Resume

General Information
Full Name
Date of Birth
Contact Email
Current Salary
Expected Salary
Anticipated Available Date

Lam Chun Yin, J

26/11/1983
Yinyinyin1983@gmail.com
19K
20K
1 Month

Academic and Professional Qualification

Qualification

Awarding Organization

Date of Award

Certificate in Information and

Communications Technology

Vocational Training Council

2012

Certificate in IT Infrastructure
Library Foundation
Certificate in MCTS (Microsoft
Office Sharepoint Server 2007
Configuration)
Certificate in Installing &
Configuring the Windows Vista
Operating System
Certificate in Windows Installation
& Maintenance

Feva Works IT Education Centre

2008

Feva Works IT Education Centre

2008

Feva Works IT Education Centre

2008

The Hong Kong Federation of Trade

Unions

2007

HKCEE Combine Certificate

HKEAA

1995 2000,
2010

Job History
Period of Service
Company Name

03/2013 Now
Uni-China Investment and Development Limited
Page 1

Job Title
Job Description

Senior IT Support
- Direct report to department Manager and Officer
- Server maintenance including Mail, AD
- Network infrastructure maintenance and configuration
- Network infrastructure design and cabling design for shop opening
and closing
- VMware server maintenance and support
- ERP and POS System maintenance and reporting
- POS System UAT and upgrade
- Server Room structure cabling and Sensaphone maintenance
- Attendance system maintenance
- Carry out client installation, configuration and implementation for
above Systems
- Provide preliminary troubleshooting and solutions including system,
hardware and software both of office and shops by using remote
software and onsite support
- Prepare and implementation of PCs for shop
- Computer equipment inventory control
- Coordinate with Vendors
- Perform IT related documentation and prepare simple reports

Period of Service
Company Name
Job Title
Job Description

02/2011 02/2013
Gome Home Appliances (H.K.) Ltd. (())
Information Technology Technical Support
- Direct report to department manager
- Server maintenance including Mail, AD
- Network infrastructure maintenance and configuration
- Network infrastructure design and cabling design for shop opening
and closing
- ERP System maintenance and reporting
- Server Room structure cabling and Sensaphone maintenance
- Attendance system maintenance
- Carry out client installation, configuration and implementation for
above Systems
- Provide preliminary troubleshooting and solutions including system,
hardware and software both of office and shops by using remote
software and onsite support
- Prepare and implementation of a big volume of PCs for shop
- Computer equipment inventory control
- Coordinate with Vendors
- Perform IT related documentation and prepare simple reports

Period of Service
Company Name
Job Title
Job Description

12/2008 12/2011
Housing Authority
Information Technology Assistant
- System maintenance ( HAFIS, HAFIS (Web based), BFIS, SAS,
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AEPS, RFID )
- Carry out client installation, configuration and implementation for
above Systems
- Provide preliminary troubleshooting and solutions for the above
Systems including hardware and software.
- Coordinate with Vendors
- Perform IT related documentation and prepare simple reports
Period of Service
Company Name
Job Title
Job Description

09/2006 08/2008
Jardine One Solution
Computer Service Engineer III
- Report to Engineering supervisor
- Perform hardware and system installation, configuration and
implementation
- Provide troubleshooting and solutions to the problems on systems and
hardware.
- Coordinate with Sales team and logistics department
- Perform IT related documentation and prepare simple reports

Skills Profile

Personal Skills :
Chinese Typing
35 wpm
English Typing
40 wpm
Operating Systems Configuration
Windows XP, Vista, 7
Language Skills
English ,Cantonese , Mandarin
Hardware and Software Installation and Trouble Shoot
Microsoft Exchange Server 2007-2010, Active Directory, DHCP
Networking (LAN, WAN, TCP/IP)
Telephone System maintenance ( PAX and Keyline )

Hardware :
Server
Tower and PC
Notebook
Printer
Network Device

HP, IBM, DELL

HP, COMPAQ, IBM, DELL
HP, IBM
Canon, Ricoh, Epson, HP, Fuji Xerox
Firewall, Router, Switch

Software :
Database
Reporting Tools

Oracle
Microsoft SQL Server
Cognos ReportNet
Cognos PowerPlay
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Email
Miscellaneous
Microsoft Office 2000 - 2013
ERP System
EBS POS System
UCR POS System
Proan POS System
Accounting Application Systems
Symantec Endpoint Protection
VMware
VPN
CCTV System maintenance

Crystal Report
FrxReport
Lotus Note, Zimbra
Java, HTML

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