 06 i ‘gt php itn quin Ant trong tin fn this part, you can move to the next question by clicking gs cho on Next. if you want to return to a previous question, click $b rir idm nf ob ii ng php on Back. You will have 8 minutes to complete this part of lita quan dfn toda bf tre the test = $8 kbd bi tr ion nob 1: hd trong phd ctu Kg lin Example Sample response gn dl tt ttm a cho, [Che ian is taking notes. ] @ Nii dung idn quan dn bie hish ~ Chu dg vit khéng cht mi 8 9g ange thd hig trong ble hinh md bua dg di of thé sy lua pi dung cia bie hin, ‘Tho pian dé tr 1815 cfu hai ta ‘@ phuit; thi sinh e6 thé sit dung men ine Ikhoding that gian chuyén ti ctu Glick on Continue to go on. ‘il miy sang cds hil Khe 8 ‘iciém tra va sila di ngit phip néu eb,‘Screen 2 Man hinh tra l6i cau hoi xudt hign khi ban nhdp chuét vao Continue (@ Screen 1) Directions: Write ONE sentence based on the picture using the TWO words or phrases under it, You may change the rms of the words and you may use them in any order, woman / work ut Paste Und 1 Redo Not vist cau tra lot hi vide cia tra 1st (© Ban phils ung hai ty trong ‘hm dae cho dus bik inh a ‘it mel vk ni dng cu 86 pi lien quan én bi hia © Ban oth vide mt cu ton dn nu si dg thich yp bai titrong tin due cho Phin bé thai gian ~ Thi gian din cho ¥ 6 chu hi 18 phi; «6 nghis fa ben c6 1 phit, 30 iy cho mii cha, Ty nbitn, bam nfm dnb 1 ph cho mbi edu 909 pit eb lal a kif tra vi aa 1S ng phdp, Néx 6 ctu nio tpn Khing thd vit trong ving 1 phat tht hay chuyéa sang lie cu kde, ri 9 quay Tai edu 46 trong Khodng thd gan cn hi sila chita cd tr ei © Ban ob thé wi dung cfc cing as 18 try Kh vit ch rd 1 48 tt Sign thi gan, Ching ban, ban bth lt (cui) nhing chb cl tilt € din (pase) vao ei ban mun, © Trong phn cu ot trong tim, ban hing due phép phgm bit cd 18i no, nga ci chink th ‘ivi, ben en phd dj bigt ci 9 én phn ny.Thi sinh sé xem mot bifc hinh va hai ty trong tam vé bite hinh dé. woman / repair 4 Bic hink nay chup hai ngwii phy ma dang ita xe hoi. C6.nbiéu edch 4@ mo ta noi dung cia bie hinh; toy mhién, diéu kign dat ra la ban phai sé dung hai ta trong tam duye cho. Cée ban dé nght ra dupe vai cdu rdi phai Khong? Hay xem nhiing vi du sai duéi day. 1 Awomean repat 2 The women is repairing the cat 2 Two women are checking a cr by opening the hood 4 One woman is looking at the engine. Another is repairing it. Ban cé tim ra cdc ché sai khong? © 1 Caw nay sai vi trong bie hinh ed 2 nguét phu: mi; ny a, sé ca dong tix ropalr @ trong cu khong phi hyp véi-chi nga-s6 it va cau thiéu tae te vi dng ta chinh repair la ngoai dong tit (transitive verb) 2 Chi nga-cda cau 1a sti nhiéu-nén ding ti phai la-are méi pho hop. 3 Diy 1a mot cau hay nhung thiéu tir trong tam repair. 4 -Mae di ban duge phép viét mt edu theo ¥ eda ben nhung yeu cau dat ra ta hai tir trong tim phai nfm trong cong mgt cfu Hay xem nhiing cau mau ditdi day. 4 The women are repairing a car. Ning ngul phy nit dé dang sia xe 2 The women are bending over the car to repair it. Nhing neudi phy nit 46. dang cat ngudt dB sila xe. 3 Two women are repairing the car by opening the hood Hai ngudi phy ait dang sia xe bang cach md ndp caps xe: 4°One womain is looking at the engine and another is repairing it d-dang nbin vdo dfing ea cbr: ngudi kia dang sida Mot ngui ph 8 ox jae wweinhantrivietcom& Trong bite hinh 1a mot ngudi phi ma dang-niét chuyén dién thoai va ghi chi vao cudn s6 tai phong lam viee. Te'trong tam oa bite hinh nay o6 gi Ikhae'vei tir trong tam eta bute hinh trade? Mot trong hai tir trong tam la because, vi vay: ban phai gta thich ly do cho hanh déng cia ngwoi phu no. O'trudng hyp nay, ban phai suy ludn tinh hhudng dé viét edu thieh hop Hay xem nhitng vi du sai dutdi day. 21 The woman writes a note because needs to remamber something. 2 She talks on the phone while writing a note. 3 The woman is writing because she wants to remember. Ban cé tim ra cac ché sai khong? © 1 O caw nay, ménh dé di'saw lien tt because khong of cha ng 2 Caw ndy of edu tric net php duing nhimg khong st dung te trong tan because 3 Caw nay thiéu tie tir-sau ding tu write va remember, Hay xem nhitng cau mau dudi day. 1 She is writing 4 note because she doesn’ want te forget anything, Co dy dang ghi chit bot i 08 dy kt gut: mgt didu ado, ne Fd 2 Because she wants to write a message, she has opened her notebook 3 She is writing i jotebook because she needs to record a telephone message ‘4. She is writing down what she's talking about on the phone because she needs to recorwoul 01 Grammar ng idm bat cdc hinn/thdi da dang.va vai tré cua ting tu loal trong cau i, dad Cae baw bu bist 06 8 ti loal trong tiéng Ark: dunb ti, dong ti, tinh ti, trang a, ot ti, Lien tr va tir ed thin, MOi ti logi déu déng hong vat tro nhat dinh trong Kem brie hinh dudi day. wan ed thé dé dang nhin théy mot con ché ngbi-canh mot ngudt din ong; tuy ab n khong thé nét 1a dog man sit boi vi ban phi stk dung tt vung theo cde quy: tie inh khi than lgp edu, cht khong phat sp xép tir vumg tuong ting Iai vot nhan oo thé tao ra mot edu tiéng Anh hodn chinh. Case quy tée d6 duoe got la *ngt phap in’, G phan nay, ehting ta sé tap trung xem xét et thay 46i hinh thite'va vai tro iu, bat dd Le be Jogi dau tin: dan ta titlogi quan trong trong 1. Vai trd cia danh ty trong cau Iai bite hinh trén, thik nghi vé vai tra cla danh te trong céu la gi va of ging st dung ta trong tim duage cho dé tgo.thanh mot-¢ () Chit ngit A dog is sitting next to a man(2) Tée tir pat/dog The man is patting the dog. ‘Ti trong tam dé thay déi, Bari-cdn luu y rang dong tu pat @ Ta tigdat dong tu, én phdi ob d6t tuong'di sau dong tir nay. O day, danh ta dog dong vai trd te tt ctia dong ti pat (9) Tic tir cia gigi tir dog / next to Aman is sitting next to his dog. Te trong tim dupe eho'la danh tit dog va gigi tir next to, Didu ban edn lim y 6-day la theo sau gici tir phat la danh tw howe det tu; vt vay, theo sau next to phi la dog hoe man, Ngoai eau mau trén, ban cing cd thé viét: A dog'is’sitting next toa man hoa A dog is sitting next to him: 2. Sut thay déi hin thai cia danh tt So véi dong ti, hinh thai cda:danh ta &-trong cu Kling thay adi ohidu; tay vay, cong 6 mot 86 diéu ban can hm y, (1) $6 cia danh tir person /talk’ ~~ ‘Three people are talking to each other. ‘Diém khée bidt lon nhat giite hat bite hinb trén la’sé huong ngudi. Bafe hinh thit nbét chi oé nipt agin phy ai, vi vay tir trong tam van dune itt nguyén 1 woman; trong khi dé bie binh thik hat ¢6 ba ngwet, vi vay ti trong tim duye thay dBi ta person sang three people (people 1a danh tis6 nhiéu cia person: Didu 46 of nghia la tay theo 26 aia danh ta, mao tie va hinh that eila danh te 6 thé duge thay dét cho phu hop: wna nna(2) Danh tit khong dém duge boat / water A boat is in the middle of the water. C6 g4 Kae biet gita hai ti trong tm boat va water? 6 cau t78n, boat 1a danh tit Aém dugo, vi véy ban o6 thé viét a boat, Tuy nhién, water 1a dah tir khong dé duge, Lame ring trong tiéng Anb, danb tir khong dém due khong e6 hinh thde 66 nhiéa va khong thé di véi tis lugng nhu a, one, «. 3. Danh tir va ty han dinh people / wear » Allthe people are wearing helmets. ~ The man on the bench is wearing a helmet. ‘Ti han @inh di voi danh ti 46 lam cho ¥nghfa cia danb tit due rb rang va sing dong hon. O eit m&u thir nbat, all the people cé nghia r6 rang la "khong bd sot nguoi néo ca, ¥ nghta Khe vii khi chi si dung people mot edch chung chung, O eau mdu thit hai, khi ding the trade denh tiv man, bani 6 ¥ xée dink’ ro nguoi dan ong dang ngdt ndt ngudt nao khae tren bang ghé ma khong phai 1af 02 Sentence Power Luyén tép cdch sit dudo. danh tt dé tao cau ‘Chon mt trong ede tir trong tam duoe cho, dién vo ché tréng mot each thich hop. Ban of thé thay 46i hink thai eda danb tir néu cfm thiet (Mi ta cht dite sit Aang mg Lan.) ch has just gotten off the school bus. [bus / wood / front door The door to is still open. 8 are behind the bus. " © The girl got out at oeab front door cil iil / got offing (xe ig)! ohind diag sax man / people / business suit / building | are standing in front of a building. is wearing a darker suit than the other. © The people are dressed in formal « The man is meeting someone outside \Vooabs in front of ting iin | date (wa) sd business: suit bo com eding 63 outside ben ngodi TS ‘AtThe) git has just gotten off the schol bus. ©) The door to the bus is sti open, The woods are behind the bus, [Diop sahil @ The git got out atthe front door. 2 © TwotThe} people ave standing in font ofa building ‘One rman is veering a darker sult than the other, fone the ather=1 assed informal business suits, The man is meeting someone outside theta) building Be 1 = The people are wwe. nhantiivieticom Pa ‘@xtroom.com/forum‘ fish / ice / price / merchant : are lying in four lines. You can see displayed clearly. ¢ uses ice so he can keep the fish fresh. EE 2 Wo can see ditferent kinds of fish on ‘Vocab tie idm /cisplay ions bly! woop fresh git co ie man / house / machinery / and ‘The man is operating comes with a lot of land. ‘The machinery is being used to dig up a is working In front of the house. ‘Voeth: operate did iin come with xu hid cing ei and dit (8g up tio tee clothes / wall / sign / balcony is hanging on the wall above the clothes. 2 There's a balcony sticking out above are displayed in front of the wall. 2 A bunch of flowers is hanging under Vocab: sigh bin Mio, hang on the wall reo tr tee / sek out hid ra Fish ari ying in four tines, stv dank esd 98 whl ‘You can se the prices visplayed clearly. The merchant uses ice 80 he can keep the fish fresh. We oan see different kinds of fish on ie. ‘The man is operating the(some) machinery. The house cores with ¢ fot a land. “The machinery is being used to dig up thelsomel fand, A(The} man is working in front of the house. ‘AThe) sign is hanging onthe wall above the clothes. There's a balcony sticking out above althe) wall. The(Some) clothes ave displayed » Iront of the wal. ‘A bunch of flowats is hanging under althe) balcony, 2 ‘@xtroom.com/forum01 Grammar/ng Ném bat cdc Hinh/thai da dang,va val trd cla ting tl: loai trong céu 1, Vai tro ctia dong tt trong cau (1) Vi nga food /use ‘They are using knives and forks to eat their food. Vai trd tiéu biéa nhét cia dong ti 1a dién ta trang thai hode hanh dong eda chil ngtt trong edu (Xem cach ding cia use 6 cau tren). (2) Tic tir Dong bi eon 06 thé dong vat trd cde tue ti, Tét nbién, v6 vat tro nay, dong tip thay déi hinh thai (Nem each ding cds danh dong tt eating & edu dudi day), enjoy /eat They enjoy eating their food.(3) Tur bé nghia Déng ti cung eo thé dong vai tro tit bé nghia trong cau, tuong tir nhw che néng ctia tinh to hode trang tw, Tét nbién, véi vai trd nay, dong tr pha thay déi hinh thai Xem bile hinh duc day. sit / newspaper He is sitting down reading newspaper. Bue hinh chup mot nguot dan ong dang mgdi doc bao trén bang ghé. Ban of thé mo'ta sit down and read @ newspaper. T h ndi khie den ian va higu qué hon. Khi mugin 4 hoi, ban e6 thé sit dang edu viding lien ta and. Law y mge dd ¢6 hinh thite ging nhau la thém-~ing'sau dong to nhung danh ding ti ding vai trd dank tt trong eau, cin phan tir €éng vai trd tt bé nghta, in dat cde anh ding xdy ra dong tric phan tu nhut 6 cau méu trén, Ngoai ra, edu trie phan on. duge sit dyng 4é bé nghta cho chi ngu. Kem vi'dy a ‘The man holding a briefcasa is walking, Chiing ta &@ phan tich trudnig hop khide et dung hin thai bién 6i eile ding tir dé 6 nghia cho cau Hay xem Iai brie hinh nguéi din: ong dang ngéi doc bdo trén bang ehé: sit / look He sat down to look at the newspaper. day tie trong tam 1a hai dong ta, Now ngit tren ghé 1a hanh dong didn ra trede tha ban o6 thé vidt la ngbi xudhg dé dye bdo bang cach diing cum to + at {o-+ infinitive), chi mue dich hoge ¥ dink. ig ta nguyen mde2. Sut thay déi hinh thai ctia dong ti i, dong tie IA tit Toai bién d6i hinh that nhiéu nhat boi vi déng to thich cho Trong tit e@ eat thuing dign dat nhiéw thong tin khde nheu chi bing mot ti, Cé ba ly do gi sir bién dé hinh thai cia dng tt sau day, (1) Bién 461 hinh thai theo s6 ciia chit ngit person / fix: person / fix A person fixes the car, Two people fix the car. Hai brie hinh tren déw chup enh ngudi ta dang aia xe; tny vay, 86 hang ngudt trang ‘éi bie khde nhau. @ eau méu thit nhdt, cha ngo la danh te 36, vi vay dng te chinh $6 dubi -e)e (thi bién tai dom); trong khi d6 chi mgd ¢ caw mau tht hai la dank t ohiéy, vi vay dong tix chinh khong e6 du6t -(0)s. Néu rmuén dién dat hinh dng @ thi liép din, ban phai bign dét dng ti be phu hop y6i 86 cia chil ng nhix sait: A person is fixing the car va Two people are. fixing the car. (2) Bién déi hinh thai theo cach ee The car is being fixed by anengineer. The car is being fixed by two women,(3) Bién 46i hinh thai theo thi Dong te bidn d6t hinh that'd6 dién dat cae thi Khae nhatw nbu: quia Kin, hin tai, twomg lai, tiép dién, hoan than. Digu quan trong 1a ban phai si dung thi thich hop timg tinh hudng cu thé Xetn bue hinh dusi day toad /#runk They are joading their groceries into the trunk. Biic hinh thé hign cénh hai me con dang chat-hang vao cp xe hot Hanb dong nay dang way ra, vi vay 6 c&it mu, thi hign tai tigp din be + ~ing duge ai dung. ‘Tuy vay, néu tir trong tam la finish/ grocery thi hin thai dong tit-sé Khe finish/ grocery —_ ~ They have finished their grocery shopping. Trong trang hgp nay, hanh dong chink khong edn la-chat hang-vao c6p-xe, ma 1a ket thie vige mua thu phém; vi vdy, ban khong thé sit dung thi tip dién, ma phai dung thi hién tai hoan thank (have + phan tu-qud kin) dé dién dat hinh dong dd xay ra réi Néu phat huy tri tudng tugng, ban ¢6 thé viet cfu nhu sau Once they have finished shopping for groceries, they will head home. Faviahantiyiat.coMie dit su biéh df hinh that eda dong tir kha phuie tap, ahungnho vay; ban méi cb thé didu dot ede thi khde nhaw. Hay luyen tap thém vai vi dy.vé thi vA céch. Xem biic hinh dudi day. park / bike Buc hinh chup mot chiée xe dap dang déu ghn gée cy. Néu dung xe dap 1am chii-ngu thi ban 06 thé viet cau nur sau: The c@ is parked next to the tre voi thang bite hinh mo ta vat ma khong chi ro nguii thye hign banh dong, ban nen diang dang bi dong dé viét edu. ‘Tuy vay, ban cling c6 thé vide edu, eu dung elni-nga chi nguot néunghi dén tinh hudng truce khi chide xe dap duce dmg 0 day. R6 rang mot ai d6 dé thue hién vige nay. Someone has parked the bike by the tree. Néu chit ag 1anguor tht ding tut phai & dang qué khet hode hign tai hodn thanh do hanh dong 1 vige 4 xay ra trade 46. ‘Thong thudng dong tt od ede hinh thal sov: # Ding tir nguyen » Dang. Ludi =(@)s » Dang qué khit @ Phan‘tirqud khit Phin tis hign at Diorig i nygayerr man 6 to02 Sentence Power Luyén tap cdch sd dug dOng ti dé tao cau f ‘Chon mot trong cae tie trong tam duge cho, dién vao-ché tring mot cdch thich hop. Ban 6 thé thay 4éi hinh thal eta dong ti néu cAn thiét Mai tr chi dive sit dung 1 er sit /talk / review / hold Thay are about a project. They're on the steps > The people are up pieces of paper, 2) The businesswomen are a report Voeabe voview sem lv / pret di sin stopa ic tam ep have / cross / take / walk 2 The people are the street. One man his hand in his pocket ‘The pedestrians are across the road. ® They're 3 break from work. iy | eons dé bee ua bnonk git Vocab:-pedostian my Rallcblitin + 9. They a0 talking about a project 2 They're sitting on the stops 4 The people 279 holding up pieces of paper: @ The businessiwomen are reviewing a roport 8 street ‘One mai has his hand in his pocket. 2.0 The poopie are crossing ‘The pedestrians are walking across the road, They'‘e taking & break from workgo / demonstrate / lean / use » The men are over a problem with their project. Both of the builders are onthe workbench » They're tools to help them build something. One manis how to do a task. Voeah: demonstrate gs ich auld Hy x / workoonc ia tho my, tho sit / hold / show / work They're ona project together, The laptop is on the desk. ‘The woman is a glass of wine in her left hand She is him something on the computer, ‘Voeabs show cho xem /aptop (computer ma tink x ‘ocoupy / dress / hold / lead The man at the head of the table is the discussion. 2 The meeting room is currently The employees are a meeting. } The people are all in professional attire. ‘Yoeab? occupy eign /at tha head a the table iw iis Lomployeniinnign ane yan doy rane phx the ian are going aver a problem with tholr project © Both of the builders are leaning, ‘on the workbench, They're using tools to f demonstrating how to doa task 4 They're working:on a project together: Tha laptop is sitting on tha desk, ~ The woman is holding 9 glass of wine in her left hand, Sha is showing him something on the compu ‘The man at the head of the tabla is leading the discussion, “- The meeting room is currentiy ‘occupied. The amployeos are holding 8 meeting, ~ The peop! professional air. thain build something, © One-man is, are all dressed in ‘@xtroom.com/forum01 Grammaring Ndm bét cdc hinh thai ¢a dang va vai tré cua ting tt loal trong cau Gidi ta la to loai dage st dung thatmg xuyén trong cau, nhung Khong phainguot hoe tiéng Anh nde eng o6 thé d& dang néu rb vai teb can git ti. Ngbfa den eda gidt tur— preposition 18 dpe dat d trude vt gic tir thuoug két hop vi damb tit hode dai tu dé bd ghia eho danh tirva démg ti, hedc Két hop voi dong tu dé tyo re ede cum ti 06 nghta chat dint 1. Vai trd etia gidi tt trong cau (1) Gioi tir + danh tit Givi tr ket hyp. vat dan tirdé dibn dat mdi quan be vi tri giua ede Ai tuo, Xem thie hinh dist day va o8 ging nghi vé mét quan hé vi tri gida ede 461 tuong wi haw,man / behind The man is standing behind the woman. @ woman /nextto ~» The woman is sitting next to the dog. @dog/in front of — » The dog is lying down in front of the table. Some glasses and dishes have been @ ) glass /on placed on the table. There are four chairs arranged around ® chair / around shetable; Nam gidi ti duoc st dung trong cde vi du trén déu 1A ede gt6i ti thong dung trong tiéng Anh Hay luyén tp xde Gin vj tr eda dé tong trong bute hin dé vidt cfu (2) Cum dong tir get /on ‘The people are waiting to get on board. Buc hinh trén m6 {4 cinh nhiéu nguid dang ding ché Jén-téu. Khi nhin vao bute hinh va ti trong tam, ban o6 nghi.ra cam dong-tir get on khong? Cum ding ti get'on / get off chi hanh dong len/xubug ede phuong tién giao thong: Cae com ti tao thanh te dong ti va gi6l tw ote trang ti (vi du get on / get off) duge goi la cum ding ti, Hau hét ede dong tico ban déu 6 nhién eym dong tir khde nhaw, Yara ey The girl is sitting at the computer. ‘Trong tring: hop nay, ban phai ding cum dng bir sit at dé vigt edu m6 ta buée hin, Ngoai ra, cuni déng tirnay-cdn xuét hign d ede thanh ng nhu sit at a desk, sit at a table: Yamiwinhantriviet com. ‘@xtroom.com/forum2. Su bién déi hinh thai cla gidi wr i tit duge tao y bien déi hinh thé. Tuy vay, bs Gleb Khong f, instead of, thanh tit hai tt tré len 46 dign dat mét y nghta nhu ne: hole in front of next to / stand ‘The man reading the book is standing next to the shelf. Neoai ra, ban phat nhé ring dai tit ding seu gi6t th phai duge déi sang dang dat ti tie ti,|, i , 02 Sentence Péwer Luyén tap cach su dufig } gidi tu dé taocdu Chon mgt trong ede ti trong tiim dupe cho, dién vio ché tring mit each thich hop, (Méi tat chi dupe sit dung mot lin.) in / at / on / in front of ») They are standing just the car, @ The young man is holding some cleaning stuff his hands. ® The older man is putting his hand the other's shoulder. There are bushes the back of the cen oes: hots cn, di Ycloaning sut uy by / on / outside / to each other. They‘re waiting the traffic lights. The men are standing the sidewalk. They're having a conversation an The businessmen are talking office complex. Vocab: businessman wha dow nuh tate Koh de ‘office compo 1 They are standing just in front of the car. @ The young man is holding some cleaning stutt in hs hands. The oider man is putting his hand on the other's showider. “ There are bushes at the back of the'car. 2. The businessmen are talking to each other. 2 They're waiting by the trelfic tights hen are standing on the sidewalk: = They're having a conversation outside an office complex @xtroom.com/forumbeside / on /in / through » There are buildings the other side of the river. i The park is right the river The river runs the middle of the city. @ There are no clouds at all the sky. ‘Vocab: bese bai cunt / ight niayY mide of @ gia i loud ty in/ of / behind / at The people are looking a road map. ® They're standing up the front seat of theircar. © The caris in the center afield. @ There are some trees the people. Vocab: oad map hair cht duciny ? coat ced ug / Hold dink dng ‘on / next to / along / in D The fence runs the water. 2A couple of people are standing ‘the wharf. *) The lampposts are the fence @ There is a large white buildi the background. Woenbs tence este whats! lampposts ‘There are bulaings on the other side of the river ‘Tha patkis right beslde the river. ‘The siverruns through the middie of the cy.” © Thess are no clouds at all n the sky. The-peopte ore lvoking ata road map. © They're standing up In the front seat of their ca The eat isin tho center of afield ‘There ate some trees behind the people The force runs along the water. A couple of people are standing om the whart ‘The lampposts ate next to tha fence,» There is @large white building in the background ‘@xtroom.com/forum,01 Grammaring Nm bat cdc ninh/thal fa dang va vai trd cia tung tt loaltrong céu Cé hai ti Joai bé nghia tiéu biéu: tinh tit bé nghia cho dank tir va dat ti trang tu bé nghia cho dong ty, tinh th, trang tir va todn bo cau. |, Vai trd ctia tit bé nghia trong cau (1) Vai trd bé nghia cho danh tir cia tinh tir difterent/ horse > The horses are different sizes. window / open One of the windows is open. wh tie nhung eich dung cia ehting ¢6 su sina cho danh ta, tinh ti cO-thG diimg teude dank tie (vi du thie 10 Ini git (rong caw trtie“be + tinh ti" (vidu-thut hat), O ed hai nh tis khang bide. di vad tro cbr bd isuit/ blue The man in the business suit is-nextto the woman in the blue jacket. Trong truong hep nay, cum gidi 18 next to déng val trd tinh tk trong edu. Lara ¥ Ta Khong niuing:es cée tinh tir rieng 1é-bd nghia cho danh ti, ma-cén.o6 cde cum tinh ti (xetn vi du tren). eartirow Many shopping carts are lined up in a row. ‘Khi nbin vao bite hink, ‘Trong truéng hop nay, cum gidi UF in a row déng Vai ted cda cum trang ti bé nghta cho dong tit line up trong cfu, Luu ¥ 14 Khong ohing 0d cde trang ti rieng 16 bé nghia cho dong tu, m4 cdn ed-cde cum trang tirixem vi du tren ne nghi xa duoe cum gid ti in a row khong? 2. Su bién déi hinh thai ciia ttt bé nghia ‘Truong hop:duy nhdt ma tinh tir va trang td bién d6i hinh that la kht chung duge st dung trong esc ed tre ed so sn bute hinh dusi day: horse /bia’ One horse is bigger than the other: ‘TH Efong 4m 1a horse / big, vi vay ban of thé vigt ed Mat con ngua to hem con ngwa ia. Néu mudn digardat § nguye lai, ban 6 thé wt: One horse is smaller than the other hantriviet.com (@xtroom.com/forumCu trie so sinh hon: tinh ti ngén / trang tirngén + -er + than + d6i tuong so séah Nem biic hinh chup hai-dita tré dang di xe dap didi dy ride /fast Ackid rides his bike faster than his friend. (C6 phai mot dita tré dap xe nhanh hon duia kia khong? Trong tracing hop nay, ban c6 thé sikdang trang ti-so stink hom dé viet edu. Tuy vay, ban edn phat law y ring vot nhang trang ti hoge tinh ti ed hai am ist tré le beautiful hoae patiently, khi viét cau so sanh han phii sit dung less hodc more, more /-choice ‘The store offers more choices than before. Bac hinh tren mo td nguét dan dng vita hin vao ede lont trét cdy dime trang bay, vila cut vui.vé, Ban cé thé si dung ta trong tam more / choice dé viét cu vi more 1a tinh ta so sdnh hun ea many / much bé nghia cho dazih ti choice. Hay ght nbd va luyén tap viét cau ¢6 tinh tit so sénh hon bé nghta'cho danh tir dking ngay sau né nbu 6 vi du tren| f sc 02 Sentence Power . } Luyén tap cdch su duy } ti bd nghia dé tao c: Chon mét trong cde ti trong tim duye cho, dién vao ché tréng mot cdich thich hop: Ban o6 thé thay déi hinh thai cua tu bé nghia néu edn thiét. MBi tit chi duye atk dung mt lan.) lable / different / bright i kinds of fruit are on display. 2 The produce is currently for sa ‘The food display is tit by lamps. @ Awide variety of fruit and vegetables is now. Vocab: avaliable cd shé ding ive hod Aight (8-8) chide sing produce: ot eorontiy hig nay / slight / stylish [neat /empty 0 The table has been set 2 The tableware on the table is very The wine glasses are different in size, @ The restaurant is at the moment, Voeabi noat ngdn ndp (set sip dt, don (bi J) I abloware bg dé dn at me moment va ie nay itare.on display. 2 The fresh produce is currently for sale. D The food display is brightly lit by lamps. The vessets wil stay there until somebody unties them. HiWhen} the viather improves, more people will want to go out on the water 4 hwo of the men are sitting down but orie is standing up. « Its hot eo. they have taken ff their jackets, One man is standing up because(since) there ‘srt enough spaco on the Eench, - SincelBecsuse) itis 6 nice day, the men have gone ta the perk. 5 The men hes gotten off his bicycle and he is locking at the building. «* He will get beck on 1s bevels when he is ready to leave, The building is in the sun but the man is standing in the shade... The ear parked in front of the fence needs to be moved er it could be towed away. a e‘Questions 1-5: Write a sentence based on a picture Directions: in this part of the test, you will write ONE sentence that is based on a picture. With each picture, you will be given TWO words or phrases that you must. use in your sentence. You car change the forms of the words and you can use the: ‘words in any order: Your sentences will be scored on ++ the appropriate use of grammar and * the relevance of the sentence to the picture. In:this part, you can move to the next question by.clicking on Next. If you want to Feturn toe previous question, click on Back. You will have B minutes to complete this partof the test Example ‘Sample response “The menis taking notes. ‘man /note Click on Continue to go on worwahi triviet.comDirections: Write ONE sentence based on the picture using the TWO words or phrases under it, You may-change the forms of the words and you may use them in any order, man / machineDirections: Writs ONE sentence based on the picture using the TWO words or phrases under it. You may change the foirns of the words and you may Use them in any order street / stand triviet.comDirections: Write ONE sentence based on the picture using the TWO words or phrases under it. You may change the forms of the words and you may use them in any order.Oe Directions: Write ONE sentence based on the picture using the TWO words or phrases undet it. You may change the forms of the words and you may use them in any order outside / so that nnbantrhviDirections: Write ONE sentence based on the picture using the TWO words or phrases under it. You may change the-forms of the words and you may.use them in any order. while / readQuestions 1-5: Write a sentence based on a picture Directions: in this part of the test, you will writs ONE sentence that is based on 2 | picture. With each picture, you will be given TWO words or phrases that you must | tise in your sentence. You can chenge the forms. of the words and you can use the wortls in any order. Your sentences will be scored on « the appropriate use of grammar and «© the relevance of the sentence to the picture. In this part, you canmove to the next question by-clicking on Next: if you want to return to 2 previous question, click on Back. You will have 8 minutes to complete this, part of the test. Example ‘Sample response “The man is taking notes. man /note Click on Continue to go on. Py vowwinhantrivietcomDirections: Write ONE sentence based on the picture using the TWO words or phrases under it. You’ may change the forms of the words and you may use them in any order lady / stopeta eS Directions: Write ONE sentence based om the picture using the TWO words or phrases under it: You may change the forms of the words and you may use them in, any orderDirections: Write ONE sentence based on the picture using the TWO words or phrases under it. You may change the forms of the words and you may use them in any order. operate / warehouseGe ey Directions: Write ONE sénténce based on the picture using the TWO words or phrases under it. You may change the forms of the wotds and you may use them in any order. room / before = ©xtroom.com/foruna ESDirections: Write ONE sentence based on the picture using the TWO words or phrases under it. You may change the forms of the words and you may use them in any order, work / now that 8omale | inh thite cia email Email la cach truyén dat thong digp phé bién tren toan thé gidt, vi vay edie: email déu eé phuong thite ¢rién khal tuong ty hau va khong lién quan dén nigon ngit sir dung. Tuy vay, ban cdn’phét nam vung edu teo dae trung cia email gui va nhin trong mot trudng kink doanh vi ching rat khde vét’email 4 aban. eee : i © Neti gl vi mgt nha Phin thé kidn thing tn vé nav, Fromm: Camie Lee gi nigh, 2€ mye, thot diese gli 1a To: Customer Sérvice Representative, pil fe tr ait bs email, Ch Vision Electronics: cdi de ga pn ny, bn bth xe Subject: Lesor printor fin ge 86 cb phi A tur hay ididng. O email kinh doanh, ngubi ta Bh td, ede vy ong i, vn: phn ‘ngubh pi va ngubi nbn, ‘To whom it may concern, Sh Ch chido hii ‘Diy ge xe a phn i ba email, Cu md lu thng ep nha a Sant: April 3, 6:22 PM. Dear + tea ngubi abin: Trong trating fp en apd abn Ug xe nb ‘hi, ban of thE ding cfu md lo To |.am interested in buying a taser printer that | saw on: hers tiny concer (che mp Your company’s website, | think it looks good but itis so ae sae Neon SW ‘expensive. Can you tell me about any special payment ‘Noi dung chink options. you. might heve?-And iit possible .send the Phin yi by hog pei printer 16 rhe et an overseas address? ee: ‘Thanks in advance, ay ‘Ket thie, Carte Lee. fa don gb hing ‘Than you vi ten eda fig “Tron érsal git Abi Ae, neu i 68, ‘thé shim dew vio sav tn ee min * ww. chanfriviet comvery formal formal fortnat informal Nhimg diém can hu y khi viét email Nhu da duge phan tich, email of edu tao “eéu chao héi + néi dung chink + Rét thsie” va didu quan trong la-xem xét méi quan hé gida nguon git va ngudt nhdn @é sit dung each dién dat thich hop nhat, 1, Cau chao héi Hinh thie mé ddu ph bién nkdt 1a “Dear + ten nguér nhan", nhung cach xung hd sé thay 441 tiy theo gidf tinh, mie 46 thdn mat gida nguéi pit va nguot nhéa: © Nguoi gifi va ngudi nhén khong biét ro nhan Dear Sir/ Macarn Nig bit i ta clang emai a oat Sir or Madam ig i Si Mat To whim i iy conéorn Ning bit 8 ng po ch bo ps an, ie * ‘Wiphan dich vu, ex, cba cdng ty, hen én ai dung edu nay ‘v@i nghid Gui cho ngnta co tess quam, Dear Tery Tavor Dew ase dug rc env hy i i ahi Hetio eto ln la eal nt ih be ‘Dear Me, Smith: $0 a de tr Go tro angi ats a Et ‘rong ong bn pho ng a bag ong Mrs hobs Ms; ‘ne: Bean ‘Chak viet igi ca Dear, i ng Me Ms Atte bo in lt Ag ig le Sang trom Rt dean, 5 ita ogg 0 gu heh mie ml gue bit a, ear Max ip shan ag tin Wo ATE all adit i ob 6 cage cian th Tage We 2M haa TiRe-ngelN (Hi) Davita2. N6i dung chinh Ban nén trink bay noi dung chinh mot cach don gidn, ngdn gon. Néu la email cdng viee, hay uve bé phén hoi than thét tiét, site khée, v.v. va di ngay vio trong tam. Noi dung chinb ctia email due bit dau nbu thé nao tiy thude-vao méit quan he gita nguoi gibt va ngudi nhgn email. cing oh ib ak LE bs Fite Cheha Hither CHL dng iba pdb ue HG thio Si Good morning, Mr White. ich chi bei: cho bigt. hi gian thaven't talked to you fora while, Khi.di lau thing viét email hn ahaw Cék dd bi i ang vo ip ah abi, Ghng so Agedch Vm sending this email to report that our contract wil be fished ‘ait email ag of October 1 | would like to tell you that our next statt meeting willbe held on ‘September 16, at 2:30 RM, ‘This isto reply to your email of June 10. (iw dae Thank you for your emel, ii iy tine tn 4 @PPFeclate your gift more ther | sen s5y hone Ht was a sreat pleasure to soend sometime wth you Please scaept my apologies forthe delivery del. ‘msony taidn't write you sooner © Céich truyén dat noi dung chinh ‘Hoi P Shave a few questions about your ad paths website. thing tin ‘em wertting te wakc yaw: about my work schedule fof nex rant. Yin du fm wondoring if you can find the time to gue us some guidelines ‘This is to request that you send us the catalogue of your next season's line Would you please send me an application form? vwawanhantrivietcom:Cung cp t'm going to-give you the information you Kii bit div ici i oly Nos ‘thing tin. asked for. The problem is that our hotel rooms aie hi ## cip din avd filly booked up during that season, We are pleased to inform you that you have been accepted to our accountng oper. ‘think you'd better pay your expenses by the end of next week. Why don't you check out other resorts for your holiday? | suggest that you Send us’ sample product so thet we can access ft saat ah [rhope-we ean discuss the sales promotion in the.near BE ach sé thin sn kbs on ‘future: tong I gi. | a0k forward to seeing you at the next employees’ pany Vil keep you posted with ‘the updated information. Please let us know your decision as soon as possible Teg obd quyét dinh’cda ngioi nhtn: ca * i. wite to you again later / Let's Keep in touch A 8 oath aay ib le very Cordially Diy lh hice hich bp abt. formal | Sincerely yours) Ban eh edn viét Sweray la (Besty Regards / iy lv cich két thie phé bid nhs, 6-tHE ding dae dem cing ifs: Best wishes ‘is etal pita bon be thdn thigh vei ahas, formsl Yours /Cheers Crh Kt thie email ny ch te dung pe hg gu 8 mh ge ‘bg thao thik i,(1 warming Cu hat viétloal 2 Viewo-/ Screen 1 Man hinh huong dan cau hoi viét loai 2 ‘Questions 6-7: Respond to a written request ‘Tong cdng e6 2 cau hoi (Questions 6-7) ‘Directions: In this part of the test, you'wil show how wali _Tiéu chun d6 dnb id vA'eho: ‘you can wate a response to1an e-mail. Your response wi ba idm Ha b6 cye, ning le tt rung, ‘scored on cht Iigmg va tinh da dang cia cea fdas : any oF you »©.Caftlumg va tah ds dang on ta. : ‘the. ce ‘your sentences, int soba tbe ey ‘ou da dang boo gbm clu don, cu ghép * organization, adie @ Ning ete rg ~ Bich pit xem thi sinh 6 Wi ning sf dong ng a dang vi hich bop ‘fi An buf hay Khdng, ‘You will have 10 minutes to read and answer each email. ‘Click on Continue to go on.Screen 2 Man hinh tra Joi cau héi xudt hign khi ban nhdp chudt vo Continue (@ Screen 1) Directions: Read the email below. From: Megan Plume, Project Manager To: All editors Subject: Changes to cover Sent: March 23, 6:21PM. Hi, everyone. I've decided we need to make some chenges to the cover of “Business Success,” the book we are scheduled to send to-the client for confirmation, | am look- ing for your ideas about how to improve the cover, 30 please email thern to me by the end of the day. Directions: Respond to the email as if you are an editor. In your email to Megan Plume, make at least THREE sugges- tions. {ut Paste! Undo | Redo Not viet edu tra lot ‘Thai iam: 10 phit © Dae mt email di Kinng 100 tt 8am de tah hig. D Nh de ya eu a i gut trong pha hog da, @ Vide email tré Idi theo yéu cfu. hi dpe huting din vi email cho ain © Nm th og chung cin on ‘bp email thOng qu neu (sau From), ng aga (sau To) va me ih i eal (na Subj), rng ht ring, Tryng ti ca ahi vid mal trong hy thi OEIC Khng pi ah gi xem ni vite kh ning tri hi ly Binh tha oa email, ‘md 14 dinh gid xem email 46 06 tayén dat eh ge ahdag agi dig nh yb edu, ti, db nghi, eung ofp thing tin, ve lién quan Adachi @ dap cho hay Ikhdng. Do 4, ban khing cf phai dé ‘in qu nid ohio thie ol ema, ‘nb iy tp trong ay ght vce 7 tag ita un dn eh wish iy dh A bt ch hifi trong nail ela moh.Ban nhan dude email. Hay mé ra xem nhé? eon ° Fifi’ Marco Facinni, Marketing Director “Lp tt email att Cherie Black, Marketing Representative lind ip i Sujet, Promotion opportunity Ban ta ngu nbd email, Zenit: March 23, 8:21 PM, abutng ban Bai? Bn la Cherie Black, hn vidn Hello Mr, Black; ep th | wel lke t offer you's promotion to the tele ot market) 4 15 do gi ema? Jing supervisor. You are one of cur'best performing em- |__| Gng iy muh hecho Ban i vd ployees, and I'rn sure you can handle this responsibilty. | ex hii thing cue ‘This position offers an excellant benefits package. Please —! contact me-soon ta let me know your decision. Noi dung yéu edu la git ‘Tri Ti cho itt bam 6 chip than Fagatis; ‘ge thang ee hay Kh, Marco.Facinai = Thong tin: theo sau From, To cho ban biét ngudi gi, ngudi nabén email va mh quan he gita ho, Ding bi que phan nay vi néu ndim duye tan cia nguos ‘g0i, ngudi nhan va cd chic vy, phong ban true thnde, ban sé cé thé dé dang hidu r6-duoe tinh hudng chung cia email, ( email nay, ban chi thay tén va chit vu eda ngudi git va ngwdi nhan nhung khong thay ten ola dng ty; diéu nay 06 ghia ring day }d-email get trong ndt hi efng ty: cia nguot gin email 14 Director, esi bp thude cp Ianh dao: sia cong 19 -CAN ow vee Ul ty ni 14 Reprosentative, nbn: vi han bi gia bo, nBan phai viét email tra lai nhut thé nao? [Directions] Respond to the email as if you're the marketing repre- sentative. In your email, describe TWO questions you have about the promotion. Gia si ban 1a aban vién tiép thi, ban hay wi6t entail tra lo, trong dé ban se hot hai van A, Lam ¥ la 6 edu héi viét email trong ky thi TOEIC thue té; ban phat hoan tat ba chiidé duge yeu edu & phan husnig dn, nhung 6 day ban chi edn t4p trung vo chi dé Hai thong tin ma thos, Xem email tra di mau dui day. ene Dear Mr. Facinni, 'm very interested in the marketing supervisor's rol However, before accepting the offer, | need to first ask a |-—* M8 ddu ‘couple of questions about the position > ‘Thy quan tm dn chev mat, ‘ung tl ho dius Hing. Fistly, was wondering which branich the vacancy is in. ‘would much prefer to stay in New York. Seconaly. can you Lo eens a ‘lease tell rie what hours | would have to work? | would 2 Tdi gin im vie rather not work weekends od Please get back to me as son as you can: ~~~ KE thie ‘Vai léng tri Iti cong stm chng tt. Sincerely, Cherie Black cd ~ Lum y ring day 18 tinh huéng-nhén duoe su 48 bat lén chite vy gidm sat tip. ‘thi (Marketing Supervisor) cho nén ban s& od thé phai chuyén dén lam & chi ahanh khae; vi vay, trong email tra Iti, viée dat edu héi vé not lam vige ya thd gian lam viée duge-xem la hop Ty. Ngoat-ra, email cua ngudi gut 06 dé cap dén cat dién kién khée nhwr phiie Ioi (benefits package), cho nén han od thé dt edu hét ey thé hom vé ede digu kién phuse li hoge lumg béng. ‘Lap luan dua vao thong tin trong email cila ngudi git sé rat cd ich cho ban khi dat va eau hét thfch hop trang email trd lei cda minh, www.nhantrivietcomBan thay b ling phat Ahong? Stay dat ctu hoi! ou Nhiing cach dién dat diing dé “hdi thang tin” Khi duge yéu cdu dat céu hdi trong email, doi khi ban phan van khong biét phai hoi vé diéu gi. Dudi day la nbung each dién dat ban 06 thé sit dung trong trucng hop nay. Truéc khi dat cau héi Khi doe xong email, néu ¢6 mot vai diéu lam ban lo lng, ban cé thé dat cau héi nhu sau, I'd like to ask you a few questions about your prod- uct / offer. I'd like to inquire about your product / offer. Dong ti thug duye ding 46 dat cau hat la ask, hoc inquire (trang trong hon) Khi dat cau héi | wonder if K . el! can get another discount on it. 'm not sure i Please inform me when the seminar is being held. Céch dat cu hat dom gidn nhét la st dung cfu nghi van. Tuy ahién, ban cuing 06 thé sit dung cach dt cau hdi gidn tiép nhu 6 ede vi du trén,2 01 Bra| nstorming Luyén tp khd nang nght ra nhiing 4 _y tudngltan thiét cho cdc chu dé vé f nhdng #hh hudng khdcnhau In-house Emails (email trong not bo cong ty) 00 From: Sarah Berger, General Affairs ‘To: Ail employees Subject. Company policy on lateness Sent: July 22, 11:24 AM. Hello, everyone! Employee punctuality is important for our company’s productivity. However, management has noticed that many employees ate fro- quently tate to work. To address this issue, employees must check in with their managers by 8:30. AM. if you have eny questions with this policy, please contact me directly. Sareh Berger, General Affairs @® Nim bit tink hudng: Ban phai tim duge ¥ tuimg dé trién khai chil dé dua vao ‘email cho sin. Hay tra lot ede oa hal duh day. (1) What seems to be the main problem? Employees tend to these days. (2) What stiould employees do to solve the problem? Employees should by 8:30 A.M. CG, Nghi-ra ¥ tudng: Hay xem bin than la nhan vién cite cong ty, dién vao chd- tréng.hai edu héi.cén lat. (1) Flexible working hours? (2) In case of out-of office . "meeting? (3) = 8) ‘wwreinihantedeletcom,2 Commercial Emails (émail quéag cao stn phdm) e900 2 a. f ‘ Address | Spal'Chesk: | Font Type é From: Link Travel ‘To: Becky Robinson Subject! Link Travel special offer: © Sent; June §, 835 PM We're offering all our loyal customers a fantastic opportunity 10 trav el this summer. = For a jimited time only, we're: offering discounts on trips to selected. 2 destinations, Email us or visit your local Link Travel branch tor more details. © Nam bit tinh huding: Ban phii thor dnoe y tung 6é trién Khai chit dB diva vao. ‘email cho sdn. Hay tra loi edie edu hoi dudi day. (1) Who sent this email? (2) What is mentioned as an advantage of the offer? CNet ra j tung: Hay xem bin than 1a ngudt nbign bute ernatl do, dién vo0 ché trong hat cau hot eb Iai. (1) When does itexpire? (2) 3) (4) What are the “selected destinations’? nSU ye fo Stage 01 Model Strategy Em In-house Emails (Email trong n6i b9 cong ty) From: Sarah Berger. Generat Affairs ‘To: Allemployees Subject: |: Company policy on lateness, Sent:sJuly 22, 11:244.M, Hello; everyone! Employee punctuality is important for our company's productivity, “i:Hewever, management hes noticed that many employees are frequently late to work. % To.address this issue, employees must check in with their managers by 8:30 A.M. Hfyou have any questions with this policy, please contact me directly. Sarah Berger, General Atairs ‘Vocab: be frequently ate to rhuwing xin di (Iam) rr [0 address this save dé gidi gre 1idt dé nay ! chock In wth bdo cdo :o met poy chink sch Roxie link ding ‘ut ofthe oice hén godt wn phony © Nim bit tinh busing (1) Van 8 trong tam 1a gi? > Employees tend to be late these days. Gidi thich: Subject va phan D ciia ndi dung chinh trinh bay vige cong ty xem chuyen di Tam tré-cda nbn vien Ja van 48 trong tem. (2) Nhan vien phat lam gra gidt quyét vin a8? > Employees should check in with their managers by 8:30 A.M. Gidi thich: Noi dung nay dune trinh bay trong phan ® cila email, © Nghia ¥ ting (1) Are flexible working hours allowed? C8 dudte phép are vige gla inh ding thong? (2) What if have @ meeting out of the office? Nit 08 met cute hop ttn mga oti pong th a0?” (3) What if had worked iate the day before? Nu i 40 lam vite mugn wo aghy hérn tnide th s20? 14) Hows the penalty imposed? ‘pt 5B a the wo? wewnhanttiviercomCommercial Emails (Email quang cao sin phim) cece Fiom:"? Link Travel ‘To: Becky Robinson ‘Subject: Link Travel special offer ‘Sent: June 5, 8:35PM. |We're offering all our loyal customers a fantastic opportunity to travel this summer, “Fora limited time only, we're offering discounts on trips to selected destinations. Email us or visit your local Link Travel branch for more detaiis, Vocab: special ofr kha nial de Big Joyal customer hui h hing rang wank i offer a discount ‘on gid: gid dink cho / selected destination di’ din duge chon Tox / branch chi hut & {or more details dé bid them chi set © Nim bit tinh hung (0) Ngudi git email nay 1a ai? > Link Travel. Gat thick: Néu email duge cho 1a email quing edo thi ban phat xe dink nguti suit email 14 ai: sin phém quang cdo la gi; 6 diém gi n6i bat, Can ett vao phi ‘@ eda email, ban e6 thé biét duge nguéi git la cOng ty du lich. (2) Lot ich ma ngudi git email cung cdp 1a gi? > Discount opportunity, Gidi thick: Xem phan @ eda email. Cong ty du lich cung-edp co-hOi giém gid ‘cho ede khach hang trung thanh eda minh, Email nay chi dé c4p dén vige gidm sid nhumg kh6ng dua ra tf le gidon gis ou thé; vi vay, ban e6 thé sit dung diéu nay lam nén tng cho cau héi cla minh, Neh ra § tng (1) Whon does it expire? hi no tht ohutong tri (huytn- mali) HC gh? * (2) What's the price range? hung gt 1a 500" (3) What's the discount rate for packages? Ty Ie elder gia ho ee chun eu lic ton gM bo fle (4) What are the “selected destinations? cio, bx legs hon Toe” ta: shu mefy, | Luyén tp khé nang su dung ., 02 Paragraph Power ¥ tudng vé cdu hdi d& ju ‘Doe cde email saz, dién noi dung thich hop vao ché tréng phi hep véi noi dung cia cd hai cho sin, Business-Customer Emails (Email gti cho khach hang mua sin phdm ©) From: Wendy Tyler To: Pedro Valdez ‘Subject: Your new laptop. Sent: Today, 4:15 RM, ‘Dear Mr, Valdez, ‘My name is Wendy Tyler and | erm in charge of our after-sales service. ‘hope you're happy with your:new Lin Klater SX5 Notebook. Ifyou have any questions about the computer, please Jet me know fight away, Kind regards, Wendy Tyler @ Noi dung hdi (1) Ce the 06 wi my dre Khong? (2) ving shia nee my i te rong? | have two questions I'd like to ask you. Firstly, Secondly, Business-Business Emails (Email ita cae cong ty) From: Mark Rose, Conference Man- ager, Spencerville Hotel | To: Hari Meliola, Sales Manager, Fortech ‘Subject: Confirmation Sent: June 18, 10:47 A.M, J am:writing to confirm your registre- tion for the Sales Managers’ Confer ence at The Spencerville Hotel on Fri- day, June 22. | look forward to, seeing you at the event. Should you have any questions relating to travel, accom- iniodation or the conferénce agenda, please contact me at any time. Sincerely, Mark Rose: @® Noi dung hii 1G) The ig dn mb tig phe vy: ib al phdi thong? 42) NB dat MON sm enla au Wi chiding Wi 6 dase wid gut thing? | would like to ask you two questions about the informa- tion you gave me. To:start with In.addition, wuw.nhantriviet;comy Stage 02 Mertl/ef Sratoay Neca Business-Customer Emails (Email giti cho khéch hang mua’sin phdém ©) Ihave two questions I'd ike toask you. Noi dung héi » Firstly; ear'-exctiange the case Tor 9 4) cy nt dub dy Age tng? pithy lias OB? 4) Wai Bong giat thie hin Ok ng i mitp ok » Secondly, csr you recatnrendia reeson- atte hong? ably priced printer? ‘Vocab aftet-saies servic ich vv ha ma be ih charge of phi irc be happy wth vali lg od & Hoh away nuan Aap me / exchange A for 8 di A 1a) B | recommend ick thi Business-Business Emails (Email gitta cae cong ty) | would like to ask you two questions: @y Nas dung héi ——— ) Thte ating dn dn ne ge bie > To.start.with, will there be free boven ae tea, inane ‘ages ad arach? (2) Nii @ iat anaes er ual Ut cng tg Sn addition, can-we get e discount in sé.dage ged aid khong? cage we say at your hotel? ‘Voeab; wits to confi tha ropitation tor vit shu é xd wh vie: dang Ay / accommodation ch’ ‘mesting (conference) agenda cixcmg sink mgt sie rating to ida quam dn iat any tne bat cl i nao | beverages and snacks rhc wing va-mon dn mke get a aiscount duce gid gid In-house Emails (mail trong noi bo cong ty) have two questions about the health and” @} Noi dung héi aoe (0) Hoe mene ohare a dee udo nay nd? Eee as ae ree (2) Neu khtng tham dy thi em thé pio dé nh day, so { might not be able to. make it sung ihe ae? Wisi day ie the seminar going teibie nett on? » Also, if | can’t make ity how ean | get a copiy of the materiais? ‘Voesb: toad a Sominar chal yi mit hid vyhichusidn dé J gain information on edie wig ei vd ‘raining seeaion hy tv lig / 90-ahand and nek x re nhigm hit ba hold on dared hake aio ! cant make i thong thave dv die werwintiantivieticom,Business-Customer Emails (Email giti cho khach hing mua sin pham @) eee ‘Actually. | do have some questions about > Noi dung hai the product (1) NBi gap Bhd thai bh Ip at sn phi th > For one thing, I''m having weuble setting dduge giiip-d@ khong? up the machine, Ca your steré help me” (gy New thiéweudin hung dn Sit dung InP oBre ty with the iastatiation? t don't mind paying «6 thé gu cho (67 dig? patra, > For another, | didn’t notice & manual when | opened the box. Is there @ product ‘manual you could give me? oes: eppianes iid Bi, dung ! proc si pin have trouble dig tp Ad Rh Ri Hn ~ ‘set up (instal) tne machine fp dt i may dé / hap A with @ gin A Line 8 pay extra ind them id@ «9 03 Writing Emails ep “Sdp xép hop ly khong fhai gian i 10 phut dé viét mét email thuc té 4 Nam bat ndi dung chinh trong email cho'sin va step | 70:00 yeu cdu cia phan hung din Nam viing trong tam eta email clio sin trong vong 2 phut: From: Jenny Bierre, Marketing Manager, HyperCom To: Mailinglist ‘Subject: © Great Off-Peak Plan!! Sent: August 14, 12:22 RM. Dear HyperCom customer, HyperCom is offering an amazing new cell phone plan.“ The Off- Peak Plan is just $15 a month, Users can receive unlimited calling time outside normal business hours. This deal can’t be beaten! Please contact us right away if you have any questions about this great offer. Yours faithfully, Jenny Bierre Marketing Manager, HyperCom [Directions] Respond to the email as if you are a customer. In your email, make: THREE questions Gili st ban la Which hang, hay dat ra 3 caw hei trong email tra let. @ Nim bit goi y Ly do gui email dune néu 196 phan © @ Kiém tra ni dung con thigu & phén @ Ja gi va-tao ra méi lién ket bang cach dat cfu hat. @ Liet ke trong 1 phut _~ Nguai git email: Gidm ce Tiép thi ciia cong ty HyperCom, Nguéi nhan email: Nhiing nguéi co tén trong danh sach khach hang L Lf do giti email: Quang cio vé gid oude de bigt danh cho dign thoai di dong [-NOi dung quing edo: Chi déng 15 dé 1a méi thang, thot gian got ngoai gi ‘hanh chinh Ja khong gidi han * Yéu edu: Deng vai khéch hing quan tam dén goi cudc dién thogi dé va dat ra 8.cau hii wow nhantivieticommer. 2 08:08 pong nao Ban hay nghi ra 3 y tudng vé cu hoi trong khodng 2 phot a (2 (3) sien 86:00 Viet email tra 163i Dua vio ede ¥ tuéng da nghf ra 6 trén, viét email tré'loi trong 6 phiit con lal Npwti (Ma diuy (Cu hii 1) Firstly, {Ciu hii 21 Secondly, (Céu béi.9) Finally, Ket thelfo . Stage 03 MORE hry step 1 10.00. Ném bit n6i dung chinh trong email cho sin va yéu edu cia phn hung din From: Jenny Sierre, Marketing Manager, HyperCom ‘To: Mailing ist Subject: Great Off-Peak Plant ‘Sont: August 14, 12:22PM, Dear HyperCom customer, HyperCom is offering an amazing new cell phone pian: The Off-Peak Plan is just $15.4 month.. Users can receive unlimited calling time outside normal business hours. This deal can't be ‘beaten! Please contact us right away'f youhave any questions about this great offer. Yours feithtuly, Jenny Bisrre Marketing Manager HyperCom Voeib:ottpak ng i cao ign noma businoss houre i cin cant be beaten khang cin gid no 16t hom step 2 06100 Ding no Cac diéu bien. lien quan dén tién cue rat phute tap; vi vay, ban 6 thé tap trung vio diéu nay dé nghi ra y tuéng choede cau hit thich hop. (1) The exact hours when the unlimited service is provided (2) Charges during peak hours: 1G) if there is an extra charge for upgrading the service wiwinhanttiviercomseo B 06:00 Viet email ta tat oy eenenetnanmnsremennemii To HyparCom. Hello. The new Off-Peak Plan iooks very appealing. However, | have thiee ‘questions about the new service. Firstly, | wonder if business hours. mea from 9.00 AM. to 6 PM. | want to Know the exact hours when | can use the unlimited service, Secondly, your advertisement only mentions charges: for calls’ made ‘outside business hours, How much are customers on this plan charged for miking calls during peek hours? Finally, cell phone companies normally charge sn upgrade or registration fee. Will HyperCam charge me any extra fees if | upgrade to the Of-Peak Plan? {look forward to hearing from you. Thanks. Chin luge: Khi gap ede email tuong tw nhu trudmg hop nay, ban 6 thé sit dung tén eéng ty lam tén ngudi nhan, ‘Vocab: appealing dp diin / be charged tor phdt tnd ridn cho J charge A B sink A (sa tid) BS registration to pi ng byBan nhan dude email. Hay mé ra xem nhi Gayle Owens, Partner, Temping Agency aN ga eat tw at Doanly nghié eung ep al Any vacancies? 9) Bg Hs gui nhn email, March'23, 5:21 PN hung ban 1a ai? Ban Aidan Smith, Operator, Grayling Expons -l idan Stith, gi de Doar Nie Aidan Seith, i edgy aut Mid 1 by do git email? Hello! | was speaking with your associate, Paul Baker, ‘Rive eg ty ba 6 en them hen sy kbd who told'me that'you might need some temping staff Bee over summer, We have some ©) at the moment with expertise in a wide range ot fields. Please let me know if we can help you with anything, -— i people available Noi dung yeu edu la gi? Vii Tg thong bi hit ci ki no Faithfully, song ty em nha vién thi vu Gayle Owens — Bain phai wae dinh duige chnio'vy va mét quan be gion ngwbi git va. nguet nhén: email. Trong trong hop nay, ban khong duge’ bd qua phin dé cép chite vy ca thé (partner, operator) va loai hink cong ty (Temping Agency, Grayling Exports) vi nhiing thong tin nay $8 qidp ban ndm duge'mét quan We cia tiguid coi jan hi xde-dinbomne ail 6 nail O guia: ahan. dich git ¢ hare chia dé Subjacti-bam ae hieu duoe hon mat nikernof dure oda ant not dong esinh, bare Ohi cn: xem 6) dutig’minh dit dodn e6 ang- Ban phai viét email tra 10i nhu thé nao? [Directions] Respond to the email as if you are Aidan Smith. In. your email, make TWO requests for temping staff. Gid sit ban 1a Aidan Smith, ban hay viét email tré loi, trong dé néu ra hai yeu chu vé nha vién thi vy, Xem email tra loi mau dudi day. ene. i Helio Ms, Owens, ‘Good to hear from you! As Paul told you, we need to hire Mediu some temps over the summer period. cree ere first, wa have three vacancies in the data-entry team, hn id tw hay ng ‘We're hoping for experienced administrative staff for a these roles, In adltion, we also need two temps in the gi dng oi hai you eu customer service center. No excerience is required for © hn ba nb ita ha cin of these two positions, ‘in nghiés eo ahém ahi. élite Thanks, ® Cin hai-nhan vidn moi (khéng Aidan Smith: edn phai c6 kinh nghiém) cho. trang tm dh Khe hing >» = Lam ¥ la cfu chao md ddu va két thie khovig duge tinh diém, nén ban chi edn viét ton ngudi nhan va ngudt gti la du. Trong tam cita email tra loi la: ban -da néu ra hai you edu chua; noi dung yéu edu:cé phit hop vet tinh ‘hudng hay khong, swww.nhantriviet.comBan muon nguot hhac lim mot vléc g cho minh phat hhong? Pity yer céu! Nhiing cach dién dat ding dé “yéu cau” Ban chét eila yéu cA Ja “mong mu6n al d6 lam diéu gi cho minh’, Tuy vay, tay theo doi tuong va tinh huéng, eéch néu ra yéu cdu cting khde nhau. Mae da chi cing mét yéu cdu nhung ban cé thé nh mét edch lich su hode cing 06 thé dién dat nhu mot chi thj. Co ba cdch dién dat thong dung khi yéu edu la: request, | would appreciate it if ~, Can you ~2. ‘Trtéc khi yeu cdu Day la nhimg each diBn dat dupe ak dung khi musn lam edng td ngay muc dich ‘yeu cd trong loi mé dau ctia email 1am writing to request a private meeting with you. We request that Ms. Clark come to our office. Khi yéu cau 1 would appreciate it if you could rearrange your schedule. I'm hoping for a fast response to this request. Please inform me the list of attendees. Can you give me the agenda file? | would appreciate it if ~ duge si dung trong cde tinh hudng trang trong. ‘Trong cde tinh hudng khdc, ban co thé dung Can you ~? hoe cde cau ménh enh mhe nhang,\ \ 01 Bra nstorming Luyén thp kha nang nghi ra nhung y-tudng|tan thiét cho cdc chi dé vé hang hh huéng khée nhau fv In-house Emails (imait trong ngi bo cong ty) e00 | a bd % a Age T iene (Sav Ganeat | “Addeose—j ‘Spall Check 1 Fant Type ‘Subject: Network maintenance. Sent) July 23,12:48 PM. Hi everyone! I'm wtiting to let you know that we will be updating the network connection on the 4th floor on Monday next week, This ‘means that the Internet will be down for most of the day. 'm sorry for any inconvenience this may cause. Sebastian Roberts @& Nim bit tinh budng: Ban phai tim duge ¥ tong dé trién Khai chit dé diva vio email cho san, Hay tré lj ede edu hoi dui day, (1) What's the purpose of the email? To let the staff know that the will be down. (2) How long will the network problem last? For Gy Nebi-va y tudng: Hay xem bin than [a hin vién ia cong ty, dién-vao cht tréng hat yeu edu con fai, (1) An exact schedule for (2) Your annual schedule the IT maintenance work ~~ ~ for updating the network Internet Disruption @ fm) ~—— wewwnnhantrivietcomCustomer Emails (email aia khach hing) B00 sn St ka 38 ay 7 ee ee From: F: Iqbal ‘To: Sales Representative, Grange Electronics: ‘Subject: Sovara GX electronic food processor Sent: July'31, 9:22 AM. Hello, My namie is F Iqbal, and } purctiased a Sovara GX electronic food ‘processor from your store, intially, the processor worked exactly a advertised: However, the machine then Segan acting wip, and now it won't even start. What can | do about this problem? 3 F. Iqbal <@)Ném bat tinh hudng: Ban phai tim dupe y tudng dé trién khai chi dé dua vie ‘mail cho sd. Hay tra lt ec choi duet day, a ww (1) Who is F Iqbal? He is the one who the food processor. (2), What seems to be the problem? ‘The food processor F. Iqbal bought doesn’t Neh va g tddng: Hay xem bin than ta nguot nhan be email dé, dién vao ché trong hat yéu edu ebn la. (1) A copy of your product (2) warranty ia (4) Visit one of our ser: vice centersStage 01 Model?» 4 Strategy In-house Emails (Email trong n6i bo cong ty) From: Sebastian Roberts, iT Managar To: All-4th floor staff ‘Subject: Network maintenance Sent: July 23,12:48 PM. Hi everyone! i'rm:writing to let you know that we will be. updating the network connection, ‘on the 4th floor on Monday next week. ) This means that the Internat will be down 2 for most of the day. I'm sorry for any inconvenience this may cause. Sebastian Rabarts ‘Vootb: maintenance dio 1 / cause inconvorionce cdi ra subi tg ® Nim bit tinh hung: (1) Mue dich cia-email lé ai? > To let the staff know that the Internet will be down. Gidi thich: Thong bio v8 vige st:dung internet s@ bi gidn dogn do duximg truyén dye nang cap, {2) Six 06 6.88 kéo dai trong bao lau? > Fora day. Gidi thich: Noi dung nay duoe dé cp trong phin ® ola email. © Nghi ray tung (1) Give me.an-exact schedule for the T maintenance work. Hay chia 26), mot Heh trinh chint ede ud cing viee bdo tet my: tih: (2) Send us your annual schedule for updating the network. ‘Hay pili cho ehiing 14i Ke hoach hang:ndm cila ede anh vé vide ndng ed mang tdi. (3) Let us know the maintenance schedule a month in advance. Hy. cha ching 101 bidt ke hoaeh bila tri trite m@t. thing. (4) Provide us with wireless laptops. Hay cung cp cho ching 191 mdy tinh xdch tay si dung mane khOng diy, www.nhantrivietcomCustomer Emails (Email ciia khach hang) From: F label To: Sales Representative, Grange Electronics Subject: Sovara GX electronic food processor Sent: July 31, 9:22 AM, Hello, ) My name is F. Iqbal, and | purchased @ Sovara GX electronic food processor from your store, Initially, the processor worked exactly as advertised. ®) However, the machine then began acting up, and now it won't even start. What can | do about this problem? F lqbat ‘Voeabs food processor mai che" bitin hc pln finally thoge dd, du idm act up gid cig! ‘warranty gids bdo hnh © Nim bit tinh budng (1 F, Iqbal 1a ai? > He is the one who purchased the food processor. Gidi thich: Dua vio ©, ban c6 thé biét ring Ong Ay la nguéi mua sn phim, (2) Van dé Jag? > The food processor F. Iqbal bought doesn't work. Gili thich: Cai may ché bién thue phdm ong dy mua ¢ cia hang bi hing. ‘Trong trudng hop nay, ngwdi ban hang cé thé yeu cu ngudi mua cho xem igidy bao hank hode héa don mua hang, Nghia § tung (1) Send me a copy of your product warranty. ‘Hay gif cho (61 bdn. saa gidy Odo hank sda phdin cia Ban, (2) Call our customer service department and make an appointment. Hay got ater ef eum (any diet wa Bhai hang eda cling (Oto sdp xk mgi ede. (2) Send the processor to tho main service center by mail. ili may che BEM tyre phdin A dh tag doh wy chink Bing cdg tu di. to On’ Of our service centers (a) Take the processor‘ .~» 02 Paragraph Power } Luyén tap kha nang su-dung ¢ f ¥ tuing vé cau yéu cfu tao cau. ‘Doc cde emiail sau, dién n6i dung thich hgp-vao ché tring pha hop wi ngi dung cia yéu edu cho sin, Commercial Emails (mail quing cao sin phim) | From: B. Johnson, Sales Director, t Compton Resort To: Mailing list i Subject: Compton Resort's Summer Special | Sent: July 16, 9:16 RM. Dear Executive: ‘Are you ready for e'summer getaway? Then we've got ust the thing for you fog 6n to HYPERLINK “htteiv/www. comptonresort.com/" to discover our amazingly affordable deals. For more information, visit the website or email us now! ® Noi dung yéu cau A stig tg tte nb pig viii 1722 ‘eing 8. (2). rts bit nem shen no ee rane Pi ionhecha cOng-vbe @ pha ng If it's not too much trouble, I'd like to make a couple of requests. Terstart with, Furthermore, Business-Customer Emails (Email gti cho khach hang mua sin phim) From: J. Jones, Roseo Furniture. To: K. Wiliams Re: After-Sales Service Sent: August 6, 2:18 PM. Dear Ms. Williams: According to our records, you recently bought-a Caitlin Two-Sester Fabric Sofa ftom our store. | hope you ate pleased with-your purchase. If you would like’ to request any after-sales assistance: | please contact me. || Thank you, | |.J. Jones @ Noi dung you edu (1) Cho tOF bit eceh dau chit sph, (2). Gai cho (dt cadir dant myc sadn prin, I'd like to request your assis- tance on a couple of matters, First of all, inaddition, sweenbantrivietcom:Business-Business Emails (Email From: Derek Walker, Salas Represen- tative, Printing Express To: Gina Pollock, Administrative Assis- tant, YK Accounting Executives Subject: Your call Sent: August 20, 8:05 A.M. Dear Ms. Poliock | understand you tried to call me on Friday afternoon last week. Sorry, I've only just received the message. If you have any printing work you need done, please email me rightaway with your requests. Sincerely, Derek Walker gitta cae cong ty) @ Noi dung yeu eu (1). Giicho ching 07 va be ube hop ban gdm de J 1 (2) Gatreho hing 16m ten td Butt dich cho doh hang, We'd like to make two requests for printing work. In-house Emails (Email trong ndi bd cong ty) From: Jenny Patel, Marketing Director To; Marketing team Subject: Tomorrow's promotion Sent: August 22, 11:27 AM Everyone, Tomorrow is a big day for us ~ we're running the big sales promotion in Corby Mall. | hope you're all prepared. Remember, we should all aim to be there by 8 A.M. to start setting up. Feel free toask meiif you have any. last-minute problems or requests: Cheers, Jenny Patel @® Noi dung yéu edu (1) Vit tong aden ta Ii cng vibe (t due sheng? (2) Vil Bing cho todd ht xe th Condy Mat dace Hone? | have some last-minute re- quests to make._ Suter Commercial Emails (Email qudng cao sin pham) It’s not too much trouble, I'd ike to make a couple of requests. » To start with, ! want so-baxk @ the wankend of August T42, » Furthermore, could you sent me sore informstion abauk your senor facilities? ® Noi dung yeu cdu AN Mudin dat mate mot phong vio ngdy 13-42. thie 8, {2} suo bit them tng tev uae tang iy - ly oho bg vide @ whe gi, Veeab: mating it fan sich ite ngs nin! execute ty ign bum guint} getaway cheatin {890m 0 Uy dhe tn 67 attra gic) pha cheng doa did Rig, mae Business-Customer Emails (Email giti cho khich hang mua sin phim) 1d Jik® to fequest your assistance on a ‘couple of matters. > Firat of all, Pwobld appreciate your ad vice art how to:niean the sofa. = In addition, coiild yas plapse bend me a cony of your product catalog? @ Noi dung yeu ef Gio er Bet eon tau cit spa, (2) Gti cho 0 cudte dank muc sin phd. Vorab: afersates service dich oy Ku nid! eoatar chi ned! tabee gota he nicpha it Business-Business Emails (Email givta cite cong ty) ‘We'd like to make two requests for print: ing work, ~To.stait with, we-need sovaral copies of Also, wali tke about'n hundred per bhiets for our oustamars @ Noi dung yeu cfu (7) Gai cho ching 151 vdi Btn bdo edo dank cho ceude hep ban gigm. dBc-sde to, (2b Gat ches chiing abi amb tein. butter dtl che tstch hang. ‘Yoeab: upcoming dp i / board moeting euse hip ban gin dlr wrwmunhanttiviet.com:In-house Emails (Email trong nai bé cong 1y) Thave some last-minute requests to make, > Firstly, cout you lease rpviese em weil? > Algo, fmight have trouble getting ta: Gerby Mall tomorrow. Would yea he abia togive me aride? Voeabs fast minute vo ple cut review hii Pra Fer! Mave trouble doing yuki? Rae Ah Lie pol ta teen ne oie iim) © Noi dung yeu cf (8) Mai thing: Kd a tac cane: vide otis 101 dpe. od 2) Vi ing eho nah an Cent Mec snéeg?), ~ L422 03 Writing Emajls_ i oe “Sp x8p hop ty khioaag thal gian i ? 4 10 phuit a€ vit mot email thuc té 1 Nam bat ndi dung chinh trong email cho sin va step | 70:68 yeu céu ciia phan huéng din ‘Nam ving trong tam ela email cho sfin trong-vong 2 phut. From: Ava Taylor, Secretary to the President | To: All employees Re: i Staff meeting Sent: August 7, 9: Good moming! ‘> Remember that our monthly staff meeting will be held tomorrow in conference room 2, The meeting starts at 3 o'clock and is expected to last an hour. | hope to see you ail there tomorrow. ‘Thank you, I Aa Taylor {Directions} Respond to the email as if you are a member of the staff. in your email, make THREE requests related to the meeting. Gid sitban 1d mét nha vidn eta edn ty, hay wiét email neu ra ba yew elit ©) hin quan dén cage bop. 7 © Nam bit goiy Ly do gai email due db c&p 18.0 va ®. Ban hay dt minh vdo vj tri eda mot ahaa vién, 06 ging nghf ra cde noi durigecdn yeu cau trude Khi evde hop dién ra, @® Ligt ke trong 1 phut Ngudi gutt email: Thur ky eit Chi tieh Nguoi nhiin email: Toan thé nhin vien Ly do giti email: Thing bio v6 cube hop-nhin wn hang thang, ‘Yeu edu: Néu ra ba yeu-edu vd cue hop hang thang trong vai tré la mot-nhao vién 100 aw.niantrivietcon:ep 2 08:00 Dong nao Ban hay nght ra 3 dibu cdn yéu cu trong khodng 2 phuit. a (2) 8) wi 86:00 Viet email tra 101 Dua vao ede } tuéng da nght ra ¢ tren, viet email tra lov trong 6 phiit con lai Nextt hin] IMG du} [Yeu eu 1) So, primarily, [Yeu cfu 2] Also, [Yeu elu 3) Finally, NemecStage 03 Mo al, Strategy ~ ston 1 10.00. Nam bét ndi dung chinh trong email cho sin va yéu clu cia phén huéng dln From; Ave Taylor, Secretary to the President All employees Re: Staff meeting ‘Sent: August 79:03 A.M. Good morning! Remember that our-monthiy staff meeting will be hald tomorrow in conference room 2. ‘The meeting starts at:3 o'clock and is expected to last an hour. 1 hope to see you all ‘there. tomorrow. Thank you, ‘Ava Taylor ‘Yoeab: monty stat misting cue op wh og hang thang / wll be Weld ret chie / ‘be expected to do dump: mong don tiem (gi) last héo dat stop 2 0800 Ding nko Cude hop.nhan vien trong cng ty la mét chi dé quen thude. Ban nén 6 gang nghi ra cée ndi dung c6 thé yéu cdu trude Kkhi didn'ra cude hop. Chang han, néu ban fa nguéi chiu trich nhiém phat biéu, ban 06 thé yeu edu chudn bi nhiing thiét bi nhe loa, my ting am, vv. Néu khong thé tham dw vi mot ly do nao dé, ban ¢6:thé yeu cu duge nha cde taf litu lién quan d&n cube hop. (PA copy of the minutes (2) Handouts for the meeting 13) Equiment for the presentation like 2 projector or a laptop (@xtroom.com/forum wownhantivietcomstop B 06:00. Vigt email tra lot = ‘a (Neca) Mudd ink snail acne LS Hello Ms. Taylor, Unfortunately: | cannot atterid the staff meeting tomorrow, but | still want to Keep. up with company affairs. ‘So, primarily | am writing to tequest'a copy of the minutes from the meeting, ‘Also; if there are:any handouts for the meeting; please send them to me, Finally, 1d tke you to convey my apologies to the rest of the staff at the meeting. ‘Thank you for your assistance. warm regards; ‘Caden Brown ‘Chign huge: Khi gip cae chu 48 vé hoi hop, hoi nghi, v.v., diéu dau tien ban 6 ‘thé yéu cdu 1a nbing tai ligu liém quan dén n6i dung ede eude hop hhoge hoi nghi do. ‘Voeab: keop up wit ew kip! prmarly chi yi! minutos bin bi / handout 28 itu de ‘Phat (lip hoc. hdi mahi) 1 convey one’s apologies chien li xin tdiBan nhan dude email. Hay md ra xem nhé? ene ONepat sitt email la ait (Gia eb phat dich vo ka hang From wi c nager, Plus Airlines: ‘om: ©, Davis, Customer Affairs Manager, Plus Airlines - stisgsy Mg i bac To: ¥. Miller Subject: Yourcoinplaint, — = Sent, September 4, 2:62 BM. Ringo thing tn ring is, hung chbe cds bon Dear Ms: Miller: thing phi 46 tee cin ohn ty hang bing. | understand you had @ problem on the Plus Aitines Flight Ly do gai email? from Moscow to L.A. last Wednesday. Please email me. ‘Than phidn-vb mgt ida is back with more information about the problem you en- |» N6i dung yéu edu la gi? ‘countered $0 that we can handle this issue effectively, Bn kbd bai Ying vé mgt ida haces ‘Bi dé t6n chuydin bay tir Moscow Yours sincerely; ‘idén L.A. phat khing? © .Dovis Vai lng cho bid thing tin chi sgt = Can cit vao noi dung cla email, ban c6 thé thay ring day 1a email C. Davis, 4m déc bp phn dich vu khach hang cia cong ty hang khéug Plus Airlines, gui cho V, Miller-va yéu cdu Miller cho biét v8 nhung van dé:da jam ba dy khong hat long trong ehuyén bay cia hang tit Moscow dl L.A.Ban phai viét email tra 16i nhu thé nao? [Directions] Respond to the email as if you are V. Miller. in your email, provide TWO pieces of information about the flight. Gi st ban la V. Miller, ban hay viét email trd 1d, trong 46 cung cfp hai ‘thong tin ma ban khong hai long vé chuyén bay 46. Xem email tra 161 mau didi day. one are iS Dest Mr C. Davis: Hm writing to tell you about two separate incidents that ocourrad on flight P0928, Firstly, the flight itself wes: delayed by 2 hours: This caused me great inconvenience: The second incident occurred mid-flight, when | had “ 10 repeatedly push the call button in-order to get the ak din tog ba ag 9b attention of a flight attendant. | expect much better selclay service from your company riext time. Ci May bay bit gi (B Tidp vido hing khong phye oy ‘Yours, shim chap Vv Miller > = Luu # la hang khbng, Khéch san, nhé hang la hing chi dé thuing sudt ‘hién @ ede email than phién vi day la nhimg dich vu ma khach hang thutng si dung nhiéu tin va d& xdy ra-su vewwanhantrivietcomBan muon nguot hhiic biét [hai Ahong? Hiy cung cde thong tin! gu Nhiing cach dién dat dling dé “cung cap théng tin” Cung ofp thong tin bao quét ohiéu tinh hudng khée nhaw nhw truyén dat thdng tin, gidi thich ly do, than phién va cilng e6 thé thong bao nhing diéu An lia §. Digu quan trong la ban phai nght ra dupe nhing ¥ tung tuong ting thich hop v6i timg tinh hudng trong email duge cho. Ban cé thé sik dung tk trong tém information va know dé tgo ra nhing céch dién dat thuimg dung dé cung ep thong tin nhu give information hoge 1 want you to know about. Luma ¥ rng Information 1a danh ti Khéng dém duge. Cféch dién dat khi bat dau email cung cap thong tin 1am writing to tell you that the product is malfunctioning. il give you information on the museum's opening hours. I'd like to give you some information on the new envi- ronmental regulations. | want you to know about the latest trends in advertising. | want you to know that tickets for the concert are limited, Nhde nhd mét cach té nhi Please make sure you arrive 10 minutes before the scheduled departure time. Bear in mind that reservations must be made a week in advance.ae jp kha _ndng.nghi ra nhiing \G 42 yo OIE Bra ;nstorming 4 nti cho fe chi a v8 : Fromm Addison More, Administration Manager ; To: Jaden Wilson, HR Director | ‘Subject: Employee Awards Ceremony ‘Sent: September 12; 10:43 A.M. | Dear Mr. Wilson, | understand that you're in charge of organizing this year’s employes awards ceremony. The employees in my team would like to know ‘more about the ceremony. If there is anything you can tell me about the event, | would appreciate it ayrectments Sor Severs Cheers, ‘Addison More AP ah ern it aa ence © Nim bit tinh huéng: Ban phai tim duoe ¥ tudmg dé trién khat chi 46 dra va ‘email-cho sin, Hay teat 10 ede cf hil dui day. (1) What kind of event is going to be held? THE: nese eae ode forthe year. (2} Why did Addison More write the email? To get on the upcoming event. @, Nghi ra ¥ tfOng: Hay. xem ban thin 14. nhén vien ctia cing ty, dién vao chi trong hai thong tin con lai: (1) Have selected a venue (2) Welcome to bring part- ners along to the event info on ‘the Comp: a) a (a) ‘wow.nhanirivietconn2 Business-Customer Emails (mail gti cho khach hang) ooo. “ 2. i Es a Age T ma ance ‘Adéross | SpelCnack | Foor be | From: Howard Anderson, Sales Director, Johnson Apparel To: Matting list ‘Subject: New product line Sent: September 20, 9:03 AM. We're currently. doing market research to find out about people's shopping hebits. You can fil out our online survey at HYPERLINK 2 | “httpdwwew johnsonap.com’. However, if you only have limited time, please email us with any information you think might bo help ‘Warm regards, Howard Anderson @®Nim bat tinh hudng: Ban phai tier duge ¥ tung dé trién-khai chi dé dua vio email cho sin. Hay tra let cae eau hoi dust day. (1) Who might read t!.¢ email? a P customers of Johnson Apparel. eB (2) What's the purpose of the email? To get customer C Nghi ra ¥ tuéng: Hay xem ban than 1A ngudi nhdn bate email d6, dién vao ché tring hai thong tin con lai, (1) Buying reasonably _ priced clothes ) a (4) Conservative clothing is preferred.Stage 01 Model Pee & egy 4 ee —— > In-house Emails (Email trong n6i bd cong ty) From: Addison More, Administration Manager ‘Te: Jaden Wilson, HR Director Subject: © Employee Awards Ceremony Sent: September 12, 10:43 AM Dear Mc Wilson, | understand that you're in charge of organizing this year's eriployée awards ceremony. % The employees in my team would like to know more about the ceremony. If there ‘s.arything you can tell me about the event, | would appreciate it Cheers, ‘Addison More ‘Vocab: administration gud 4° HR human resources) has Ie / venue ret gp @2! ‘be welcome to do dye eum ngt Bhi © Nim bit tinh hudng (ay Sy kign gi:s8 duge t6 chic? » The employee awards ceremony for the year. Gidi thich: Su kién dupe trinh bay # Subject, {2) Tai sao Addison More giti email nay? > To get some information on the upcoming event. Gidi thioh: Day té noi dung oda phdn @, Lou ¥ 1d nd dung eda eral o6 lien quan dén sy kign, vi vay ban ¢6 thé nght dén ede yeu 18 nbu thoi gian, nei chén, thite an va thito uéhig phuc va cho su kign Kei vigt email tra Ii CG Nghi'ra ¢ twdng (1) Let them know we have selected a venue. Chr pet 18 hg te en te: iW chit (2) Tell your employees thet they are welcome to bring partners along to the event, “Then bo oo vina witn aon biel ha dupe dn thee glen du 1 ny (9) Tell them a buffet dinner will be provided. Thigh cha p18. ob cng wo: budh (4) The event is going to last for about 2 hours. Bub 8 ndy Eko dai www.nbantriviet.comBusiness-Customer Emails (Email giti cho khach hang) From: Howard Anderson, Sales Director, Johnison Apparel To: Malling list Subject: New product line Sent: September 20, 9:03 A.M. We're currently doing market research to find out about peopl habits. You cen fil out our online survey at HYPERLINK ‘nttp:/iwwwjohnsonap com However, if you only have limited time, please email us with sny information you think might be helpful Warm regards, Howard Anderson ‘Voeahe apparel oi alc gun do {some baste stutt mr axié dd dac rit yen! ronservative ren thang ® Ném bit tinh huéng (1) Ai s8 doe email? > Potential customers of Johnson Apparel. Gidi thich: Mating tist -mne gui emiail chi d¢ cap dén dank séch khach bang cin cong ty. (2) Mue dich git email? >To gat customer feedback. Giai thich: Mue dich git email duye néu 16 4 phan ©. © Nghira ¥ tuéng (1) Fonly buy clothes that aro reasonably priced. Toi eh mua quan’ aa. gid ed pdt ohdng, (2) [shop for clothes about once a month at the market. Tac mua sd gudn do d-ehg Rhodng mbt dhdng mdi (3) Quality is willing to pay more for those items. sly important for some basic stuff like winter coats or suits, so I'm ‘Rnd, texexant sequen, trong dO wo mt 38 Tide. eg mb (i prefer conservative clothing,1) 02 Paragraph Power J¢ a re Ten tép kha nang si v€ cung cp théng tin a a, ‘Doe cae email sau, dién noi dung thich hop vao ché trong phi hgp vot noi dung cila thong tin cho sin: Business-Customer Emails (Email git cho khach hang ©) From: Noel White, Accounting Execu- tive, Howard Electrics ‘To: Madison Evans © Subject: Late bill payment Sent: September 27, 7:52AM. Dear Ms. Evans, | Our. recerds show that you still have not paid your electricity bill for August. If you do not give us a satisfactory | explanation, we will charge a late pay- ment fee to your account. Please con- ‘tact Us to let us know how you plan to solve this problem. | Faithfully, Noel White, 9 y.tuing cau @ Noi dung thong tin \ (1 H8 thing mang cia’ igdin-hang Bi irve trae, cho nn khding chinyén khodn, thank todn disc. ° (2) Vita ght chi: phid thank tadn tnbn bd <6 tide one. I'm sorry for the late bill pay- ment, First of all And I'm now pleased to inform you that In-house Emails: (Email trong noi bd cong ty) From: Caleb Martin, Customer Repre- sentative ‘To: Emma Moore, Custorner Relations Manegor Subject Customer Service Workshop Sent: October 15, 8:47 A.M. | Hello, Ms. Moore, | Lunderstand there is going to be evo "untary workshop for customer service: employees on Friday. I'm considering attending the session, but I'd like to. get more information about it first | Can you please tell me more about the | workshop? i § | | | | Caleb @ Noi dung thing tin (1) Budi i tis SB dg yiry Pak, gh chap gid én 1 Chicas. cd, (2) Budi noi. thda 58 gem 6 nhieu bar cep. Vil give you some information about the customer service workshop to help you decide whether to attend or not. First, Additionalty, wwwinhanttivietcomBusiness-Business Emails (Email giva cae cong vy) From; Daylan Thomas, Managing Di- rector, Gladstone Stock Brokers To: Olivia Garcia, Realtor, OfficeSpace ine, Subject: Relocating offices Sent: October 26, 5:10 P.M. Dear Olivia: The current lease on out large office ‘space downtown is about to expire. ‘We are planning to relocate our head quarters in a cheaper area. Please pass-on any information about avail- able commercial properties. Thanks in advance. Sincerely, Daylan Thomas © Noi dung thong tin 9 Aaah Hhoding ar dn en range 1am writing to tell you about two issues relating to leasing an office. Eivatty Business-Customer Emails (Email giii cho khach hang @) From: Javier Remon, Director, Dine-A- Do Catering To: Rose Wright, Secretary of the Eng- lish Department, Fortswall College Subject: Catering for your function Sent: October 2,.6:13 PM. Deat Ms. Wright Thank you for contacting me forhelp with your department's annual party on Friday, October 26. We would be: delighted 10 cater the event. Please pass on some more information about the event so that we can begin plan- ning the menu Thanks, Javier Raman @ Noi dung thong tin (53:56 igus na aa Ht Rdg 0D (2) ta 9. yding 06 mbt 36 nguéi an choy. thom gia sy kg nay Please allow me to tell you more about our event.ne wo Stage 02 Model.” ce Strategy Business-Customer Emails (Email gui cho khach hing ©) 'm sorry for the late bill payment. First of all} normally pay iny exer Gat using Internet banking. Hawavse, ey tian’ ‘qntlals Syetinn ie Palfunicthating:. 66 the payment dide't go trough » And i'm now pleased to inform you that 4 for thie fall diyou ed havi fs smonint: @ Noi dung thong tin 1) HE thting ining cla nada Rang bj uc trae, cho. én khang chuydn khodm thank tod duce. (2) vita git chi phidls thank tod roan bb 56 tien one ‘Woeshs electrics eis ty dig fit: /iatabw payment vic sand son fe dom mtn Ff ch pt? ower bili ln sid a malunetion Bi hang, BC tue ac itu amour sé side dy dat In-house Emails (mail trong néi ba cong ty) Vik give you some information about the customer service workshop to help you acide whether to attend oF not. = Firat, the Workshop will be led by erty Park, an expert from Chicage: > Additionally, :h3 workshop wil include a umber of exercises: Vorabs cuatomer service workshop Bust hip dide'vd dick “expert chusén gia! a rumber of mit so exorcise. © Noi dung thong tin (1) Budi AB thd 38 dape: jerry Park; mbt chen’ ‘gia da tt Chivags, cfd ta. {2) Hub AOi-thdo 52 98m cd-nhiéu bar tap. ‘ahah Bb oy tne cha rh / ap Business-Business Emails (Email give cae cong ty) | am writing to tell you about two issues relating to teasing an office. > Firstly, (bis haya t9 find! larae speres.on short notice: Therefore, it coullt toke upto vic \eks to find a appronriote space for yo > Secondly, leased on dawintown proper {ies ere. becoming increasingly expensive. You aould sive money: ny relocating 19 a euburtian office comoiex, @ Noi dung thong tin CO-MGt khodag hat nid @F tim due not thie te 12) Néir chy vain phony etx ngout thant the 5& st kidemr eae hi pk. Voeabi on short-notice song mot thiti giat ngdri ! up to 1én dit / property bil deing sam 7 Inereasingly ngs ane Ln! velocate dv ch suburban hae mgout 3 / ‘ttica compo ta nha van phidng dow nharariviercom,Business-Customer Emails (Email gui cho khach hang @) Please allow me to tell you more about ©) Noi dung théng tin Rue en AS6 nguti tham gia ag Kign. 1a Khong 100 ngudi = The first thi know is = i Ainet iti yosa'sheulel kc IS at a ci it rit ah inj sha gd pkrt around 108 people to 2 paler ‘fusiedion: Please: tes se are yOu cole Tor ‘arp@ helpings a0 that the food does: = Plus, bear ih mind that severst vegetar jeri ill emwnd the. gue Voit eating cng op hve phim, dich ow Ftuncion se hin, hist Liu de J elgg ict dn | tun out he? / vegetarian monn chi vi.-» 03 Writing Emails j "© S4p xp hop ty khoding fol pn f 10 phut 48 viét mét email thuc t& 4 ‘Nam bat n6i dung chinh trong email cho sin va step | 78:00 yeu cau ciia phan huténg din ‘Nam ‘ving trong tim-cia eniail cho-slin-trong vong 2 phuit. From: Chice West To! Inquiries, City Concert Halt Subject: 1) Seattle Symphony Orchestra Sent: October 10, 2:12 PM. Hello, heard that the Seattle Symphony Orchestra js likely to perform at the City Concert Hall sometime soon, i Could you please email me back with more information about this concert? Thanks, Chios West [Directions] Respond to this email es-if you work for the City Concert Hall. In your ‘email, provide THREE pieces of information about the upcoming con- cert. Gia sit ban 1a ohdn vien eda Thinh phong Thanh pho, hay viét email cung cap ‘ba thong tin. vé budi hoa nhac sdp dién ra. @ Nim bit goi gs Ly do gui email duoe dé ep 75 trong phan © va. @ Liet ke trong 1 phit Nigotai git emi: Nqubi quan tim dén but hide ahs Nevai nbn email: Phing thing tia cis Thinh phong Thanh phd Ly do gai email: Hii thing tn vé busi hia nhac ela ban nhge Seattle Symphony Yeu edu: Cung edp ba thong tir lién quan dén budi hbo nhac trong vai tro la mgt nhén vién eda Thinh phonig Than phi vawvanhanteivietcomstep 2 08:00 Dong nao ‘Ban hay nghi ra 3 thong tin dé cung edp trong khoding 2 phuit, a 2) 3) ce ee step 9 96:08 viet email tra loi Dua vao ede # tiving da right raétrén, viet email trd lat trong @ phuit etn lal [Ngai ohin} (Me dé} {Thong tin 1] To begin with, (Thong tin 2} Furthermore, (Théng tin 3} Lastly,a f5 _& Strategy 2 la be Stage 03 Model,” ee stee | 10.00 Nim bil n6i dung chinh trong email cho sin va yéu edu eta phn hung din From: Chloe West To: inquiries, City Concert Hat Subject: Seattie Symphony Otchest/a Sent: October 10, 2:12 PM. Hello, | heard that the Seattle Symphony Orchestea is likely to perform at the City Concert Hall ‘Sometime soon, Could you please email me back with more information about this ‘concert? ‘Thanks, Chios West Voeahs inqutios ping tis tbe Waly to dod kh ing Lame ~ / poor rink ign) sortie soon tring han rt ge step 208.00 Dong ndo Diy la tink huting yew edu cung cp thing tin v8 budi biéu dién shu not bia dién, thot gian, nguéi biéu dign va chuong trinh, vv. (1) The concert will be held at 7:30 PM, on Friday the 23rd, (2) A ticket costs $25.. (8) Ariasare prepared. 8 wanwnhantrivietcomstep 06:00 Viét email tr lt at mich inh must nea ‘Thing ta ocimpaienimatitcactiintimmnnintont Dear Ms, West: ‘Thanks for your inquiry. I's my pleasure to pass en information about the Seattle Symphony Orchestra's upcoming concert. To begin with, the conceit will be held at 7:30 PM. oh Friday the’ 23rd. Furthermore, tickets are available from all major ticketing outlets for just $26 et person Lastly we're pleased to inform you that we have also prepared a few beautiful arias. ¥ you want to know more about the event, | will send you an official program in the mail Kind regards, Logan irving Chin lige: Khi viét vé ba thong tin khae nhau, ban nén sik dung tir én két didn dat thi ty dé ngudi doc co thé dé dang phan biet cae noi dung khée nhau, trénh edie nhiim lin ding tiée. Voeab: inquiry ci hii, yu cd ing tin / upcoming sap die! wil bo held 38 dupe cha ‘ckating outlet dai pd phil ed (fea! program chuemg sinh chinh thieBan nhan diutge email. Hay mé ra xem nhé? POD. ‘ Nguii giti email la ai? Gide eB pain quan kde ] hing elicbng ty mba kd Fini M, Jackson, Customer Relations Manager, Hartford. Importers + Har G. Watkins, Purchasing Director, Liam Retailing Ban la ngu@i nban email, nhung ban ta ai? Your shipment: Novernber 5, 4:26 PM, 6, Watkins, gm de ph trict mia shin urvb biG bi ca el ly bin | le Liam Dear Mr: Watkins, 41g do gat mail? \ heard from ouir customer service team that there are ‘hing wiin d& nay sink @ det hing. vila gue some problems with the shipment of electronic goods we a ie a (Noi dung yu edu La git sent you last week, I'm sorry for any inconvenience this | y4'¢. wer shane aed cia dot bine hes caused, Please let me know more details about the ign ben nbn vio tudn trv nature of the problems, Warm regards, M. Jackson ~ Day 1a email M. Jackson, gdm dde'bo phan quan he Khach hang eda cong ty nhép khéu Hartford, giti cho @. Watkins, gidm ade phy tnich sua sm vat tnva thigt bj cia dai ly ban 18 Liam, hdi vé ee suo bien quan dém dot hang via giao.Ban phai viét email tra 1di nhur thé nao? [Directions] Respond to the email as if you are G. Watkins. In your email, explain TWO problems you have experienced with the shipment. Gid si bai 1G, Watking, ban hay viét email tra la, trong dé n6i vé hai sured lien quan dén dot hang vea giao. Xem email tré léi mau dudi day. 900 as Dear Ms. Jackson, Thanks for your email, After inspecting the entire shipment, I've come across 8 couple of problems. = mi ata Most importantly, several of the Givex A-31 stereo — systems appear to have been damaged in transit, (' send these items back to you tobe exchanged Also, noticed |» Hai a elim quan déa dot that the ENav GPS systems we ordered were missing big vite giao from the shipment. The iNav is a popular item in our 1 Hang hi b-8 stores, 0 please send these to us es soon as possible. ~ 2 a it ura bj this Cheers, &. Watkins > — Vain dé thudng gap nhat lien quan 46h vide giao ohan hang ma ban 6 thé ght ra la hang hoa bi hw hai, giao nhém hang, thiéu hang, tré han, vv, te www.fihantriviet.comBan thay khong hat long vot diéu gi do pe "GF # it khong? Hay tb ¢ than phién! "G GF Nhting cach dién dat dude ding dé “trinh bay van dé” Sy 6 lién quan dén vige sit dung sin phdm hoge nhén dich vu nao dé la van 48 thuong xuyén xdy ra, Trong cdc truing hop nhu vay, kha nang trao dé vot hau mbt cdch r6 rang vé nhing diém khong hai long la diéu trong tim trong giao tigp. Ban nén ding edc ti théng dung nhu complaint, trouble, problem 8 tao ra nhing cach didn det od thé sit dung khi 48 cép dén nung didu bin than khéng hal long. Khi bat dau email than phién | have a couple of complaints about the facilities at your hotel. I'm having trouble adjusting the volume on my MP3 player. I'm experiencing difficulty with the software package. Please allow me to explain the problems we encoun- tered. Please allow me to explain what went wrong during the package tour. Khi néi vé nhing diéu ban khéng hai long The tour has now been canceled, so this is a bit disap- pointing. Your company’s failure to meet the deadline was ex. tremely disappointing for us. Khi dé cap dén didu ban khong hai long, ban ob thé khéing dinh rang Toi ridt didi vong 08 didu nay.up \ G sxo7 01 Bia lnatonming i“ Luyén the kha nang nghi ra nhdng : y tudnig|ban thiét cho cdc chi 4é vé hung hh huéng khdc nhau <8 q In-house Emails (mail trong noi bo cong ty) eo eS “ 3 kl S 6 Age Seve. Bae cancel | Address Soet Check 1 Font Tyee From: Deloris Wise, Database Manager To: Los Verdant, Sales Director Subject: Updated mailing list Sent: November 12. 7:43 A.M, ‘Dear Me Verdant: understand that you &ré sot happy with the work my team has done con the client mailing list. Please let irie know specifically what. prob- ems you have encouriterad so that we ean improve our performance In the future. "Thanks, Delors Wise & Nim bat tinh hudng: Bon phai tim duye g tuing dé trién Khai cha dé dua vo email cho edn. Hay trd len ede caw hot dungi day. (1) What's the purpose of the email? To inquire about : with her team's work. (2) What kind of work has Deloris Wise's team done? Pe of aclient mailing list. @ Neh ra j tudng: Hay xem ban than la nhén vién eda cong ty, dién hat diéu bon ‘khong hai long vao chd tring con fa. (2) The information was “oy net accurate enough, Complaints about Work 3) aa a) (1) The work delayed wanwinhantiivieticort. - ‘©xtroom.com/forum128 ff # Stage 01 Monel. 4 Strategy In-house Emails (Email trong ndi bd cong ty) From: Delotis Wise, Database Manager ‘Yo: Les Verdant; Sates Director Subject: Updated maiing list ‘Sent: November 12, 7:43 AM. Deer Mr. Verdam: © Lunderstand that you are not happy with the work my team has done on the client railing list. 2 Ploase let ms know specifically what problems you hava encountered ‘80 that we can improve our performance in the future, Thanks, Deioris Wise ‘Vocab: updated dion: cdp nhdt specitcaly (nidt eich) cu thé’! encounter iam dv, gp phi © Nim bit tink huing (A) Mue dich cva-email la gi? >To inquire about problems with her team’s work. Gidi thich: Dua vao phdn ®, ban o6 thé thay trong tam cla email la yeu edu ngudi nhén email cho biét nhing diéu khong bai long vé nhom cia 66 Ay. (2) Nhigm vu ma'nhém ei Deloris Wise lam Ia gi? > Preparation of a client mailing list. Gia thich: Dua vao phan dau eda email, ban 06 thé biét nhiém vu ma hom oda Deloris Wise Jam 1a 1én danh stich khach hang. G Nehira ¥ tung {7} 1 got the tist one wok later than Iwas supposed to gett. 6% rb. ag a ich byw if tai Soo on len tn, {2) 1 expect you to provide us with more accurate information: "TO! mudi 6 cung ep cho ching ti ng théng tor chinh xtc hom. {3} Lots of information we requested was missing. Nig tig i ching tar yu eds id cn iB. (4) Th mailing list was not forge enough. Dah sch te keh bog 8 ta thdg tin. the ly eet Ud, www.nhantrivieticomBusiness-Business Emails (Email gitta cée cong ty) From: |) Paula Thompson, Event Coordinator, Jackson Enterprises To: Cameron Harris, Managing Director, Save the Environment Trust ‘Subject: Your fundraiser Sent: November 21, 3:27 PM. Dear Mr. Harts thought that last Saturday's fundraiser that | helped you coordinate was a great success, However, | understand your organization is unhappy with some aspects of the event. Please let me know the precise nature of the problems so that we can reach a resolution Sincerely, Paula Thompson Vocab: eoottinate gui difu pi ervorpiga cing 0 x1 nie £ fundraiser hogr dng ny gi fin gave sop ® Nam bat tink hudng (1) Paula Thompson 1a ai? > She is an event coordinator. Gidi thich: Cong vige cia eb dy duge néu r0 ngay sau tén ho & mye ngudi gai email. 2)Su ign gi da duoc td chite trade do? >A fundraiser. Gidi thich: Diya vao Subject va phan ®, ban o6 thé biét ¢6 mot sy kién quyén gép 44 duge 6 chute truve dé, Lana ¥ 1a fundraiser e6 hal nghia: su kién quyén gop va nguii tim kiém ngudn tdi wre. Ci Nghi ra y ting (1) The turnout was extremely disappointing for all of us. cm aa Tal od ching 18 rib thal upg ud sheng me (2) The event was rather boring and guests left earlier than we expected. 18 vd sin ha. hig 104 rons Chucsns inh ny Bad tim chin vt Rade (3) The location you chose was not easy to access. a wid cds cbem thi Hating An eda (4) The catering that your company organized was not satisfactory. Fink com02 Paragraph Pewer i Luyén tap khd nang su dung y tung vé trinh bay than phién tao cau oe ede emai sam, dién not dung thich hep vao ché trdng pha hop vot ni dung ota nhing diéu khong hat long cho sin. Business-Customer Emails (Email giti cho khitch hang) From: B. Robinson, AfterSales Service Representative, O-Teico To: N. Lebowski Subject: Feedback Sent: December 3, 5:06 PM, Dear client: ‘As-one of our first customers to buy the Q-Teico GS3, we hope you can provide us with some feedback on ‘the new cell phone. if you have any problems or concerns about the per formance of the phone, please let us know. Sincerely, B. Robinson @® Didu khong bai long (1) Rich a er ag ahd i WA uda ede phim. (Di. Nhant néb pin, I have encountered two prob- lems. ‘The main issue t have with the phone's thet th addition: Customer-Business Emails (£:nail khach bang giti cong ty) From; Jasper F “To: Heidi K., Client Aftairs Manager, Western Rent-a-Car Subject: Credit card statement Sent: December 7,9:03 AM. Dest Ms. Heidi. K:: have just received iy credit card statement for the month of November. | Tnoted that your company charged “me $350 for renting the Astra XR. | | thought we agreed on a charge of _ $150. Was there 9 problem of some sort? @ Didu khong hai long (1) kitag 48 dy bin ag xe nh 2 tha: thud. (me 0 ngs an iu ben eau. You were charged an additional $200 for your rental service be- cause of two problems that we discovered. First, In. addition, wewwinhanteivietcomA Customer-Business Emails (Email knach hang gi cong ty) From: Kevin Baker ‘To: Arthur Lane, Membership Man- ager, Cariton Fitness Center Subject: Warning Sent: December 19, 5:18 PM. Dear Arthus, Today | received a letter of warning from the Carlton Fitness Center management about following gym tegulations, I don't understand what the problem is. Can you please let me know what's going oh? Kevin Baker @ Didu khong hai long 11) Thug surth duve Bn 2) Sb dung ee wie; (8D THE dye matt ‘uy dia 0h gia ik unig md ut th dye 18 30 ph. Please allow me to explain the two main problems we have noted. Firste Secondly; Business-Customer Emails (Email gii cho khéch hing) From: Habibul A., Sales Assistant, The Online Hardware Shop To: Denise S. ‘Subject: Responding to your com- plaint ‘Sent: December 27, 7:02 PM Dear Ms. Denise S.: heard from our receptionist here at The Online Hardware Shop that you are not Satisfied with the X3 Shel ing Unit you bought recently. !'m very sorry te hear this, f you don't mind, please let me’ knew the specific prob: jems you have with the product by email Ailthe best, Habibul A @ Diéu khong hai long 19). #8 dn hon 80 vel gure. co; ibng vite wat nha: aE x, 42) Muctng adn idp dp edi I'm sorry to say that I've expe- rienced difficulty with the X3 Shelving Unit. Firstly, Equally,Stage 02 Model,” Vb a al Strategy Business-Customer Emails (Email giti cho khach hang) have encountered two problems. > The main issue | have with the phone is: that if is too small. have trouble pushing thé buttons: In addition, t've noticed thar the bartery Funbioutvery dvickly ® Dieu khong hai long (1) ich oa cka ign thagi qd ind nn hh io oft phim. (2) Nha Re Din, ‘Vocab: (A/S) attarsales sevice dich ow hisi-mai /roptesentatve dai did F encounter probleme gap phils cde 8a Ad J fasue vf 8 fran oun i, com hit. Customer-Business Emails (Email khich bang giti cag ty) You were charged an additional $200 for your rantal service because of two prob: emis that we discovered. > First, you didnt fil the tank up before seturning the veticle. which you agreed to ‘do 98 part of the signed rental agreement. > In addition, there was damage done to thé tar, Tho rear taft light nad beer smashed. ‘@® Diéu khong hai long (.ehtna:a® dy bin woe AN rd xe nha thda thud. 12) Me bi Rag be haw bn te 0. ‘Vocah: croc card statomeont bdo clo sv nh i Rhode !edtional sm, Bd sumg te tari up 46 dy binh xg / damage src hai! roar if ght den hd ber sé smaah Lim. 08 tan Customer-Business Emails (Email khach hang gui cong ty) Please allow me to explain the two main problems we have noted. > Firstly, you frequently park inthe spaces feserved for staff in the morning, Please ‘make sure that you park'in the member's ‘arta trate now eo, > Secondly, remomiber thet the time limi Tor machine Usege'is 20 minutes, Our nas conter employees have noticed that you spend too iong on soma machines. @ Didu khong hai tong Gi) That supe dine d nai dah eho mise wen, {2150 dung ode hidt bj 169: thE dye qud thai Bran ‘gay dink (thd piano dung: mBt hit bi dp the due 18 30-pht). ‘Vocab a tettr of warning whircdnh edo / wequentiy tring xiyén / reserve dn cho ‘oe it i an 1h? ia / tion dey tdi ‘wivwenhantriviet:com4 Business-Customer Emails (Email giti cho khich hing) '¥m sorry to say that I've experienced dit: ayéu khong hai Tong ficulty with the X3 Shelving Unit. (10418 fom nso vol dng oo, 0h vay ns 2 Firaly, the shelves are larger-than’adVar= sng uta-uts nh dB xe. tiged: This moans thatthay de-not fitinmny yoy Huang an tp vp nt wh Hi ‘gardge, whichis very inconvenient. » Equally I Hiad trouble assembling the shilving cin s the insteuétions were vary hard to-understand, ‘Vocab: hardware'chop ca hig bd dé igi Rin. / shelving unt (is ldp rdp) AE dhong dg crt ‘experience sri nighiém / ft in mie co / garage mh dé xe inconwerent bl én) ‘assemble Lip r4p!instuctions hung dn 1mhe V4 03 Writing Emails “ ‘s4p xép hop ly khoang fhot rgién 10 phut 48 viét mét email thuc té at # Nam bat néi dung chinh trong email cho sén va aso | 1088 yeu cau cia phin budng dan ‘Ndm ving trong tam cda email cho sdn trong vong 2 phut, | From: Mt. white, Manager Digby's Fashion Outlet Tos. Partridge. ‘Subject: Something wrong? Sent: December 13, 4:21 PM. Dear Ms. L, Partridge, 1 received your phone message this morning about “) there being some problems with the dress you bought from our store last month. Please tell me about these issues in more detail whenever it is convenient. Faithfully, ‘M. White {Directions} Respond to the email as if you are L. Partridge, in your email, outline THREE problems with the dress Gia'sit ban la L. Partridge, hay viet email trinh bay ba'vdn 4@ én quan én hide do dam. © Nim bit gai y Ly do gi email duge dé cap ro trong phan ©. @® Liet ke trong 1 phut ‘Ngudi gui email: M. White, quin ly cia dai ly ban 18 Dighy s Fashion ‘Ngw@i nhdin email: Khich bing tén li 1. Partridge: Ly do gui email: ¢ biét them chi tiét vé sy ef sdy ra yéi-chibe do dim L. Partridge di-mua ‘Yeu‘edu: Tyinh bay ba van dé lign quan dén chide ao dim toi vai L. Partridge Wwaw.nhantrlviet com tea 2 08:00 pong nao Ban hay nghi ra 3 van dé dé trinh bay trong khodng 2 phi, a (2) @) Po step 96:00. viet email ta | Dua vao cae 7 twing da Heb ra tren, viét email tré lei trong 6 phuit con lat INguti.nban} i (MG dau) — (Van dé 1] First, [Vin dé 2] More importantly, [Vin dé3} Andf) Stage 03 A 177_& Strategy ‘step 1 10.00 Ném bat noi dung chinh trong email cho sda va yéu cdu cia phin hudng din From:'M, White, Manager, Digby's Fashion Outlet : L. Partridge Subject: Something wrong?, Sent: December 13, 4:27 PM. Dear Ms. L. Partridge, | received your phone message this morning:sbout there being some problems with the ‘dress you bought from our store last month: Please tell me about thase issues in more detail whenever it is convenient. Faithfully, M.White ‘Vocab: receive xhan fin densi hi «le! whenever its convenient hilt ct kh nao sa ie stop 2 0800 Ding néo ‘Chae chai 1a ban od nhiéu kink nghiém trong-vige mua sim ‘quin so phai khong? Hay ob géng nghi xem thong thadng cé nbiing van dé gi phat sinh c6 thé khién ban khong hai long. (1) Bad stitching, 2) The dress shrank. (3) The dress is bleached, a wewwinharitrivieticomstep O 06:00 Viet email tri Ii (Tien ‘at skoritiiviencom om fi Hi, Mr. Mi. White, ‘Thanks for getting back to me $0 quickly. Unfortunately, | do have @ coupie of complaints about the dress. First, the stitching on the back is corning undone. The quality of your elothing is normally high, so this is a bit disappointing. ‘More importantly, though, the directions on the label indicate that the dress is -machine-washable. Howaver, after | put it in the machine last week, the material has shrunk anc ir ne tanger fits me. And it seems to be bleached a bit as well. The color Ie nar bright blue anymore. Please email me soon to let me know what you plan to do about this. ‘Yours, L: Partridge (Chién luge: Ban nén ghi nhd cdng nhiéu tir vung va thanh ngulién quan dén ‘quan éo cing tat. ‘Vocab stitching dmg hhdu on the backrén Kwg /machine-washate ih gidt bing may / sho Cohrankcshrink) cai Ata bd leach phi mau” ‘are 998eon o Ni it email ai? i de ong y van tal Peters 3: Walker, Director Pete's Shipping - Ben 1a ngui nhén email, Z. Lee, Purchasing Manager, Norvile Supnlies zi abitng ban 18 ai Our serv ses analy 17,412 PM. Auta thet bj od tong ty ing 1y do git email? Dear Mr. Lee, : Tho fa vé dich vu vn euyen, fundarstand you tried to contact me: this. morning to. dis cuss improvernenis you believe we could make to our ser |: r si, 1 joi axl an to Gi. rvecacrSeaxtnelion iow. | Net desta eh # ailing ho it ine bo we could perform better please respond to this erval altars Yours, D. Walker ~ Diy li-email cia ebng ty van tdi gU eho cing ty déi tie voi ndi dung yeu cdu cing ty d6t {de cho biét j kign vé ning cdi thien nhim nang exo cbst tuong dich vu van chuy .W7Ban phai viét email tra Idi nhu thé nao? [Directions] Respond to the email as if you are Z. Lee. In your email, make TWO suggestions about how the com- pany could improve its services. Gia sit ban 1a Z. Lee, tian hay viet email tra loi, trong 46 dura ra hai got ¥ ‘nhdm néng cao dich vy eda céng ty van tdi, Xem email tra li mau du6i day. ihe seco cerns Ss 2 Hello, | have two suggestions thar should help yau improve your = uiada ‘services. 4 ‘Cahal et¥ Firstly: You should develop an online ordering service. My ‘company makes many large arders and it can de annoving 10 fill out so ruch paperwork. An oniine order form: would Hai eg ‘be simpler: Secondly, | suggést you put @ tracking device I Patrik ih w at ag te ‘Sfi-yOur Shipmiefits. That way, customers don’t need to - eee worry about delays or lost deliveries. 4 oe Roane fein te evi Kind regards, Zee >» ~ Hai got an online order form va a tracking device-duye trink bay trong email méu xwit phat ti ofc ¥ turing Hen quan 4&n tink hudng néu ra trong email ma ngwin viét nan doo: Tuy vay, han pha hm ¥ Ja cho day tung 06 hay dén may di nda, ban cing phai biét.cach dién dat thich hop thi mei co thé tg0 ra mot email suc tich-va hiéu qua. wwwenhantiviercomBan cb y hién phat khong? Hay bay, t6 y hith cia mink! Nhiing cach dién dat dude diing dé “bay t6 dé nghi, gai y Céc bir nhur suggestion (48 nghi, 48 xuét), advice (loi khuyén), instruction (sy turing din), step (bude, gial dogn) thurmg dupe sit dung trong cic d8 nghi, got ¥ lich sy. Trong khi dé, suggest, recommend, you should -, v.v. thuing xudt hign trong nung edch bay t6 48 nghi, got ¥ thong dung. Khi dé nghi, goi y | have’a suggestion for you which should help you improve efficiency. I have a couple of suggestions for how you could improve your customer service. | suggest you invest in glossy marketing materials. I'd recommend that you develop a more efficient de- livery service. You should apply for as many job vacancies as possible. Khi huéng dan If you follow the steps outlined below, you should be able to install the program. if you follow the next steps, you should be able to fix the problem with the copier.| Seite \| \ \ , ra i @ «01 Bra nstorming pox Ses “Luyda the kha ning nghi ra nhang - f i _y-tudnglean thiét cho cdc chd 48 vé ~ ¢ nhding hh huéng khdc nhau Z oe q Customer-Business Emails (emait khich hing iti cong ty ©) e008. is cans: es a Se a Age T cure Save | Cancel 5 Ame | Spettonesk f Forte From: G; Posey To: N. Jones, Event Manager, ITF Conferences ‘Subject: Next month's conference Sent: February 26, 8:12 PM, i Bear Ms: Jones, I'm coming to San Francisco next month to attend the "Women in Literature” conference. | need to: make the arrangements for my-trip. 2 and was hoping you could give me some advice about this. t hope to | 3) fear back from you soon. Faithful, 'G. Posey ® Nam bat tinh hudng: Ban:phai tim duge y teing dé trién khai chu dé dys vau -email cho sin. Hay trd loi ede edu hit dust day. 41) Who is N. Jones? Sho isan for the upcoming conference. (2) What's the purpose of the email? To suggestions for her travel arrangements. @, Nghi raf tudng: Hay xem ban than ban la nguit nhan buc email nay, didn vio ché tréng hai dé nghi con lai. (1) To stay close to the (2) To fly in earlier conference center. ™S eo - 3) 40 ‘swrernhanttiviet.com2 Customer-Business Emails cemait nach bang witi cong vy 2) e008 2 Li a fet y Rene | Be ) Address. { SpowCheck | Font Type From: Len Munster “To: Inquiries, Pluzo Air Subject: AC is matfunetioning Sent: February 12; 1145A.M. Hello; © Lown a Pluzo Air ait-conditioning unit which has started matfunction- ing. The product warranty has already run out, $0 you're not liable for the problem, but | was stil hoping you could give me some advice ‘about how to ficit, Thanks for your consideration. Regards, Len Nim bat tinh budng: Ban phai tim duye'y tudng é¢ trign whas chi dé dua vao email cho sin. Hay tré loi cde ciu hoi dusi day. y (1) What seems to be the problem? ae ‘Mr. Munster's doesn't work properly, (2) What is the purpose of the email? To get useful about fixing the air conditioner, @ Nehi ra ¥ ting: Hay xem bin thin ban la nguét ban bite email 6, dlén veo ch tring hai dé nght con lat. (1) To consult the product el manual Malfunction of Electronics: 3) 4 . é (4) To check a list of tech- nicians.tee Stage 01 Model’ Customer-Business Emails (Email khich hang gui cong ty ©) From: G: Posey To: \/'N. Jones, Event Manager, ITF Conteronces Subject: Next montis conference Sent: February 26, 8:12 PM Dear Ms, Jones, 0 Sah Francisco next marth to attend thé “Wornen in Litetature™ conference. I need to make the arrangements for my trip, and | was hoping you could give me some advice about this. | hope to hear back trom you secon Faithfully, G: Posey ‘Woeeh: contarence fli right (erature vay hive / make arrangemants sdp xp (moi ike) ‘© Nim bit tink hudng (1) N.dones la ai? +> Sho is an event manager for the upcoming conference. Giai thich: Chute vy eiia N. Jones, ngudi nhdn email, dage new ro ngay bén canh ten otia 0b dy. (2) Muc dich gti email la gi? > To ask for suggestions for her travel arrangements, Gidi thich: Yeu cdu nhing thong tin edn thiét &€ chadn bi cko chiyén di dit hoi nghi. © Nahi ra ¥ tuing {(1}You should stay at's hotel close to the conference center. hyde 2 khdch som ge ud ag den hos ah {2} You should try to fly in the day before the conference Is dua to start. hy nin atts trtte hide: din ea HL gh, (3) It is recommended that you bring your laptop to take notes. Chi nen mang theo: may tink doh tay.Aé ght ee 4) You can plan a tour of the city because you have free time in the afternoon. Chi ed:tnd ten 42° hoaety them quart thanh: phd uF chi eo tha glam rank: wdo bust inva, wanw.ahanteivieticomCustomer-Business Emails (mail khach hing giti cong ty 2) From: Len Munster Tor Inquities, Pluzo Air Subject: AVC is malfunctioning Sent: February 12, 11.45 AM. Hello, 1 own @ Pluzo Air air-conditioning unit which hag started malfunctioning. The product warranty has already run-out, so you're not liable for the problem, = but | was Still hoping you could give me some advice about how to fix it. Thanks for your consideration, Regards, Len Vocab: inquites phan ching tin aleeondioning he viding did haa whee de / unit aay ‘atfuncton it tt warranty hes run out an ul a / be labo for chu uric sikifm 28 ~ f consideration sic su xe, ap quan tam © Nim bit inh hudng (i) Van dela gi? > Mr. Munster's air conditioner doesn't work properly. Gidi thich: Can cit vito Subject va phin:mé dau cia email, ban 6 thé thay ring vin 48 6 day 1a may didu hoa nbigt dp bj hing. (2) Mue ich gui email la gi? > To get useful advice about fixing the air conditioner. ii thieh: Tuy 4a het han bao hanb, nhury ngue git email vin mong:nhiin iage vai lot khuyén vé cach sita cai may didu hoa nhigt €0-by hang d6. Nghi ra ¥ tung 1) Consult the product manual. (2) Try to disassemble every unit and clean it. (3) You can send it to our main service center. (2) Try checking our wabsite fora tist of recommended technicians. 9 @xtroom.com/forum1 2 1 02 Paragraph Pewer Luyén tép ikhd nang’ st dyng tudrig vé dé nghi, got ¥ 48 tao. ‘Doc -tde email saa, dién noi dung thich hop vao ché tring phit hop vet noi dung cila ede dé nghi, got ¥.cho sin. In-house Emails (Email trong ndi bé cng ty) From: Ken M,, Departmental Secretary ‘To: All Administration Staff ‘Subject: Meeting Sent: January 15, 8:24 A.M. Hi everyone, Please don't forget that we have the departmental meeting tomorrow at 3:00 PM, If you have any suggestions for issues you'd like us to discuss, please let me know right away. Thanks. Ken ® DE ght (9 Tha ue dai seh chi oun, (2) Tha tud edch edt tien m0 inar vibe. | have a couple of suggestions for matters you might like to add tothe meeting’s agenda. Firstly, The other issue i'd tike:te discuss is. Business-Customer Emails (Email gi cho khach hing) From: Jacob W.. Customer Services Manager, Plymouth City Food- link | To: Foodlink Supermarket Loyalty Card 5) holders: Subject: Getting feedback Sent: January 29, 2:13 PM. Dear Foodlink Loyalty Card holders, ‘Thank-you for shopping at Foodlink. As part of our commitment to your satis- faction. I'm writing to all our card hold- ets to check that you are happy with ‘our service. If there is anything thet you would like 1o'see changed, please contact me. Yours sincerely, Jacob W. @ DE nghi (1) Nn med ete 24 tin nai (2) én 26 hina pd tug mon oh ede ‘dts ng, thd thi Plymouth City Foodlink is an ex- cellent supermarket, but | have ‘two suggestions that could make it even better. First, in addition, www.nhantriviet comBusiness-Business Emails (Email givta cde cong ty) From: C. Dodson, Senior Executive, AdvertiZe To: K. Silva, General Manager, Code) Sportswear Subject: The new campaign Sent: March 21, 11:57 AM Dear Mr. Silva, My name‘is Claire Dodson and | am handling your advertising account on behalf of AdvertiZe. We're now glan- ning 3 new promotional campaign for your company. If you have any specific requirements for the campaign, please contact me:as soon as possible. Sincerely, ©. Dodson ® Dé nghi AD) Cait phi sem natant ne ge teu reich de (2) Cdn phdi tn dung cde kénh qudng cdo ching han Internet There are two matters | need to instruct you on before you be- gin planning the campaign. Fall, Customer-Business Emails (Email khach hang gthi cong ty) ? From: Keita Wellesley To: Customer Support, Mainland Mow- ers Subject: A problem Sent: April 2, 12:36 RM. Hello, | bought'a Big Cut lawnmower from Mainland Mowers about 6 weeks'ago. Unfortunately, something seems to be jammed in the lawnmower's blade, and I'm not sure how-to get it out safely, Can you please giv me some advice? Thanks, Keira ® Dé nghi (0) Nén gid guyét thea hat bude: sau: gen i 8 th i Det imdy ndin righiéng vis ge lai dao ca. (Niele de dieu ave If you follow the next two steps, you should be able to unblock the blade. First of all ‘@xtroom.com/forum myStage 02 Model, Strategy In-house Emails (Email trong néi bd cong ty) | have a couple of suggestions for mat- tors yolu might like to add to the meeting's ‘agenda. > Fitatly, | want to discuss the parking list. > The other issue Id like to discuss is the office environment. We need to talk about ways we can redecorate in heré to make it pleasent, @ Dé nghi (0) Tado fun dann sdeh cht déu xe, (2) Thao fudn eich edi thién mét trudng lam vike. ‘Voeaby, gona chums irl nah i parking Wit dah sich du xe / offoe ervironenent di tram sige [redecorate trang i lai Business-Customer Emails (Email gti cho khach hang) Plymouth City Foodiink is an excellent su- ‘permarket, but | have two suggestions that could make it even better. » First, you should keep the supermarket ‘open 24 hours'a day. >In addition, | think there should be big- ger rewards for Loyalty Card holders. @ Dé nghi (1) én md eda 24 gid: midi naay. (2).Nan 26 hiang phd thurtng tn hom cho de fon ang thdn tie ‘Voc: joylty cand holder Risch hing dupe cp thé wae (do sng xen mua sim dm sta hag, iu thi ndo &6) | comertmect foi cam bi! reward phan thuaing Business-Business Emails (Email gite cae cong ty) ‘There are two matters! need to instruct you on'before you bagin planning the campaign. > First of all, we'd like the advertisements to target young people, especially. mal Young malss are our biggest market, 80 ‘we need to eppeal to them, > Secondly, we'd like you to sake use of new advertising channels. In particular, please try and use a lot of Internet adver. tisements. @ DE nghi (1) Cin phdi xem nam thant ridin id kidch hang. ue ti (2) Cn phdi tén dung ede kénh quéng cto méi, ohéing han Internet. Voeabs advertising account hyp ding que cdo / 00 bohall of win dank / requirement véu edu / ‘target nhdin vo! appoat hip én, 161 cud ! channel Rénk in parteular ey thé www nhantrivietconCustomer-Business Emails (Email khach hang giti cong ty) If you follow the next two steps, you should be able to unblock the blade. > First of all, tip the red safety switch on the side of the mower. > Then, turn the mower on its side and corefully lft the blade cover off, > If you are uncomfortable about handling this task, then | suggest you take the lawn: mower to your nearest Mainland Mowers service center instead. @ Dé nghi (i). Nin gid quyl theo ta Buide sow BO cdg tee an todn: mau a d ben hc, B DAY indy nm nehibng v8 g2 hv dad (2) Mang may dé trang (dem dich un edn nt ‘Voeth: lawnmower may xén cd fan Ret blade fri dan! ge out Id} ra! thp bdr (come td, mit) ‘of the side Ben hig / hari x ly 1“Sp xép hop ly khoang fhai gian 10 phut 4é viét mot email thyc té Nam bat néi dung chinh trong email cho sin va sto | 10:00 yeu cau cia phan hudng din N&m ving trong tém ciia email cho sin trong vong 2 phuit. From: Jenny Cooper, Manager, Hotel Mating. | To: Marcus Farley Subject: Your stay Sent: March '6, 4:21 PM. Dear Mr. Farley, hope you enjayed your'recent stay at Hotel Marina, It was a pleasure having you!“ ff you have any advice you would like to give us about our facilities and services, please let me know. Thank you, Jenny Cooper [Directions] Respond to the email as if you are Marcus Farley. In your email, make THREE suggestions about how the hotel could be improved, Gia si ben la Marcus Farley, hay viét email trinh bay ba dé nghi vé cach cai thin khach san, © Nim bit goi y Ly-do gui email duge dé cap r6 trong phan ©. @ Ligt ke trong 1 phit ~ Neuti git email: Jenny Cooper, gin dc Bhieh son Marina [Nei hn email: Khieh hing tén ih Mareus Farley : Ly do gti email: Dé nghe li khuyén caw khiieh hing da ting dén é tai Khéch san Yeu eh; Trinh bay badd nghi vé echo thiém khich san trong-vai Mareus Farley wanwiihantiviercomo step < G8:00 peng nao Ban hay nghi ra dé nghi #é trinh bay trong kholing a (2) Improving Hotel / Service | 3) RQ step \ GG:08 viet email tra loi Dua viocde ¥ tod Fora start, [Dé nghi 2TAlso, nghi- 2 Finally, g lA nght rad treii, viét email tra lai trong 6 phat: edn latstep 170.00 Nam bét nfi dung chinh trong email cho sin va yéu edu cia phén hing dén From: Jenny Cooper, Manager, Hotel Marina To: Marcus Fatley Subject: Your stay Sent: March 6, 4:21 PM, Dear Mr Farley, | hope vou enjoyed your recent stay-at Hotel Marina, it wes a pleasure having youl it vou ‘have any adivice you would like to give us about our facilities and services, please let me ‘know. ‘Thank you, Jenny Cooper ‘Voeabs recent gd dy say sic ei st ala Chacha / ‘Wowas a pleasure having you. Ri hin hank dare sdb dat Snibd. / cities ede tien neh, ca sd vat chat step 2 0800. Dgng néo Cé rat nhiéu dé nghi ban 6 thé néu ra déi voi dich vu va cost: vat chat eta khach san nhw dich va gidt ii, dong trayén Internet, dich va'don phong, phong may tinh danh cho doanh nhan, v.v. 11) Complimentary breakfast could be better (2) Upgrade the business center 13) The checkout time is too early Possible 150 yeww:nhantriviet.comstep 06:00 Viet email tra li ips bla Comat Dinah ‘Diagli2h ‘Dhoaia} nil Dear Ms. Cooper’ | enjoyed staying at your hotel, but | have a couple of suggestions about possible improvements you could make, For a start, the complimentary breakfast could be better. Sometimes the ingredients werer't fresh, which was a little disappointing Also, I'd ike you to upgrade the business center. The computers and printers sot up in this area were quite outdated and slow. Finally, | want to mention your checkout time. | had to check out by 10 A.M, and found it a bit earlier compared to other hotels: Other thar those things, | thought the hotel wes excellent. ‘Thanks, ‘Marcus Farley Chin Huge: Liru 9 dén ede to vung va thanh nga lién quan dén dich vu, co si vit chat cia khéch san, ‘Yoeab: make improvements thu hig «deca thin | complimentary bai, mai /ingrodiont ‘think phn: / st up ldp da, shit lp! outdated i that / compared to 30 vei ssQuestions 6-7: Respond to a written request Directions: in this part of the test, you will show how weil you can write @ response to an-e-mail, Your response will be scored on * the quality and variety of your sentences, * vocabulary, and * organization You will have 10 minutes to read and answer eacti @-mail Click on Continue to go on.Directions: Read the e-mail below. From © Torina, Customer Service Representative To: J. Samuel, Director of Shipping Subject” Delivery delay Sent: June 25, 11.07 AM | heard from oné of our customers; Jenny Smith, that she’stil hasn't feceived the wadding invitation ‘cards she ordered, We promised to make this delivery by June 16, She seems to be quite upset: Can you look into this, please? Directions! Respond to the e-mail as if you are J. Samuel. In your e-mail, describe TWO steps you will take to handle the situation and make ONE request.Mini Test 1 Directions: Read the ¢-mail below. From: Ken Smith ‘To: Aaron Devin, President, First Insurance Agency Subject: Interview. Sent: March 29, 8:76 A.M. Dear Mr. Daviin, ishave a job interview scheduled for next Monday’at 3:00 PM, However. | am affaid there have been some changes in my current schedule, so |-heve to work until late at night that day. Could you possibly reschedule my interview dete? | fook forward to meeting you soon. Best regards, Ken Smith) Directions: Respond to the @-mail as if you are Aaron Devlin. In your e-mail, suggest TWO possible times for holding the interview and request ONE item that Ken Smith should bring with hirn. sowwinhantiwetcon 18 ‘@xtroom.com/forumMini Test 2 Questions 6-7: Respond to a written request Directions: In this pari of the test, you will show: how well you can write @ response to an e-mail, Your response will be scored on » the quality and variaty.of your sentences, * yoeabulary, and organization, You will have 10 minutes to read and answer each e-mail, Click on Continue to go on. 7Mini Test 2 18 Directions: Read the @-mail below, From: Randy Emerick, Assistant to Vice-Pre: To: Ail staff Subject: Vice-president’ retirement party Sent: January 27, 1:15 PM. Vice-President Jetty Silvaria’s retirement party will take place at the Grand Traverse Resoit on February 9 at 7:00 PM, We ate asking that employees help. ‘with preparations tor the party, such a8 decorations, setting up tables, and so on. Directions: Respond to the e-mail as if you are an employee at this company. In your e-mail, ask TWO questions and: make ONE suggestion about organizing the: patty. saiwirssharirivier ConyDirections: Read the e-mail below, From: Oscar Wolfe To: Jack's Online Hardware Subject: Malfunctioning drill ‘Sent: June 12, 10:14 AM. ‘The power drill | bought from you on the Internet last month is not working well anymore. it turns on, but it doesn’t dri as efficiently as it used to. | have to push very hard to make it cut into the wood, It’s just not funetioning like it should. Help me please! ‘Oscar Wolfe Directions: Respond to the e-mail as if you are a customer service worker at Jack's: Online Hardware, in your e-mail, give TWO instructions to handle the problem ‘and make ONE suggesticn about maintaining this tool,hi & , ng tin eo ban vé bai Indn 1 Cu tao co’ban cia bai luan TOEIC Witing yéu clu ban viét mit bai lus ob d6 dai khodng 800 4 ve cae dhd d@ tien quan dén siah hoat cong s6 trong khong thot gian 30 phuit. Dé vigt duge mot bat ludn hodn chinh thi 4iéu quan trong Ki trade hét ban, pha ‘ptm ‘ving efi tne eo han cia ba ludn bao gdm phd md bal, than bai va ket logn. Phin mé bai (Introduction) doa vin mu, ban phi hb Medical services can be a huge expense in our lives, People. without adequate medical insurance can lose | all of their: money and possessions if they get sick or Se Sap Tat gt eh te | injured. (CBs hga a8) 1 believe’ it is the goverrime beled ee a responsibilty to make sure that all citizens receive oe sufficient magical services. This is because individuals sie eH ed, ‘and companies do not always have enough financial resources to pay for modical bis. [1g 401) Iris not feir to expect individuals to pay for their | . madical bills. Only the rich can comfonably pay for eean eden f 2 Seseesienees: ‘hE gi thot sin in thn Ta ob ¢ 4, gin idm nb vy. {lg do 2] At the sarne time, companies already struggle 10. make profits, s0 they should not be:requirad to give up their earnings to pay far their employees’ medical ‘treatment {Cialip li les 8) Therefore, the government must be iio Gaeslabeat responsible for paying medical bills. They can get phd kt lt, ban phi lap ii chs money for medical services through taxes, it the fui bb tray @ pada md ba hin government pays the hospital bills and costs related to tao a8 hyd pe ag eo 9 Medication, al citizens can receive equal treatment. 1 qos i bn tha hp, | This is the only way that is fair for everyone. i phn ryt Whaat dep dn dhe bg mel in Kg de rab uy phd thn bu we vevivechanitiviet cornCac giai doan viét bai luan- 8 Hiéu TOPIC Diém mau chét dau tien khi viét bai ludn la hiéu dung chi dé 44 cho, Ban ehi-nén bat déeviét bai hug sas Kh da nd bét chinh xde trong tam eta vin db. Dong nao tim y twéng lién quan dén chit dé Ban phai chon ¥ tudng cilia ban than saa cho phi hop. ‘vol topic eang nhur thé loai cia eau hoi vi du ohu kidu cau hii yéu cu néu f kin ding ¥ hay khong déng y, ‘kidu tiring thust, kidu didn t€ uu = khuyét didam, vie: va ‘sau d6 suy nght tin ly do h6 try cho cae § tuning Ao. ‘Nam cdc tuéng chink ‘Ban phai ght chu ede ¥ taong'da nghi-ra ve bat dau viet in, doan: vain sau khi thiét lap duge dan eda bai tuan, ‘Vidt bai Iwan thie té Ban-phar vit bat Iudn theo trinh tus Phém md bab ‘Than dai > Ket lug, dng thot phat duy tri tinh nbatt ‘quan xayén sudt bai Tun: Doc lai “Troe: et-thuie; gn phai:de by doin ab tai en: ten-v0 18) sath play, bith ee kek cht ch geese than namgeenirmiic doebed eh tinh3 Doan van: Don vi co ban cdu thanh bai luan ‘Nhu @4 trinh bay phan trade; m6t bai ludn tiéu chudn phaicé edu trie: Mo bat + Than bai > Két nan, bao gom nbiéu doan van khde nhau. ‘Trong ting Anh, doan vin duge got JA paragraph; so voi eau van dom 1é 66 miuc dich truyén dat thong tin don gién, doan van bao.gim tap hop nhiéu cfu van déng vai tra Ja don'vi co ban cia su thuyét phue trong bat ludn. Vi vay, mt bat lun hodn chinh phat 1€ tp hyp ede dogn van bay t6 quan diém ahat ‘quan, dirge'lién ket chat ché, sie tich va o6 mite do thuyét phue cao, 1. Diém khdc biét giita phuong thiic trién khai ¥ cia phuong Dong va phuong Tay Nhu ban e6 thé théy o hai hinh ve dudi day, phuong thitc trién Ichai y:cita phuong Dong va phuong Tay od su-khde bitt rat len. Ova: hea phuong Dong, ban thuimg pha nghe rat nhiéu cdu néi réi moi di dén duge két lun; trong khi 6, d6i voi tiéng Anh, hic nao ban cang phat bat déw bai ludn bing cat dn d& tuomg ung vor ket ludn, Si kha biet nay duge thé hién-rd ngay khi viét mét-doan vain. Vi vay, dé-¢6 thé viét mbt bai Tuan 06 4 hoan chinh cao, diéu quan trong la ban phai biét edu tao co ban cia doan van va. 06 sing luyén tap vidt dogn vin theo ed tao 46, Phiding thie triéa Khai j-cla phang Bing Phung thie trign Khai joa phutmg Tay 2. Cau tao co ban ca doan van ‘Dogn vin ting Anh thuimg bat ddu bing cau chi. dé tuyng ting vét Ket Iudn, tip theo Ja nbimg ly do-cu thé hé tro cho chi dé va két thife bang edu hoan tat chi 48 6. "Thong thudng méi doan.van-cé 5-10 cau vi khodng 75-160 tu. Tuy nhién, vai bai ludn khodng 300 tu thi méi doan-nén o6 khodng 4-5 cau bao gim mot eau eb dé, hai hoae ba cau gidt thich Iy'do va sau 46.18 mot cau két thuc, ‘Hay xem bai ludn'sau day vidt vé choi dé “Cong ty se lam i dé nban’vién trang thanh voi céng ty? www.nhiantivietcom& Topic sentence (1 semence} & Subject development (2-8 sentences) @ Summary sentence £1 sentence) (Phuong. the trién khai dogn van theo 3 bude cia bai haan tiéng Anh] oe By offering @ opportunities for career development, __ Chu un &é @ phin md bai @ professional training and @ outstanding employee “ tee ‘aupemeanianté® p trong ea luda, Support systems, employers can Keep hol oftheir aoa eteenene workers for longer : ee Fest of oh, companies must offer ther employees {Cau ddu tien eda than bail ‘opportunities for advancement to get them to stay. 4 ‘Chu cht €8 Tope satenca) ‘One of the main reasons that people switch companies — {sto find a job with batter pay and more responsibility. ‘Many of these employees would, of course, be Gg tit be more likely to stay with the company if there were | SSumiect covenant) ‘opportunities for promotion: ‘Therefore, itis crucial that employers give workers the. Kei thie doan vin ‘chance to find better positions within the company, iSummaiyzantencel88, 3. Chign luge dé viét t6t doan van Chayén tr tng thé song chi tiét + Lam § 18 phuong thie trién Khai nay tuomg tyr nur kht ban zoom may quay phim hay midy chup hinh dé nhin thay duoe 16 hon; ban edn phai phat trign ta eau chi dé ctia cd doan vam than noi dung chi titt mot exch that thuyét. phuc. » ‘Trong mdi dogn van, ben chi nén trinh bay nbuing n6i dung lién quan dén edu chi dé cds doan van @6. » (-mbi doan van, ban chi nén dua-ra:cde-ndi dung hé try cho-cdu chil dé, bat ké noi dung: 46:14 Ly do hay dan chimg * Sik dung lien ti mot each link hoat = Néu sit ding lien tw thich hop 48 nds ese cats trong mot doan van lat vet stbau, ban ise 6 thé tao ra.dage ede doan van mach loc-vé 06 tinh logic cao. + Két qua: therefore, thus, as a result - So sanh (tuong déng): similarly, in the same way - So sénh (khae biét): but, however, on the contrary, on the other hand, conversely +» Dan chiing: for example, for instance + Tudng thuat lai: in other words BG sung: in addition, also, moreover, furthermore - Nhuong bd: nevertheless, nonetheless Thiru: first, second, third, to begin with, next, after - Tom tit, két lugn: in conclusion, to summarize, in summary. © Luy@n t4p phuong thie trién khai noi dung * Mo ta: Phuong thie mé td thudng duge ding trong ede tinh hudng giai thich, git thiéu vé san phdm; diéu quan trong la ban phai ndm duoe thi ty-md ta. (trén + dui, duéi > trén, indi.» phiti, phai -> trfi, bn trong -* bén mgodi, bén ngodi -* bén trong) ® Mé t4 qud trinh: Phuong thue trién kha nay thudmg dage dung khi tra Jot caw hai How to, Diéw quan trong la ban: phai mé ta theo ting bude vi gita cic bude ban cé thé siz dung ede len tu sau Firstly ~~ Secondly — Thirdly ~- Finally To begin with — After Next — At last Initially — Afterward —- Then To start with —- Next —- Thereafter + Trinh bay nguyen whan va két quad: Saw khi bat dat trién khai chadé bang nguyen nhan ode két qui, ban s¢ dua ra ly do bang ede ebting ett khac nhan, r6i két thnic bing each néu ra két Inén. (Vi dysedu chiidé neu ra ket qua: phy ni ngei sinh dé da tré than viin 4@ mang tith xa hoi > ndidung cu thé ida: nbuitig vi du va bidu hign chuing iainke vide phu adi ngai sinh dé da tré thanh van dé mang tinh x8 hoi) * Sosénh va 46i chidu: Phuong thie trién Khai nay thadng duge sik dung khi ban new ra hal vain dé cing mot hic. womenhanteviet.com2. Than bai 12 ‘Than bat gim e6 2-3 doan'van, Méi doan dda phil. mé dau bing:eau chil d (topic sentence) va eau do la nhitng ly’ do, co: sd-eu thé (specific support) dé hé try cho cau ‘ch dé 46, Kem nhuing cach €i6n dat véi trong tam la ede Lien ty thuimg duge ding khi trinh bay topic sentence va specific support duct day. Khi trink bay topic sentence ‘hen tir bit ddu moi doan van) Firstly ~- Secondly ~- Thirdly To start with —- Another reason — Also Primarily —- In addition — Lastly First of ali Furthermore — Finally First and foremost —. Another reason ~- Final reason * Trinh bay ba wu-diém khi lam vige lau ném.o mot not Primarily, it is better to stayin the same job because it is much more convenient and comfortable. in addition, | think it is better to stay at the same company because then you | can enjoy lasting friendships with your colleagues. Lastly, staying at the same’ company increases your chances for career develonment. Khi néu vi du hoac giai thich ly do For example / For instance Khi gidi thich va neu vi dy cu thé However / On the other hand Khi trinh bay-ly do phan doi In addition / Furthermore / Moreover / At the same time Khi gidi thich mé rong Sau Khi trinh bay ly do tai sao ban nh lap dgr trang thiet bi tap thé due trong ‘cong ty khong phai la mot. y kién hay, ban phai dua ra vi dy ou thé, While most employees will be able to maintain @ balance between work and exercise, some will inevitably neglect their duties. For example, in my previous role, | supervised a group of employees. One’ worker in particular spent too long exercising at lunchtime and was consistently late back to the, office. '* Giai thich mé rong sau khi da trinh bay ly do tat sao lap dat trang thiét bi tap thé duc trong cong ty khang phai la mot ¥ kién hay. Exercise equipment is often very expensive, and it needs to be maintained and upgraded often. Moreover. the space taken up by an exercise area is also costly: wwwinhantrivietcom3, Két lun In conelusion / To conclude In summary / Overall All of the reasons / Bringing it all together » Tom tdt y kidn da trinh bay trong mot ea in summery, companies should not provide employees with exercise areas = Liét ké ngiin gon nhing co sf Ip huan 44 néu trong phan than bai thanh mot cau, Bringing it all together, the best way to manage healthcare expenses is to, have individuals pay for their own treatment. 18‘Question 8: Write an opinion essay Directions: in this part of the test, you will write an essay in response to @ question that asks you to state, explain, and suppott your opinion on an issue. Typically, an effective ‘88say Will contain a minimum of:300 words: Your response will be'scored on, ‘+ whether your opinion is supported with reasons ‘andlor examples, + grammer, * vocabulary, and organization, ‘You will-have 30 minutes to plan, write, and revise your essay, Click on Continue to 90 0n. Ch bai 68 8 “Tibi ch Al dinh cd va cho didm ___ He efu tgo ton bai, nding hye ter ‘vg, chia xde vé ngtphép vA f kid 06 duge hi try bai ede vid hoge lj do thich hgp bay ing. © Dik quan trong ban pai ra ‘ig if do ap fh date hap AE bt cho ki ca bn hin, ‘Néw ch trinh bay y-Kign eda minh thi ‘oan King thd dat due dif ca,Directions: Read the question below. You have 30 | minutes to plan, write, and revise your essay. Typically, 2 i ‘an effective essay will contain 2 minimum of 300 | words. i <2) Think about the work you are doing of the future work. ‘What are the most important characteristics you and the people around you must possess to be successful for the job? Use specific details and examples to ‘support your opinion. | Cut Paste | Undo | Rado | Wore Count ‘Noi viét bai luanXem xét chi dé va yéu cau ctia cau hoi What are key things to consider when choosing a job? Chi dé Give THREE factors that you believe are the most important. Th la Use specific reasons and examples to explain your choices. Ping thietrifa bhai iba 18 ‘Yeu edw cite cu hii 1a ban phdi-néu ra “ba yéu (8 quan trong edn phai cin nhac Ichi chon vige lam". Caw hot yeu edu ban trinh bay ¥ kién ed nha du trén 1A mot trong nhiing dang edu hoi viét ludn thutmg gap & mon thi viét TOEIC. Tntéc khi bat dau bai luan, diéu quan trong dau tién la ban phai xac dinh duc ba yéu tO quan trong cn phai can nhac. om Gié lam vige: in thug » atk + id. quan dain ai-tan 36 » Sy thi vi (im gide trdch abies phil Ché a6 dai ngd ta Litn quon dé fién latog, Ban c6 thé ght dfn tung tai di khong? Tint ide Ché lam tot / m tit)Déng nao tim y tudng Ba yéu t6 quan trong can phai can nhac khi chon viéc lam Salary > ‘Satisfaction ‘Tieu chudn chon twa ee Working hours Xem bai Juan mau ¢6 cau tric 5 doan van sau. — Doan ‘in © Trinh bay e0-quan ¢iém ieaceailen The key factors to:consider when choosing a job are tisfaction, salary, atid working hove. Doan van ® Trinh bay oo si 1 hé try cho quan diém First of al, itis vital that you get satisfaction frarn your job. mania og van (Trinh bly co si 2 WB fr eho quan idm dose In addition, salsry should be taken into consideration ‘when choosing a job, Doan vin @ Trink bay co sé h6 trg cho quan diém Lastly, you should ednsider the warking houré involved: in any job you choose. Doan van 9 Tom tat lai quan dé Het hign jpg satistacton salary, an woking hours at Conclusion key points to consider when choosing 8 job. www.nhantrivieTe vung hu ich lien guan dén chi. dé tim viéc lam Basic Vocab company <éng wy industry eng nghiep, neiih kink doank hospitality se fi manufacturing su sin x i ketch dit transportation sy clinyén cho health care cham sdc_y té fetail ban le government chal quien employment. editg-vide, vige him employer 1 employee niiduvién recommendation su siti shidu, su tid ett résumé bast tim di vd whan than application sic xin applicant nun xin 2 recruit: fio) fc, zing vién (= candidate) fang se recruiter nguti tuvén dung) Nghé nghiep Accounting Ké todn Administration & Clerical Qudnari hank chink General Affairs Ting v Customer Service Dich ow khuich hang Engineering Ky liad Sales & Merketing Kinh dowh va rip thi Human Resources: Nita due 3K Phuong thie lam vite fulbtime ediig cide) win itd gi probationary period ait teehee internship parttime temps ‘@xtroom.com/forum(Chri. 48 tien quan dén tim vie va tuyén dung thuomg wudt hién & mon veh TOEIC. Ban phai co ging suy nghi va hét ké nhong van dé lien quan dén nghé nghidp, diéu kign & not lim. vide han da chon, hoje dac trung cia ting Joai nghé nghiep, v.v. 1. Nhitng van dé lién quan dén noi lam viée ‘Moi trong Him ike o6 tt Wing? © ¢ tide ‘tai nha Nén-choa nd ni cong ty lie: © Noi lim viee * Non chow die’ nis - hay cg ty nh? tin luong cao hay aghi phép l6u hon’? 4 @ What makes a company good to work for? A company reputation oe wathing environment Denafits package Possible. (lob secur satiny {fair work assessment “eas ~ on-the-job taining hata work career advancement oD Q Which do you prefer when choosing a job: a high salary or a lot of vacation leave? A sorngatin es _ phir makin to ‘ea 8 living Possible = Beery t0 lnisure ene Support obe'sfamity =~ 468S recharge one's baterios ‘monetary rewards: © workife balance: viwvenhantrviercont2. Hoat déng tim viéc Céing vide trute day ei mite Itong cao hon ong vite mdi shai king? + Cong ty 06 thué aban cing (Gb phai chudn bj didu gi = ‘nade kh nbn eon vite Khe? lau dai ining? 4 Q What is the best way to search for a job? A employment snoadhuntet Jeb referral service: estils recruitment website: Classifieds ~*~ Wears. S. networking aman resources ‘make a cafear change i o Q What measures can people take to get a job? 3 A uslifcaion requirement cnattione er. ail ‘cover latter ieee) foreign language skills sical” oeatoneeainingv8 . 02 Paragraph Power 4 i tuyén tap viét'doan van, ‘don vi co ban edu thanh bal lan is 1. Viét cau Iuan dé a ‘Bee cals hire viét ev Tad a8 thasie cho bat Inari. Lum j ta ban chi duge viét mét ca. What is the best way to search for a new job? The best way to 2 Which would you choose: a job that pays little but gives you plenty of free time, or a job that pays a lot but allows you little time off? | would much rather Do you think that companies should hire employees for life? believe that when 4 Asan employer, would you rather hire an experienced employee * ata high salary, or an inexperienced worker at a lower salary? if | were an employer, | would prefer 4, search for a job is to’ use recruitment websites because they are fast, convenient and extensive 2, work in a lowar-paying job that olfars more free time because | can have time to ‘travel, to take up naw hobbies, and to hang out with my friends end farrily, . companies recruit new employees, they should try to hire people for shoiter petiods because new emplovees bring in enthusiasm, excitement, and fresh ideas, 4, to bite 2 more experianced employee bacause inexperienced workers would be Jess reliable and need more-trgining and supervision, weew.nliantivlet.corn2. Viét doan van ‘Viet doan yan phi hop v6i caw ludn dé da viet & phan trade. O bai tap may, bai sé lyn tap viét doan van m6 bat vii it mht la hat eda (cau mb dau vaca lua A What is the best way to search for a new job? Cae anda Cau tut a Which would you choose: a job that pays little but gives you plenty of free time, or a job that pays a lot but allows you little time off? Cau md div tuandé Do you think that companies should hire employees for life? Cu mi diz Cau lua dé ‘Asan employer, would you rather hire an experienced employee at a high salary, or an inexperienced worker at a lower salary?Stage 02 Model. .. What is the best way to search fora new job? (Che mi ddu These days, there are many diferent ways in which a person can jook for-a-new: job. (Clu lugn 4é & In my opinion, the best way to search for a new job is 10 use recruitment websites. © These sites are more elective than any other method of searching because they are fast, convenient and extensive: * The following 25ay will explain these ponts in more detall & Chién luge: O phan md bai, ban phat tinh bay tém tat ¥ kién ciia ban than trong cat Judn dé (thesis). Tuy: nbién, mech van sé te-nbién hon néx baa khong di ngay vao van dé ma bat dau bing cau mé-déu nhw edu ©. Cau me dau thutmg 1a ly Inn chung vé chi dé nh xu thé hien nay, thai dd cia mot gud, vv, Céu dé cap dein website la phiong tign tim vige tit nhat; eau @ gidt thich Iydo-cho.quan didm trén va céu ® 14 cau lién két gitip-nguét doe chuyén dén dogn vin tiép theo mot edch tigp I va tao.edm gide ket thie doan van mé dau mot cach chat che; oes: terutmont nt dmg? abet rome! amtanohve vine a, whi sng chy Which would you choose: a job that pays little but gives you plenty of free time, or a job that pays a lot but allows you littie time off? Ciu md du“ Many people say that moriey is the most important factor when we choose a job. Cu lida dB Buri could choose between a high-paying job with tinte tres: time and a low-paying job with lots of free time, | would definitely opt far the jow-paying job. * This kind of job would give me more time to travel, to take Lp new: hobbies, and to hang outwith my friends and fait: B Chign luge: Day la dang edu héi you edw ban chon ange trong hai ¥ kién. ‘Voi dang edu héi nay, ben e&n phai néi ro ¥ kién ma han chon trong edu lan 4B, tuong te nhir @ eau @, thdp theo-ta mot vai ly-do hyd gon gist thick eho ya chon ea ban, réi méi bét du trién khot bai ludn. Vocab ot hi Ahi lr FO Frc Ton Be ae up ba (mi che, ba) ¢ hang out with di che eet umevenhantivies cor,Do you think that companies should hire employees for life? Chu md déu * Traditionally, companies have employed workers for life: Cu Inf dé But in today's modern world, rather than hiring employes for fo, | think that companies should recruit workers for short-term contracts instead. "The key adventages of hiring employees for shorter periods are that new employees bring if enthusiasm, excitement, and fresh ideas. « Therefore, as it will become obvious, the most Sensible thing for employers to do'ls hire employees on short contracts. S Chién hige: Nou rd quan diém cia bin than 1a ddng sevot vide thug nhan cong law dai hay chi thné hq trong mot thot gion nugin nher 6 eau 2, réi trién Khai bat Iudn. Can @ ist ke tom tét ede I do giai thieh cho quan diém ben a chon, Lun y la cde ly do nay thuing duge dién dat ngén gon trong mot eau. Voeabs for ite rir di, hw di rather than iin. fl shon term nga an J contact hop ding As an employer, would you rather hire an experienced employee at a high salary, or an inexperienced worker at a lower salary? Cau id fu. Some employers try to save money on wages by recruiting inexperionced employees, (Clu lbgn @ & However, given the choice; | would ite an experienced worker over an inexperienced one, evan though it would cost more. The reasons | would-opt for experience are that inexperienced workers would be less. feliable, and they would need more training and supervision. © Chign huge: Chi dé ciia cau héi la kidu lua chon, vi vay cau Iwan dé ® phai neti ré quan diéin ind’ ban da chon (éedean van maa, ngudi viét chon qnan mm sé luydn dite aban vin 66 kink nghiém cho da phat tra Inong. cao} tip chow bar phat-bé sung ede ly do ght thich tai seo-lei chon quan. diém do, oct experienced hic njhiew'f given ina croton ike over B sob su 21 aupersiaon 694 2 <2 03 Writing Essays } Sap x€p hop ly khodng thdi gian 30 phut 48 vit mét bai Ivan thuc té ] step | 30:00 Ndm bat yéu cdu eda caujhdi duge cho Nam ving trong tam eda cau hdt dud day trong vong 1 phuit: What do you think a candidate should do to prepare for a job interview? Use specific examples and details to support your answer. @ Lift ke trong 1 phit Dang cdu bdit Yeu efisxae-dinh didu quan trong, sad d6 Ty Tubn v8 diéu dd fF [NOL dung trinh bay: Nhiing diéu-cér phi chun bi:eho euge phéng-véin xin viée [N@i/dung bao hime: Vi du, chi tiét eu thé bi trg cho Wy in ei ban step Z 29:08 pong nao tim cdc ¥ twang lien quan Cénhiéu edch d8 nght ra ¥ tuxing, ‘Tham khdo hai ¥ tudng duct dy va sew dd hay 06 gang say nghi-dé tim ray tong eda ban than, 11-To prepare a ist of possibie questions ideas 1 2 To practice interview skills i model) & 3 To research the company. oe wT 1 To establish personal contact ideas 2% Todress protessionaly S modt2 = & 3'To be punctualstep (3 25:00 Viet bai luan hoan chink ‘Cho di ban-cha nght ra day di ede ¥ tuimg, nhung trong Khodng thin gian 25. phuit can Iai, ban eng phai bat du vidt bai Luan. Hay the viet bai han bad. sgim $ doan vin sau day. (MG bai] (Cao ma du) (Cau gn €8) (Than bai] (Ly do 1) First of all, {Ly d0.2) Another thing that 3 ily do-8) Finally, le-condiusion,0 Stage 03 Model,» & Strategy , 5 CE oS nage - 1 Introduction Cau nd Wha A candidate going into a job interview needs to be fully prepared: (Cau fain #8) ‘These preparations should include compiling @ list of possible questions, practicing the interview in advance, and researching the company thoroughly. if a candidate does these thvee things properly then they will have done averything possible to ensure success at the imerview: Body. {ty do 1] Cu chi dada vie} First of afl, candidates should prepare a list of possible: ‘questions thet the interviewers are likely to ask. Usually, interviewers will ask candidates. ‘general questions about their qualifications and experience. interviewers may also'ask technical questions related to that particular field, (Vidi) For instance, someone applying for @ computer programmer's position should prepare to answer questions about ‘operating systems and software products, By preparing these questions in advance, the candidate will Know viiat to expect im the interview. {LY do 2] (Cia chi dB cia doan vio) Another thing that candidates should do to prepare for a job interview is practice their interview skills. They can ask their friends or relatives to act 2 the interviewer, and have tham ask the prepared questions. This allows the candidate to biattice delivering ariswors te these questions. By preparing’in this way, they can feel much mote comfortable during the actual interview. (Ly do 3] Cav eh dd cis ign vn) Finally, candidates should do some fesaarch on the company at which they are applying for a job. In these modern times, this research ould Involve simply doing an Internat search on the company. Candidates whe have knowledge about thé company’s operations and backaraund are likely to impress the interviewer. Daing even a srhall amount of research helps 4 person to come across as professionai and organized. Conelusion (Cu tp lef ln 8) tr conclusion, candidates should prepare possible questions, conduct practice interviews, and do’ some research on the company before going to a job interview. Candidates who are fully prepared in this way are abie'to answer the interviewer's questions more etfectively, and 80/are more tkely to get the job. wawwenhantriviet.com(3 bai) hig ilo ch phil chats bi cho bud ping vn an vide Alist of possible questions Practicing the interview Researching the company in advance fMhdn bal) | ‘Gidi thich chi tit vi ba difu-edn phat chuiin bj [Ly dott [Ly do} ‘(Ly do 3) Alist of possible questions Practicing the interview Researching the company ~ Nd dv lsu Bg N= Lap pede Aj atogphing win, Thm ida Weng ty Bentham dy ae trang tng nh we So ie ci i sk hing vin nn ie ~ chia re ng R&,——Ran bli ping tht = Ll he Ki a ng bn ies io AE deb waa ide (ét tug) ~ Ni chin it ahig dis nto etn, Bans of abd tala cong bad ping vi xn if oes: bo tuty prepared ui bjs sng compli a ist Lép ru mot bing é ualitcation sri dB chen mon technical thufe Ay thuit ‘ppy for rp da xin Gelver an answer to ir Joi poration sx heat dng come across as. died i& Strategy re. Stage 03 Model /. St en 2 Introduction @ Mode! (Chu md tu) Candidates need to make sure they are relaxed and confident before going toa job interview. (Chu lugn 48) To prepare for the interview, they should try to contact someone: at the company beforehand, dress as professionally as possible, and arrive on time. Body [1g do} (Cav ehi dé a dogn van) To start with, it is a good idea for candidates to try and contact someone from the company before going to the interview. This way. ‘candidates can find out more about the compar and the specific role they are applying for. More importantly, though, itis an excallent way of establishing a personal connection with the company. This not only halps the candidates to feel more comfortable at the interview but it also might make the interviewer feel more positive towards that particular candidate a5 well /Ly do 2 (Cas chi 8 ela dogn vin) Then,-On the day of the interview, itis crucial that carididates put a lot of thought and effort into their appearance. The interviewer's first Impression of a candidate is largely based on appearance. Therefore, candidates need to look as neat, tidy, and professional at the interview 2s possible. {Ly do 5 (Cavs & cin dgn vi) Similarly, it is important for candidates to make sure they arrive on time for the interview. The worst thing they can do at ¢ job interview is artive late. It ooks extremely unprofessional. Moreovar, they will probably be rushing to get there, ‘meaning they will be stressed end exhausted before the interview even begins. Instead, candidates should aim to get there wall before time so that they can enter the interview fonm in a comfortable, confident and relaxed mood. Conclusion lip ii cu ugn 48) In summary, it is very important for candidates to make personal contact with the company beforehand, and to dress professionally, and be punctual on the day of the interview itself: This way, they will feel more comfortable and have a much: better chance of leaving a positive impression with the interviewer. www .nhantrviet,com(Me bail ‘9 Nhaing dita cla phi chuta bj cho Sali png vin ite Punctuality tty dot) {Hy do (uy dost Personal contact Professional dress Punctuality OF he taino tpt» in Ydo i ~ ib ch 1 dot aw ph ‘ga in hg ty tra Bh cba fe gai Hah fa ping of ding si8 ping via th et he | i. ‘(Wet tata} = Nik hid jt bu iu ae te, tun ab tao dap fa trg 6% 5 ng ahine wn ‘Vocab: make sue (hat) oe (xing) ‘onion tn beforehand mete ‘speci ole va cw the rere imporamty. quan trong bom {eel postive towards Gerange the work increase the productivity ~~" possible perforin eficiently ideas -conveniance ivfegutar pace oneselt HS unpreditable © @ Which do you prefer: staying in a company for a jong time or changing jobs frequently? A ‘got s néw challenge Get promated explore new ar09s, Possible "7-98 ney raise abroad range ofexperience ~ Ideas. be'tayalto pi. nN get beter position.” OS gpeid toi te adapt to a weweenbantliiet.com2, Van héa cong sb Cang ty v6 thé gidm sat Cé dupe An mie thoi méi ge hoat ding cia nhin vién ‘hi di lam khong? . hing? @) Co dug sit dyng + Yin da + Obng ty cb edn phal cho tat trang thiét:bi, dung cy seng:ed J ed nhin vien hung che db cia cing ty van ebng vige hau. bhing? ‘cd nhl kbéng? Seay hie Ii @ Should companies allow employees to dress casually in the workplace? A ‘reas cesvaly, wea casual clothes forma = intorrnad 3 ait _- express ones 7 Possible i relaxed % Ideas + improve work efficiency appeat unprofessional swore mors creatively @ Should companies give all employees the same benefits package? A foster loyalty ceeuitnantstrteoy ‘on a case-by-case basis . not fair * Possitte workplace unity ies, equality conflict inthe office encourage eooperation02 Paragraph Power. ~ Luyén tép viét doan vane don vi co ban edu thanh pai luan 1. Viét cau Inan dé Doc céu hoi va viét cu Iudn dé thesis} cho bai luén, Lam y la ban chi duge vit. mbt cau. 1 What ate the advantages and disadvantages of operating with flexible working hours? The main advantage of but the main disadvantage 2 Some workers prefer to start their day early in the morning, while others prefer to start their day. a little later. Which do you prefer? (rung hap chow mt trong bai'~ 1) {Chon bét déu lim vite vao sing sim] @ | prefer to {Chon bt df lim sige mio hon} @ I prefer to 8 ‘Do you agree with the following statement? “Companies should allow employees to dress casually at work.” ‘Tring hép chon mit trong hai - 2) [Cho phép 4m mac thodi mai] @ Companies must let employees {Ring duce phép tn mde thoti mi) @ Companies must not let employees 1. operating with flexible working hours is thet itis convenient for employees, is that it ‘can be hard to arrange team meetings and events. 2.5 start my working day eater because | am more productive in the moming, 1 can finish eartier in the evening. and ! have more time to handle urgent problems during the day. go to Work later becauise It glves me @ chanée to sleep in oF Use the: mornings for other activities, and it allows me to avoid rustvhour traffic. ‘9. <0 weer casual clothes so that they can be more comfortabie, relaxed, and confident. 2 dies casually because it looks unprofessional, encourages laziness, and distracts the workers from their esponsibiities, 4 wwwinhantrivietcom