ISSUES/PROBLEMS

.Being too informal with her business clients and talking

weird which could lead to irrational behavior.

2.Could take disastrous decisions for the company due

to her irrational behavior.

3.She could hamper her own reputation and thus the

company’s brand image.

4.Could lead to an unhealthy work environment.

 INTRODUCTION TO THE CASE

Katharina Waldburg is a star performer at

Pierce and company. She deals with issues of
organizational behavior. But recently, she is
going off the rails.
She has exhibited erratic behavior by sending
crazy e-mails, misbehaving with immediate
boss Roland etc.
 LEARNINGS FROM THE CASE
1.There is a need to integrate both commercial and
humane aspects of business.

2.Conflict of interest does arise between organizational

and individual objectives.

3.Managers should be sensitized towards handling of

such cases. They should be encouraged
to organize workshops, seminars, etc. on stress
management, balancing work and life etc.

4.Managers should be proactive in maintaining full

documentation about such incidents in
anticipation of possible lawsuits.