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Looking for ideas or techniques to resolve disputes in your workplace? ADR professional looking to enhance your skills?

The Workplace Section of the Association for Conflict Resolution has what you need. Join us for a one-day conference that explains different approaches to workplace dispute resolution, learn about successful internal dispute procedures, address the difficult workplace issues related to social media, and cover cutting edge dispute resolution skills.

Where: When: Cost:

Sheraton Hotel & Marina, San Diego, CA 8:30 a.m. to 4:15 p.m., October 12, 2011 Full day $125 (ACR members) or $175 (non-members) Half day (either morning or afternoon) $75 (ACR members) or $95 (non-members) NOTE: lunch is included in the conference fee for both full and half day Registration: Visit http://www.acrnet.org/annual2011/

CROSSCURRENTS: CONFLICT IN THE WORKPLACE Above the Surface: Options; Experience; Issues Successful Organizational Conflict Resolution Systems, 8:4510:15 Representatives from area workplaces discussing their internal conflict resolution systems Panel members: Government, Education, Healthcare & Private Sector organizations to present on their models of integrated conflict management systems. Conflict Resolution Methods and Practices, 10:3012:00 A panel discussion of conflict resolution methods Panel members: Cinnie Noble (conflict coaching); Vicki Knudsen (mediation); Rita Callahan (facilitation); Bonnie Castrey (arbitration) Social Media Issues in the Workplace, 10:3012:00 An arbitrator and labor and management representatives talk about texts, tweets, posts, and blogs and their impact on the workplace Panel members: David Stiteler, arbitrator; Betsy Johnson, attorney, Ogletree Deakins Nash Smoak & Stewart; Ricardo Ochoa, attorney, Hayes & Cunningham

Below the Surface: Emotions; Dynamics; Complexities Too Much of a Good Thing When Change Overwhelms, 1:002:30 Presenter: David Falk, ADR consultant Interviewing Skills in Conflict Resolution, 1:002:30 Presenter: Connie Weimer, FMCS commissioner Dealing with Grief and Loss: Impact on workplace and ADR professional, 2:454:15 Presenters: Steven Mehta, attorney-mediator-trainer The Role of Coercion & Permissiveness in the Practice of Workplace Coaching & Mediation, 2:454:15 Presenter: David Dyck, ADR consultant

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