Feedback received in March 2010
Carrum Downs Library
Your Feedback
Can you please open the library later than 4.30pm
on Fridays? Families that want the library open
earlier, have all day. Those of us that work at least
have a chance to pick up and drop off books if you
are open until 6pm.
The seating arrangements are very messy. Not
many options for elderly and single people who
wish to sit quietly by themselves.
Could you please separate tables, instead of in
groups. I don’t want to come to the library and read
at a table with kids talking on mobiles or swearing.
Can you please put back the quiet corner red chairs
in front of the window? Please!
Could the computer with wheel chair access not be
put with other computer users?
The books should be in alphabetical order.
Our Response
The library is open 7 days and one night per week to
give everyone the opportunity to come. Unfortunately
the library does not have funding to stay open for
unlimited hours. The library loans items so that you
can take them away to read, listen to or watch at a
time that suits you and your family best. Thanks for
your feedback.
The library caters for a diverse range of library users.
We are trying out a number of different seating
arrangements to find out which works best. Thanks
for your feedback – we will keep it in mind.
Unfortunately, the cabling required for the public
computers is not able to be laid to other parts of the
library due to the restrictions of the building type and
wiring layout.
Our fiction collections for adults, teenagers and
primary school children are already in alphabetical
order according to the first 3 or 4 letters of the
author’s surname.
The non fiction collection arrangement has recently
been changed to make it easier for our customers to
browse in their interest areas. For example: Art and
Craft books have all now been grouped together, as
have House and Garden, Food and Wine, etc.
Please ask our friendly staff to help you find what you
are looking for.