Nancy Montgomery

Hanover  MA 02339  nanm132@verizon.net

1-617-688-8574

OBJECTIVE: Seeking new management role in a retail environment. I have 24 years of experience in all
facets of the business relationships with customers. Would ensure total customers satisfaction
by monitoring all aspects for the relationship. Protect and grow customers revenue
and generate new customer revenue In last role I engaged in selling specific, related, or general
lines of merchandise. Comprehensive background all aspects of retail operations (e.g. P & L,
Store Merchandising, sales, Store Operations, customer service, inventory assortment. Staff
management, Retail marketing plan.

SKILLS:

Skill Name Skill Level

Customer Relationship Management Expert
Retail Management Expert
Business/Marketing Planning Expert
Decision Making and Problem Solving Expert
Mentoring Expert
LANGUAGES: Languages Proficiency Level
English Fluent
EXPERIENCE: 7/1985 - 12/2009 Aramark direct sales
Industry: Retail
Retail Store Manager

My essential duties and responsibilities were the following Set objectives to meet
sales plan Work to generate revenue, grow customer base, and provide customer
service. Communicate effectively with customers and with all Wear Guard Dept.
Create sales and expenses budgets Create performance plans for Asst. Manager
and Retail sales reps
SOFTWARE: Excel, Windows, Word, PowerPoint, MS office

EDUCATION & TRAINING:

5/1999 DDI Improved Performance

6/200 LET Leadership Feedback, Goal Setting and Individual Development Planning

8/2000 Star
Managing time and priorities, Problem Solving and decision making skills
 EDUCATION & TRAINING: continue
4/1999 IMS Seminar Leaderships Tactics for Boosting Performance, Building Confidence, Achieving Peak
Performance

PROFESSIONAL MEMBERSHIPS:

New England Women Unlimited program

Interest:

• Reading
• Travel
• Walking
• Softball league

• Walleyball league

REFERENCES: Reference Name: Tom Mc Dermott

Reference The Wingate Salon
Company:
Phone: 603-772-8400
Email: tom@wingatespa.com
Type: Professional

Reference Name: Jim Brinkley

Reference Aramark
Company:
Reference Title: VP Creative
Phone: 781-871-4100
Type: Professional

Reference Name: Anne Maloney

Reference Aramark
Company:
Reference Title: HR Manager
Phone: 617-741-68436
Type: Professional