Professional Documents
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Personnel Management © 2
Overview of hiring the right people section
It is increasingly important that a business hire the very best people
available. However, identifying them is not easy. It is difficult to pick the
best person for the position and it can be very costly and time consuming if
the wrong hiring choice is made.
The person who makes the best impression in the job interview isn't
necessarily the best person for the job. Some people who make excellent
employees do not interview well.
Often the reason they have difficulty making a hiring decision is that they
do not adequately prepared:
How can you maximize your hiring successes and minimize your hiring
mistakes?
This is the first major section in Personnel Management. It has nine
subheadings.
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The Interview Process
Introduction
How the interview process is orchestrated has a major effect on the
screening and hiring of good employees. In this section, you will learn how
to appropriately prepare for interviewing job candidates. You will
also learn some basic do's and don'ts that will help you to conduct
interviews more professionally.
Paying for a telephone interview may be less costly than paying for a
candidate's travel, hotel, and meals.
The IITV allows both you and the candidate to both see and speak to each
other.
Paying for IITV interviews may be less costly than paying for a candidate's
travel, hotel, and meals.
The advantage the IITV has over the telephone interview is that you can see
and read the body language.
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Effective Interviewing
Introduction
Skilled interviewers know how to draw out' candidates.
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1. To control the flow of the conversation
2. Pick up on unspoken clues in the candidates' responses
3. Zero in on the candidates' strengths and weaknesses
4. Ask questions that will determine the candidates'
appropriateness for the job or position
A skilled interviewer never gives the candidate the feeling that they are
being interrogated.
In this section, you will learn how to conduct an effective interview. In
addition, you will learn many of the questioning techniques used by
professional interviewers.
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Reference Checking Questionnaire
Introduction
Many jurisdictions require that you advise the candidate in advance and get
their permission before checking a reference.
If you hire somebody to do the reference checking, the same conditions
apply.
In addition, the candidate may have the right to see the reference check and
correct any misinformation. You may be required to advise a candidate of
an outside reference in the event that you turned him down.
Without a format like this, it is very easy to forget to cover all of the
information needed. It also assists you to make a hiring decision by making
it easier to compare candidates.
It is important to remember that many jurisdictions prohibit discrimination
on Employee Review Questionnaire
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Introduction
An employee review is a very useful communication tool between
management and employees.
It provides a formal way for both management and
employees to discuss issues of mutual concern.
Conducting employee reviews at regular intervals should be
seen as a very healthy and positive process.
Reviews should be completed at least once a year. In some
organizations, they are even performed quarterly.
In this section, we will present a typical employee review
meeting format. Of course, every business would customize the
questionnaire by adding or modifying the questions to suit their
business
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Personal Position Evaluation for ________________________________
Briefly, outline the purpose of each position or the reason for its
existence:
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What are the various leadership styles?
As you read, each description takes an honest look at your own
management style. Ask yourself; do you think your employees would agree
with your perception?
Facilitator
Coercer
Democrat
Authoritarian
Coach
Pacesetter
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Glossary of Terms
Reinforcement—is a tool that has been used to train and manage animals
and yes, people too, throughout the ages. It can be positive or negative
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