ملخص 19011 دورة مراجع داخلي

OBJECTIVE
Integrated Management Systems
Internal Auditor Course
IQA: Qualification of Internal Auditors
Rev.(0)
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1
OBJECTIVE
.
.

5 ISO 19011
6 ISO 19011

7 ISO 19011
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OBJECTIVE
ISO 19011:2002
Guidelines for Quality and / or
Environmental Management Systems

/
:
- ISO 19011: 2002 )(2002/10/1
:
]ISO 10011 [1, 2, 3
ISO 14010
ISO 14011
ISO 14012
* ) (QMS ) (EMS
.
* .
* .
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OBJECTIVE
*
.
ISO 19011:2002
/
ISO 9000
ISO 14050
Principles

Managing Audit Programs

7
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IQA: Qualification of
Internal
Auditors
OBJECTIVE
: :
3.7

) (
Program
Auditee
3.4
Audit
Findings
3.3
Team
Evidence
3.5
Auditor
Conclusion
3.11
3.1
client
Criteria
3.6
3.2
3.9
3.8
3.10

Technical expert
3.12
Plan
3.13
Scope
3.14
Competence
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OBJECTIVE
Audit
Systematic independent and documented process for obtaining audit evidence and
evaluating it objectively to determine the extent to which the audit criteria are fulfilled.

.
-1
:1st party :
) (

. .
-2 2nd & 3rd :

:
: .
-3 "
"Combined
-4 "
. "Joint
Evidence
Record, statement of fact or other information, which are relevant to the audit criteria
and verifiable.
.
: .

Criteria
Set of policies, procedures or requirements

: .
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OBJECTIVE
Auditee
)( .
Findings
.
Results of the evaluation of the collected audit evidence against audit criteria
: .
Conclusion
Outcome of an audit, provided by the audit team after consideration of the audit
objectives and all audit findings.

.
Client
Organization or person requesting an audit

.
: .
) ( .
Auditor
Person with the competence to conduct an audit.

.

Audit Team
One or more auditors conducting an audit, supported if needed by technical experts

.
Note (1): one auditor of the audit team is appointed as the audit team leader .
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OBJECTIVE
.
Note (2): the audit team may include auditors-in-training
.
Technical expert
Person who provides specific knowledge or expertise to the audit team.

.
Note (1): specific knowledge or expertise is that which relates to the
organization, the process or activity to be audited, or
language or culture.
( )
.
Note (2): A technical expert does not act as an auditor in the audit team.
.
Audit program
Set of one or more audits planned for a specific time frame and directed towards a
specific purpose.
.
Note: An audit program includes all activities necessary for planning, organizing
and conducting the audits.
:
.
Audit plan
Description of the activities and arrangements for an audit.

.
Audit scope
Extent and boundaries of an audit
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OBJECTIVE
Note: the audit scope generally includes a description of the

physical locations, organizational units, activities and process
as well as the time period covered.
:
.
Competence
Demonstrated personal attributes and demonstrated ability to apply knowledge and

skills.
)(.
: ISO 9001:2000

) ( :8.2.2 :
:
( ) (1-7
.
( .

. .
.
.

) (4-2-4 .

.
) .(8.5.2
/:
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OBJECTIVE
* /
.
* /
/ .
* :
o .
o ).(Core Processes
o ) /(.
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) (7-1 .
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.
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o / .
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* :
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OBJECTIVE
o
o
o
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o
.
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:
).(8-2-1 ).(7-2-1 ).(8-2-3 .
.
* / :
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o /
/.
o
.

Effectiveness
Conformity
/ :
*
*
*
*
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/
/
/
/ ) / (.
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OBJECTIVE
* / :
/ )( / ) ( ) (* .
* /.
* / ) ( Pre- Audit
* / Initial Audit
* ) / (
Surveillance
/:
* / .
* / / .
* / / .
* .
* .
/
* )(ISO 9001:2000
" ".
* " ".
* " ".
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OBJECTIVE
Principles of Auditing
:
.
.
)( .
.
)( :
)( :
)( :
)(
-
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)( :
) (
)(
OBJECTIVE
:
Managing An Audit Program
5-1- General:
Program may include one or more audits (size, nature and
complexity).
.
()
These audits may have a variety of objectives & may also
include joint or cmbined audits.
.
Program also includes all activities necessary for planning
and organizing the types and number of audits & for
providing resources to conduct them effectively and
efficiently within the specified time frames.

.
More than one audit program.
. ) (
Top management should grant the authority for managing the
program.
)( )(
.
Those assigned the responsibility should
(i) Establish, implement, monitor, review and improve the program.
(ii) Identify the necessary resourceses and ensure that they are provided.
:
. )( )(
.)(
( 1)
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OBJECTIVE
:
)(
) ( .
)( - - .
) (
. .
5
Managing Audit Programme

Authority
plan
5.2 & 5.3

Establishing
-
5.5 &5.4
Do
Implementing
-
act
5.6
Check
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OBJECTIVE
Practical help Examples of audit programs

:
(i) A series of internal audits covering QMS/ EMS for the current year
/ ) (
(ii) Second party management system audits of potential suppliers of
critical products to be conducted within 6 months.
. 6 )( )(
(iii) Certification / registration and survillance audits conducted by a
third-party certification / registration body on an QM / EMS within
a time period agreed contractually between the certification body
and the client.
)( \ )( \

.

.
5.2- Audit Program Objectives & Extent

5-2-1- Objectives of Audit Progrmme
to direct the planning and conduct of audits

:
.*
.*
.*
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OBJECTIVE
* .
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* )(.
* .
* )(.
: Practical Help
1
2
3
.
.
.
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OBJECTIVE
: Activities
6.2 Initiating
-
.
.
.
.
.
6.3
6.4
-
.
.
.
6.5
-
.
.
.
.
.
)( .

6.6
-
6.7
6.8
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OBJECTIVE
) (
)(
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)Rev.(0
OBJECTIVE
:
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)Rev.(0
OBJECTIVE
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)Rev.(0
OBJECTIVE
: /
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2 /.
3 /.
4 / .
5 /.
6 .
-1
/:
/:
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/:
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*
. ISO 9001:2000
*
.
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)Rev.(0
OBJECTIVE
) ( :
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(
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Page:
.
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Date :1-2-2003
)Rev.(0
OBJECTIVE
*
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OBJECTIVE
:
:
* / ) /
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/ .
:
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:
/
5 3 . - 10 7 .
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OBJECTIVE
-3 /

)(7
/
)(6

)(5.4
/
)(5.1
/
)(5.2
/
)(5.3
:
:
:
:
: /
:
: /.
: /.
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Date :1-2-2003
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OBJECTIVE
/ :
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OBJECTIVE
:

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9
.
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Date :1-2-2003
)Rev.(0
OBJECTIVE
:
9 .
9
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.
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5 20.
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9 .
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.
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)Rev.(0
OBJECTIVE
: :
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)Rev.(0
OBJECTIVE
:

. .
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)Rev.(0
OBJECTIVE
:
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OBJECTIVE
Competence
)(7.3.4
)(7.3.2) & (7.3.1
)(7.3.3
)(7.4
)(7.2
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OBJECTIVE
)(1

) (

) (1
5
) (2
) (3
40
24
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4 20

) (5

3
15

) (5

3 15

) (

) (5

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):(3
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)(

) :(5
) (6.3 ) (6.6 .
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OBJECTIVE
)(7.6

)(7.6

)( 6.2.4
)(6
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OBJECTIVE
* /
/
ISO 9001 :2000 ISO 14001 :1996 .
* /
.
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)Rev.(0

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OBJECTIVE

Integrated Management Systems

Internal Auditor Course

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

Managing Audit Programs

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

-2 2nd & 3rd :

Set of policies, procedures or requirements

IQA: Qualification of Internal Auditors

Integrated Management Systems

Organization or person requesting an audit

Person with the competence to conduct an audit.

One or more auditors conducting an audit, supported if needed by technical experts

IQA: Qualification of Internal Auditors

Integrated Management Systems

Person who provides specific knowledge or expertise to the audit team.

Description of the activities and arrangements for an audit.

Extent and boundaries of an audit

IQA: Qualification of Internal Auditors

Integrated Management Systems

Note: the audit scope generally includes a description of the

Demonstrated personal attributes and demonstrated ability to apply knowledge and

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

Managing Audit Programme

5.2 & 5.3

IQA: Qualification of Internal Auditors

Integrated Management Systems

Practical help Examples of audit programs

5.2- Audit Program Objectives & Extent

to direct the planning and conduct of audits

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors

Integrated Management Systems

IQA: Qualification of Internal Auditors