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Jabo LTE Network Performa


nce & Issues Summary
Dec
2014

HUAWEI TECHNOLOGIES CO., LTD.

www.huawei.com

Contents
Jabo LTE Network Performance & Issues Summary

LTE Coverage Overview


NW KPI Status Overview
Interference Overview & Progress
VIP Complaints Handling
LTE NW Main Issues Summary

LTE Coverage Overview (Phase 1)


NE

Qty Vendor Remarks


1 using. 2
MME
3
Huawei
Ready
Ericsso
SPGW
2

n
Version:
eNodeB 125 Huawei
eRAN6.0

Airport

Monas

Golf
Senayan

Mega Kuningan
poor coverage

Pacific Place

Pondok
Indah

Wisma
Mulia

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Tebet

125
sites on
aired in
Phase
1
No
covera
ge in
some
VIP
routes/
areas
-

DT Coverage & Quality


1
1

2
4

7
8

Concerned
Area:
1: Jelambar
2: Palmerah
3:
Karet
Semanggi
4:
Grogol
Utara
5: Kramat Pela
6:
Kuningan
Barat
7: Tebet Barat
8: Tebet Timur
Overall JABO area is covered with good RSRP, but,
9: Ciputra
with poor SINR
10:Pondok
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Pinang HUAWEI TECHNOLOGIES CO., LTD.
11: Bandara

9
1
0

DT Throughput
Plot

UL interf
cell
distributi
on map

oughput is impacted by poor coverage (circled area) and interference. Detail of interferenc
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LTE Coverage Overview (Phase 1 & 2)


Ancol

K.
Gading

Airport
Mona
s

Tebet
Golf
Senayan

Pacific
Place
Pondok
Indah

Wisma
Mulia
Raguna
n

Bogor

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125 OA
Phase 1
628 to be OA
Phase 2
(Colo with
GSM900)
-

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LTE Major OSS KPI

Traffic Volume, Connected User


Average connected users keep increasing from laun
ching date. Reached 1400 on line Subs. on 17th Dec
and increased by 100%
Total traffic volume are increased average 50% com
pare to week after launching.
Average Tput per user DL 4.5 Mbps in line with avg
20 on line users per cell. UL 0.8 Mbps impacted by
UL interference(1.5 Mbps if no UL intrference)

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LTE Subscribers Measured from Core


Trend of users

JABO

Registered Users reached 3700, Active users reached 3000


Registered user (JABO) is steadily increased around 10%
Average of active user to registered user ratio is 80%
Average of RRC connected user to active user ratio is 40%
Average registered user (JABO) is 4 times of registered user (SBY)

Tput per User

User #
per Cell

Cell #

2 Mbps

42

390

HUAWEI TECHNOLOGIES CO., LTD.

Total on
line
Users
16380

LTE Network
Utilization

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8.5%
8

LTE Major OSS KPI

Accessibility, Retainability, Mobility

Data setup success rate drop due to


top cells
GRAHAMUTIARAMW, KPI recovered after problem fixed at
15-Dec 8pm

Major call drop due to handover failure.

KPI Threshold

CSFB prep rate is slightly dropped due to GRAHAMUTIARAMW

Top contributor for unstable handover success rate is resulted from


handover failure to target cells (which are suffered UL interference).

All main KPIs are achieved except KPI impacted


by UL interference.

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Uplink Interference Overview & Progress


Interference
Plot

Taman
Anggrek

Kedoya

ISTANANEGAR
A
Mona
s

BRI
Office

Golf
Senayan

Interference Clearance
Progress

Mega
Kuningan

Pacific
Place

DL Tput

UL Interference Cell # Cell %


> - 100 dBm
70
18%
100 - 110 dBm
96
25%
110 - 118 dBm
3
0.8%
< -118 dBm
221
57%
Grand Total
390
100%

Throughput
Loss
DL
UL
60% 80%
15% 50%
6%
20%
0%
0%

Wisma
Mulia

DL SINR BLOKSETONO

UL Tput

Big impact
from Interf
to Tput

JIACCARGO

Site Name
JIACCARGOMT1/MT
2/MT3
BLOKSETONOMT1
BLOKSETONOMT2
HUAWEI
BLOKSETONOMT3

UL
Interf(dBm)

SINR

-116

25

-80
24
-100
25
TECHNOLOGIES
CO.,
-90
24

DL
UL
Tput(Mbp Tput(Mbp
s)
s)
22
1.2
5
LTD. 1.5

8
0.3
2
Huawei
0.5

Interference
Spot
source Status
#
Closed

Found and
finished
verification

Confidential

Found but no

19

Help Needed

Need Tsel cooperation to


visit owner to shutoff
illegal repeater and/or
10provide the good quality

VIP Complaints Handling


Complaint
No
Category
Coverage

Throughput

4G Camping

VIP Care
Activities
VIP Cell
Performance
Monitoring
VIP Routes Drive
Test and
Optimization

Root cause
(1) No site OA
(2) Site down
(3)
Interference
(1) Sim card
profile
(1) User issue
Progress
On-going by daily
base OSS report

Defined LTE VIP


routes with Tsel
team.

Status
Close
Close

Coverage &
VIP Site No
Basic
Function Test
Grapari 10
OK
Governm
8
OK
ent

Close
Action Plan
N/A

Timeline
N/A

To perform 1st
Week52,
round VIP routes
2014
DT

To add SAU board


Confirmed to use
in RAN Nastar
Nastar server to
server.
VIP Users IMSI
Week 4,
trace VIP IMSI by
To activate
tracing
2015
cooperation
tracing
function
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Core side.
in Huawei core

Help Needed

Need Tsel
cooperation
to inject
unlimited
quota for
Testing
uSIMs.

JABO LTE Network/LTE Users Common Issues


No.

Issue Item

Remark
s

Service Impacted
Solution
Drop call with
Neighbor Audit and
1
Missing Neighbor
Overshooting case
enable ANR

Low RSRP/SINR and no LTE New site proposal/Site


2
Poor Coverage
coverage complaint
Audit

Neighbor optimization
and optimize
User complaints why LTE interworking strategy
3
LTE to 2G, not 3G
not to 3G?
as per area/spot

User complaints why move


Further
UE move to 3G even
to 3G when good LTE
troubleshooting with
4 good LTE coverage
coverage
core MSC team.

External
Low UL/DL throughput with
Interference
5
Interference
good SINR
clearance

Usim Card
6
Profile/QOS
Low UL/DL Throughput
Core team verify

convince customer to
7
No Quota
No service available
charge quota

need to change UE
not
Cell Phone
that can support
support
8
Capability
No service available
FDD900
L900
Cell Phone Setting
need enable FDD 900
9
error
No service available
and Data service

Usim card not


need actived
in case.rar
LTE abnormal
CO., LTD.No service
10HUAWEI TECHNOLOGIES
activate
Grapari
first

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You
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