Brenton

 Grimm  

3520  Woodland  Street  Ames,  Iowa  50014  319.321.2295  Brentong@iastate.edu  

 
   
Objective   I  want  to  continue  to  grow,  learn,  and  add  value  to  the  success  of  an  expanding  
business,  specifically  in  the  technology  department.  
   
 
Experience   Desktop  Support  
Grimm  Brothers  Plastics  Corporation  
 
December  2006  –  January  2009  (approximately  1600  hours)  
• Level  1  and  Level  2  technical  support  for  staff  
• Design  and  implementation  of  customized  workstation  machines  
• Workstation  monitoring  and  maintenance  
• Installed  and  maintained  audio/visual  equipment  for  multi-­‐media  
classroom  applications  
• Troubleshot  Vantage  –  business  management  suite  
• Assisted  with  design  and  implementation  of  servers  used  for  hosting  
Vantage,  Microsoft’s  ISA  Server,  and  Solidworks  licenses  
• Inside  wiring  maintenance  
• Troubleshot  network  addressable  printers  
• Implemented  wireless  access  points  
 
Geek  Squad  
 
April  2010  –  Present  
• Level  1  and  level  2  technical  support  for  customers  
• Assist  team  members  in  solving  hardware/software  issues  
• Sales  of  computers,  accessories,  and  services  
   
 
Education   Iowa  State  University  
• Bachelor  of  Science:  Management  Information  Systems  
• Graduation:  December  2010  
• Major  GPA:    3.01/4.0  (21  credits)    
• Coursework  completed  (105.5  credits)  
• Coursework  of  Interest  –  
 TCP/IP  
 Network  security  
 Wireless  security  
 LAN  administration  
   
   
Computer  Skills   Operating  Systems  
• OS  X  
• Windows  XP    
• Windows  Vista  
• Windows  7