I

W1CENTRAL
A110/01

WATER

AUTHORITY

18 February 2008

INFORMATION NOTICE NO.~ OF 2008

FROM

General Manager : Heads of Division/Section

TO

55 and Kaizen

Activities

This is to inform you that the CWA has signed an Agreement with the National Productivity and Competitiveness Council (NPCC) for the implementation of a Productivity Improvement through 55 and Kaizen activities. For more information on the 55 and Kaizen activities, please consult the NPCCwebsite as follows:http://www.npccmauritius.com

A copy of the said Agreement is enclosed .

K. Booluck) General Manager

Principles of Agreement
on the

Implementation of Productivity Improvement

through

5S and Kaizen Activities

%HWZHHQ

2UJDQLVDWLRQ1DWLRQDO3URGXFWLYLW\DQG&RPSHWLWLYHQHVV&RXQFLO13&& &RQWDFW'HWDLOVWK)ORRU $OH[DQGHU+RXVH(EHQH

$QG

&RPSDQ\ &RQWDFWGHWDLOV 
 ,QWURGXFWLRQ

7KH 1DWLRQDO 3URGXFWLYLW\ DQG &RPSHWLWLYHQHVV &RXQFLO 13&& DQG WKH -DSDQ &HQWHU IRU 6RFLR (FRQRPLF 'HYHORSPHQW -3&6(' DUH FROODERUDWLQJ WR LPSOHPHQW SLORWPRGHO FRPSDQ\FRQVXOWDWLRQDFWLYLWLHVLQXVLQJ6DQG.DL]HQDFWLYLWLHVLQ0DXULWLXV 
 *XLGHOLQHVWR&RQGXFW&RQVXOWDQF\6HUYLFHVLQ0RGHO&RPSDQLHV

 7KH 13&&-3&6(' ZLOO XVH WKH IROORZLQJ JXLGHOLQHV WR FRQGXFW FRQVXOWDQF\ VHUYLFHV LQ WKRVH FRPSDQLHV WKDW KDYH EHHQ VHOHFWHG DV PRGHO FRPSDQLHV $V D JHQHUDO QRWH WKH GDWDVHWEHORZLVLQGLFDWLYHEXWQRWH[KDXVWLYHDQGZLOOEHPDGHUHOHYDQWDFFRUGLQJWRW\SH RIFRPSDQ\  D,QWHUYLHZZLWKWKH0DQDJHPHQW  7KHREMHFWLYHRIDQLQWHUYLHZZLWKWKHPDQDJHPHQWLVWRJHWLQIRUPDWLRQRIWKHFRPSDQ\ VXFKDV                   <HDURIIRXQGDWLRQ 1XPEHURIHPSOR\HHV 0DMRUSURGXFWV 7RWDOVDOHV 0DUNHW 2UJDQL]DWLRQFKDUW 7\SHVRIRZQHUVKLS 'HPDQGWUHQG 6:27DQDO\VLVRIWKHFRPSDQ\ 3URGXFWLRQFDSDFLW\DQGDFWXDOSURGXFWLRQTXDQWLW\ 0DFKLQHEUHDNGRZQ 3HUFHQWDJHRIGHIHFWLYHSURGXFWV )UHTXHQF\RIFXVWRPHUFRPSODLQWV )UHTXHQF\RIGHOD\HGGHOLYHU\ )UHTXHQF\RILQGXVWULDODFFLGHQWV 6DQG.$,=(1DFWLYLW\HWF

E)DFW)LQGLQJDWWKH6KRS)ORRU  7KHIROORZLQJVDUHWREHVWXGLHGDWWKHVKRSIORRU         F&ODULILFDWLRQRI,VVXHV 6 ,IWKHPDQDJHPHQWLVDOUHDG\DZDUHRISUREOHPVLQSURGXFWLYLW\DQGZDQWVWRVROYH WKHP XUJHQWO\ WKHVH WKHPHV ZLOO EH VHOHFWHG IRU WKH GHPRQVWUDWLRQ SURMHFWV 2WKHUZLVHLWLVUHFRPPHQGHGWRVWDUWZLWK6EHFDXVHLWLVHDV\WRXQGHUVWDQGDQ DFWLYLW\ZLWKWRWDOSDUWLFLSDWLRQ  2WKHU.$,=(1DFWLYLW\ $OWKRXJK 6 LV WKH EDVLV IRU LPSURYHPHQW 6 LWVHOI LV QRW SURGXFWLYLW\ HQKDQFHPHQW ,W LV QHFHVVDU\ WR SLFN XS DSSURSULDWH .3,V .H\ 3HUIRUPDQFH ,QGLFDWRUVWRFRQILUPWKHUHVXOWRI6  7\SLFDOLQGLFDWRUVDUH            ,QFUHDVHRISURGXFWLRQTXDQWLW\ 'HFUHDVHRIGHIHFWLYHSURGXFWV &RVWUHGXFWLRQ 'HFUHDVHRIODWHGHOLYHU\ ,QFUHDVHRIZRUNDWWHQGDQFHUDWH 'HFUHDVHRILQGXVWULDODFFLGHQWV ,QFUHDVHRIVDOHV ,QFUHDVHRISURILW ,QFUHDVHRIHPSOR\PHQW  6VWDWXV 3URFHVVIORZ 0DFKLQHOD\RXW ,QYHQWRU\ :RUNLQJFRQGLWLRQRIZRUNHUV :RUNLQJFRQGLWLRQRIPDFKLQHV 9LVXDOFRQWUROHWF

1HFHVVDU\GDWDZLOOKDYHWREHFRPSLOHGEHIRUHVWDUWLQJ6DQG.$,=(1DFWLYLW\LQRUGHUWR FRQILUPWKHUHVXOW  G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

 7KH UHFRPPHQGDWLRQVZLOO EH SUHSDUHG LQ WKH IRUPRI D&RQVXOWLQJ5HSRUWDQGDQ$FWLRQ 3ODQDQGH[SODLQHGWRWKHFRPSDQ\PHHWLQJIDFHWRIDFH  H7UDLQLQJRI(PSOR\HHV  7KH13&&-3&6('ZLOOSURYLGHWUDLQLQJWRHPSOR\HHVWRVWDUWWKHHQKDQFHPHQWDFWLYLW\ 7KHEDVLFWUDLQLQJRI6DQG.$,=(1ZLOOVWDUWILUVWIROORZHGE\RWKHULWHPVVXFKDV4& 7RROV :RUN VDPSOLQJ HWF LI WKH\ DUH FRQVLGHUHG WR EH XVHIXO IRU SUREOHP VROYLQJ LQ WKH PRGHOFRPSDQ\  I$VVLVWDQFHIRU,PSOHPHQWDWLRQ)ROORZXS  7KH SUDFWLWLRQHU RI UHFRPPHQGHG LWHPV IRU SURGXFWLYLW\ HQKDQFHPHQW LV WKH PRGHO FRPSDQ\ QRW 13&&-3&6(' %XW WKH 13&& -3&6('V DVVLVWDQFH )ROORZXS LV LQGLVSHQVDEOH LQ RUGHU WR FKHFN WKH SURJUHVV WR VHH LI WKH UHFRPPHQGHG WKHPH DQG WKH PHWKRGDUHFRUUHFWDQGDOVRWRHQFRXUDJHWKHSHUVRQLQFKDUJHRIWKHFRPSDQ\ 6KRXOG WKH WKHPH RU WKH PHWKRG FKRVHQ SURYH WR EH LQDSSURSULDWH WKHQ LW PD\ EH PRGLILHG  ,W ZLOO EH QHFHVVDU\ IRU WKH 13&& WR YLVLW WKH PRGHO FRPSDQ\ DW OHDVW HYHU\ RWKHU PRQWK DQGWRUHFRUGWKHILQGLQJVLQD&RQVXOWLQJ5HSRUW  J5HVXOW&RQILUPDWLRQ  5HVXOWV VKRXOG EHFKHFNHG IURP WKHSRLQW RI WDQJLEOH UHVXOWVVXFK DV6VWDWXVGHFUHDVH RIGHIHFWLYHSURGXFWVLQFUHDVHRIVDOHVH[SDQVLRQRIMRERSSRUWXQLWLHVHWFDQGLQWDQJLEOH UHVXOWV VXFK DV EHWWHU FRPPXQLFDWLRQ DPRQJ ZRUNHUV EHWWHU ZRUN DWPRVSKHUH JRRG LPSDFWRQWKHFRPPXQLW\HWF  K:ULWLQJ&DVH6WXG\5HSRUW  :KHQDFWLYLWLHVLQWKHWHUPIRUH[DPSOHRQH\HDU DUHILQLVKHGWKH13&&-3&ZLOOZULWHD &DVH6WXG\5HSRUW7KLVLVWKHVXPPDU\RIDFWLYLWLHVRIWKHGHPRQVWUDWLRQSURMHFWV  5HFRPPHQGHGWRSLFVLQWKHFDVHVWXG\ZRXOGEHW\SLFDOO\DVIROORZV             L7RS0DQDJHPHQW&RPPLWPHQW  7RS 0DQDJHPHQWV XQGHUVWDQGLQJ RI SURGXFWLYLW\ HDJHUQHVV DQG FRPPLWPHQW IRU SURGXFWLYLW\ HQKDQFHPHQW DUH LQGLVSHQVDEOH WR JHW JRRG UHVXOWV RI WKH GHPRQVWUDWLRQ &RPSDQ\SURILOH &ULWLFDOLVVXHV $SSURDFKHVWRWKHFULWLFDOLVVXHV $QDO\WLFDOGDWD ,PSURYHPHQWPHWKRGV 7LPHVFKHGXOH &RQVXOWDQWVYLVLW 7DQJLEOHUHVXOWVRQ4XDOLW\,PSURYHPHQW/RVVRISURGXFWLRQ%HIRUHDQG$IWHU 6DOHVLQFUHDVH%HIRUHDQG$IWHU ,PSURYHPHQWDFWLYLWLHV 3LFWXUHV%HIRUHDQG$IWHU

SURMHFWV  7KLVDOVRLQFOXGHVWKDWPDQDJHPHQWDJUHHVWRIDLUO\VKDUHWKHJDLQVIURPWKHSURGXFWLYLW\ HQKDQFHPHQWDFWLYLWLHV 

 $JUHHPHQW

(a)

7KLVDJUHHPHQWFRQILUPVWKHDUUDQJHPHQWVWREHPDGHE\WKH&RPSDQ\0DQDJHPHQW IRU WKH SXUSRVH RI LPSOHPHQWLQJ SURGXFWLYLW\ LPSURYHPHQW WKURXJK 6 DQG .DL]HQ LQWHUYHQWLRQV

E%RWK SDUWLHV DJUHH WR SURYLGH LQIRUPDWLRQ WR WKH RWKHU SDUW\ DQG WKDW WKH\ PDLQWDLQ DEVROXWHFRQILGHQWLDOLW\DVWRDOOLQIRUPDWLRQDQGPDWWHUVFRPLQJLQWRWKHLUSRVVHVVLRQ DQGNQRZOHGJHDQGUHODWLQJWRWKHRWKHUSDUW\%RWKSDUWLHVDJUHHWRWDNHDOOQHFHVVDU\ DFWLRQ WR SUHYHQW DQ\ XQDXWKRULVHG SHUVRQ REWDLQLQJ DQ\ GLUHFW RU LQGLUHFW DFFHVV WR WKHLQIRUPDWLRQRIWKHRWKHUSDUW\ F %RWKSDUWLHVDJUHHWKDWWKHLQIRUPDWLRQSURYLGHGWR WKH13&&E\WKHFRPSDQ\ZLOOEH XVHGWR L 3UHSDUHDFRQVXOWLQJUHSRUWWKDWJLYHVUHFRPPHQGDWLRQVIRULPSURYHPHQW

LL 3UHSDUHUHOHYDQWWUDLQLQJWRHPSOR\HHV LLL 3URSRVHGLUHFWDVVLVWDQFHIRULPSOHPHQWDWLRQDWWKHSDUWLFLSDWLQJFRPSDQ\ G7KH FRPSDQ\ DJUHHV WR SURYLGH WR 13&& DFFHVV WR LWV LQGLFDWRUV IRU WKH SXUSRVH RI PDNLQJFRPSDQ\SURGXFWLYLW\GLDJQRVLVDQGPDNLQJUHFRPPHQGDWLRQV  H7KH 13&& DJUHHV WKDW IRU HQWHUSULVH UHSRUWLQJ SXUSRVHV WKH LGHQWLW\  LQGLFDWRUV FRPSLOHG ZLOO EH DSSURSULDWHO\ EOLQGHG VR DV QRW WR GLVFORVH WKH LGHQWLW\ RI DQ\ LQGLYLGXDOFRPSDQ\  I 2QFH WKH &RPSDQ\ KDV VLJQHG WKLV $JUHHPHQW WKH &RPSDQ\ DJUHHV WKDW LW ZLOO LPSOHPHQWWKHSURGXFWLYLW\LPSURYHPHQWDFWLYLWLHVIRUDWDUJHWHGSHULRGRIWZR\HDUV        6LJQHG  )RUDQGRQEHKDOIRI 1DWLRQDO 3URGXFWLYLW\ DQG &RPSHWLWLYHQHVV &RXQFLO  1DPH'U.ULVKQDODOO&221-$1 3RVLWLRQ([HFXWLYH'LUHFWRU 'DWH  6LJQHG  )RUDQGRQEHKDOIRI    1DPH 3RVLWLRQ&KLHI([HFXWLYH2IILFHU 'DWH