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  • Types of Interactions of A User With The App

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    Aditi Khandal
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    A user with the app interacts with the app in a number of ways. He/she can request a recharge, cancel a plan, Raise a complaint and much more. The app is available for android, ios and windows phone.

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    Interaction Types.docx

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    A user with the app interacts with the app in a number of ways. He/she can request a recharge, cancel a plan, Raise a complaint and much more. The app is available for android, ios and windows phone.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    14 views1 page

    Types of Interactions of A User With The App

    Uploaded by

    Aditi Khandal
    A user with the app interacts with the app in a number of ways. He/she can request a recharge, cancel a plan, Raise a complaint and much more. The app is available for android, ios and windows phone.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Types of interactions of a user with the app

    1. Recharge:
    Type (offer/data/voice/SMS)
    Price

    Payment option (Idea money


    or NetBandking/card)

    2. Subscriptions:
    Type
    Price

    Confirm/cancel

    3. Dialler Tones:
    Type
    Price

    Confirm/cancel

    4. Plan sharing:
    Add new beneficiary
    Select a beneficiary

    Transf
    er

    5. Get Idea (Pre-paid/Postpaid/MNP)


    6. Requests:
    Raise a request
    Raise a complaint

    7. Account details:
    Balance details
    Last recharge

    8. Idea world
    Open
    Link
    9. Locate Idea stores
    10.Feedback, Contact Us, Help & FAQs

    Confirm/cancel

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