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Engagement
Engagement has the desired effect of involving students in active
discussions to help deepen their understanding of course topics, concepts,
and objectives. The need to promote active student engagement in the
learning process is essential. Engagement occurs between peers as well as
between student and faculty. Faculty contribute academic preparation and
professional expertise to guide and develop discussion to encourage deeper
exploration and application of content.
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Course Alignment
Policy
Faculty may add, but not delete, objectives to enhance learning as appropriate.
Each College oversees the development of each course, with the input of
faculty. Specific course objectives are identified and assignments are created to
satisfy those objectives. Satisfaction of specific course objectives is important
for accreditation and related purposes, so faculty must not eliminate or modify
the specific objectives when teaching a course (Faculty Handbook, 4.1.3).
Rationale
Regardless of learning modality, a strong alignment between desired objectives
and instructional techniques remains central to effective teaching (Ice, Burgess,
Beals, & Staley, 2012). Successful students understand the correlation between
their experiences and course objectives (van der Meer, 2010). When
educational objectives are narrowed and effectively communicated,
achievement beyond the classroom is more likely to occur on the job as these
skills and competencies are transferred from the learning environment to the
workplace (Krajnc, 2011).
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1
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Course Alignment
Indicators
Evidence of the following:
- Connects academic discussion to established course learning objectives
- Interacts with learners to promote content- or context-driven discussion
2. Practitioner Knowledge
3. Critical Thinking
4. Active Instructional Practices
Enrichment Practices
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Practitioner Knowledge
Policy
Faculty should look for opportunities each week to integrate current research or
events beyond the text and required readings. Faculty are expected to interject
insights, examples, and questions pertaining to ways in which their experience
can be used to illustrate concepts and topics covered during the course (Faculty
Handbook, 4.1.7).
Rationale
Courses that are designed to increase knowledge (theory) and solve practical
problems (application) benefit from the instructors experience (Burns, 2012),
which can increase the value of instruction making it more coherent, engaging,
and useful (Selvin, 2011). As students learn, balancing theory and practice is
achieved through practitioners who serve as subject matter experts to deal with
contextual issues of complexities, history, or politics (Chelimsky, 2012).
Indicators
Feedback
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Feedback
Critical Thinking
Policy
Faculty should use probing questions to encourage students to evaluate
multiple perspectives associated with the content (Faculty Handbook, 4.1.7).
Rationale
Indicators
Evidence of the following:
- Asks questions and presents statements that promote student reflection
- Guides discussions to inform, correct, and encourage continued dialog and
deeper learning
- Creates opportunities for learners to be problem solvers, to identify and
evaluate problems, utilize critical thinking skills to recommend and select
among alternative solutions, implement solutions, and evaluate consequences
General
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Rationale
An essential part of the learning environment is impacted by student learning
styles (Alexandra & Georgeta, 2011). The use of varied instructional approaches
and assignment options allow learners to engage with other students, the
faculty member, and content to extend and build knowledge. Faculty members
professional experience and academic preparation augment students existing
knowledge and experience to expand and deepen the learning process.
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Indicators
Evidence of the following:
- Interacts with a variety of learners
- Values and encourages diverse viewpoints and ideas among students
- Encourages active peer discussion and collaboration
- Builds on existing knowledge and experience of students
- Integrates varied approaches to instruction and/or assignments to support
multiple learning styles
- Integrates technology into the classroom appropriate to the profession
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Practice
1
Practice
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Practice
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Practice
4
Rationale
Faculty who take into account differences in student learning styles promote a
culture in which students take greater ownership in their learning (Schultz,
2012). Learning is significantly enhanced when traditional methods of
instruction are supplemented with rich media (Vasu & Ozturk, 2009). The
integration of technology into teaching and learning processes by supporting
the use of multimedia resources enriches knowledge construction and
increase(s) discourse, interactivity, and communication among peers and
between students and faculty members (Almala, 2005, p. 9).
Indicators
Evidence of the following:
- Provides multiple assignment options to support different learning style needs
(e.g. a single assignment with multiple options, or varied assignment types)
- Prepares in advance to use a variety of teaching methods and techniques.
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Practice
1
Practice
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Practice
3
Practice
4
Rationale
Indicators
Evidence of the following:
- In addition to the textbook, shares other resources to reinforce and strengthen
course objectives, such as articles, websites, multimedia, tutorials, etc.
Feedback
General
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Practice
1
Practice
2
Practice
3
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Relevance
Description
Illustrates the relevance of the course content.
Rationale
2. Practitioner Knowledge
Students are more prone to be engaged when there is relevance to the course
content (Youssef, 2010). In higher education, the relevance of what is being
learned is often a determining factor for retention (Pittenger & Doering, 2010).
3. Critical Thinking
Indicators
Enrichment Practices
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Practice
1
Practice
2
Practice
3
Practice
4
Course Continuity
Description
Provides course continuity by connecting current week concepts with prior week
concepts.
Rationale
Indicators
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Feedback
Thorough and timely feedback is critical for affirming students effort,
sustaining academic standards, and promoting continued improvement.
Late, incomplete and unclear feedback can generate undue stress, worry
about class standing, and reduce the time students have to apply their
feedback. University of Phoenix requires instructors provide students with
comprehensive feedback in a timely manner for any assignment in the
course that has an assigned point value. Feedback, as identified by Blignaut
and Trollip (as cited in Gallien & Oomen-Early, 2003) must be
comprehensive, addressing areas of strength, areas needing additional
development, and include strategies to promote reflection and deeper
learning.
Enrichment Practices
General
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Feedback
Engagement
Feedback
1. Timeliness
2. Affirmative Comments
3. Corrective Comments
4. Comments on Content, Organization, and
Mechanics
Enrichment Practices
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2
Timeliness
Policy
Feedback and grade reports in local campus classes are considered timely when
provided within seven days of the assignment due date or late submission.
Feedback and grade reports in online classes are considered timely when
provided within six days of the assignment due date or late submission.
Feedback and grades submitted during the last online class week are
considered timely when provided within seven days after the last day of class
(Faculty Handbook, 4.1).
Rationale
General
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Feedback
Engagement
Feedback
1. Timeliness
2. Affirmative Comments
3. Corrective Comments
Page
2
Timeliness
Indicators
Evidence of all of the following:
Local
- Feedback is provided within seven (7) days of the assignment due date or late
submission
- Final Grades are published within seven (7) days of the end of the course
Online
- Feedback is provided within six (6) days of the assignment due date or late
submission
- Final Grades are published within seven (7) days of the end of the course.
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Affirmative Comments
Policy
Feedback must not only acknowledge the students undertaking of the
assignment parameters but also include specific commentary about what was
done well. Feedback must include specific commentary on strengths of the
assignment (Faculty Handbook, 4.1).
Rationale
Faculty should provide comments that support and affirm each students
submission. Providing affirmative feedback about student growth encourages
learning and improvement, rather than a focus on grades and scores (Stipek,
2013).
Indicators
Evidence of the following:
- Affirmative comments are used to acknowledge the students undertaking of
the assignment parameters
General
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Corrective Comments
Policy
Feedback in all courses must contain specific, objective, narrative comments
that will assist students in learning from the experience. Feedback must include
specific commentary about mistakes and weaknesses of the assignment
(Faculty Handbook, 4.1).
Rationale
Effective corrective feedback explains why points were deducted with enough
detail that students learn from the comments and understand how to improve.
Students need specific feedback that clearly describes weaknesses so they can
apply the feedback to future submissions and recognize and develop the areas
needing additional review to ensure they comprehend the intended course
objectives (Getzlaf, Perry, Toffner, Lamarche, & Edwards, 2009).
Indicators
Evidence of the following:
- Point deductions are explained clearly so students can understand where
improvement is needed specifically
General
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Rationale
This type of feedback provides students with the opportunity to validate
personal competence and affords them with a sense of awareness over
assignment outcomes. This results in enhancing student effort and increased
learning (Stipek, 2013).
Indicators
Evidence of the following:
- Provides individualized comments that evaluate work in areas of content,
organization, and mechanics
Exception: Individualized comments on organization and mechanics are not
required for assignments such as assessments, worksheets, etc.
General
References
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Feedback
Engagement
Practice
2
Practice
3
Practice
4
Early Feedback
Description
Affirmative, corrective, and individualized feedback is provided prior to the
feedback deadline day, so students may apply that feedback on future
assignments.
Feedback
1. Timeliness
Rationale
2. Affirmative Comments
By providing feedback ahead of the due date, students have more time to
digest or process the feedback received and make the necessary adjustments
for improvement.
3. Corrective Comments
4. Comments on Content, Organization, and
Mechanics
Indicators
Enrichment Practices
General
References
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Feedback
Engagement
Feedback
1. Timeliness
2. Affirmative Comments
3. Corrective Comments
4. Comments on Content, Organization, and
Mechanics
Enrichment Practices
Practice
2
Practice
3
Practice
4
Rubrics/Embedded Comments
Description
Faculty should strive to deliver affirmative, corrective, and individualized
feedback in a format that is easy for students to absorb, understand, and learn
from. Using assignment rubrics or returning assignments with embedded
comments are ways to promote learning through providing students with clear,
detailed, and organized feedback.
Rationale
Indicators
Evidence of the following:
- Assignment feedback that meets all the required elements is either 1)
delivered in a rubric-or rubric style-and includes detailed comments for each
measurable component, or 2) embedded in the assignment as comments or
edits
General
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Feedback
Engagement
Practice
2
Practice
3
Practice
4
Feedback
1. Timeliness
Rationale
2. Affirmative Comments
3. Corrective Comments
4. Comments on Content, Organization, and
Mechanics
Indicators
Evidence of the following:
- Identifies the strategies, materials, or resources students should explore to
develop the areas where improvement is needed
Enrichment Practices
General
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Feedback
Engagement
Practice
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Practice
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Practice
4
Student-directed Learning
Description
As part of the narrative feedback, faculty must include comments or questions
designed to promote learner reflection and designed to take the student deeper
into the topic of the assignment.
Feedback
1. Timeliness
Rationale
2. Affirmative Comments
3. Corrective Comments
4. Comments on Content, Organization, and
Mechanics
Enrichment Practices
Indicators
Evidence of the following:
- Reflective questions or comments are used to encourage students to evaluate
the quality of their work and promote a self-directed approach to learn and
improve
General
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General Requirements
In addition to instructional practices, a strong operational structure is
necessary for learning organizations to be effective. University of Phoenix
has identified five areas of utility that support a dynamic classroom. These
qualities include: a faculty members availability to students, compliance
with the Universitys Faculty Code of Conduct, a classroom presence,
academic rigor, and communication via the Instructor Policies.
References
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Availability
Policy
Faculty members must be reliably available to students for consultation about
assignments and other course-related issues through their regular classroom
interaction, by telephone, or in-person at local campuses and during doctoral
residencies.
Feedback
General
Rationale
1. Availability
2. Faculty Code of Conduct
3. Classroom Presence
Indicators
Evidence of the following:
- Responds to students' questions within 24 hours after they receive the
question
4. Academic Rigor
5. Instructor Policies
6. Credit Hours Policy*
References
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Feedback
General
1. Availability
2. Faculty Code of Conduct
3. Classroom Presence
4. Academic Rigor
Indicators
5. Instructor Policies
6. Credit Hours Policy*
References
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Classroom Presence
Feedback
Policy
Indicators
General
1. Availability
2. Faculty Code of Conduct
3. Classroom Presence
4. Academic Rigor
5. Instructor Policies
6. Credit Hours Policy*
References
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Academic Rigor
Policy
Academic rigor is upheld by assigning Learning Activities and Assignments that
address all course and programmatic objectives and outcomes (Faculty
Handbook, 4, 3).
Feedback
General
Indicators
1. Availability
2. Faculty Code of Conduct
3. Classroom Presence
4. Academic Rigor
5. Instructor Policies
6. Credit Hours Policy*
References
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Instructor Policies
Policy
Faculty are expected to consistently apply instructor policies when determining
grades for students enrolled in class and communicate those expectations no
later than the start of the class (Faculty Handbook, 4).
Feedback
General
Indicators
Refer to the Instructor Policies document.
1. Availability
2. Faculty Code of Conduct
3. Classroom Presence
4. Academic Rigor
5. Instructor Policies
6. Credit Hours Policy*
References
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Indicators
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Alexandra, M. I., & Georgeta, M. (2011). How to better meet our students learning style
through the course resources. Economic Science Series, 20(2), 578-585. Retrieved from
ProQuest database.
Almala, A.H. (2005). A constructivist conceptual framework for a quality e-learning
environment. Distance Learning, 2(5), 9-12.
General
References
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Chelimsky, E. (2012). Balancing evaluation theory and practice in the real world. American
Journal of Evaluation, 34(1), 91-98. doi: 10.1177/1098214012461559
Feedback
Chetwynd, F., & Dobbyn, C. (2011). Assessment, feedback and marking guides in distance
education. Open Learning, 26(1), 67-78. doi:10.1080/02680513.2011.538565
Choy, S. E., & Cheah, P. K. (2009). Teacher perceptions of critical thinking among students
and its influence on higher education. International Kournal of Teaching and Learning in
Higher Education, 20(2), 198-206.
General
Gallien, T., & Oomen-Early, J. (2008). Personalized versus collective instructor feedback in the
online courseroom: Does the type of feedback affect student satisfaction, academic
performance and perceived connectedness with the instructor? International Journal of
ELearning, 7(3), 463-477.
Getzlaf, B., Perry, B., Toffner, G., Lamarche, K., & Edwards, M. (2009). Effective instructor
feedback: Perceptions of online graduate students. Journal Of Educators Online, 6(2), 1-22.
Gray, K. A challenge to leaders. Diverse: Issues in Higher Education, 32-35. Retrieved from
ProQuest database.
References
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Ice, P. P., Burgess, M. M., Beals, J. J., & Staley, J. J. (2012). Aligning curriculum and evidencing
learning effectiveness using semantic mapping of learning assets. International Journal of
Emerging Technologies in Learning, 7(2), 26-31. doi: 10.3991/ijet.v7i2.1972
Jackson, L., Jones, S., & Rodriguez, R. (2010). Faculty actions that result in student satisfaction
in online courses. Journal Of Asynchronous Learning Networks, 14(4), 78-96.
General
Kinlaw, C. R., Dunlap, L. L., & DAngelo, J. A. (2012). Relations between faculty use of online
resources and student class attendance. Computers & Education, 59(2), 167-172. Retrieved
EBSCOhost database.
Knowles , M.S., Holton, E.F., & Swanson, R.A. (2011). The adult learner: The definitive classic
in adult education and human resource development (7th ed.). Elsevier: Burlington, MA.
Krajnc, A. (2011). The study of andragogy and education of andragogues.The Andragogic
Perspectives, (2), 28-43. Retrieved from ProQuest database.
References
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Lee, C. S., & Kolodner, J. L. (2011). Scaffolding students development of creative design
skills: A curriculum reference model. Journal of Educational Technology & Society, 14(1), 3-15.
Retrieved from ProQuest database.
Luckin, R. (2008, Feb.). The learner centric ecology of resources: A framework for using
technology to scaffold learning. Computers Education. (50)2. doi:
10.1016/j.compedu.2007.09.018
General
Merriam, S.B., Caffarella, R.S., & Baumgartner, L.M. (2007). Learning in adulthood: A
comprehensive guide (3rd ed.). Wiley: San Francisco, CA.
Michaelson, L. &. Sweet, M. (2008). The essential elements of team-based learning. New
Directions for Teaching and Learning (116), 7-27.
Pittenger, A., & Doering, A. (2010). Influence of motivational design on completion rates in
online self-study pharmacy-content courses. Distance Education, 31(3), 275-293). Retrieved
from ProQuest database.
References
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Sendziuk, P. (2010). Sink or swim? Improving student learning through feedback and selfassessment. International Journal Of Teaching & Learning In Higher Education, 22(3), 320330.
Simon, D., Jackson, K., & Maxwell, K. (2013). Traditional versus online instruction: Faculty
resources impact strategies for course delivery. Business Education & Accreditation, 5(1),
107.116.
Stipek, D. (2013). Effective classroom practice: Evaluation. Retrieved from
http://www.education.com/reference/article/effective-classroom-practice-evaluation/
Sheridan , K., Zinchenko , E., & Gardner , H. ( 2005 ). Neuroethics in education. In J. Illes
(Ed.), Neuroethics: Defining the Issues in Theory, Practice, and Policy, (pp. 265275). Oxford,
UK: Oxford University Press.
Stedman, N. L. R. (2012). Identifying facultys knowledge of critical thinking concepts and
perceptions of critical thinking instruction in higher education. NACTA Journal, 56(2), 9-14.
Retrieved from ProQuest database.
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van der Meer, J. (2010). I dont really understand where theyre going with it: Communicating
purpose and rationale to first year students. Journal of Further and Higher Education, 36(1),
81-94. doi: 10.1080/0309877X.2011.596195
Vasu, M. L., & Ozturk, A. O. (2009). Teaching methodology to distance education students
using rich-media and computer simulation. Social Science Computer Review, 27(2), 271-283).
General
Westbrook, C. (2012). Online collaborative learning in health care education. European Journal
of Open, Distance and E-Learning, 1, 1-6. Retrieved from ERIC database.
Youssef, L. (2010). A matter of relevance: Teaching classics in the 21st century. College
Teaching, 58(1), 28-31. Retrieved from ProQuest database.
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University of Phoenix
Weeks Reviewed
Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Week
9
All
Faculty Name:
Calandra L Bean
Faculty Email:
cbean30@email.phoenix.edu
Course:
MAT/116
Start Date:
11/11/13
End Date:
01/26/14
Group I.D.:
0
AACL1A4A77
Review Date:
Reviewer Name:
AGSTeam@phoenix.edu
Reviewer Email:
Weeks
Home
Modality:
Associate
Campus:
Select Campus-->
Review Type:
<--Choose other
Student 1 Reviewed:
Cassandra Mo-1853
Student 1 Reviewed:
Edgar Solis-9339
Recommendation:
Engagement
Detail
s
Detail
s
Detail
s
Detail
s
NI
0
Meets
Requirements
3. Critical Thinking
1 1. Course Alignment
2. Practitioner Knowledge
Comments
The facilitator kept the course discussions focused on the weekly concepts and objectives.The
facilitator encouraged critical thinking and consideration by incorporating reflective questions and
comments. Faculty engagement included insights, examples, and questions to illustrate concepts
and topics. Faculty engagement included interaction with a variety of learners. An environment
was created that valued diversity of view points and fostered strong peer to peer discussions and
collaboration. Students were supported by the incorporation of varied approaches to instruction.
Enrichment Practices
Observed
Detail
s
Detail
s
Detail
s
Detail
s
Enrichment Practices
3. Relevance
4. Course Continuity
Comments
auto-size comment box-> Faculty engagement helped students see how the course content is relevant to their professional,
academic, or personal circumstances. The instructor included outside resources as part of the
course set. They were regularly referenced in class discussions.
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University of Phoenix
Weeks Reviewed
Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Week
9
All
Faculty Name:
Calandra L Bean
Faculty Email:
cbean30@email.phoenix.edu
Course:
MAT/116
Start Date:
11/11/13
End Date:
01/26/14
Group I.D.:
0
AACL1A4A77
Review Date:
Reviewer Name:
AGSTeam@phoenix.edu
Reviewer Email:
Weeks
Home
Modality:
Associate
Campus:
Select Campus-->
Review Type:
<--Choose other
Student 1 Reviewed:
Cassandra Mo-1853
Student 1 Reviewed:
Edgar Solis-9339
Recommendation:
Feedback
NI
Detail
s
Detail
s
Detail
s
Detail
s
Meets
Requirements
2. Affirmative Comments
3. Corrective Comments
1 1. Timeliness
Comments
Feedback provided affirmative comments to acknowledge the students undertaking of the
assignment parameters and highlighted specific strengths. Point deductions were explained so
students could understand where improvement is needed. The observed feedback provided
comprehensive comments on content, organization, and mechanics.
Enrichment Practices
Observed
Detail
s
Detail
s
Detail
s
Detail
s
Enrichment Practices
1. Early feedback
2. Rubrics/embedded Comments
4. Student-directed Learning
Comments
The observed feedback met all required elements and was submitted prior to 6-day deadline.
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University of Phoenix
Weeks Reviewed
Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Week
9
All
Faculty Name:
Calandra L Bean
Faculty Email:
cbean30@email.phoenix.edu
Course:
MAT/116
Start Date:
11/11/13
End Date:
01/26/14
Group I.D.:
0
AACL1A4A77
Review Date:
Reviewer Name:
AGSTeam@phoenix.edu
Reviewer Email:
Weeks
Home
Modality:
Associate
Campus:
Select Campus-->
Review Type:
<--Choose other
Student 1 Reviewed:
Cassandra Mo-1853
Student 1 Reviewed:
Edgar Solis-9339
Recommendation:
General
NI
Detail
s
Detail
s
Detail
s
Detail
s
Detail
s
Detail
s
N
A
Meets
Requirements
1 1. Availability
3. Classroom Presence
4. Academic Rigor
5. Instructor Policies
auto-size comment box-> The facilitator answered student questions within 24 hours of receipt, and was readily available to
provide consultation about assignments and other course related issues.
Summary
Observed Strengths
auto-size comment box-> Calandra maintained a warm, professional tone in the Main Forum that encouraged students to
participate.
Opportunities & Recommendations for Improvement
auto-size comment box-> Calandra is encouraged to review and take advantage of the Classroom Management Tool to selfevaluate facilitation practices.
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