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DIANA VALENCIA
Objective
Throughout my lifetime I have gained the skills of organization, especially now that I am a server. It
is crucial to have some type of organization while writing down orders especially when people have
separate checks and when it is busy. If we don't, well good luck because then one would be giving
the wrong checks to the wrong person and the wrong food to the wrong table. However, I have
always had high organizational skills, just ask my closet.
Something that I have come to realize is that I love helping others and I love making others feel
empowered. I used to volunteer at a dog pound and helping those poor animals get adopted was
one of the best feelings ever. Also, during the 2012 presidential elections I volunteered to sign those
qualified to vote. We went from house to house signing people up. It was amazing to help new
voters feel empowered and in control.
My objective is simply to help those who feel they cannot do anything about their life circumstances.
My objective is to make others feel empowered. My objective is to see joy in other peoples face and
to turn lifes around for the good.

Education
ASSOCIATE IN ARTS | MAY 15 2015 | PHOENIX COLLEGE
1202 W THOMAS ROAD
PHOENIX, AZ 85013
Related coursework: Introduction to Psychology, Introduction to Sociology, Introduction to Statistics,
Research Methods, Contemporary Issues/Adolescence
GPA: 3.75
BACHELOR OF ART | 2015-2017 | ARIZONA STATE UNIVERSITY
Major: Psychology
Minor: Sociology
Related coursework: Quantitative Methods, Abnormal Psychology, Physiological Psychology.
Adolescence, Social Psychology
CPR CERTIFIED | JANUARY 28, 2015 | AMERICAN SAFETY & HEALTH INSTITUTE
Adult, Child, Infant
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Awards & Achievements

Spring 2014 | Phi Theta Kappa Honor Society

Active until May 2018

MAY 22, 2014 | PHOENIX COLLEGE

Presidents Honor List

Spring 2014 semester

JUNE 2, 2015 | PHOENIX COLLEGE

Presidents Honor List

Spring 2015 semester

Skills & Abilities

CUSTOMER SERVICE
With my various experience in working in the restaurant business I have accumulated high customer
service skills.
I am able to settle almost any dispute with minimal complications.
TIME MANAGEMENT
I have managed to keep on track with school all while working at least 25 hours a week. Not only
that, but I have also kept my GPA higher than a 3.5 as well.
This comes to show that I have high time management, scheduling, and organizational skills.
Also, this shows that time and attendance are something that I value.
COMMUNICATION
Orally and Written, I am fluent in English and Spanish
Beginner in Sign Language

Employment History
SERVER | FAJITAS A SIZZLIN CELEBRATION | DECEMBER 2014-PRESENT
Currently this is where I work. As a server in this Tex-Mex Restaurant I have learned to sense the
needs of others and respond to them in the most productive way
In our small work environment, all the departments work together, we are always reminded that
communication and manners are the keys to success.
Accomplishments
I started off as a host, in a matter of four months my manager asked me to be a server.
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CASHIER CUSTOMER SERVICE | TACO BELL |JANUARY 2014-APRIL 2014

Front of the lobby cashier

When there were no customers I had to clean the front lobby which included things like

Sweep, mop, clean trays, clean table tops, clean restrooms, etc.

Drive-Thru cashier

While doing Drive-Thru, I had to wash dishes as well

Accomplishments
Working at Taco Bell made me a more productive worker and has helped me work with various
things at once.

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