Creating Opportunity Worldwide

Read the pieces of a sample informal email below and fill in the gaps.
Hello Helen, / Hi Keith! / Hey David.
Have you read/seen the email/notice/letter about the webinar being called off? / Have you
heard about the webinar being called off? / Have you heard that the webinar was called off
or has been called off?
I cant believe they did/ve done to us! (do). How annoying/frustrating/infuriating ! / Im so
annoyed/frustrating/angry they ve done/did ! (do)
I was looking forward to/had been looking forward to it. (look forward to) / I had
spent/spent (spend) a lot of time getting ready (get ready) for it.
Recording (record) the talk and posting (post) it to our website for us to watch (watch) and
then talk about (talk about), should work, right?
Let me know what you think. / What do you think? / Drop me a line.

Contributed by: Liliane Sakamoto The British Council 2015

The United Kingdoms international organisation for educational opportunities and cultural relations. We are registered in England
as a charity.

Creating Opportunity Worldwide

Read the pieces of a sample formal email below and fill in the gaps.
Dear Sir or Madam,
I am writing (write) regarding the cancellation of the webinar and to express my
disappointment/frustration/anger . /
I am writing (write) in response to your recent email informing us of the cancellation of the
webinar. /
I am writing (write) to complain about the webinar cancellation (cancel).
I cannot help but feel utterly/extremely/deeply (adv) disappointed/frustrated/angry (adj)
as I was looking forward to/had been looking forward to (look forward to) it and
spent/had spent a considerable (adj) amount of time preparing (prepare) for it.
Although I appreciate that you cannot resolve the connectivity issues, I hope that you will
consider my suggestions. Firstly, the talk can be recorded (record) and uploaded (upload)
to our website. Secondly, a forum should be (set up) so that members can ask questions if
necessary. Finally, I suggest you make (make) reading materials available on our website.
Should you have any queries regarding the above, please do not hesitate to contact me. I
look forward to receiving (receive) a favourable response to my suggestions.
Regards,
Liliane Sakamoto

Contributed by: Liliane Sakamoto The British Council 2015

The United Kingdoms international organisation for educational opportunities and cultural relations. We are registered in England
as a charity.