Giovanni A.

Hermosillo
El Paso, Texas 79932
gahermosillo@miners.utep.edu
Job Objective
Desire to secure a position where I can maximize my people oriented experience, communication skills and my problem analysis and
problem solving abilities.
Education
University of Texas at El Paso (UTEP) Anticipated Graduation date: Fall 2017
Pursuing a Bachelors Degree in Computer Information Systems
El Paso Community College (EPCC)
Americas High School Graduated June 2011
Active member of Skill USA from 2009-2011
o Assisted in over 200 hours of community service in various events
o Spent over 50 hours in the gathering and sorting of canned foods and nonperishable items to administer to the less
fortunate of the El Paso community
o Over 20 hours of cleaning and disposing of trash around the El Paso Zoo
o Managed many school sales events which grossed over $5,000 in revenue; much of the proceeds were donated to
many organization and charities around El Paso
Professional Experience
Chick-Fil-A
June 2009-January 2013
o Oversaw day to day monetary transactions while assuring front end operations ran smoothly
o Monitored and maintained store cleanliness to ensure customer dining experience was satisfactory
o Prepared and assembled of Chick-Fil-A sandwiches and menu items in a very timely manner
o Attended and participated in many community events Chick-Fila-A sponsored as the Chick-Fil-A cow
o Greeted arriving customers in order to provide a welcoming and friendly environment
o Resolving customer issues using problem solving skills
o Confident with working with diverse personalities and age groups
Los Paisanos Autobuses Inc.
February 2013-September 2014
o Managed logistics of parcels
o Responsible for operating cash register, providing customer service, and communication skills
o Responsible for interacting with the guests, fellow workers and supervisors in a polite, considerate, and welcoming
manner to make sure all guests have a perfect charter bus experience
o Actively taking orders, giving suggestions, mixing drinks, and monitoring guests bar experience
o Demonstrated ability to keep the bar organized, stocked and clean
o Anticipated guests needs to decide if additional service was needed
Professional Skills
Proficient with Microsoft Office programs such as Word, Excel, and PowerPoint
Worked with visual and design using Photoshop
Bilingual: English and Spanish
Have used iMovie and iTunes and accustomed to iOS

Personal and Professional references available upon request