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TM
Y=F(x)
To get results, should we focus our behavior on the Y or
Y
Dependent
Output
Effect
Symptom
Monitor
X1 . . . X N
Independent
Input
Cause
Problem
Control
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Special
Cause
Variation
Process is
Out of
Control
Run Chart of
data points
Upper
Control Limit
+/- 3 sigma
Common
Cause
Variation
Process is
In Control
Lower
Control Limit
Special
Cause
Variation
Process is
Out of
Control
Mean
2
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Outlier
3
2
1
-1
99.7%
95%
68%
-2
-3
Outlier
3
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Size of Subgroups
TM
Lot 5
Lot 3
Lot 2
Lot 4
Short-term studies
Long-term study
4
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Sources of
Variation
- Natural Process
Variation as defined by
subgroup selection
Sources of
Variation
- Natural Process
Variation
- Different Operators
Sources of
Variation
- Natural Process Variation
- Different Operators
- Supplier Source
-UCL
-LCL
If you base your limits on all three sources of variation, what will sound the
alarm?
5
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