Daily Pulse Summary: CDO Linksys 03

Daily Pulse Summary
CLASS
FTE
ATTRITION
CES ID
CDO Linksys 03
START
CURRENT
21
21
FAILED ASSESSMENT
FAILED ATTENDANCE
FAILED COC
AWOL/AOD
RESIGNED
0
ISSUED
WORKING
21
21
ASSESSMENT
ATTENDANCE
0
0
0
0
0
TRAINING DURATION
21 DAY CLASS
THROUGHPUT
100.00%
CLAS
CDO L
CLASS:
TRAINER/s:
START DATE:
END DATE:
TRAINING HOURS:
LOCATION:
SCHEDULE:
CDO Linksys 03
Format:
Account_Lob_Wa
Edmar B. Padayhag
28-Oct
25-Nov
Please indicate o
number of hours
189.00
Training Room 3
6:00 AM - 3:00 PM
21
Indicate number of class days:

HEADCOUNT
DAY 1
Indicate the training date:

START HEADCOUNT
21
ADDITIONAL TRAINEES (After Day 1 of Training)

CURRENT HEADCOUNT
21
ATTRITION
* Not counted
as Training
Attrition
REDEPLOYMENT/TRANSFER
RECRUITING PASS BACK
FAILED ASSESSMENT
FAILED ATTENDANCE
FAILED COC
AWOL/AOD
RESIGNED
REDEPLOYED (INTERNAL)
REDEPLOYED (EXTERNAL)
RRC (RED REFERENCE CHECK)
PULLED-OUT
ABSENT
RED FLAG
0
SKILLS
BEHAVIOR
OTHERS
ISSUES
ISSUES/LOWLIGHTS
The clicker doesnt work on the trainer's computer.
A couple of agents were late.
One agent (Carla Chaves) is having a hardtime understanding some technical like identifying the
number of antennas on the router and IP Addressing
ATTRITION
HRID
NAME
ATTRITION DATE
NA
TOTAL ATTRITION:
RED
NAME
DAY
AREAS FOR IMPR
CLASS PULSE
CDO Linksys 03
Summary
Format:
Account_Lob_Wave#
Classlist
Please indicate only the

number of hours; ex. 40
DAY 2
DAY 3
DAY 4
DAY 5
DAY 6
DAY 7
DAY 8
21
21
21
21
21
21
21
21
21
21
20
21
21
21
ISSUES/LOWLIGHTS
ACTION TAKEN
DAY OPENED
File a helpdesk ticket
28-Oct
I will be talking to them
29-Oct
Will be talking to the agent on her challenges
3-Nov
OTHER CASES
FINAL STATUS
HRID
NAME
NA
TOTAL OT
RED FLAGS
AREAS FOR IMPROVEMENT
ACTION PLAN
Classlist
DAY 9
DAY 10
DAY 11
DAY 12
DAY 13
DAY 14
DAY 15
DAY 16
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY CLOSED
29-Oct
30-Oct
STATUS
Closed
Closed
Open
OTHER CASES
NAME
ATTRITION DATE
FINAL STATUS
NA
TOTAL OTHER CASES:
ACTION PLAN
SCORE
DAY 17
DAY 18
DAY 19
DAY 20
DAY 21
DAY 22
DAY 23
DAY 24
DAY 25
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 26
DAY 27
DAY 28
DAY 29
DAY 30
DAY 31
DAY 32
DAY 33
DAY 34
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 35
DAY 36
DAY 37
DAY 38
DAY 39
DAY 40
DAY 41
DAY 42
DAY 43
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 44
DAY 45
DAY 46
DAY 47
DAY 48
DAY 49
DAY 50
DAY 51
DAY 52
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 53
DAY 54
DAY 55
DAY 56
DAY 57
DAY 58
DAY 59
DAY 60
DAY 61
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 62
DAY 63
DAY 64
DAY 65
DAY 66
DAY 67
DAY 68
DAY 69
DAY 70
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 71
DAY 72
DAY 73
DAY 74
DAY 75
DAY 76
DAY 77
DAY 78
DAY 79
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 80
DAY 81
DAY 82
DAY 83
DAY 84
DAY 85
DAY 86
DAY 87
DAY 88
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
DAY 89
DAY 90
21
21
21
21
20-Jan
CLASSLIST
CDO Linksys 0
Summary
Pulse
Jump to
Attendance
DEMOGRAPHICS
CES ID
Working?
(Y/N)
HRID
LAST NAME
FIRST NAME
128895
128895
Bacas
Louis Philipp
90276
90276
Cabigas
Jose Lorenzo
128913
128913
Cabrillos
John Kenneth
103963
103963
Cadiao
Ilga Alexis
128904
128904
Capisen
Ruth
128896
128896
Chaves
Carla Mae
128897
128897
Delorito
Amabella
125894
125894
Ecoy
Bryan
128898
128898
Espina
Rizza Joyce
10
128914
128914
Fernandez
Jennifer
11
128899
128899
Fuentes
Lloyd
12
98974
98974
Gomez
Anna Karmella
13
128900
128900
Jacot
Gil
14
128901
128901
Mabaylan
Neil
15
128905
128905
Nery
Katrina Paola
16
128906
128906
Poncardas
Suzette
17
128915
128915
Portillo
Cornelius
18
128907
128907
Rocolcol
Raymond
19
128908
128908
Sanchez
Adyth
20
128909
128909
Sosobrado
Sarah
21
128902
128902
Tumampos
Katrina Rosario
22
23
24
25
26
27
28
29
30
LEGENDS:
P
Late
Present
Total Present
Indicate Actual Minutes
Total Late
Absent (Excused and Not
Total Absent
Resigned
Terminated
Moved to a different class
Total Resigned
Total Terminated
Total Moved
Absenteeism Rate
Tardiness %
NICKNAM HISTOR
E
Y
CLASSLIST
CDO Linksys 03
FINAL STATUS
CONTACT INFO
FINAL STATUS
DATE
COMMENTS
(Indicate details of attrition)
F E E D B A C K
INITIAL OTO
GOAL
AFI
FINAL
ACTION PLAN
GOAL
C K
ATTENDANC
TOTALS
FINAL OTO
AFI
ACTION PLAN
Total days
# of days
in
Present
Training
# of days
Total Late
# of Lates
Absent
Minutes
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TTENDANCE
WEEK 1
10/28
Attendance
%
Required
Hours
Actual
Hours
#REF!
170.10
#REF!
#REF!
170.10
#REF!
170.10
#REF!
170.10
#REF!
170.10
#REF!
10/29
10/30
10/31
11/1
11/2
11/3
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
12
WO
WO
#REF!
WO
WO
#REF!
30
WO
WO
#REF!
WO
WO
#REF!
45
WO
WO
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
170.10
#REF!
WO
WO
#REF!
21
24
24
24
25
5%
4%
4%
0%
0%
0%
0%
0%
0%
0%
Day 1
Day 2
Day 3
Day 4
Day 5
WEEK 2
11/4
11/5
11/6
11/7
WEEK 3
11/8
11/9
11/10
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
11/11
11/12
11/13
11/14
6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
23
25
25
25
25
25
25
25
25
4%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
Day 6
Day 7
Day 8
Day 9
Day 10
Day 11
Day 12
Day 13
Day 14
WEEK 3
WEEK 4
11/15
11/16
11/17
6:00 AM
- 3:00
PM
11/18
11/19
11/20
11/21
11/22
11/23
11/24
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
11/25
6:00 AM
- 3:00
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
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WO
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WO
WO
WO
WO
WO
WO
WO
WO
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WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
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WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
25
25
25
25
25
25
0%
0%
0%
0%
0%
0%
#DIV/0!
0%
0%
0%
0%
0%
0%
#DIV/0!
Day 15
Day 16
Day 17
Day 18
Day 19
Day 20
Day 21
WEEK 5
11/26
11/27
11/28
WEEK 6
11/29
11/30
12/1
6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
12/2
12/3
12/4
12/5
12/6
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
#DIV/0!
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Day 22
Day 23
Day 24
Day 25
Day 26
Day 27
Day 28
Day 29
Day 30
WEEK 7
12/7
12/8
12/9
12/10
12/11
12/12
WEEK 8
12/13
12/14
12/15
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
12/16
12/17
6:00 AM 6:00 AM
- 3:00
- 3:00
PM
PM
WO
WO
WO
WO
WO
WO
WO
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WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
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WO
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WO
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WO
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WO
WO
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WO
#DIV/0!
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Day 31
Day 32
Day 33
Day 34
Day 35
Day 36
Day 37
WEEK 8
12/18
12/19
WEEK 9
12/20
12/21
12/22
6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
PM
PM
PM
12/23
12/24
12/25
12/26
12/27
12/28
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
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WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
#DIV/0!
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Day 38
Day 39
Day 40
Day 41
Day 42
Day 43
Day 44
Day 45
WEEK 10
12/29
12/30
12/31
1/1
1/2
WEEK 11
1/3
1/4
1/5
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
1/6
1/7
1/8
6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
PM
PM
PM
WO
WO
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WO
#DIV/0!
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Day 46
Day 47
Day 48
Day 49
Day 50
Day 51
Day 52
Day 53
WEEK 11
1/9
WEEK 12
1/10
1/11
1/12
6:00 AM 6:00 AM
- 3:00
- 3:00
PM
PM
1/13
1/14
1/15
1/16
1/17
1/18
1/19
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
WO
WO
WO
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WO
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WO
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WO
#DIV/0!
#DIV/0!
#DIV/0!
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#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Day 54
Day 55
Day 56
Day 57
Day 58
Day 59
Day 60
WEEK 13
1/20
1/21
1/22
1/23
WEEK 14
1/24
1/25
1/26
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
1/27
1/28
1/29
1/30
6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Day 61
Day 62
Day 63
Day 64
Day 65
Day 66
Day 67
Day 68
Day 69
WEEK 14
WEEK 15
1/31
2/1
2/2
6:00 AM
- 3:00
PM
2/3
2/4
2/5
2/6
2/7
2/8
2/9
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
2/10
6:00 AM
- 3:00
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Day 70
Day 71
Day 72
Day 73
Day 74
Day 75
Day 76
WEEK 16
2/11
2/12
2/13
WEEK 17
2/14
2/15
2/16
6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
2/17
2/18
2/19
2/20
2/21
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Day 77
Day 78
Day 79
Day 80
Day 81
Day 82
Day 83
Day 84
Day 85
17
WEEK 18
2/22
2/23
2/24
2/25
2/26
2/27
2/28
2/29
3/1
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

- 3:00
- 3:00
- 3:00
- 3:00
- 3:00
PM
PM
PM
PM
PM
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
WO
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Day 86
Day 87
Day 88
Day 89
Day 90

Daily Pulse Summary: CDO Linksys 03

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Daily Pulse Summary: CDO Linksys 03

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Daily Pulse Summary

Indicate number of class days:

Indicate the training date:

ADDITIONAL TRAINEES (After Day 1 of Training)

RECRUITING PASS BACK

RRC (RED REFERENCE CHECK)

AREAS FOR IMPR

Please indicate only the

File a helpdesk ticket

I will be talking to them

Will be talking to the agent on her challenges

TOTAL OTHER CASES:

Indicate Actual Minutes

Absent (Excused and Not

Moved to a different class

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM

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6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM

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