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Personal Resume

MICHAEL GEORGES 7 Vidich Street, Gosnells, WA, 6110 PHONE: 0410836910 michael.gerges@student.curtin.edu.au Career Objectives: To exploit my expertise in hotel management, communication skills, and customer services to enhance and improve the overall quality of work Education: 1990 -2003 Saint Mark French Catholic School Higher School Certificate 2004 - 2007 University of Alexandria (French Department ) Completed a Bachelor of international Law and political Sciences 2008-Present Curtin University Of Technology Double Major of Accounting and Corporate Law Employment History: Africana Hotel, Alexandria 2007 2006-

Night Manager - Audit department - Liaising with other divisions - Supervise staff members - Provide Managing Director with a written report - Notify management of any critical or serious complaints - Problem-solving of issues as they rise Africana Hotel, Alexandria Sept 2006 June 2006-

Sales & Marketing - Data entry - Prepare promotion catalogues - Identify different packages which entice customers - Conducted customer surveys - Promoting the hotel on internet, locally via TV commercials/radio CFT International French shipping agent May 2006 Invoices/Data Entry Achievements: Fluent in Egyptian, English, and French Excelled at Customer Services and was recognized and awarded for it. Self-organised, self-motivated and detail-oriented Successfully supervise staff during night shift position. Shipping operations June 2005-