Professional Documents
Culture Documents
By
Vijay Shukla
(Registered No. VBS/2008-10/014)
1
COMPANY CERTIFICATE
2
CERTIFICATE
Shukla, a student during 2008-10, under my guidance and who submitted the
project for partial fulfillment to the award of the 2 year Post Graduate Diploma in
Management Degree
Place : Visakhapatnam
3
DECLARATION
I, Vijay Shukla here by solemnly declare that the project report entitled “Human
Resource Functions” at Visakhapatnam Port Trust, Visakhapatnam submitted to
Viswanadha Business School is a genuine and bonafide work done by me and is
not submitted to any other University/College or published any time before. The
project work is in partial fulfillment of the requirement for the award of the
Degree, Post Graduate Diploma in Management
4
ACKNOWLEDGEMENT
I would like to thank my project guide Shri VTSN Murthy, Viswanadha Business
School for having provided me with his valuable guidance and cooperation to
make this project a successful one.
I would like to express my sincere and heart full thanks to the office staff of the
organization for providing me the required information.
I would also like to express my heartfull thanks to all those who have directly or
indirectly assisted me in completing my project.
I owe a great many thanks to a great many people who helped and supported
me during the course of my project.
Vijay Shukla
5
INDEX CHAPTER DETAILS PAGE NUMBER
Chapter1
1.1 Introduction 7
Chapter 2
Chapter 3
3 Theoretical Study 19
Chapter 4
Chapter 5
5.1 Summary 54
5.2 Findings 55
5.3 Suggestions 57
5.4 Conclusion 58
Bibolography 59
6
1.1 INTRODUCTION
According to Brewster and Rich bell, defined HRM policy as, "a set of proposals
and actions that act as a reference point for managers in their dealings with
employees".
7
1.2 OBJECTIVES OF THE STUDY
8
1.3 NEED FOR THE STUDY
Management in a big public sector organization. The nature of job and the
information obtained would help to relate data and find efficiency and correlation
about sharing best practices. This would also help to identify the privilege and
shortcoming that may be existent in the organization and would be a big help for
other public or private sector relevant organizations. Hence this study titled
Visakhapatnam
9
1.5 METHODOLOGY OF THE STUDY
The study dealt with interaction with various department personnel. It also was
about observation on a daily basis of the employees who are working in firm in
various departments. The assistance was taken for information from the various
department heads who has helped with several statistical data. Personal
interaction with work force and their feedback on issue like work environment,
food and health care was noted. The methodology was traditional in approach
and every function of HR first was read in the library about its application and
then the same was observed on the field. A comparison can be cited about the
actual and factual conditions prevalent with respect to workforce management.
PERIOD OF STUDY
The study was under taken for a 4 weeks from December 26th 2009 to 27th
January 2010. During this period the review about the ongoing procedures and
the real time work environment and on the job performance of the workforce was
observed to have practical exposure and broader understanding of HR functions
prevalent in the organization.
10
Time was the main constraint. It was difficult to finish such a
mammoth task within the stipulated time frame.
11
2.1 INDUSTRY PROFILE
A Port is a place at the shore where ships dock in and are protected from
storms or to load and unload their carriage, it is Heaven for ships. It links sea,
Ports are commonly known as places of shelter, safe with necessary infra
structure for the purpose of trade. In that views there are airports, seaports are
gateways to work. Sea ports play important role part in one's country growth. At
present, over 80% of all International trade goes by sea. Technically speaking,
port is one which handles more than one million tonnes and cargo annually and
which possess harbor and other facilities to receive ships of 4000 or more.
Ex: Mumbai, Visakhapatnam etc. Ports are meant to provide sea borne
vessels some basic services such as dock harbour or berth facilities for the
Nearly 6000 km long coast line of India is studded with 163 old ports. Two
are major ports under the regulatory authority of the Central Government.
minor ports and they come under the administrative control of the respective
fair season only. Rest of the state port cater to largest carrying pellets, cement,
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The Major: ports are:
Kandla
Mumbai
Marmagoa Port
New Mangalore
Cochin
Tuticorn port
Chennai port
Visakhapatnam port
Paradweep port
Calcutta port
Ennore port
Intermediate port is one, which handles not less than 1,500 tones of cargo
annually and is important from the view point of passenger’s traffic, defense and
customs. Ex : Kakinada.
A port handling less than 1,500 tones of cargo is termed as Minor ports.
13
History:
The need for a port in this part of the country was emphasised as early
as in 1858 in a report of a British Survey Party. This was underlined in the report
titled “Vizag, the Port of central Provinces” (1877). Mr. E.S. Thomas, while
submitting the proposals for creation of the port in 1872 described it as the most
natural and most easily formed port’ on the east coast of India. The daughter of
Sir Arthur Cotton described the Harbour as a natural outlet for northern India by
the eastern coast where incomparably the `best harbour’ can be made by a
single break-water run out from the bold promontory of the Dolphin’s Nose.
Visakhapatnam was initiated by the then Bengal Nagpur Railway and in 1922 a
The construction work which started in 1927 continued upto 1933 and the
first commercial vessel S.S. JALADURGA of M/s. Scindia Steam Navigation Co.,
entered the Port on the 7th October, 1933 providing initially a sea outlet for
Manganese Ore.
form break-water instead of building a wall in the sea were all feats in
14
engineering and are subjects of discussion even today. Mr.W.C. Ash and Mr.
D.B. Ratternberry were the Engineers who played prominent role in constructing
this beautiful harbour. The port was formally inaugurated by His Excellency Lord
Willingdon, the then Viceroy and Governor General of India on 19th Dec. 1933.
Nestling among a chain of hills, the Vizag harbour is really one of the
wonders of the nature, as if it has been intended by God that a man in this area
protected by, two massive rock hills, namely Dolphin’s Nose on the Southern
side and Ross Hill on the Northern side and these two hills shelter a bay which
possessed sufficient depth for the ships which were engaged in sea trade upto
1950s. The high promontory of the Dolphin’s Nose hill into the sea provides
protection from cyclones which strike the East Coast. The low tidal range of a
maximum of 1.82 mtrs., is also advantageous for the location of the Port. The
existence of this natural harbour has transformed the sleepy fisherman village
once called as `Vizag’ into one of the fastest growing industrial cities of the
world.
The Port has striking similarities with Durban Port of Africa in the sense
that the later is also surrounded by a hill on the South Side. It is due to this
reason that Engineer Mr. W.C. Ash studied Durban Port before developing this
Port. Mr. Chalapathi Rao, one of the famour writers described the Docks and
15
The port Administration which was under Bengal-Nagpur Railway in 1933
till its transfer to the Port Trust in Feb. 1964 under the Major Port Trusts Act,
When opened for sea going vessels in 1933, the port had only three
16
2.2 COMPANY PROFILE:
located almost midway between Kolkata and Chennai 1880 kms from Kolkata
and 780 kms from Chennai. Latitude 17° 41' and longitude 80° 18'. The port is a
natural port endowed with deep water basins and has been serving a rich and
vast land comprising of Andhra Pradesh, Orissa. Maharashtra and Uttar Pradesh
states.
crucial role as the middle point distribution base for Southern, Eastern, Central
and Northern states of India. Described as the "Brightest Jewel" of all Indian
Visakhapatnam Port Trust is one of the leading major ports of India, which
has been playing a vital role in fostering the country's foreign trade and
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exports in 1933, the Port has gone from strength to strength, adopting itself to
Strategically located on the East coast, the Post is not only serving the
the hinterland by acting as a catalyst for location of various types of port based
industries,
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19
3.0 THEORETICAL STUDY:
(c) Human Resource Development Centre (HRDC) - Looks after the Training
and Development of the employees
(d) Welfare.
PROCUREMENT
various cadres.
2. RECRUITMENT:
20
Internal Sources:
who are working in organization are having the required job specifications for the
particular job, then, they are recruited for the job. Even the sorts-arid daughters
of the present employees who are credited on the medical grounds are also
recruited. The descendants of the deceased employees and who died on service
External sources:
Whenever there is a need of personnel for recruitment the requisition for the
required posts, will be forwarded to the local employment exchanges and hence
those who have listed in the employment exchange are invited to apply for the
job.
21
Particulars of SC and ST reservation as on 31-03-07
on 31.03.07 in 12006-07
SC ST SC ST SC ST
28 (PRO) (PRO)
4.02% 16 (DR)
Class-4 59 7(S& 33.90% 24 (DR)
(S&M) 4(DR)
(S&M) M)
(S&M) 2(DR)
22
SELECTION
job appraising.
Selection Procedure
Education.
Physical Characteristics.
Work Experience.
Membership of association.
Financial Status.
23
Statement of purpose.
Reference.
24
(b) Selection Committee:
For class-1 and class-2 - Chairman, Dy. Chairman, HRM-HOD. FA & CAO and
For class-3 and class-4 - Selection committee chairman -HOD, 3 senior level
Intelligent tests:
experience.
Trade tests:
Medical tests :
Medical tests are conducted for technical grade and also for other grade
25
Interviews:
These are conducted to all qualified persons from written tests conducted
Appointment Order:
Placement:
Induction:
Directly placed on job finding for two three days will be given as on job
training.
Probation:
are organized for a specific time and designed to bring about the possibility of
behavioral change."
26
(A) Human Resource Development Policy:
Directors and other specialists and various and "respective areas to look after
Director
Functions:
replace the traditional non-productive ideas from their mind with the scientific
Implementations:
27
Intimation factually regarding training program schedules as and after
Films : About 5u films covering technical areas such as first aid, fire
belongingness.
individual want to develop then he can select the Program, then the organization
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he can select the program, then the organization will permit the individual. There
Apprentice Training:
Apprentice Scheme.
Marine Apprentice.
In service Training:
Orientation course
Basic course
Advance course
Refresher course
Special course
29
(F) Procedure for evaluation of Training Programmes
Effectiveness:
Pre-training evaluation.
Post-training evaluation.
Pre-training evaluation:
Before the employee attends Programme, the organization will give the
assessment form to evaluate the individual of his needs. By evaluating this, the
organization will know what the training programmes the individual requires ape.
Post-training evaluation
form to assess the importance of Training programme. Even the trainer is given
the feed back form to evaluate the satisfactory level of training programmes.
30
Administration of Apprentice Act. 1961:
■ Graduate apprentices
■ Technical apprentices
A GRADUATE APPRENTICES
I. Mechanical 1 Year 40
B. TECHNICIAN APPRENTICES
I. Mechanical 1 Year 76
31
POST DIPLOMA APPRENTICES
32
(H) Statistics on various Training Programmes conducted by the
organization for different categories of employees for the last one year
33
(I) Performance Appraisal:
performance.
Employees-
Managerial employees:
For class-1 and class-2 : The concerned officer must give a brief account of the
individual's performance .achievement and work done during last year. Apart
For class-3 : It will be carried out by reporting officer who is the section officer.
tests.
weakness on job.
Problems: The major problem of performance appraisal is, if the Individual is not
because performance appraisal plays a major role during the time of promotions.
children are given subsidies in their fees and also scholarships for higher
education.
Trust promotions are based on Seniority. Merit also plays a major role. There are
salary status and responsibility remain same. In Visakhapatnam Port trust, they
are only internal transfers, which are made from one department to another. No
35
Wage and Salary Administrating:
JOB CLASSIFICATION:
All the 5 federations along with the management discuss /and come to a
decision, "there will be members from the Federations and members from
Government. The meeting will be held once in a year. They undergo several
sessions of meeting.
36
(c) Present Wage Structure of the Organization:
are Basic pay, Dearness allowance, and Transport subsidy, Port City allowance,
over time, piece rate, holiday wage, children education allowance and other
perks
37
PAY SLIPS - CURRENT MONTH
38
(e) Policy and Procedure on DA fixation:
reviewed. DA points will increase due to inflation. It is fixed basing on the principle to
Wages are distributed through the banks. Wages of different categories are made every
month. Wages are given on last day of every month for class-1 and class-2 to 4th of
It is mentioned as a part of pay scale. There will be an increment with service and
ranges depending upon the pay scale. The increment will be given once in a year. In
Visakhapatnam Port Trust, every employee is provided with productivity linked bonus or
reward.
Problems: In Visakhapatnam Port Trust .increments related problems are very minor.
Problems arise only when there is dissatisfaction among the employees. For ex: if an
individual's name is listed in indiscipline list then he will not get his increment/Generally
every individual gets his increment for every 12 months of his service. But if an
individual's name is listed in reduced list for his misconduct or indiscipline then he will
BONUS:
Visakhapatnam Port Trust are paying 20% of bonus which is more than that of bonus
that is mentioned under the Payment of bonus 1965(8.33%)
observe rules, regulations and procedure, which are deemed to be necessary for the
plays a very vital role in maintaining good industrial relations and public relations in the
organization and it also helps in organizational growth and improves the work culture. In
the Visakhapatnam Port Trust, the discipline is being regulated by Central Civil
Misbehavior
Late coming
Negligence
Alcoholism
Misuse of allowances
Financial misconducts
In Visakhapatnam Port Trust they follow the regulations of Major port Act 1963 and
Indian ports Act 1908 they do not have any separate Standing orders.
In Visakhapatnam Port Trust there are mainly eight Bi-Parted committees. These
committees represent both the management and Trade union side with the help of
these committees the management safeguards the safety, health and welfare measures
40
of the employees. The functions of these committees are to wider the workers
understanding the work environment and the environment in the organization and the
value of contribution to the total product of the organization and to expose the workers
to technological and to improve his skills to replace the traditional non productive ideas
from his mind with the scientific approach and during the outlook by changing his
attitude in order to improve his knowledge and to provide better security and welfare
Welfare committee
Safety Committee
In Visakhapatnam Port Trust this committee is deals with the allotment and
maintenance of quarters of port it meets once in a month and discuses about the
This deals with the welfare facilities of the employees. It monitors whether the
welfare facilities provided by the Visakhapatnam Port Trust are properly utilized or not if
any defects are their then it gives suggestions to the management to overcome those
defects at early it used to meet once in a month but now it was meeting once in 3
months.
This deals with the safety facilities of the employees it monitors whether the
safety facilities provided by the Visakhapatnam Port Trust are better or not if any
defects are their then it gives suggestions to the management to overcome those
In Visakhapatnam Port Trust this committee is deals with the allotment of merit
scholarships to the suitable children of the Employees of port it meets once in a month
This committee helps the employee to wider the workers understanding the work
environment and the environment in the organization and the value of contribution to the
total product of the organization and to expose the workers to technological and to
42
(g) Port working committee:
In Visakhapatnam Port Trust, this committee deals with the work culture and
functioning activities of the port. It meets once in a month and discuss about the
This committee deals with the Environment, Safety and Health Measures it
meets once in a month and discuss about the related matters. The members of this are,
professionals in the specific field, basically outsiders only. The Role of HRM in these
committees are: To direct, monitor and control over the total activities of these
committees.
4 Trade Unions:
Trade Unions play vital role in industrial relations of the organizations. In VPT,
there are total eight trade unions, out of them four are recognized they are as follows:
43
The following are Un-Recognized Trade Unions.
Functions : In Visakhapatnam Port Trust, the main function of the trade unions are to
maintain service conditions and welfare measures of the employees. They act as
representatives of the employees and discuss the problems of the employees with the
Management. They strive for the betterment of the employees as well as the
organization.
level at decision making level. Most of the collective bargaining takes place at the time
Role of HRM: . It conducts meetings and records minutes of the meetings and
Commissioner. He will give the notice to both the parties. The Assistant Labour
Commissioner will hold conciliation meeting. If the dispute is settled, it will be in the
44
written agreement or otherwise, the dispute will be sent to the Ministry of Labour for
V. MAINTENANCE:
The organization provides all the welfare provisions according to Factories Act-
1948, it "provides all the provisions that are mentioned from Sec-42 to sec -49,
(b) Administration:
The organization provides all the welfare facilities that are mentioned in the
Factories act 1948, from sec-42 to sec-49 , but it does not provide creches which is
Canteen is well established with sufficient equipment and fully pledged and well
hygienic conditions are provided at walk able distance for all various work spots in
O.H.C (ore handling complex). Canteen has been run by canteen management and
consisting of
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(i) President nominated by management.
employees
Rest rooms and Lunch rooms are equipped with sufficient chairs and tables,
lights and fans. There are 15 of rest rooms and lunch rooms fully equipped have been
A fully equipped first aid center with well trained personnel has been employed.
According to Provident Fund and Miscellaneous Act 1952, it is mandatory recovery and
year. It provides Pay+ DA .It provides up to maximum. It should not exceed more than
that.
46
> Maternity Benefit:
According to Maternity benefit Act, the organization provides 135 days during the
time of pregnancy. A separate women cell is also provided and if there is any grievance
Housing facility:
1. Class I - - - 9 44 5 58 31
2. Class II - - - 5 5 - 10 07
Note : In addition to 1559 quarters allotted to port personnel, 626 quarters were allotted
corporation, light houses, survey, dock safety, postal, port primary school and telecom.
Education:
47
Malkapuram up to 10th class. There is also functional Jr. College at Malkapuram, which
reimbursement of tuition fees based on the pattern of government of India is also being
Recreation:
Clubs : Visakhapatnam Port Trust sports and cultural complex at Saligramapuram was
Sports and Games : Visakhapatnam sports council organized and Indian Major Ports,
Cooperative Society and Games: Visakhapatnam Port Trust cooperative society Ltd.
(M-307) with membership of 7,500 employees and a share capital of Rs.136 crores,
Safety:
adhere to working practices which ensures their own safety as well as that of the other
48
To obviate the accidents, necessary safety programmes are conducted
Application for leave: Any application for leave or for extension of leave shall be made
Leave Account: A leave account shall be maintained in form-2. For each employee in
class-1 and class-2, service Financial Advisor is the Head of Department. For class-3 and
regarding its admissibility has been obtained from the authority maintaining the account.
Earned Leave:
Commuted Leave:
49
Commuted leave not exceeding half the amount of half pay leave due may be
Casual Leave:
admissible, but the employee applies in writing for the grant of extra ordinary leave.
Maternity Leave:
A female employee with less than 2 children may be granted for maternity leave
by administrative authority to grant leave for the period of 135 days from the date of its
commencement.
Study Leave:
Board Services to enable him to undergo, in or out of India a special course of study
Sick Leave:
The authority competes to grant sick leave to class-4 and class-3 employees
of drugs.
50
Leave not due:
Leave not due may be granted to an employee limited to a maximum of 360 days
Holidays:
Sundays.
Administration of Attendance:
and every department. This system has been evolved because there is no centralized
recruitment system.
Shifts Management
12.00(night) to 8.00AM.
4.00PM to 12.00(night).
51
Shipping Timings:
6.00AM to 2.00PM
2.00PM to 10.00PM
10.00PM to 6.00AM.
Where scheduled (a) For work beyond 8 hours and less than 48
working hours are 8 hours in a week-SOT allowance
hours and less than 12
hours. (b) For work beyond 9 hours a day/48 hours un a
week-DOT allowance.
For work on weekly day @ 1 >2 the daily rate + one compensatory off. if it is
of rest / on a festival / not possible to give C/off, shall be paid @ 2 !4 times
national holiday the daily rate for the employee entitled to pay weekly
day of rest / paid festival or national holiday. @ 1
M> times the daily rate for those not so entitled.
On the day of separation of the individual from the organization, Chief Executive
and Deputy Chairman will honour the employee. The individual's family members are
Government has introduced a VRS with a view to reduce the manpower subject to
terms and conditions. An employee who completed 10. years service or 49 years of age is
eligible to VRS.
Terminal Benefits :
rules in addition to one and half month exgratia (Pay +DA) is entitled and LTC facility is
passing a resolution in its Board meeting dated 30-10-1992. Although VRS has gained
momentum slowly with yearly variation, it reached to the peak in the block year-2000-01.
54
During further extension of VRS-for 3 months i.e. 31-3-01 and 30-10-01 is 73.
Right Sizing:
This means when there is surplus manpower, then the manpower is reduced by the
organization. !n 1992, there were 11,000 employees but now in 2007 there are 5,000
Employee data blank stores the personal profile of the individual; it includes age,
sex and family details.
55
4.0 ANALYIS AND INTERPRETATION:
This project involved more observation and theoretical approach and very limited
scope and opportunity to any quantitative analysis. However, reviewing the company’s
evident that the manpower is reduced in the organization. In 1992, there were 11,000
employees but as of now are 4200 employees. Decommissioning of age old crafts and
reducing manpower.
through verbal and written, internet and Intranet facility is also available in
The employees in Visakhapatnam Port Trust are provided with all safety
Accidents occur because while loading and unloading the goods if the sling of the crane
gets spoiled and becomes loose, then accidents may occur. If the employees do not
use the safety equipments that are provided to them by the organization, accidents may
occur and also even due to negligence and if the individual is in alcoholic state at the
work spot.
In Visakhapatnam Port Trust, they follow both the open door policy and step
Ladder systems. Mostly, they use step Ladder system for Grievance Redressal.
56
5.0 SUMMARY
services at optimum cost for ensuring quick turnaround of sea, rail, road, borne cargo
and its carriers, maintaining total transparency in all the transactions and shall
Maintain and operate Port facilities to comply with applicable environmental law
and safety of its employees and associated Personnel in all Port operations
including Cargo handling, road and rail transport by following safe working practices,
57
Visakhapatnam Port Trust is the first Indian Major Port and on of the very few
ports of South East Asian countries to receive this prestigious ISQ-14001 Certificate, it
is understood that even those South Asia Ports, which received the award have been
accredited only for one or two terminals but not for the entire garnet of occupations.
A massive tree plantation, programmed in all targeted areas, was taken up and
about 3.16 lakhs, saplings of various species with 95% survival races have been
Ranked FIRST among the Indian Major Ports in terms of annual cargo
throughput, for six consecutive financial years. The cargo throughput
handled in 2005-06 was 55.80 million tonnes.
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GREENTECH ENVIRONMENT EXCELLENTAWARD Greentech gold
environment excellent award 2009- among the service sectors
5.2 FINDINGS
The healthcare system is inadequate as it has only one owned 124 bed hospital.
The administrative buildings do not meet the workplace standards and the office
The job opening still follows the old traditional forms of filling and returning back
While interaction with the employees, majority of the employees say that they
have not experienced training program in a year.
59
5.3 SUGGESTIONS:
healthcare company in the city for better and efficient medical facilities
Upcoming job opening should be listed on the website and should have
print out.
60
5.4 CONCLUSION
Visakhapatnam Port Trust is one of the major ports in India. It is a major Public sector
constructed with a clear vision - to be the most preferred Port in South Asia offering
services of global standards. It has been putting its major effort in fulfilling its mission -
to be a major partner in meeting the logistics requirements of the imports and exports of
the region. The objectives are achieved by its strenuous effort of the
predominant role in upgrading the skills of the individuals so as to prove their proficiency
and a major aspect in proving Visakhapatnam Port Trust as one among the 12 major
ports. Visakhapatnam Port Trust is an ISO certified organisation. It is packed with many
Thus, Visakhapatnam Port Trust is the leading organization in not only serving
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BIBLOGRAPHY
The study has taken valuable inputs from work of eminent authors and contains
www.vbsvizag.com
www.vizagport.com
www.wikipedia.org
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