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A STUDY ON TRAINING IDENTIFICATION PROCESS AT

KOTAK MAHINDRA OLD MUTUAL INSURANCE LTD

Name :

Designation :

1. How relevant is the training department in your orgnization?


[ ] Essential [ ] Good to have
[ ] Partly [ ] No change

2. According to you training programs are relevant to


[ ] New joiners [ ] Old employees
[ ] Both [ ] None

3. What kind of training programs does your company organized often?


[ ] Product knowledge [ ] Technical skills
[ ] Soft skills [ ] All of above
[ ] None

4. Please rate the following in the order of importance of training on a 1-5 scale?

( a ) Product knowledge ------------------------------------------------


( b ) Technical skills -----------------------------------------------
( c ) Soft skills ------------------------------------------------

5. Do you particularly requires

( a ) Interpersonal skills ------------------------------------------------


( b ) Problem-solving skills ------------------------------------------------
( c ) Task-identifying skills ------------------------------------------------

6. If your organization implemented e-training module, do you agree?


[ ] Agree [ ] Neither agree nor disagree
[ ] Disagree
7. What according to you should be the ratio of training programs on Technical
skills and Soft skills ( in the same order )
[ ] 80 : 20 [ ] 70 : 30
[ ] 60 : 40 [ ] 50 : 50

8. Are you satisfied with the performance of training department?


[ ] Satisfied [ ] Not satisfied
[ ] Doesn’t make a difference

9. Has your manager provided you with organization goals and policies during
training?
[ ] To a large extent [ ] To some extent
[ ] Not addressed

10. If you have attend any training program in Kotak, name three improvements that
you have noticed in your performance

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11. How many man hours of training per person per year do you think is adequate?
[ ] Above 4 months [ ] 4 to 8 weeks
[ ] 1 week

12. What suggestions you recommend to improve the working of training department
in your organization ?

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